kids and i were there just one night, following a trip to winterfest at kings dominion

i always travel with cleaning supplies, so i scrubbed down the bathroom and prepared for my kids and i to have

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

plenty of parking

friendly staff. delicious breakfast. clean rooms. pet friendly

it said it was breakfast included but they didn t have breakfast

good wifi

walls and windows are thin. group was grilling and playing music in parking lot very loud.

was to be non smoking smelled bad

asked for a non smoking room and the second i walked in it reaked of smoke

the kids love it and we're always happy

too many kids runnin in lobby

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

did lots of laundry and was easy with facilities and front desk provided detergent

bar was nice and the sitting environment was very comfortable

hardly enough room for 2 kids to share despite the sitting area being quite large

everything was great, pool( hot tub ) was looking horrible ....

breakfast was offered too at a cost

where's the free breakfast?

the bar food was good, the lounge was clean

1 were we left the kids drink cups on the night stand that night while we were sleeping and woke up with 6-10

easy to get to. breakfast good. pool and hot tub clean nice, kids loved it

so with that in mind i did not take a dip with the kids and a few friends and family who was there to partake

kids on 4ther floor smoking weed and running hi in the hotel

room was clean but the surfaces were very dusty, like my kids write

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

the on site restaurant was so convenient with the kids

booked it so i could take my kids to the pool

t work and it took until 10:30pm for a response and an offer to change rooms but we have young kids so it was

the kids really enjoy the pool

we used it as a stopover in the middle of a long journey with kids

we had a family of 7 with little kids and the cereal was empty very

) husband and kids already unloaded etc or else would have asked to change rooms we re were told the pool

kids didn t like the eggs but they never had hotel breakfast eggs before

i felt bad for my neighbors because my kids kept forgetting and it would slam

and the fire alarm going off all of a sudden at almost 11 pm for no reason scaring the hell of my kids

poor customer service, 2 kids under 2 - said there would be a crib but there wasn t any, room keys didn t

beautiful rooms, friendly staff, very clean, very private pool

the staff, the room, the pool and fitness room.

everything especially the pool

pool was great, kids loved that they had pool noodles to use.

but the water was freezing it indicated 84 but i guess because it was only 20 degrees outside the kids were

were several kids running in the hallways while making loud noises at various times during the night and early

other guests on the floor had kids and they were noisy

large clean room,kids loved pool very clean pool and mom and dad loved clean hot tub!

was a bunch of kids running around unsupervised because they was in town doing a field hockey tournament

that my kids came out of the room immediately saying shower is very bad and broken walls in the restroom

overbooked so we paid $173 for double bed rooms for our kids to sleep and ended up needing a roll away cot

free wifi with no hassle connect

we loved our time and got to have fun at the indoor pool

indoor pools/jacuzzi and free breakfast being as though i travel with 3 kids in tow

the cleanliness of the rooms and the fact that it was not pet friendly (allergic to pets)

they also have a small pool (although it is not heated)

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

pool closed

later, kids repeatedly banged on our door and ran away, which we reported

been alittle cleaner , my kids didn't like the food that was available for breakfast also no refrigerator in

very family friendly staff was very great and helpful very interactive with my young kids and made us feel at

had some seriously disappointed kids & had to make other plans to do

the kids loved the pool

but the stay wasn t kids was running in the hallways knocking on people door and running i reported it and

kids running around through out the hotel to loud on the outside yard people fighting and sitting

was some sort of kids swimming event in the hotel and each time we tried to go swimming the pool was filled with

kids running around in the hallway screaming until 10pm

after being in class all day on saturday, come back to the hotel to enjoy the pool, but no kids running all

some young kids were enjoying banging on our door and running off

the pool was out of order during a weekend in late july

i appreciated that the hotel has a laundry room.

loved the pool i really liked the weekend breakfast along with the stafff

like the fact that there were no plates available when i went down to breakfast and most of the hot food was

the room was clean and comfortable plenty of room if families are traveling with kids

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

pool clean room

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

the parking was plentiful and the property was very clean

my kids love the chocolate waffles and yogurt

very frustrating and awkward given i had my teenager kids with me

i was able to go to the pool with my kids; staff was very sweet!

my kids loved the games you could check out to play

but some people were a little loud when i was trying to get my kids to bed

the pool was great for our kids and the free breakfast and dinner were both very good quality

our last night some kids were running up and down the hall but that was on their parents not the staff who were

and 24x7 coffee bar- kids loved the pool and the soda machine

the hot tube closes at 10 and there's not cut of time for the kids in the hot or pool area so the adults can at

amber helped us at the front desk and was so pleasant and helpful and extra sweet to my kids

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

my grandsons enjoyed the outdoor basketball goal and outside pool table, and of course the heated indoor pool

hotel is conveniently located, the staff is wonderful, the complimentary breakfast is tasty

was blown away by the breakfast options, the room layout, the friendliness of the staff, the cleanliness of the

breakfast was decent, was sad to see no bacon and pancakes

loud soccer kids

beautiful hotel with many restaurants nearby. no pet fee was great.

friendly and accommodating staff, free and convenient parking, very scenic area with shopping and several

wifi did not always work in the evening

parking garage was gloomy

is really small and the front desk girl never brought the sheets and blankets and pillows for my kids and i

kids loved the pool

i was traveling with two kids and could not afford to go anywhere else

kids running down hallway knocking on doors

loud kids in the suite beside us.

look a kids made the beds

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

no-kids hours at the pool would have been appreciated

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

parking was close to the front door on the weekdays i was there

couple staying above me were a bit loud w kids but i'd imagine that's normal

the pool was dirty!!! my kids really want to use the pool but we could not!

this hotel it's the only one i will stay at with my kids its pricey but worth not having the anxiety of worrying

very friendly staff, great breakfast and good location

great gym,, nice rooms...nice mattress.....

pullout sofa literally touched the king bed so kids might as well sleep in same bed as you

soccer turnement in town too many kids running around

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting

needs to be a little more kids friendly with the food could have waffles and pancakes as well

however, we were woken up at six in the morning would appear to be young kids young girls running up and down

my kids has a rough night sleep on the pull out bed, can t image if an adult has to sleep on it

very young soccer kids playing and running around in hallway (no adults present/about 15 kids)

to family we were visiting ample easy parking very clean and comfortable room with a couch, desk and

located near richmond university. plenty of parking. nice staff

went to bar to get away from noise but

people was smoking pot on the floor and kids running around on the floor most of the night

way the room door slammed when kids went running out of their rooms and down the hallway early in the

on the sheet, stipple had spots missing from the ceiling, we found a dead roach, and there were kids running

with two toddlers, 5 and 2, my husband and i had to make the room safe and clean and put the kids to bed

lots of noise and kids playing on the elevators

sometime kids running around

all night at almost room temperature so had to throw out all the food i had had in there for my kids breakfast

then in the morning, their kids are waiting for the schoolbus outside

kids blasting loud music in the rooms

kids were running up and down hallways and kind of upset us but hey they re kids

clean, new, nice amenities for kids, etc

room was spacious and loved having a separate bedroom to be abel to put the kids to sleep

the pool was smaller than we expected and it was pretty crowded

the kitchen was beautifully modern, streamlined with a full-size fridge w/icemaker, microwave,

the gym was the best i've ever seen in a hotel

we just left because i was tired and so were my kids

were put next to a family with 2 crying kids

i loved the terrace with fireplace just wished it worked

the indoor pool was ice cold

she assisted with a much needed early check in and provided great customer service

good stay for the money with kids

staff rude no pool bathroom nasty mold they painted at 10 oclock at night with funes im room kids upnand down

unable to take a bath for kids

guy who checked me in was rude and switched me from two queens to a king for no reason (i had two kids with me

they said there were no other rooms available, so i had to worry about my kids safety throughout the night

love that they are so pet friendly

the bar was so so

room service kindly brought us a small carafe of milk

had a pet - we appreciated that it was pet friendly - but there is absolutely no green space in the

bar wasn t open but it was a monday night

room still not ready when we got keys and went up- kids beds no sheets or blankets

staff was extremely kind and helpful. kids loved the rooftop pool.

have kids so extras are a must

the kids even had their own bathroom

the kids loved the bunk beds and the graduate fox stuffed animals the front desk gave them

your planning to come with kids this is not the place

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

love the wardrobes, fireplace, just the beauty of the furnishings etc

inn is a lovely boutique hotel - welcoming staff, great location, lovely courtyard and bar to wind down in

the wifi signal is very weak- nonexistant on the upper floors

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the

everything was nice, however towards the evening there was a family who was extremely loud with kids (there

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

i wish there was a pool to keep kids occupied

were on the floor with a team of young kids

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

i received a welcome drink coupon which was a nice touch--full bar in lobby--and the lobby is very well=appointed

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

bar was to open at 3:00

the bartender at the bar was extremely nice and attentive