and very quiet, breakfast was good, maybe more variety of fruit for breakfast, especially for kids

today wifi matters to travellers and especially kids and business people

wifi and tv signal, was patchy at times

hotel bar next door or space to sit outside

parking and narrow road (but this was our first time driving in the uk

the car park was used as a walk-through by local kids

for a couple small rooms towel heater in 1 room would not turn off, hot to touch almost burnt kids and sink and

there was no bitter in the bar just pale ale and

breakfast was fabulous

bedrooms and bathrooms are all newly updated, bar and restaurant are now a joy to use

breakfast was all cheap quality, sausages tasteless on plates for kids

great family room with two spaces. master bed was very comfortable. kids seemed happy.

great breakfast buffet kids ate well

it took a very long time to figure this out while my kids had a meltdown in the lobby

bed, reliable wifi, friendly and helpful staff, good location for central portsmouth, gunwharf quays and the

till 2:30 in the morning and frankly ruined our stay and really upset and the noise terrified my kids

it is ideal for the kids

the breakfasts that were provided covered all bases and we especially liked that the kids were given little

given a family room with a tatty pull out sofa bed (ok for kids not middle aged ladies) to then be told house

location, very friendly staff, kids drinks and snack and goodie bags were very thoughtful

kids made good use of the pool

great use of facilities, nice area for kids to play, great location, extra sofa bed for my child

pool was very busy with kids for a club which was unexpected

keep kids from touching food at breakfast buffet

we had our two grandsons with us and it is great for kids

opened when you were on the toilet and you can bang your head tiny bathroom uncomfortable bed kids knock knock

problem was on our 2nd night when we had 5 rooms next to and opposite us occupied with teenage kids which were

wifi was good as well

hotel was chosen as it was advertised as pet friendly

price of the beer at the bar was slightly more expensive than expected but it wasn't a real issue or problem

wife went n slept in the spare kids bed

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

very jealous of our adult kids family room, which was huge, and had a huge bed

booked a sea view room pet friendly and never got it or any pet accessories as previous we ordered two dishes

if you have kids/children it a no

have stayed whit my two kids for a few days it was excellent we love it

tv had no signal and wifi was very

very good wifi

the wifi was a bit unreliable

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally

was friendly children was happy, is a good place for family with kids

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

kids loved throwing themselves off the bunk bed.

kids loved the bunk bed

love the fact that at any time the kids where hungry there was always food and drink ready

kids love the lights around the

very nice accommodation, all the beds are new, easy access for family and kids

we was charged 30 for a breakfast bag with a small orange juice, a frosties kids cereal bar and a small yogurt

kids not allowed in jacuzzi

facilities are great, love the gym, pool, sauna etc but kids only allowed in til 5 so if check in time is 3 that

we really enjoyed the leisure center, very few people even if it was a bank holiday weekend, no kids, and a

was obviously a night where a kids sports club had checked in, and kids could be heard running up and down

fridge in the room wich is big plus for family trip with kids

the restaurant was really accommodating for the kids and brought a lovely cake oyt for my husband birthday

stayed on the 7th floor and had kids room next door with connecting doors which was a bonus

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room

lifts - spin door kids

it was perfect for me and my kids

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after

the atmosphere was so nice and the kids were excited as they thought it would be haunted

0545 we had kids running around on the floor above

liked the modern feel and vibe to the room, the kids toy section, the breakfast was very yummy and great value

free wifi was popular with the kids

and hannah - the hotel reception staff - went above and beyond to help me and keep my kids happy

the fitness center said that the hotel consistently sends parents and kids there and they get refused

kids noise coming from another room who was crying all nughg

very quiet location and parking at the back

the hotel is connected to a greene king chain, the hungry horse which was great value to take the kids to for

family rooms are the largest we have come across and having the attached pub means with kids can have meal and

the choice was then to eat in a crowded restaurant was screaming kids

it's a bit run down and dated, could do with a lick of paint, a little tlc but for a family with kids, it's

definitely a plus was the pub and kids play area.

howercraft noise nearby but kids like it too :)

for a family room no lock on door smaller kids could easily let themselves in the middle of night

as they didn't have name badges or uniform on, we got a family room but the menu didn't have a kids menu so we

was not what we booked, booked a seaview double and got given a family room that looked like a kids room, not

wifi didn't extend to my room but staff helped me find a solution.

were quite good and it was such a lovely evening we just decided to go out and enjoy it, and the kids just went

nothing. the wifi.

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

parking restrictions

parking would ve been a bit difficult on the saturday as there was a wedding on but luckily we

unsure whether to leave windows open when sleeping as would be easy for someone to climb inside, kids were very

the beds all looked like kids divan beds from the 80s and didnt feel particularly structurally sound

s good but it s a shame kids not free

the hotel is in the town centre they don't have onsite parking

parking was a street away which involved a tricky detour around some local roads, but nothing too

hotel for a weekend trip with our friends to see what we thought before we would be bringing our kids to visit

the place is ideally for single people or couple, but not for families with kids

the beds were so uncomfortable- my kids will sleep anywhere but these kept them awake because they were appalling

i saw insects in the bathroom. that scare my kids

flooring was worst and my kids fell down twice because of flooring issues

breakfast was a bonus and the kids liked it

room ,food ,the helpless of staff good not good the control of kids at breakfast time

hope that this hotel has a swimming pool for kids,so they can spend time in rainy days

kids didn't like the breakfast. bacon rind was soft.

great place to come with kids and dog, very comfortable and spacious, super polite staff

there is lots of parking space and a great view across to portsmouth

loads of parking spaces. not far from esplanade. staff were lovely.

staff , amazing food ud83dude0b everyone around the hotel where kind and helpful and plenty free parking

a few screaming kids & parents calling out to same in the corridors.

can't do much about screaming kids though even then, most kids were well behaved

location. kids pack. play corner . breakfast

little extras given to the kids the pool

was quite expensive for a family room which just had a sofa bed for the kids and no window

in the room were too small and felt old; lots of kids in the pool - maybe restricted hours for kids and or adults

would be nice to have kids outdoor play too - like a small playground

and spa, lakeside setting, great for kids, large bright brasserie, clean and modern bedrooms, and mostly helpful

setting, shame the kids cant use the full facilites at the spa but the pool was lovely for her

pastry fresh fruit full english or continental (no meats or cheeses) or order fresh cooked spa kids are limited

drive from east cowes red funnel terminal, ample parking, location for touring round island, near osborne house

the dinner and breakfast were superb

parking is easy and free

dinner and breakfast were also excellent

pet friendly environment

cute kids welcome pack, little dressing gown and slippers

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

nice big bedroom ,clean , friendly staff, extra touches-kids pack and dressing gown

stayed in a family room and lots of thoughtful touches such as a welcome treat for my daughter, kids robe so

the snacks left on the kids bed and the vip robes

clean modern hotel felt welcome with the kids

fold out sofa bed for kids to sleep on was also of good quality

quick which was great with the kids, hot and inexpensive

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors

come on a bottle of water for kids

the property arranged to keep our luggage as we reached early and also gave an early check in

great location and wonderful breakfast, room had tea coffee and bottled water.

wifi in room plastic cups in room instant coffee only no free parking ( 10 per day on esplanade

was very small, no where to put anything, no surface space apart from fireplace

location, clean and spacious rooms (we have a bulky pram), yummy breakfast, friendly staff

bed was extremely comfortable and the cooked breakfast in the morning was lovely to set you off for the day

parking available outside the property

parking was no problem when we visited

bar closure one evening although in the middle of feb totally understandable

our host (george) was excellent and provided a wonderful breakfast

kids go in pool for fun

paid for a classic double room - which was very lovely and clean and could easily have slept 2 kids or 1 adult

kids loved the pool and the hotel is in a good location.

the steam room and the swimming pool for the kids

nice and big room plenty of room for the kids to

parking

always had a parking space

there is easy car parking, 1gbt wifi, an honesty bar and terrace for summer morning breakfasts

the room was smaller than advertised, the wifi connection in that room simply didn t work- thus not as

amazing cooked breakfast too

there isn t much parking.

if i had to say one thing the car parking is first come first served basis but in practice was not a problem

not been made aware this was a pet friendly hotel

very perfect reception, easy simple instructions, plenty of parking and great customer service

breakfast overlooking the solent was perfect and the hotel is extremely pet friendly

breakfast plentiful and yummy. beds very comfy. nice pool for kids.

breakfast was very good,room was clean,extra bed prepared in our room for my kids and leisure facilities amazing

kids menu un-necessarily fancy (tomato soup was spicy, pizza had a unique base)

kids liked the breakfast and swimming pool

were friendly, garden was lovely, my kids really enjoyed the breakfast and dinner in the dining room

little dated in some areas, hallways landings etc, maybe a games room or somewhere for kids to play in the colder

was a wedding on the saturday which took out the garden and kids were running in and out of the

the bar and restaurant are great and staff were attentive and helpful

free parking is available immediately in front of the hotel

bar staff, making great cocktails

no fridge in room to keep milk for the kids

not great when staying with kids

shame there wasn t a cooked breakfast option.

young woman who opened the door to me when i arrived at 9pm on sunday night (restaurant & bar closed & locked

lovely room , and breakfast fantastic very friendly people

bar and outdoor seating on site

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the noise from the bar below

evening bar staff were friendly, bed was comfy

wifi very rarely worked during our 2 day stay

plenty parking, recommend you stay here if in the area

property is clean, breakfast is amazing. location ideal. off road parking

owner, clean bright room with everything we needed, superb breakfast and great choices, easy parking

with a queen size bed which was very comfortable - the room was of ample size and excellent wifi

friendly staff, good communication, home cooking. parking space.

engaged with the kids:) bar staff 1st class too

hotel setting lovely old hotel building easy parking relaxing pool and sauna and fun for the kids

gorgeous lake and lots of room for kids to

are polite, spa pool is nice and the kids loved it

need some kids activities if possible

pool was very small for the amount of people not much swim room for kids or adults sadly

should open earlier for kids, especially when check out is 11am pool steps diseving inside pool i slipped with

good kids meal

shouldn't complain but too many kids. apart from that it was great

were helpful the rooms spacious and the pool and spa was a lovely end to the evening for the kids

wifi was awful basically threw you out as soon as you had logged onto it unable to do some work

our room was above the bar so was noisy when we first went to bed, but i phoned down to reception and the

food in the restaurant was excellent, also free parking and the shops are just a couple of minutes walk away

great breakfast rooms lovely comfy beds

lovely cosy bar ,the food and the man behind the bar that took the time to welcome us and give us a bit of

good location and catered very well for kids

sleep i have had, breakfast had plenty of choice and food was top class, also plenty for the kids

would have been nice to keep the kids snacks and drinks in

there children having breakfast/ then was behind my wife pushed into the queue and said i have kids you understand

was such a lovely place, our kids decorated the room and the staff were so nice with it and we absolutely loved

location was fantastic and there was a pool for the kids which was great

sea view room-- it was incredible , kids and my wife enjoyed it

indoor bowls was a nice surprise and pool was clean and kids loved it

this meant we had to walk up and down 100+ steps with kids and beach kit

best part of the hotel was the young kids running the breakfast hall and the chamber lady

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn t do

calmness of the staff, always accommodating everyone, even when there are 20+ families with young kids ( peppa

very clean and i felt safe there with my kids.

if provide some kids facility would be bonus.

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can

swimming pool was brilliant couldn't get the kids out

had to go out with kids at 7pm to get dinner

good size outdoor swimming pool - good fun for the kids and adults

to shower the kids and have a shower your self afterwards, was a mission everyday

friendly staff perfect location kids loved pool

with a fan to compensate for this but still a little on the warm side, could do with more parking spaces would

bar staff very attentive though and made teas and hot chocolate when asked

the traditonal english breakfast was cooked to order and delicious

location, great staff, very clean, super bathroom and nice breakfast

the bar area was very relaxing and had a great chilled atmosphere