Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
spa! dirty, tired and kids everywhere!!
were looking forward to using the spa however, it was absolutely full with kids even after the time it was
there were less kids running around
great interior design and a lovely swimming pool for the kids
the outdoor areas and activities for kids are great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast have plentiful to eat, sunny side up is perfectly done, kids food available on the table, fresh fruits
prices of food and drink. room had no bath. kids camp bed really uncomfortable.
pool is brilliant for the kids, beds are comfortable and rooms lovely & clean
was a staff member in the breakfast area very miserable the way she was looking at my kids as she wanted to
would be great if they had more activities for kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no discount for no breakfast, a pathetic explanation re supporting the kids
this was a business stay, wifi was very important
had room service - ordered a bacon burger and a glass of white wine - over 26!!
rooms look recently renovated very clean staff very obliging early check in was no problem
the room was lovely, comfortable and we had a lovely restful sleep and decent breakfast.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lee want above for us all, even baked muffins for the kids breakfast
approx 10 pound in uber, room cleaned daily, disappointed no swimming pool as advertised, kids took their swimwear
like kids had done it
was not great in taste and prices were extortionate with no separate kids menu available we were left disappointed
very friendly nice and clean and the food was really good plus the kids loved it.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
throughout the evening we could hear big groups of kids up and down the surrounding street on very loud motorbikes
considering the likelihood of kids in this room
cracks in the bathroom under sink, one of the kids bed were missing mattress protector but honestly it was not
we had been moved to bigger room 322 as we were family of 4 ( 2 kids under 10)
hotel was amazing loved the stay and kids enjoyed it and loved the fact they stayed in a castle
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
good access with plenty of parking within a lovely setting
no bar or restaurant but lovely kitchen facilities if you were to self cater
however each room has a small kitchenette and there is a bigger kitchen and dining area on the ground floor,
easy free parking and close pubs/restaurants near by
easy parking and key code to access main door and room which made it super easy
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
accommodated three kids and very helpful
locks on the doors need to be more secure and my advice to parents it's not a place for young kids it's a
wifi didn t reach my room, tv quite small. no room service
location, ambience , style, food, free parking, breakfast. *****
the wifi signal in my room kept dropping out. wifi in bar area was ok though
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
previous spas - no where near as good as previous ones, basic gym and pool is very small with kids everywhere-
had to wait nearly an hour and a half for room service - sandwiches only
the service was disappointing and a let down, from the reception, bar staff, waitresses.
lack of hot food on room service after 09:00
parking was directly at the front of reception
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
receptionist was very nice, the kids play room is a great bonus, you can sit and enjoy a drink in the lobby
maybe a floor for families as some screaming kids work us up at 3am and 5am
after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy
are a family with 3 small kids who used the hotel to sleep in our way to north wales
we were next to a group of loud teenage kids, which was just one of those things!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was great, with lots of choices for kids
i did add the ages of both kids but it only booked two adults and we had to pay 80 in addition on arrival
our kids loved all the thomas themed stuff in the hotel, and we got a free upgrade to the thomas theme
kids entertainment was ok kids enjoyed it. breakfast was lovely beds very comfy
turning up and finding entertainment for the kids on a night time was great
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location was slightly noisey with kids walking past and the dual carriageway
a family upstairs i think kids were jumping off the beds at 12/1 am but everything else
great to have star city across the road to keep kids entertained and some good dining options there also
ideally would have preferred one room as we have small kids
no hot chocolate options for room for kids, again evening staff sorted this
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean comfortable room and the breakfast is exceptional good value (kids eat free)
the check in was quick and easy and we were very happy that an early check in could be accommodated for a
wifi was down so unable to access internet.
early check in
really rude member of staff, phone didn t work, no room service, heating wouldn t turn down, uncomfortable
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
us a new clean room along with a complimentary free drink each for myself, husband and both our kids which wasnt
sheets and quilt used on the sofa bed which were both too small for the bed with 2 kids in it, but not really
excellent food and service great with kids
we stayed in a family room, for me and my two kids, and the sofa bed was really big
kids loved it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was excellent and the kids ate for free
lifts weren t working well on the night we stayed so had to keep taking stairs with the kids
can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of
no tea or coffee in room more disable room to accommodate kids under 5
maybe a safety rail on the kids bunk bed
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
issue couldn't be resolved they made up a new family room in the middle of the night & offered kids complimentary
5 degrees so we ended up waking our kids and moving
we were particularly unlucky, as there was a dance competition on, and kids were running around in their pyjamas
room was really good with the separate area for the kids
loved the aesthetic of the hotel, loads to do for kids, friendly staff, amazing breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean rooms, view of the airport kept the kids happy
dine in hotel due to extortionate food prices that weren't family friendly or suitable for kids
to rooms as she could not give us keys ( didn't understand why) and we were on separate floors to kids even
families struggling with kids and luggage
of issues electricity was switching on and off door got locked with kids inside sleeping receptionist and manager
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
staff had treat us to a birthday surprise in the room that the kids loved
treats and an activity bag for the kids
and welcoming, the breakfast was good with a nice variety, and the swimming pool was great the kids really
staff and lovely hotel especial the kind chap at breakfast that made my kids pancakes
pool was clean and enjoyable: the kids loved it
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids activity packs were given by the concierge
visited with kids, who loved the pool. great hotel.
fantastic gesture and the kids all appreciated this in making our parents' stay extra special
the kids activity packs would have been nicer to be in the room for our arrival
, was staying with my little grandson who was delighted to see a pop up tent in the room, little kids mini
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
real noisy with kids parents awol probably at the bar
it so much that we decided to visit again as a new year treat (our first night away without the kids
the website which wasn't clear not allowing kids in the pool..
where should parents leave their kids when using the pool facilities
kids can stay at the hotel but cant use the pool- then the staff say its written all over the small
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a great place for business or with kids
my kids forgot their jacket and they ousted it before i even noticed it was missing
lovely staff, great rooms, lovely breakfast. kids had a great swim
i would suggest adding yoghurt to the breakfast menu as kids love this
location, love the fact it has a pool for the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was simply amazing, with an amazing choice of food for us and our kids
kids where very welcome and treated to a voucher tgat got them a free cookie which was a lovley
with the location-right next to the m42 the restaurants and bowling/cinema superb with having my kids with
hedge and chained up barriers and across entrance to resort world multi story not the best with kids in tow
was a nice break from my kids for the night ud83dude04 staff are always friendly and helpful even with my silly
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
is a family run hotel offering multiple services accommodation food and bar plenty of parking within close
wifi played up a little when the hotel was full, other than that, great place.
ample parking
they provide a full english breakfast, toast or eggs done in different ways as part of our stay and the beds
arrived late and nigel stayed and chatted to me in the bar over a drink
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
and it was quite comfy (the springs were a little proud, but not overly so to disturb sleep) free wifi - it's
didn't work, wifi didn't work, shower head wouldn't stay in the holder, shower door wouldn't shut, shower leaked
comfy bed. heating just right. quiet. late check out. good location.
great location friendly staff clean rooms good car parking ud83dudc4d
the room is small, but wifi is fast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, Avaialable Crib
the kids loved having access to the swimming pool!
pool a great extra, kids love it
room service for 2 charge - and nice simple and decent sized kids meals which my daughter loved
the tv needs to be upgraded so if kids come an they want to play video games i don't think it would work on the
however it would have been great to have longer than 30mins especially as we were travelling with kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this
very quirky! comfortable beds, clean rooms and great breakfast
good free parking in the hotel rear ground
after the event i attended at aston park returning to the hotel, the bar was overly busy
parking on site & ideal location for villa park attendance
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very friendly, good clean rooms, fantastic breakfast, kids loved the horses
the kids had a single bed each and loved seeing the horses
loved the location and kids loved the horses
are in converted stables, lots of parking available, good tea and coffee facilites, wifi, good breakfast and
parking is a bit tight when the b&b is full but there is still room to park
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not somewhere you d take the wife and kids
that the drinks for cheap, and it was lovely and quiet for the kids
parking was in the back garden of the hotel where there was lots of drunk people and kids playing football,
nice room with separate room within the room for kids
to help towards finding another place suitable for myself wife and kids to
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was with my kids and the staff force me to book another room and ipaid 138 that is not fair m really
the dining room and bar were open until late (although i didn t need to use it)
the bar could have a better range of drinks, there were no non-alcoholic options for example
the bar & restaurant staff were very tentitive and the breakfast choice and quality were great
no beers, ales, or ciders on tap even though the bar has taps visible
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no kids menu, shower floor could have done with a scrub as the grout was very discoloured.
trip i was travelling with my family and the fact that the staff took the time to engage with the kids and make
really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted
the room and the staff they were super kind and friendly the room was big enough for my family(my kids always
the ability to stream films in the room was great especially when travelling with kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
it was such a shame the gym/ leisure facilities weren t open or the restaurant.
great comfort, free access to nearby victoria swimming pool, and friendly staff.
receptionist and bar staff were very helpful
i loved that i could choose from 3 pillows and the room service!
the wifi was a little flaky, and the room, fine for one, would have been a bit tight for two
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
not good if you have baggage, kids or you're elderly
wasn t any chocolate spread so my kids were not happy
had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids
we were walking distance from the bull pen which had kids of shopping and food
have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if fridge could be added to room for kids milk and food.
member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities
comfy bed, good breakfast, free wifi and parking
car parking good and nice beer garden
great bar with friendly locals
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella
sofa bed in family room was a little uncomfortable for larger kids
kids running around late at night
the kids were exhausted and we did the check in earlier
and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles
my kids enjoyed the breakfast
were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams
the kids loved the waffles
i really enjoyed the stay and my kids loved it, we would definitely come again
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast
it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her
gym could be a little larger but just nit picking
proximity to the centre bar area
i had a gym on my floor which was well equipped
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
balcony doors did not lock and railings on the balcony were low so dangerous with kids.
the ony channels i could watch was 1 or kids programs all the others were jumping
no wifi in the rooms
no remote for tv, had to ask, menu for room service, but no phone to
wifi not available in rooms. only public areas. but i had my 4g so, no problems with that.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it
didn't sleep until the last residents were back )just like home with the kids
enjoyed a deep, hot bath (luxury when you have kids
we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues
there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on
was able to check in early, staff were great from the guy on reception where we got an early check in and then
also beware in house bar prices
was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it
the wifi was fine
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a late check out until 1pm was really helpful
sure it was just frustration with the kitchen errors or something
com states room service but there isn't we ordered deliveroo but we wanted the food from the restaurant there
the wifi was good, room was spacious and the pub/restaurant food was nice
room service price was expensive as well as the hotel parking but there was complimentary drinks so
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling
great place and desk guy was sound and bar beside great crack in station bar very friemdly
clean: rooms and all floors they have lift to the upper floors reception: excellent very fast wifi
mostly everything, couldn't fault the hotel.except for the bar closing early.
close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying
as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely
overall stay is good. however no tv channel for kids.
very engaging and were very good with the kids
service, didn t expect a 24 bar and restaurant
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are
multiple time of complaining about the no wifi
room was lovely, nice and roomy with a great kitchen area
no food / breakfast options but they do provide bottled water in the rooms.
the breakfast is good & i enjoyed the use of the gym
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
of this yet waited for me to come down in the morning and then said yes we re aware we had kids throwing stones
right in the middle of the wedding guests, doors were banging, people swearing and shouting, kids screaming this
95 for the kids and one is 7 and only had toast
noise from guests, kids running about, much slamming of doors, not needed when you have an early morning flight
no lifts. very difficult with young kids and loads of luggage.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had suite kids had put up beds in the living area at first walk though it looked really amazing
lobby is so small for a big hotel that checking in and checking out with kids is not hassle
everything was fantastic... kids loved it and breakfast was exceptional- 5 star service
we had kids with us
the worse night with the kids i ve
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable (kids eat free too,
i hope they will introduced a new family rooms for small kids
sofa beds for the kids were really uncomfortable
extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well
my kids and i really enjoyed that bit
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
of 4 including 2 teenagers, the apartment included 2 single sofa beds which was perfect for the kids
great for a family with two young kids. priced like a travelodge but with so much more.
-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)
the apartment was spacious, clean, and well-equipped, making it perfect for travelling with kids
were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big
i didn't like kids making noise in middle of night
don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and
definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for
booked this room for our 10 years anniversary to be away from kids for a night















































