Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
attentive (did not even care to help us with our bags even though we came with three small kids and there was
booked the hotel since it said there was a spa at the facilities, however when getting to the hotel we were
there was a kitchen, for guests, with coffee and tea
parking is available on the hotel premises, but it is very small
it looked on the picture - for example, what looked like a nice little garden actually served as parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location, secure parking
the beds are very comfortable, the room service is exceptional, and the central garden is very charming
good breakfast, convenient location and parking. authentic building.
nice staff and secure parking. good location close to the main square.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far
we wanted to stay in the hacienda, but our rooms were outside the property in the golf club nearby
bar and activities are a great plus
pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find
hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem
although located in a mall, free parking worked flawlessly and well, i love trains and they move right on the
location and breakfast
i like the breakfast, the clean room when you returned from a day out
breakfast is excellent
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi service was great
it has the best wifi of all the local hotels
good location near centre but quiet with own parking
the wifi was not stable
parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
but the second night the hotel was very crowded with much talking in the corridor and the second breakfast went
maybe breakfast service earlier for early risers
the breakfast is buffet style
breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the
location parking
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was also very unstable and unusable for most of the day
attentive staff, parking available, walking distance to zocalo.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
spa is bad
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
they have a climatized pool
staff does not speak english very well, water filters in the gym cooler were dirty.
great room, comfortable bed, very nice gym and pool.
great room, comfortable bed, very nice gym and pool.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in
by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant
the amenities in the room are good, bed comfortable, wifi, fast and reliable
wifi not so good.
wifi password didn t work
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the little kids park and the open outdoor space.
location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the
neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and
it would suddenly spit water out, it was quite frightening for the kids
i also appreciated to have secure parking
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child
staff ,service, breakfast
the wifi is fast, and the beds are comfortable
compact white very clean shining new rain shower walki in great breakfast - and wonderful staff
breakfast- food and service fantastic
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could be better and more variety for kids like pan cakes or
breakfast was excellent friendly staff, quiet rooms
pet fee was the highest we ve paid in the us and mexico was very disappointing
s really clean and and the workers are friendly and helpful , there are restaurants around and gym
the breakfast was amazing, the room was perfect!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
pool and hydro pool are advertised as heated, but they were both very cold during our stay
liked the covered pool
the pool area was not clean and overcrowded
gym machines to old
great facilities that include a nice gym, pool, spa, restaurant, and more
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
clean , pool, service extremely friendly ,high quality hotel
the parking was sufficient
the pool doesn't look very clean or clear...
i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel
the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
locked parking area and enough parking
staff from kitchen / restaurant were too kind to offer me a pill and baking soda
new building, great restaurant and gym
also a pet friendly hotel
the gym is very well equipped and has everything you need to make a 2 hours exercise routine
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi not included
comfortable hotel, clean. room service was good and staff were courteous.
the staff was incredibly gracious about helping us park in a place that we would be able to get out of
pools are too small one is closed. pool which is opend, water too cold so couldn't swim
3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet had a lot of great options, comfortable and clean beds.
breakfast was absolutely fantastic
breakfast price was a little too expensive
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
the beds are comfortable and the rooftop pool was great for the kids
main bar in hotel closed for the 3 days we stayed.
breakfast had a plentiful buffet of both mexican and traditional american options
the pool is on the roof and the roof deck has a gorgeous sitting area, bar and view of downtown and the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff, free private parking, clean and spacious room, close to the city center, good breakfast options
big parking section
location, parking, facilities and the design.
breakfast is average but otherwise all good.
breakfast was great, good variety of food, restaurant staff was super friendly and attentive
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was a good clean room. they had free laundry service.!
good to have private parking lot
maybe need to have a variety of breakfast
oh, and the private parking seems and feels very secure
good breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking they would not be responsible for tha car during the night the car was parked in their
utensils at breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
terrace/pool area is gorgeous but it should be specified that the gorgeous pool is never heated, and its
the bed is fantastic, the breakfast is amazing and the staff so helpful and friendly.
the rooftop pool area, a selling point for us, feels very lonely
loud noise every night from bar next door making sleep almost impossible
the gym only has a treadmill and a very old bycicle
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
is good but does not include any hot chocolate for the kids, which does not make sense
i could hear everything going on outside my room, especially when people were talking and kids were running
we were informed it would be better and faster to get room service because of the wait time
decent value. good sized room. good wifi. friendly enough. very good restaurant. good location.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good choice at breakfast despite being very busy
great breakfast! friendly and helpful staff.
my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy
great price and free breakfast is a plus
the breakfast service, not enough, bad quality
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool was cold, the kids wanted to us it but cant because was very cold the reception staff wasn't the must
with kids playing in the tub tends to get on the floor
i was close to pool and many kids playing some of that noise got in the room
the pool, the temperature was so high!
i liked the bar ambient at night
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
the wifi is not very stable
poor wifi
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi is a bit weak
place to stay, very new and clean, fast wifi and perfect location just a few blocks from the main square
the staff were very friendly and willing to help in what ever way, they also have a laundry facility reasonably
pet friendly clean receptionist very nice
room was very comfortable but could use more seating. rooftop bar was very nice.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi
wifi was really bad especially in the room
room service food was amazing at a reasonable prize, the decorations are gorgeous and interesting
the gym is okay
a hand soap bar was taken every day and replaced (not always) with a new one
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
neighbour was yelling at her kids with their room door open for the days that they were
kids were very happy to explore the hotel and look around for the art pieces
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
s the third time we come back to this hotel and the kids are loving it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
spa tub in the junior suite was great, but power of jets rather low
breakfast was very good and offered a nice selection of mexican food
also, i ordered a soup for room service and was told it would be delivered to me in 15 minutes
our steaks with room service the first night were not hot and pricey for no vegetables or a side
beautiful place, extremely clean and everyone very kind! also very good complimentary breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool is the size of a jacuzzi with the temperature of a pool, and seems like the terrace space is
the staff was helpful and breakfast was excellent
location, beautiful architecture, very helpful staff, excellent breakfast, great view from quiet, comfortable
breakfast and location were great
breakfast was
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi is great too
friendly staff, spacious rooms, wonderful amenities, fast wifi, hot shower, nice restaurant - recommend
location, spacious and comfortable room, fantastic wifi, cable tv with english channels, clean, nice view from
the staff was very friendly and helpful and we loved that it was pet
roof tops all patio & gym