Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
bathroom pretty old, pool was very cold also my eyes get irritated in the pool
the fitness machinery in the gym does not work well.
i would say the breakfast was good, also the gym.
enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to
have an excellent service, they have a computer's room if you need one, a great heated pool, and the room is
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
need a lot of training are slow and they never make eye contact looks like you re dealing with kids
wifi connection is good
parking
breakfast!!
location atmosphere price breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast and fast wifi
breakfast
staff is slow - check-out, getting laundry took way too much
people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so
they speak english but the room service didn't speak much english
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
and they have so many amenities for kids to play and be busy
breakfast, location, incredible stuff, cleanliness
the gym was a good size and there's a pool as well
waiter was super friendly, room was very clean and comfortable, delicious hot breakfast, great pool area
the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is
location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit
breakfast was ok if you make some eggs and meat or even something traditional from mexico would be
breakfast was ok, although the breakfast area is rather sober and crammed
wifi and tv service
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean very quiet. good breakfast.
personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio
hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast
terrible breakfast
maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
more variety of breakfast. one hour early free transportation to the tec of monterrey
the breakfast is delicious
working on the night of july 4th, was competent enough to resolve the problem that i had with the parking card
some of the food of breakfast was rotten and even they changed it, the first impression was not nice
the free breakfast hours were a little too short.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi was very good when working (90% of my time there in 3
room too cold for me. no way to control temperature. wifi very poor.
wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the macroplaza is very big with lots to do for the kids
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
both our mattresses had large patches of stains presumably from kids wetting the bed
free parking
old furniture - old square tv - wifi password works per device, need to ask multiple time for passwords - room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast buffet was repetitive and limited
breakfast staff were very friendly
breakfast was very simple and not very good. the location is awful.
good breakfast, clean, easy parking
good breakfast, clean, easy parking
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast was amazing
we recommend the breakfast it s very good
ordered room service on our last day
gym was closed
did not see a room service menu or tv channel directory in the room
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
carpet smells old!
stay after a long drive - pet friendly & great location
nice little gym
location, pet friendly, nice an comfy rooms. great staff
the rooms were hot, it was not easy to contact room service. the carpets are aged.
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the speed of the elevator very fast but funny for my kids
excellent breakfast!
small parking lot
breakfast was fair
gym and pool area with a breath taking view of the mountains
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
weren't in the room much, but when we would go back to the room after an exhuasting outing, the kids like to
the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy
the breakfast and the view.
wifi was really slow
breakfast and no wifi in the room.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
hotel felt worn my room had view to a multiple level parking lot it was noisy (restaurat extractors) the stars
is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its
is old, the room is ugly, the window was small in the corner of the room with the view to the parking
wifi could have been better
parking lot is sufficient
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
food , not very helpful girl at breakfast .
the breakfast is not good, and the area wasn t clean
the breakfast
shocking breakfast , no tea , orange juice dispenser not working
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff slowed kids to run up and down the hallway at 21:00, not an appropriate hr for noise
security in parking lot, that was was very reassuring
the price of the hotel full breakfast sure be included beautiful people polite and friendly from all the
pool
lot of parking spots close to your room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
paid for breakfast using booking but something went wrong and i pay at the hotel for
breakfast wasn't included and it was quite pricey for mexico (almost $200 usd)
the highlight was definitely the breakfast it was incredibly generous and included steak and other items you
wife and both tried the buffet breakfast and we do not recommend it at all
due to people smoking outside late at night, and it was confusing to access the hotel from the parking area
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
love the location, everything walk distance and omg the breakfast was amazing
you also have a large gym on the roof
breakfast can be improved.
breakfast is good with omelettes that you can order, chilaquiles etc
breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pool and location
loved the view from my room and that there was roof top over pool
pool was cold, we had to stay at the jacuzzi all the time
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
group of kids were making a lot of noise across my room, so i decided to ask to be change to another room
was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing
ac kake a lot noise i needed turn off ,som people and kids make a lot noise they talk a lot and the kids running
i still waiting for the extra towels for my kids
they allowed me to check in at 12 pm which was great for my kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was great, the rooms are spacious and well equipped, perfect for longer stays with kids, good breakfast included
location was amazing, the gym center is well equipped
breakfast buffet was an amazing spread
and pet charge is too much
everything was great but the pool was out of service
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a great advantage was the possibility to do laundry in the hotel's laundromat
disorganized breakfast
nice and modern gym and pool
breakfast, and omg the pillows are amazing
the bar and restaurant on site were very nice and good options
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
did struggle quite a bit with the wifi from time to time
breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.
below average but “cheap for the area” they gave me a quick and early check in
well located, simple and comfortable, clean, staff is friendly, the breakfast menu was good
early check in accepted
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
location and free breakfast for the kids
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
hotel is pet friendly but there's a charge of 450mxn per pet that is not mentioned in the hotel profile on
we enjoyed our room, comfy beds and clean swimming pool
s a little or no air conditioning in the gym the doors always open and there s no airflow
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location, awesome price, very nice rooms and the kids loved the pool.
think the gym could be in better conditions the yoga balls were deflated and i expected to have free
breakfast fresh coffee in the room, both regular and decaf
rooms are very clean and comfortable, also breakfast buffet was really good, so many variety of food for a cheap
the buffet breakfast was very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
need a pool for the kids! monterrey is so hot
gym leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot
lady never gave me information about the restaurant there in the hotel, had to ask about the wifi, just didn
the room service food portion sizes.
leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
rooms are very nice. staff very helpful. spa was excellent.
breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly
breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly
cleanness and paper napkin for room service at breakfast.
gym