and hannah - the hotel reception staff - went above and beyond to help me and keep my kids happy

the fitness center said that the hotel consistently sends parents and kids there and they get refused

free wifi was popular with the kids

kids noise coming from another room who was crying all nughg

quiet, pleasant staff, good parking and wifi

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after

liked the modern feel and vibe to the room, the kids toy section, the breakfast was very yummy and great value

it was perfect for me and my kids

it was conveniently located for us as we were visiting family and for 98 for 3 (1 adult and 2 kids) was worth

0545 we had kids running around on the floor above

out shower was powerful and hot room was a little dusty but clean and tidy the swimming was great kids loved it

i also love the special touches for the kids re the activity packs and cookies and milk

can't do much about screaming kids though even then, most kids were well behaved

was quite expensive for a family room which just had a sofa bed for the kids and no window

a few screaming kids & parents calling out to same in the corridors.

stayed in a family room and lots of thoughtful touches such as a welcome treat for my daughter, kids robe so

cute kids welcome pack, little dressing gown and slippers

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not

we travelled with 2 kids 10 and 6 years old, we felt safe and had absolutely no issues with anything

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors

amazing place, close to paultons park & local beaches :) kids didn t want to leave

fold out sofa bed for kids to sleep on was also of good quality

we couldn't really sleep with kids

quick which was great with the kids, hot and inexpensive

noisy kids shouting at 1am evidently some conference

kids menu un-necessarily fancy (tomato soup was spicy, pizza had a unique base)

breakfast location was ok for us but the place was a bit noisy and kids playing football outside the front next

facilities not well thought out & i was unable to use the pool (i was looking forward to) due to kids

breakfast plentiful and yummy. beds very comfy. nice pool for kids.

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room

location is good, there is a 24hr tesco next door (which is always handy when travelling with the kids), there

both my kids enjoyed it too which dosent happen too

we did find crumbs from our kids breakfast in there the following day

fridge in the room wich is big plus for family trip with kids

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the noise from the bar below

bar and outdoor seating on site

evening bar staff were friendly, bed was comfy

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

we really enjoyed the leisure center, very few people even if it was a bank holiday weekend, no kids, and a

was obviously a night where a kids sports club had checked in, and kids could be heard running up and down

facilities are great, love the gym, pool, sauna etc but kids only allowed in til 5 so if check in time is 3 that

kids not allowed in jacuzzi

drinks on floor boxing day the day after christmas absolutely a horrible experience for the kids made us wait

today wifi matters to travellers and especially kids and business people

and very quiet, breakfast was good, maybe more variety of fruit for breakfast, especially for kids

we requested an early check in at 1pm and got it, which we really appreciated, as it enabled us to get changed

of choice for breakfast

one waitress/bar staff was really busy but made sure that everyone in the bar (and it was really busy) was

great family room with two spaces. master bed was very comfortable. kids seemed happy.

breakfast was all cheap quality, sausages tasteless on plates for kids

it took a very long time to figure this out while my kids had a meltdown in the lobby

great breakfast buffet kids ate well

nice bar in the evening, clean and attentive

for a couple small rooms towel heater in 1 room would not turn off, hot to touch almost burnt kids and sink and

the car park was used as a walk-through by local kids

there was no bitter in the bar just pale ale and

this hotel has character and may seem quite dated but everything worked well including excellent parking for

it had a lovely cosy bar with great dinning

to nightlife meant a few lairy kids outside at all hours, and i woke up more than once (more me than them)

the breakfasts that were provided covered all bases and we especially liked that the kids were given little

given a family room with a tatty pull out sofa bed (ok for kids not middle aged ladies) to then be told house

location, very friendly staff, kids drinks and snack and goodie bags were very thoughtful

till 2:30 in the morning and frankly ruined our stay and really upset and the noise terrified my kids

chose this hotel for the pool, only to find after booking that kids were only allowed in the spa facilities

engaged with the kids:) bar staff 1st class too

are polite, spa pool is nice and the kids loved it

all the staff seemed to be kids and frankly clueless

gorgeous lake and lots of room for kids to

problem was on our 2nd night when we had 5 rooms next to and opposite us occupied with teenage kids which were

opened when you were on the toilet and you can bang your head tiny bathroom uncomfortable bed kids knock knock

breakfast was lovely everything was hot and very nice

the chromecast option on the tv to work - it was not plugged in right and could not connect to wifi

was very loud location, the wifi was not working during our stay and kettle in the room was broken

good kids meal

deserts- tasty, and the kids menu had great options

should open earlier for kids, especially when check out is 11am pool steps diseving inside pool i slipped with

crowded dining room, noisy kids, greedy guests

were helpful the rooms spacious and the pool and spa was a lovely end to the evening for the kids

great use of facilities, nice area for kids to play, great location, extra sofa bed for my child

swimming pool is open for kids only till 8pm on weekdays, and then 8-10pm is for adults only

plus a swimming pool which the kids loved

it s been out of order for a few months now and you couldn t get to use the pool because the kids kept having

kids made good use of the pool

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

wife went n slept in the spare kids bed

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

very jealous of our adult kids family room, which was huge, and had a huge bed

all the staff very helpful as usual,beautiful building,free parking and good value for money.

there was adequate car parking in the car park across the road

young staff in the bar are a little unprofessional

comfy room, we had an early check in which was very much appreciated. no complaints

trying to log into the wifi. lighting in the room was a bit dim.

staff,good parking,good inside and outside facilities and the food and wine were brilliant

balcony made such a huge difference with having two kids

would have been nice to keep the kids snacks and drinks in

was such a lovely place, our kids decorated the room and the staff were so nice with it and we absolutely loved

sleep i have had, breakfast had plenty of choice and food was top class, also plenty for the kids

the sofa bed for kids was actually really comfortable

have stayed whit my two kids for a few days it was excellent we love it

if you have kids/children it a no

wifi not very

the wifi was a bit unreliable

the wifi was a bit slow, but it was free, so can't really complain!

very nice guest house with comfortable bedroom, tv, wifi and an excellent breakfast

spotlessly clean. very friendly. easy parking. nothing too much trouble

easy to find. off street parking. the warm welcome. a very clean and well laid out room.

good off road parking

having the laundry done and a delicious evening meal.

great breakfast amazingly comfortable beds great friendly staff kids got a free activity

kids didn't like the breakfast. bacon rind was soft.

we had two rooms for our family of two adults and two teenage kids

garden space with lavender and rosemary safe space for kids to smell and run around

hope that this hotel has a swimming pool for kids,so they can spend time in rainy days

was good, fast wifi, very friendly and accommodating staff, great parking, lovely ac, little kids area at the

i had my light on to read and hubby & kids still managed to fall asleep

if provide some kids facility would be bonus.

food price was i little over priced for adults but good on kids meals.

calmness of the staff, always accommodating everyone, even when there are 20+ families with young kids ( peppa

there was no wifi connection on the tv so no access to youtube or netflix which was not good for kids

the night i stayed had many party s of kids staying so was rather busy for the staff but they did a good job

very nice accommodation, all the beds are new, easy access for family and kids

is not separate to sleeping area, if you have older kids i wouldn t want to step straight into room

kids loved the bunk bed

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't

was friendly children was happy, is a good place for family with kids

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

great location and wonderful breakfast, room had tea coffee and bottled water.

the property arranged to keep our luggage as we reached early and also gave an early check in

disappointing breakfast. check out too early. no wifi in bedroom

she runs the bar as well as the accommodation and despite the pub being busy, was keen to check the room met

no wifi in the rooms, but none of the pubs in cowes have wifi in the rooms so...

family rooms are the largest we have come across and having the attached pub means with kids can have meal and

about the place that why i m booking in march two night and having a kids party there

location, great for the kids with the wacky warehouse they had a right bundle in there

definitely a plus was the pub and kids play area.

the hotel is connected to a greene king chain, the hungry horse which was great value to take the kids to for

has wifi, kettle and bottled water etc

best breakfast i ve had in a long time. what a great veiw!

wifi wasn't working

breakfast was superb with good choices of food

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

wifi was inconsistent which is probably a problem with iowgenerally

grounds, nice outside bar area

breakfast and dinner were outstanding

plenty of parking and nice gardens where you can sit out and enjoy

big shower in a large bathroom breakfast choice was good location perfect for osborne house free parking

wifi speed was good and the password was told to me at the time of checking in

wifi didn't work, could log in but there was no actual service 'no internet available' it said.

parking limited first come first served. however we managed ok

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

with a room set aside for this, we have been grateful ourselves in the past for this, but the pet owners should

for a family room no lock on door smaller kids could easily let themselves in the middle of night

was not what we booked, booked a seaview double and got given a family room that looked like a kids room, not

howercraft noise nearby but kids like it too :)

as they didn't have name badges or uniform on, we got a family room but the menu didn't have a kids menu so we

wifi is not active in certain floor

s good but it s a shame kids not free

unsure whether to leave windows open when sleeping as would be easy for someone to climb inside, kids were very

the beds all looked like kids divan beds from the 80s and didnt feel particularly structurally sound

can park car staff tim and all the staff cannot do enough for u food reasonable price bar man is very kind and

no room service

the kids loved it

was absolutely nothing to do in the marina especially with kids

i really couldn t fault it. fabulous mini break! room service option would be nice :)

the wifi was disappointingly slow and sometimes non existent

step into the bar area difficult to ascend without a rail-recommend something is done there to make it a more

i saw insects in the bathroom. that scare my kids

the place is ideally for single people or couple, but not for families with kids

the beds were so uncomfortable- my kids will sleep anywhere but these kept them awake because they were appalling

m , advertised as a family room but clearly the hotel is not suitable for kids

flooring was worst and my kids fell down twice because of flooring issues

were quite good and it was such a lovely evening we just decided to go out and enjoy it, and the kids just went

rooms and bath were spacious enough and comfortable- the bar area amazing to visit with family and friends

the big wardrobes, large size fridge and washing machine, air cons in all rooms and next door parking

good bar and drinks selection

didn't use the wifi as it requires a log in for sky cloud but apart from that everything was fantastic

in the room were too small and felt old; lots of kids in the pool - maybe restricted hours for kids and or adults

pool access is limited to kids. its good for adults

also the kids enjoy the pool a great deal

and spa, lakeside setting, great for kids, large bright brasserie, clean and modern bedrooms, and mostly helpful

pastry fresh fruit full english or continental (no meats or cheeses) or order fresh cooked spa kids are limited

the hotel is excellent for kids and the master suit has 2 double beds

kids loved the cabin bed and it was good to have a microwave and fridge in our room

the loft beds were popular with the kids

kids loved the high loft bed too, although the stairs were very steep

the kids loved their mezzanine bed and have now pronounced this their

there was no way my kids where staying there

stayed for 2nights with my kids,the rooms were clean ,the receptionist was so polite helped us in whatever we

i liked the style and the beds were comfortable. the kids loved it.

the lift was an old fashioned style not great for the kids

24 for breakfast but only got two bowls of cereal for the kids, two coffees, some toast and 2 glasses of juice

there is lots of parking space and a great view across to portsmouth

loads of parking spaces. not far from esplanade. staff were lovely.

staff , amazing food ud83dude0b everyone around the hotel where kind and helpful and plenty free parking

great facilities as the kids were able to go for a swim and they loved the buffet breakfast

quick check in, kids got a kiddie bag each with games and activities from receptionist

screaming kids in the pool - didn't really bother me but there were people who looked like they were on a spa

the hotel had interconnecting rooms which suited us perfectly with 2 small kids

shame kids have limited time slot in the pool (but understandable if you have no kids).

we never felt at ease waiting for them to pick us up as it was always rush rush to get buggy and kids into the

lots of variety for breakfast, they were giving kids packs out on arrival and they had set up a movie room with

my 3 year old son it's perfect so many kids here too

breakfast lovely & kids room movie night was a great touch

bathroom design and lighting sorry to say that but it s a nightmare , my kids were afraid to use it at

the location was perfect, the kids loved the swimming pool.

only disadvantage i believe is down in the lobby, kids running all over the place when your trying to

poor choice of kids meals (she just wanted a pasta dish

rooms, the location is perfect for shopping in southampton and also i gym and pool is a

location pool and gym

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

whilst the room was small and not to our taste (felt as though the decor was for kids) the bed was comfortable

convenient location, friendly stylish bar/reception area, comfortable bed, good shower and wifi, handy automatic

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d