Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
hotel was amazing loved the stay and kids enjoyed it and loved the fact they stayed in a castle
cracks in the bathroom under sink, one of the kids bed were missing mattress protector but honestly it was not
was too late on weekend, wedding that was held was hell, as kids running around hotel banging on doors, screaming
considering the likelihood of kids in this room
breakfast was very nice, it was like kids portions, although to be fair, the hotel has just come out of lockdown
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we dined in the restaurant and took advantage of the kids eat free offer and we were not disappointed, the food
lovely staff, great rooms, lovely breakfast. kids had a great swim
even at a busy time the standards never dropped very kind ,polite, helpful loving towards my 2 kids i was very
helpful staff, great swimming pool and gym, kids eat free dinner meal deal , excellent free shuttle bus to
i would suggest adding yoghurt to the breakfast menu as kids love this
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was with my kids and the staff force me to book another room and ipaid 138 that is not fair m really
no beers, ales, or ciders on tap even though the bar has taps visible
reception and bar area was nice and relaxed
young bar and restaurant server was very attentive and looked after us
the rooms are comfortable, the staff welcoming and friendly and the parking/wifi are spot on
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi couldn't cope with more than one user
wifi and no reasonable walking routes from the hotel to town
parking is scarce, but cars can be left on the public road so not a major problem
didn't even get a wifi code, no food on offer, the mattress was well past its sell by date
great location friendly staff clean rooms good car parking ud83dudc4d
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the other issue is that the wifi is a bit slow so it took time to download stuff and it was a bit hard for zoom
close to nec parking easy to find good breakfast
we saved a lot of money on parking because the tri-star is right next to the bus-stop which takes 2 stops to
the little bar was a great place to relax after a long day and the freshly cooked breakfast was yummy
arrived late and nigel stayed and chatted to me in the bar over a drink
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wish for the tvs in the rooms to be smart tvs so that i and any other costumer who has kids or just anyone in
breakfast good deal kids eat free
room was fine can t fault it tv great size which entertained the kids for the night , bathroom was great toilet
kids beds below expectations
t get on our flight and they very kindly let us check back into the room on our return so the kids could sleep
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bit noisy with traffic and car doors which disturbed the kids
the restaurant was fab, we had a great meal and some drinks and had fun playing with the kids on the football
no tea or coffee in room more disable room to accommodate kids under 5
was very tight when trying to shower kids but apart from that it suited us as we were only staying the 1
lifts weren t working well on the night we stayed so had to keep taking stairs with the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very clean comfortable room and the breakfast is exceptional good value (kids eat free)
bar service was okay, the staff were not the friendliest, maybe just shy but overall i have very
the check in was quick and easy and we were very happy that an early check in could be accommodated for a
very good room service every morning, cleaning the rooms and changing the towels.
unfortunately the wifi wasn t working while i was there
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to rooms as she could not give us keys ( didn't understand why) and we were on separate floors to kids even
dine in hotel due to extortionate food prices that weren't family friendly or suitable for kids
of issues electricity was switching on and off door got locked with kids inside sleeping receptionist and manager
can see the runway and jet 2 planes so kids loved it and made them more excited for their holiday comfy beds
families struggling with kids and luggage
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
are a family with 3 small kids who used the hotel to sleep in our way to north wales
after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy
booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep
staff were really friendly & good with kids.
maybe a floor for families as some screaming kids work us up at 3am and 5am
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
fun property, my kids loved it and so did i
we were particularly unlucky, as there was a dance competition on, and kids were running around in their pyjamas
room was really good with the separate area for the kids
loved the aesthetic of the hotel, loads to do for kids, friendly staff, amazing breakfast
issue couldn't be resolved they made up a new family room in the middle of the night & offered kids complimentary
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
, was staying with my little grandson who was delighted to see a pop up tent in the room, little kids mini
visited with kids, who loved the pool. great hotel.
1 lift working, it was busy, kids couldn't go into the pool without an adult in the pool with them, even tho
the kids activity packs would have been nicer to be in the room for our arrival
no kids menu on room service, made dinner very expensive
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the website which wasn't clear not allowing kids in the pool..
kids can stay at the hotel but cant use the pool- then the staff say its written all over the small
a great selection of restaurants and lots to do for the kids, all under one roof
real noisy with kids parents awol probably at the bar
where should parents leave their kids when using the pool facilities
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, Avaialable Crib
i traveled with my partner and kids and we were made to feel very
comfy beds and clean room. friendly bar area. kids enjoyed the pool.
room and facilities were great and excellent value for money. kids loved the pool.
however it would have been great to have longer than 30mins especially as we were travelling with kids
the kids loved having access to the swimming pool!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was a nice break from my kids for the night ud83dude04 staff are always friendly and helpful even with my silly
with the location-right next to the m42 the restaurants and bowling/cinema superb with having my kids with
looked down on, my kids had just been diving and wasn't looking very 'posh'
great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no
hedge and chained up barriers and across entrance to resort world multi story not the best with kids in tow
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking was in the back garden of the hotel where there was lots of drunk people and kids playing football,
nice room with separate room within the room for kids
not somewhere you d take the wife and kids
towels noise kids were playing football right under our bedroom window where my car was parked shouting from
the room were 2 rooms for kids and master
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no discount for no breakfast, a pathetic explanation re supporting the kids
this was a business stay, wifi was very important
rooms look recently renovated very clean staff very obliging early check in was no problem
had room service - ordered a bacon burger and a glass of white wine - over 26!!
wifi was good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location was slightly noisey with kids walking past and the dual carriageway
a family upstairs i think kids were jumping off the beds at 12/1 am but everything else
no hot chocolate options for room for kids, again evening staff sorted this
ideally would have preferred one room as we have small kids
great to have star city across the road to keep kids entertained and some good dining options there also
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids had a single bed each and loved seeing the horses
very friendly, good clean rooms, fantastic breakfast, kids loved the horses
loved the location and kids loved the horses
it had parking for several cars
parked in resort world shopping centre multi-storey & ate on way back as parking only 2 for 12 hours when
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
if fridge could be added to room for kids milk and food.
amazing hospitality and host. also pet friendly. very clean and tidy room and well organized.
free wifi
friendly staff, free wifi, free onsite parking, very good value for money, very clean
very friendly helpful staff, good location . wifi good
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room was large and beds very super comfy, even the beds for my kids that they brought into the room
the stairs and lack of choice for kids on menu
having kids (2/6 yo) with us and not opening until 7pm wasn't ideal, but having paid for the half-board
surprised no one has raised this previously as suites are usually booked for those with kids
king suit was massive and the kids loved the space, also the room and hotel were very well presented and
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
helpful staff, friendly face upon arrival, breakfast staff were amazing with my kids, they were friendly and
would ve been nice to have a smart tv (netflix or disney available) for kids.
the ability to stream films in the room was great especially when travelling with kids
really when i chose aloft as our destination for the short holiday, my kids were skeptical because they wanted
the room and the staff they were super kind and friendly the room was big enough for my family(my kids always
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
location is perfect and quiet but in walking distance from the city extras complimentary swim and gym
pool, breakfast
comfortable bed great tv wifi is strong cleanliness
the wifi was a little flaky, and the room, fine for one, would have been a bit tight for two
i waited a long time for a pre-ordered room service meal
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
possibly want in a hotel room, bath robes, slippers , clarins products, biscuits etc etc etc breakfast was
the breakfast was fantastic portions were big plentiful and cooked well
too ad the bar was closed but all minor
great location for anyone visiting villa park as it's 5 mins' walk away and has parking
no food in the bar but they ordered food for us ud83dudc4d
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
rude in their approach to when we brought food back to hotel as food menu didn t cater for kids
wasn t any chocolate spread so my kids were not happy
had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids
is good, stayed at other clayton hotels and my kids loved it
have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids love to stay here
we loved the fact that there was a shallow swimming pool for kids and they gave us noodles for the children
the kids pool was closed on our second day for maintenance which wasn't expected but obviously couldn't
the swimming pool wasn t to my taste and was busy but was great for the kids
good offer for breakfast with kids eating free
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely
someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying
very engaging and were very good with the kids
overall stay is good. however no tv channel for kids.
pet friendly
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the ony channels i could watch was 1 or kids programs all the others were jumping
balcony doors did not lock and railings on the balcony were low so dangerous with kids.
room service! said 24hr sandwiches but 'when we asked we're told 'none available'.
no wifi in room, even in lobby wifi was slow, sometimes unavailable
i didnt like that there's no hotel wifi in rooms
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
was tiny , single bed was smaller than my kids single bed , no air con or even a fan it was absolutely boiling
it had all the amenities i was looking for such as a wifi, a bathroom (which i didn't have in my previous hotel
would have liked a night cap in the bar when we got back but it had closed at 8pm.
very comfortable bed with good tv and free wifi also a nice selection of drinks
free wifi 1 minute walking from train station
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
in the room all locked so no fresh air, in the room no toilet brush, no electric kettle, no kids chanel s on
large tv, wifi
comfy beds, provided ice and fresh milk on request via room service
staff very lovely and pet friendly. amazing location.
excellent wifi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
sofa bed in family room was a little uncomfortable for larger kids
kids enjoyed the breakfast menu
kids running around late at night
pictures in the website and the room size werent matching, it was bit small but the kids enjoyed the
area was nice and everything was near by. the breakfast was nice and kids enjoyed it.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was my partner's birthday and after such a year working in the nhs, my kids and i wanted to treat her
however, for a three day stay we did feel (family of four with young adult/teenage kids) that the breakfast
the gym facility was great and not busy. the room was clean and spacious for two persons.
being very picky they closed the bar too early,
on level six and it was perfect … loved the little touches that you’d expect at the price and breakfast was
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the takeaways on high st, i only travel up to see my kids
kids and teenagers in the carpark drinking being noisy you need to keep an eye on that
good to find family rooms with separate beds for kids
only complaint was wifi not great
no frills but it was fantastic value for money with excellent staff, comfortable bed and easy parking
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lobby is so small for a big hotel that checking in and checking out with kids is not hassle
with 2 very tiring kids i really don t know what to do the hot water finally resume around 10 pm but
the worse night with the kids i ve
had suite kids had put up beds in the living area at first walk though it looked really amazing
everything was fantastic... kids loved it and breakfast was exceptional- 5 star service
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it
we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues
didn't sleep until the last residents were back )just like home with the kids
there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am
enjoyed a deep, hot bath (luxury when you have kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too small for 1 adult and 2 kids . shower extremely small .
families allowing their kids to run up and down corridors screaming and laughing at late hours and continental
was checked in early and was perfect for me and the kids
for the money paid, room was not what i paid for (double room - was smaller, bunk bed room) kids running around
breakfast was really good and my partner's sister's kids loved the fussball table
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool tables and playstation for kids to play with. great breakfast with choice of hot food
requested a room for 1 adults and 2 kids room was tiny with just the 1 double bed, bathroom wasn't very clean
everything ok but need to provide small bed for kids under 3 year
excellent breakfast
there's a bar in reception but we didn't use it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
don t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and
i didn t call down to reception as i didn t want to wake or alarm the kids
booked this room for our 10 years anniversary to be away from kids for a night
definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for
i didn't like kids making noise in middle of night
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
understand it was xmas season, but still had plan to use the pool straight away with the kids
and welcoming, the breakfast was good with a nice variety, and the swimming pool was great the kids really
pool was clean and enjoyable: the kids loved it
staff had treat us to a birthday surprise in the room that the kids loved
treats and an activity bag for the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like
this hotel was clean and value for money me and my kids enjoyed staying here.
my kids enjoyed the breakfast
couch bed was not comfortable. ok for kids but not for teenagers.
brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
for a peaceful night away from kids hoping for a good night out and a bit of a lie in on saturday morning,
the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call
we had a few drinks in the bar on the evening and the lady serving us was
the young ladies at reception desk and bar were very friendly polite
nice little gym
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice colouring packs for the kids nice big breakfast with lots of variety clean location great
it would be great to have an option with two single beds for kids in a family room!
staff were so kind and undestanding of kids needs which made our trip more enjoyable
my kids couldn't stop talking about her how caring she was to everyone in that canteen, running
complimentary drinks, coloring books for the kids and home comforts really helped make this stay extra special
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
hotels location was lovely and the bar was great too
were friendly and quick to resolve the few issues we had on arrival (ac unit not operational and wifi code not
the wifi didn t work.
the wifi was good, room was spacious and the pub/restaurant food was nice
despite being upgraded was above the kitchen directly next to the extraction unit
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids would have liked a bath in the bathroom but we were only there a night at a time so it was no
95 @ head, kids eat free
i hope they will introduced a new family rooms for small kids
my kids and i really enjoyed that bit
sofa beds for the kids were really uncomfortable
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
my kids were thrilled with the ice lollies on arrival and having the car park booked in advance made
although we would probably have a 2 bedroom next time so the kids had a more comfortable bed as they slept on
were great, we reserved a parking space and we had a 1 bedroom apartment for the 4 of us and the kids slept on
the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back
staff were so helpful with accommodating kids, making us feel welcome and going out of way to hold doors, arrange
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
go up anf down the stairs even for the checkout there was nobody to help with the bags me and my kids who are
it would be a plus if this was complimentary especially for the price paid, there is no hotel breakfast and
there's no breakfast however there are cafes close
have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast
in the living space, there was a tv sofa and a kitchenette
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
swimming pool only for kids 12+
this is not kids friendly or even adult friendly for those who can t swim
kids has no pool access hopefully you will get one in the future
the spa is a nice, relaxing area (except when there are kids in)
kids not being allowed into pool
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids
milk, darren was so kind and told me to help myself to a hot drink too and packed muffins for the kids
the hotel seemed quiet, no noisy neighbours, screaming kids etc
kids- how about a children s play area - this could be great for bored kiddies
perks such as fresh fruit and some chocolates and candy floss really went down well with the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
delicious breakfast and friendly staff. the kids play area was fabulous too.
good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot
kids friendly and pet friendly.
we had kids so they were very tired and we arrived around 7pm
young kids, the kid section by the reception area was entertaining for them
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
one lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were
for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice
great location kids loved it the breakfast was lovely
staff were very helpful and kids loved the choices at breakfast.
very friendly staff especially claudia, good with the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if
that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from
the gym was way to small with limited equipment
the gym is basic and small but has all that you need and is open 24/7 and has air conditioning
the staff was very friendly and the breakfast is good value for money.