ud83eudd23 my kids enjoyed cold showers instead in our lovely bathroom (very cool shower doors btw

breakfast was limited and we got there at 8am on a saturday with 2 kids

but when we walked into the breakfast area at 8am there were about 50 high school or college age kids taking

latch on top of door little kids can open right up and go out the door and u never know had to put a chair in

is no tub, not an issue for us but i could see that being a problem for people with kids

that is a great feature especially when they needed to reach me while i was putting my kids to sleep

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from

we brought our kids there to go swimming and the pool was disgusting the hot tub was freezing cold , we had no

its not a place i would stay with kids again

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i

their had to be 18 kids in it and 4 adults

giving us a small credit but it ruined what was supposed to be a fun overnight excursion for our kids

especially when we walked in to find 11 big kids swimming too and could barely get in

my kids used the pool (no diving as its shallow and small, but clean

part of the reason we picked this hotel was for the pool for our kids

pool for the kids and the airport shuttle.

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

there was a family reunion the night before with kids running everywhere but when we got to the pool at 7am we

the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was

gym was great(a little small) but it got the job done

very clean,great breakfast

friendly, professional staff. good breakfast.

breakfast was good and we were able to do laundry which was a plus

was clean and comfortable and the breakfast was very good

so we can watch something different than the kids

i didn t like that he kept trying to come up to my kids either

kids and i did not sleep at all the night we stayed

my kids and i were bitten by bed bugs.

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to

indoor pool was perfect for my kids

was good until we wanted to give our kids a bath

she was on her job and my kids loved her

our room was right next to pool and 8am kids were in it screaming.

the noise in the hallways of kids running up and down

window was broken with tape used to hold it together breakfast ran out of multiple foods and i was there very

great breakfast had waffles , hard boiled eggs, yogurt , coffee , juice cereal , bagels toast and muffins

pet friendly

and they also provided free breakfast

was no pool, no gym the kitchen had a stove

kids running up and down hallway yelling for parents who were outside partying

and clean, friendly staff, convenient to airport, free parking and wifi, right price for this

had trouble getting on to the wifi-they helped easily

requested an early check in

working wifi

kids making noises

didn't feel safe with our kids at this place

kids running and screaming

kids running around screaming and knocking on doors

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and

my kids loved the pool and hot tub

lots of kids running around playing on the elevators but i was a kid once so i understand.

i really liked her personality as well as the other employee who came over to say hi to our kids

should have stepped in and told kids to go get there parents or asked them to leave

little upset had donot distrub on door an maid knonked on door guests in some rooms down hall had kids that were

the kids loved it as well

needed a few days away from the kids and this was just great

the kids loved it as well

they have a grilling area and small sitting area by the pool

needed a few days away from the kids and this was just great

liked the pool for the kids, room was clean and comfortable

the pool and hot tub were nice for our kids.

my kids loved the indoor pool

we couldn t get in the pool because it was dirty, and they had a baseball team there and the kids were going

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed

nothing for kids, although my stay was very short so it did not matter much to us

clean, comfortable, safe room. my kids love the breakfast! beds are super comfy.

floor above me must of had kids that loved jumping off the bed

second, the music from the bar next store is way too loud especially if you have kids

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold

if you have kids and want to sleep, this is not the place for you

i had room 163 and they put a family of 5-6 small kids right beside us in 164 with many rooms they could have

we even had the fire alarm go off which was later discovered to be from pot smoking kids

great addition with the bar and food

breakfast bar with nice selection of food

free parking and wifi

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

parking is limited

brought our kids with us and needed a crib

was disappointed that all room service food (including the only option for breakfast) is served in plastic

beautiful building and decor. great bed. the gym is fantastic and has a great view!

high end irish pub in basement with bar and food with great prices

no business center, no room service.

pool was not very clean or well maintained. breakfast leaves something to be desired.

have stayed here before and like having a kitchenette

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

breakfast was mediocre

no wifi provided paid was extremely slow and very annoying.

the reason i took my kids there was for the heated pool and that was a bust

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the pool was great for the kids, location to our event was great

the kids really enjoyed the science museum

the reason i took my kids there was for the heated pool and that was a bust

kids were transported by decor and comfy beds

slow, only 1 staff member and lots of college kids checking in together

nice for kids to be able to go walk down by the water

has a small pool, which was perfect for my young kids

didn t like the fact that we just allow kids to run up and down the hallway raising all hell late at night

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

very clean. nice pool for kids. staff very friendly. good breakfast options.

too many kids

give up the free happy hour for free faster wifi especially coming from out of country with young kids

separate living area from bedroom at an affordable price was amazing when traveling with kids!

kids and i ate dinner in the car

the only thing was the tv in the living room didn t work so the kids didn t have a tv to watch but it was

didn t let my kids sit on it

quiet and close to the airport with shuttle service.

didn’t let my kids sit on it

they offered kids eat free with adult purchase in the hotel restaurant

the hotel had lots of kids that weekend, so noise from kids running & yelling in the hallway

the pool was open and my kids loved swimming

a cheer competition was that weekend and adults could not use the pool or jacuzzi due to young kids occupying

kids especially like indoor swimming pool with hot tube

either people are walking, talking, kids crying, or dog barking

nothing much to do for the kids

for anyone who has young kids, having a dim light on in an unfamiliar room at night is a must

i wish they had a pool or game room for the kids

small rooms, we were on first floor by laundry and dining room and heard everything going on

the lobby has coloring and games for kids

r playing a game, eating, setting out medicine), would have liked a 2nd chair in the room (the kids fight over

if you have kids with you, dont stay there

kids running down the halls late at night after quiet hours.

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved

glad there was a mcdonalds next door for my kids

i didn't like the lagging of the wifi alot and poor connection with the television.

some of the same issues seem to continue: not enough handicap parking (3 spots is not enough), wifi despite

shuttle from airport 24x7

had a laundrymat near by

bunch of kids running up and down the hallway and the stairs that was adjacent to my room

kids running around late at night, couldn't sleep

and the little boxes they give when we were leaving the hotel were a big suprise for my kids

the kids in the hotub

table out back i am a smoker and we had children so was nice to be able to sit and watch the kids play in the

boasts of swimming pool and kids play area

very nice (even the cleaning staff and pool attendees) every thing was very clean and my three kids loved it

i just no think is fair the charge all amount when fire alarm turn on 8am and freak out kids

i say is nice places love it i just think is no fair charge all amount i have to leave bc the kids freaking

for two adults two kids got one queen bed then she upgraded us to handicap with couch very full breakfast

extremely friendly and helpful staff if you have kids there is plenty for them to do

liked that it had a sports center for both the big and little kids even though it was closed due to covid 19

there was stuff for my kids to do to keep them busy

so handy after being on the road for the kids to burn off energy

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game

the window didn t open and we had two little kids who finally fell asleep so we sucked it up

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

breakfest was good room was clean perfect for 2 adults 2 kids

pool

very unreliable wifi. breakfast area was very crowded on the weekends.

they close the pool first thing in the morning so the kids can t swim before they leave

very close to our kids home.

lots of kids from a baseball tournament but still was fine. just very crowded.

big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the

,no fault of hotel and pool guy was there working on it ,however a little disapointting because kids were looking