Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we wanted to stay in the hacienda, but our rooms were outside the property in the golf club nearby
rooms look like a 1970s condo in florida- very tired, lousy sheets, sparse kitchen, limited hot
hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms
pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find
we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
attentive (did not even care to help us with our bags even though we came with three small kids and there was
there was a kitchen, for guests, with coffee and tea
parking is available on the hotel premises, but it is very small
it looked on the picture - for example, what looked like a nice little garden actually served as parking lot
booked the hotel since it said there was a spa at the facilities, however when getting to the hotel we were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location, secure parking
nice staff and secure parking. good location close to the main square.
the beds are very comfortable, the room service is exceptional, and the central garden is very charming
good breakfast, convenient location and parking. authentic building.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
they have a climatized pool
great room, comfortable bed, very nice gym and pool.
staff does not speak english very well, water filters in the gym cooler were dirty.
great room, comfortable bed, very nice gym and pool.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in
wifi not so good.
by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant
the amenities in the room are good, bed comfortable, wifi, fast and reliable
wifi password didn t work
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
it would suddenly spit water out, it was quite frightening for the kids
the little kids park and the open outdoor space.
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
breakfast- food and service fantastic
delicious breakfast, spacious room with extra bed / crib for free
the breakfast that was included was the best i ve had in mexico
perfect service, valet-parking good breakfast very friendly staff
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the big and convenient car parking is located just opposite the entrance to the hotel
the wifi was not stable
parking
good location near centre but quiet with own parking
off-street parking is included
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the
maybe breakfast service earlier for early risers
the staff is friendly and the hotel has its own parking space.
the breakfast is buffet style
location parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
hotel room had a full kitchen and it was super clean. nice shower.
pet fee was the highest we ve paid in the us and mexico was very disappointing
a great value with nice rooms with kitchen.
the pet surcharge for 2 well behaved pets seems excessive (950 mxn for each pet)
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also very unstable and unusable for most of the day
attentive staff, parking available, walking distance to zocalo.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
parking for my motorcycle
sadly the mini bar was not equipped for a late check in like mine very sad.
great facilities that include a nice gym, pool, spa, restaurant, and more
business centre no wifi and hopeless
gym machines to old
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool was not clean. the tiles joints were dirty.
excellent room service
and the swimming pool outside, they make warm which it very nice
the wifi cost
comfortable hotel, clean. room service was good and staff were courteous.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet had a lot of great options, comfortable and clean beds.
breakfast was absolutely fantastic
breakfast price was a little too expensive
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
secure parking, incredible restaurant, but the one thing that sets it apart from everywhere else is the
breakfast is too expensive
the parking was sufficient
everyone from the valet parking attendant, the front desk staff, the restaurant (especially the woman who makes
i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
also a pet friendly hotel
parking was super uncomfortable
locked parking area and enough parking
new building, great restaurant and gym
the gym is very well equipped and has everything you need to make a 2 hours exercise routine
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the beds are comfortable and the rooftop pool was great for the kids
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
new gym equipment
loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.
we could not even order room service with out major inconveince
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking included good value for the price
breakfast is average but otherwise all good.
there is no rooms service or a kitchen available
the breakfast
having free parking is great
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
heat on the pool
the gym only has a treadmill and a very old bycicle
wifi did not work
staff, nicely designed room, comfy bed, warm shower, good location, good wifi
gym equipment needs a bit of servicing. the pulleys do not run smoothly.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast
breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,
breakfast can get improved, they serve always the same everyday, and we do not like the cardboard
the location was great. i did not have breakfast
the breakfast choices were very few and there could have been more
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy
breakfast was good and plenty of choice and the coffee was available 24/7
the breakfast
great price and free breakfast is a plus
great breakfast! friendly and helpful staff.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is good but does not include any hot chocolate for the kids, which does not make sense
i could hear everything going on outside my room, especially when people were talking and kids were running
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
includes parking which is positive considering that in the historic center car is not needed at all
we were informed it would be better and faster to get room service because of the wait time
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi is not very stable
poor wifi
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
pet friendly clean receptionist very nice
location. pet friendly. great shower and staff was very nice/accommodating.
the terrace and the gym are also a very nice addition
room was very comfortable but could use more seating. rooftop bar was very nice.
gym and bar too small
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a hand soap bar was taken every day and replaced (not always) with a new one
wifi in rooms, and very thin walls, you can here everything
wifi did not work
room is clean. wifi is excellent.
the check out the receptionist accused us of eating beer and cookies from the mini bar we didn't even know
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids were very happy to explore the hotel and look around for the art pieces
s the third time we come back to this hotel and the kids are loving it
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
neighbour was yelling at her kids with their room door open for the days that they were
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool is the size of a jacuzzi with the temperature of a pool, and seems like the terrace space is
basic utilities are lacking- towel hanger in the bathroom, fridge in the room wifi was terrible and most of
into the hotel's wifi resulted in a big warning that it was not secure
liked - location, the apartment, the breakfast, the architecture of the hotel dislike - the gym
there wasnt a kettle in my room to make tea. room service tea was a bit expensive.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast was very good and offered a nice selection of mexican food
we had an excellent breakfast the next morning
there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays
was excellent, breakfast which was made to order was outstanding
is a wonderful hotel,the breakfast was out of this world
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a terrace with a small attached gym, however, there was a terrible smell on the patio right next to the gym
wifi is great too
comfortable bed, great wifi, and the shower was huge
very clean, nice ambiente, kind staff, super wifi, great location (cathedral, restaurants)
roof tops all patio & gym
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast though small selection. very comfy beds. secure and good room cleaning.
was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem
i like the breakfast, the clean room when you returned from a day out
breakfast is excellent
location and breakfast