the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

we had an issue with extreme noise of kids running around the halls but the front desk dealt with it in a timely

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

there was a family reunion the night before with kids running everywhere but when we got to the pool at 7am we

also with other kids playing knock and run all night

in the lobby kids running around screaming

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

especially when we walked in to find 11 big kids swimming too and could barely get in

part of the reason we picked this hotel was for the pool for our kids

i had a few un happy kids

they accommodated our request for a suite by the pool and the room was quiet

friendly, professional staff. good breakfast.

very clean,great breakfast

the pool is very small.

comfortable, quiet, and a great complimentary breakfast.

the noise in the hallways of kids running up and down

indoor pool was perfect for my kids

she was on her job and my kids loved her

my kids enjoyed the pool and the staff were very friendly. i also love the location

there s a bar in the hotel with a pool table and also an indoor pool for the kids

was no pool, no gym the kitchen had a stove

breakfast could be better

breakfast was nice and well accommodated

breakfast and availability of coffee all day

the room was exceptionally clean and well-maintained, and i really appreciated the small kitchen it added

kids running up and down hallway yelling for parents who were outside partying

corridor was not a smoking area but as you walk thru you can smell someones

breakfast could be better, very skimpy

do wish the hotel offered something for breakfast if even just oatmeal, muffins, fruit, even coffee all day like

parking and room access was easy,room was clean.

kids making noises

like kids pulling fire alarms all hrs

didn't feel safe with our kids at this place

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and

place is very old and i did not feel safe staying here with my kids

kids enjoyed the pool alot, we enjoyed the outside seating area as well as breakfast

should have stepped in and told kids to go get there parents or asked them to leave

we loved the happy hour and the size of our room and the kids loved the pool!

finally pancakes and option to make waffles for kids breakfast is needed

my kids loved the pool and hot tub

the pool and hot tub were nice for our kids.

we couldn t get in the pool because it was dirty, and they had a baseball team there and the kids were going

my kids loved the indoor pool

liked the pool for the kids, room was clean and comfortable

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed

the kids loved it as well

needed a few days away from the kids and this was just great

pretty much had a great time there we even had free breakfast but missed it everytime because the beds were so

day i couldn't get breakfast

property had a two bedroom apartment small but just right a little kitchen with everything you need and rooms

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i

its not a place i would stay with kids again

that is a great feature especially when they needed to reach me while i was putting my kids to sleep

we brought our kids there to go swimming and the pool was disgusting the hot tub was freezing cold , we had no

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from

so we can watch something different than the kids

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to

i wish they had juice boxes at least to give to the kids

this as a quick stop for the kids to sleep the night

my kids and i were bitten by bed bugs.

floor above me must of had kids that loved jumping off the bed

nothing for kids, although my stay was very short so it did not matter much to us

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no

clean, comfortable, safe room. my kids love the breakfast! beds are super comfy.

second, the music from the bar next store is way too loud especially if you have kids

didn t let my kids sit on it

kids and i ate dinner in the car

the only thing was the tv in the living room didn t work so the kids didn t have a tv to watch but it was

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

shuttle service from the airport was great driver was such a nice man and very helpful

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room

no microwave or fridge, with kids it s hard

and the rest of our stay was great i m assuming the sixth floors where they put all the college kids and that

i had room 163 and they put a family of 5-6 small kids right beside us in 164 with many rooms they could have

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold

great addition with the bar and food

of the building & the leed certification, so close to food, walking distance to museum, easy parking, great

convenient location to syracuse university, easy parking, comfortable furnishings.

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

breakfast bar with nice selection of food

kids were transported by decor and comfy beds

slow, only 1 staff member and lots of college kids checking in together

didn t like the fact that we just allow kids to run up and down the hallway raising all hell late at night

has a small pool, which was perfect for my young kids

nice for kids to be able to go walk down by the water

the pool was clean and my kids loved it

kids from 9 pm to after 11pm jumping and running around

very noisy, kids running up and down hallways until 3:00am.

the pool was open and my kids loved swimming

the hotel had lots of kids that weekend, so noise from kids running & yelling in the hallway

for anyone who has young kids, having a dim light on in an unfamiliar room at night is a must

either people are walking, talking, kids crying, or dog barking

i wish they had a pool or game room for the kids

nothing much to do for the kids

easy to find/access. lots of parking

no wifi provided paid was extremely slow and very annoying.

the breakfast was not what i expected and the bathroom light was dim

good value, spacious rooms, good enough breakfast, excellent central location.

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

no wifi provided paid was extremely slow and very annoying.

brought our kids with us and needed a crib

wifi was not very good. actually very slow

never heard of a hotel where wifi is not free

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms

pet friendly hotel made our little dog a rock star

the lobby has coloring and games for kids

breakfast was excellent. my kids loved the pancake maker.

if you have kids with you, dont stay there

r playing a game, eating, setting out medicine), would have liked a 2nd chair in the room (the kids fight over

kids running down the halls late at night after quiet hours.

i was a little bummed after my kids got all dressed for the pool at 6 to realize they actually open at 8

the kids liked the pool an i liked the spa

bunch of kids running up and down the hallway and the stairs that was adjacent to my room

staff was great we have 4 kids ranging from 6 down to two, the two year olds are twins and the one evening the

table out back i am a smoker and we had children so was nice to be able to sit and watch the kids play in the

the pool was great for the kids, location to our event was great

the kids really enjoyed the science museum

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the reason i took my kids there was for the heated pool and that was a bust

the view of the room was very bad and the pool needed to be cleaned.

glad there was a mcdonalds next door for my kids

some of the same issues seem to continue: not enough handicap parking (3 spots is not enough), wifi despite

the free shuttle and long term parking.

i didn't like the lagging of the wifi alot and poor connection with the television.

very handy to the airport, appreciate the shuttle

give up the free happy hour for free faster wifi especially coming from out of country with young kids

was hoping for a hot tub in pull area while the kids swim

there was a cleaning rag just laying on floor in doorway as we walked in and room with 2 loud kids was right

very clean. nice pool for kids. staff very friendly. good breakfast options.

we have four kids and we were all very comfortable

breakfast was limited and we got there at 8am on a saturday with 2 kids

latch on top of door little kids can open right up and go out the door and u never know had to put a chair in

ud83eudd23 my kids enjoyed cold showers instead in our lovely bathroom (very cool shower doors btw

but when we walked into the breakfast area at 8am there were about 50 high school or college age kids taking

is no tub, not an issue for us but i could see that being a problem for people with kids

boasts of swimming pool and kids play area

very nice (even the cleaning staff and pool attendees) every thing was very clean and my three kids loved it

i just no think is fair the charge all amount when fire alarm turn on 8am and freak out kids

i say is nice places love it i just think is no fair charge all amount i have to leave bc the kids freaking

for two adults two kids got one queen bed then she upgraded us to handicap with couch very full breakfast

extremely friendly and helpful staff if you have kids there is plenty for them to do

liked that it had a sports center for both the big and little kids even though it was closed due to covid 19

there was stuff for my kids to do to keep them busy

so handy after being on the road for the kids to burn off energy

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game

our kids loved the pool too

very close to our kids home.

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could

we come on kids winter break every year they love the pool , we like the free

my kids did enjoy the french toast sticks

breakfest was good room was clean perfect for 2 adults 2 kids

the window didn t open and we had two little kids who finally fell asleep so we sucked it up

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

spa tub was smaller than anticipated.

was not charged extra for it as they are pet friendly

wifi password should be posted along with instructions how to navigate the tv menu

is a recently renovated and very nicely appointed one bedroom with sitting room and kitchen

unit was clean, the parking was spacious

this is a good alternative choice for when you want a kitchen and separate sitting area from bedroom

the kitchen was efficient and well equipped, the seating area and bedroom were very well cleaned and

little confusing to figure out parking and getting the room key from reception in a separate building

i especially like the underground parking