parking can be an issue on weekends, so plan accordingly.

parking costs are paid by the property

reception, large airy room, walking distance to restaurants and shopping, and street parking right in front

clean and quiet place to stay. parking was free for us.

property was fine - i was traveling with kids using black hawk as a base to explore the surrounding areas

nothing for kids to do

a c didn't work! room 1031. not a place to bring kids.

didn't work, needs to have a microwave in the room as they not allow kids on restaurant area

try'd on my phone didn't work had to use the robot machine struggled ( sad face) kids next door knocking on

wish the lobby was bigger and maybe had an arcade for kids

called the hotel before we came and asked if they had a pool for the kids and a buffet, and they said yes so we

fact that kids under 21 couldn t even walk through the casino to walk to the other side for a bite to eat

great hotel, modern and clean! the air conditioning was not working, there was free parking!

the wifi worked well, good enough to handle work video calls

the rooms were awesome as well, i worried that our kids or the other kids around would be too loud, but you

the impression of being on the parking lot (1rst floor, big windows on the parking lot) no wifi

i love the old log cabin feel inside and out and the fires (gas though real wood fireplaces would enhance

things were not working, like the in room fireplace and the hot tub but it was a blizzard so, not a big deal

ich could be a great mountain town if the planners had a clue (whose idea was a giant parking lot strip mall

we had kids and there was a park a minute walk from hotel, so that was a major plus

very many options in breakfast and than they took away stuff without asking if my kids or me wanted more

waffle mix made three little waffles for some kids then staff said it was all out at 7:00 am :( then toaster

my kids loved the complimentary hot cocoa that was available throughout the entire day

no pool

whilst they did offer a room change, by this time i'd already settled into the room and the kids had made

pool also a little small but kids enjoyed swimming

would've given this an 'excellent', except the walls are thin and was awake up by kids running down the hall

the kids loved that there was a pool and i was really impressed with the hot breakfast

reveals itself with poor sound insulation, thin walls let you hear your neighbors and kids running up and down

the hot tub out on the back patio was great, the kids loved the pool

kids loved it

good parking, acceptable breakfast, clean and cozy room

the hot tub out on the back patio was great, the kids loved the pool

the gym equipment has to be fixed like the elliptical and treadmill

the location is great. my kids live one mile from the hotel.

the gym was really mediocre

the night, but could see how a couple would enjoy checking out the shops, restaurants and the bar life

nice bar area

room nice, restaurant and bar nice

could have been a little more explanation in the guest book about room service, check-out time, etc

loved it here! bar staff was great too!

had room service dinner from restaurant in hotel and it was fantastic

bed was sooo comfortable!!! room service.

loved the room service options

maybe it is hotel style or however, i have never seen receptionists interacting with they kids / or friends

resturant, hotel bar, gorgeous bathrooms off lobby and a cool chalk board in the lobby for kids to write on

that would have been fun to enjoy with our kids in lieu of there not being an indoor swimming pool

if you re traveling with kids, ask for the tent kit that you can set up in your room for them

my kids (6&4 years old) especially love the lobby area

he made a snide comment, which my wife and kids heard

the swimming pool is my kids favorite

room was small for 3 adults and 2 kids

breakfast was exceptional with omelets, sliced fried brats and chocolate as well as vanilla batter

breakfast was amazing!!! great place and location is perfect.

free drinks with the stay, kids loved the games and free snacks in the lobby

fabulous gym

they then asked us to move into another part of the bar because they were having a private event where we had

excellent bar - fantastic selection of non-alcohol beverages and snacks

love the limited breakfast options and times

i would not recommend the suite except if you are travelling with quite young kids

the pool was a nice bonus - our kids didn't want to leave

parking was a bit of a challenge.

we wish the pool would have been open later and perhaps a hot tub

parking gets a little tight in the evenings when all the rooms are occupied, but there is more

they do have a hot jacuzzi right next to it so you can warm up but the kids felt too cold to swim anyhow

kids loved the pool and hot tub

and dryers on site were a huge plus ($8 per wash+dry and it takes about 60-80min total) as my kids get quite

this is probably a great space for families with a few kids

kitchen has everything you need and it functions well

food variety for kids not available pasta and kids snacks

the rooms were contemporary and clean. good bar and restaurant and nice pool.

even had a bar to put your foot on, while shaving my legs

was unhelpful, amenities listed for the hotel; breakfast, spa services unavailable, refused to clean or refill

the pool was down and no hot tub

maybe good choice for families with younger kids (pool, breakfast buffet) but otherwise, meh

convenient location, easy with kids

waited along time for bed linen for sofa bed. kids were very tired after long flight

them in advance to specify it and they acknowledge it, and when in the room, the sofa bed for the kids was not

this was a little too small with kids and having to fold out the sofas

sleeping) only after having the alarm clock in the room to go off at 6am ( we did not set) and room service guys

decor is horrifying, no tub, allows pets but has nowhere to take them out, parking is $18

friendly staff, clean rooms, cute bar and great fire pits out back

the gym is also very small

quiet, nice pool and lounge

very clean. excellent breakfast! friendly staff and professional!

great room, gym was lovely and good breakfast.

breakfast was good with lots of choices

room was very nice and breakfast was great

thought breakfast was great

room, nice common areas which helped give our kids somewhere to get some energy out since we had a small standard

we really appreciated a quality hotel that is pet friendly

why not have free wifi, breakfast and gym, like many hotels offer

location, pool & gym

the room, bed, staff, and pool ud83dude0a

i like the gym facility but they could check to see if there are towels and water cups

a room with a balcony instead received a wheelchair room near the bar lobby area

we couldnt use the wifi. i was extremely weak and we weren't able to utilize the service.

provided early check in

wifi worked well, tv positioned well with comfortable bedding

having a kitchen and a living room and a bedroom to spread out in, multiple tvs so the kids could watch their

included breakfast was decent every morning with great service, which made it easy to get the kids fed and out

range at breakfast was great. use of games and things to entertain kids was great.

lots of kids running around

great hot breakfast staff made sure it was fresh

indoor pool was great could have used a hot tub next to it, and there should be restrictions on kids after a

my little kids were scared and she left the elevator open still and found out the day we were leaving we wasn

my kids enjoyed the basketball hoop

pet friendly; walking distance to a great little italian restaurant.

staff, the cleanliness, accommodations, free breakfast, location

the breakfast at the hotel was my kids favorite out of all the 4 hotels we stayed in during our 12 day trip to

kids loved the heated pool and the cleanliness of the hotel.

one king for four bodies (1 adult and 3 kids) was a bit tight

were traveling with kids and grandparents - had called literally three times to request adjacent or connecting

super cute hot cocoa bar when you enter the hotel which is fun for the kids

2 ceiling fans in the livingroom where the kids slept on the sofa bed

facility booked a bus full of older kids that thought it was a ruckus house

cleanliness of the bathroom, the pictures don’t match, the pool was closed but advertised as

no breakfast just a bag. all other hotels in other cities served full breakfasts.

dogs barked all night and the owner yelled profanities all night to try and shut them up, laundry facilities

walls were thin so at times it was pretty noisy with other's tv and kids etc

the pool and hot tub were wonderful - temperatures perfect, and i had them all to myself, so i was able

location makes driving a must. laundry room needs more machines.

t get cleaned - bed not made and no clean towels - apparently that was the norm not to offer room service

very clean nice pool good mattress

also kids enjoyed the basketball place

great to have two separate sleeping spaces for us and the kids.

request for room cleaning every day as they only perform the service every other day as we have kids and of

wifi was complicated and i prefer rooms to be cleaned every day

not a deal breaker because the room was equipped with a full kitchen

our first room was so musty my kids asked to change

the pool was small but provided lots of enjoyment for my kids regardless

good location . breakfast was good and they took measures to serve it under covid precautions.

very clean and updated, very friendly customer service, excellent hot breakfast

very clean and great location. pool was warm too :) staff very friendly.