but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up

great pool for kids

easy to navigate, clean, friendly staff. kids loved the pool.

easy to navigate, clean, friendly staff. kids loved the pool.

the team went above and beyond! bar and restaurant were nice and convenient.

we asked for conjoining rooms said they would ended up our kids were down the hall were lied too

kids running yelling and jumping on the floor above my head all night even after i called and

complimentary laundry

appreciated the ability to bring a pet.

pet room carpet wreaked from urine smell. should not have carpet in a pet room.

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

the make your own pancakes was a great idea especially for kids, and they had a wide variety of other foods,

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

the kids loved it

their pool wasn't in working order and we have three kids looking to swim

poor cable lineup, barely any sports, movie or kids channels

kids liked it and i was pretty impressed

the room was clean the beds was great. the kids love the food.

we have kids and grandkids in elgin and this is the perfect location for us to stay

kids liked it and i was pretty impressed

thankfully no kids running up and down the halls

location, price, pet friendly

pretty good breakfast - standard fare. room comfortable and price reasonable.

breakfast can include more items.

small parking lot

pool was great for the kids with a great breakfast selection

slamming doors and allowing young kids to run around like a playground while the parents did nothing

in the pool there were screaming kids taking swim lessons. it was weird.

the pool was cold! the website advertises it as a heated pool. i suppose if

nice room, clean good location. pet friendly.

it was a great room but the pool was amazing, kids had a great time

was very polite and kind everyone greeted me i remember one of my kids even asked me do they know you

was excellent and my kids really enjoyed the swimming pool

after the kids went to bed the drunk parents took the

com had sent us it was late and i had kids that was in sleepy and ready to go to

the pool was small and ice cold. my kids were freezing.

it was the one night away from kids that we could sleep in

it took a while to connect to the wifi but other than that, love the property.

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

there was no free breakfast no room service

went to the hotel just to take the kids to the pool

kids had a blast had a great time very comfortable the breakfast was awesome will be staying there

the pool area tables too close to the water and kids kept getting our stuff wet

only one kids channel too

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in

the pool had kids spitting and coughing couldn t get in cause covid-19

nice and small, liked all of the breakfast options for picky kids :)

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were

the breakfast

this hotel for the pool for the kids

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just

when we arrived we found out we had a king bed for 2 adults and 3 kids

my kids can t even use their ipads

my kids liked swimming there

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

the kids were able to swim most of the time

that is a huge plus to be able to sit in the hot tub after kids go to bed

little happy hour, nice pool for the kids

my kids and us adults loved the pool,hot tub and breakfast.

liked the breakfast, my kids loved the pool and hot tub

breakfast items we're not as appealing to kids

room was roomy for myswlf and 4 kids. beds were comfortable and staff was very nice

to the pool rules under14 to be supervised by an adult, have my kids here 15 and 16 in the morning front desk

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

even though the executive club was closed they gave my 2 kids free breakfast

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

( the kids

each room had a bathroom and full kitchen, great for travel with kids

they need to have breakfast items that are gear toward kids not for older people

i had to pick something it would be to have a smaller basketball hoop for kids on the outside court

adult and 3 kids

i also didn t like kids

had to go get clean ones before the kids could go to bed

pool was cold and the kids wouldn't swim

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

good free breakfast and the pool seems a hit with kids

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

my kids enjoyed the pool and having kitchen in the room

he enjoyed the pool with other kids

was perfect with the kids

pool area was clean and had clean towels

the pool and the hot breakfast were both great

i also loved the pool area my kids had a lot of fun and we'll definitely be back

the pool was a bit small. with about six kids in it it started to feel crowded.

my kids love the pool the rooms made it feel like we was at home love it

we didn't need extra room because 2 adults and 3 kids

were a couple hillbilly dads doing cannonballs with the kids for two hours

breakfast wasn't free and cost $15 person, even kids.

pool was a disappointment for my kids who were looking forward to swimming on vacation

had like 4 younger kids playing hide and seek till 11:30

loud kids running down the hallway after 9pm

that is really dangerous when you have kids and could risk them putting it in their mouth

the kids like the buffet style better

the pool too small, she appear bigger on the pictures. no water games flr kids

loud kids running the halls

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

pool size for this size of a hotel is a joke

stayed march 26th and the bartender was awesome with my kids and his recommendations for food etc

pool was warm and my kids kept wanting to go

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely

my kids love the pool the most

our 2 kids loved the fact that we were treated special with a bottle of water

the halls smelled like weed, and you could hear kids running up and down the halls.

in pool was little cool for the kids

the pool area needs work too, my kids were swimming and i

there was plenty of parking in a well-lit parking lot

breakfast available for purchase and nice bar for evening night cap

during my stay a room full of kids down the hall were going in and out slamming doors and yelling down the

very frustrated since we have little kids who wanted to swim

kitchen and bathroom nit touched

kitchen has all equipment

parking- it was a busy time and parking was really scarce

the pool was warm and my kids loved it very much

desk staff was super helpful and friendly to me and my kids

breakfast was great. staff was great! kids enjoyed the pool.

the pool was really nice for kids

swimming pool was clean and great for kids

close to kids attractionsrestaurants and shopping

it's fine for the family, but the kids even noticed it didn't match the picture

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really

the scrambled eggs were for kids

noisy kids

especially since i recently took my kids to disney, paid well over $3000

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

had to make a reservation to be able to use the pool

a hour later she put us in an upgraded room with a kitchenette

breakfast, a jimmy dean breakfast sandwich and a granola bar is better than nothing

everything was fresh and restocked and the ladies took exceptional attention to my kids needs

was excellent, pool was fun for the kids, beds comfortable, staff was very

clean. my kids loved the breakfast.

kids unsupervised at pool acting out.

my kids (9yo and 5yo) didn t even want to leave the hotel because of it

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

it was a great stay kids loved the pool and the breakfast was great also :)

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub