Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very poor breakfast. few poor option for kids, no fruits, not too many option, close
rooms are located next to the bridal/honeymoon suite so we were woken at 8am by kids shouting and slamming doors
family in the room above had 3 small kids, sounded like a heard of elephants
adults & kids shouting & running through the corridor slamming doors etc avoid when there are weddings on
friendly staff, clean premises, great food, wife and kids happy (which makes me happy!)
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi security constraints too paranoid
fab bar and quality breakfast
garden lodge room was excellent - lounge and kitchen were a very nice surprise
were lucky to have a room upgrade which was great as we had our pet dog with us and the room allocated to us
plenty of parking lot that do not have to worry about
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
no cooked breakfast. the low down windows and camp bed for kids...
very clean and well located. facilities are also great with ample parking.
fully booked when we arrived if we could wait awhile they would find us a table either in the bar or restaurant
the restaurant and bar are relaxed warm environments with great food and service at good prices
loads of parking, i didn't use the restaurant in the evening and left early the next morning
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no wifi for 4 days.
pet friendly it was, was a bit worried as was there for my sisters wedding but had an amazing day
breakfast excellent- tasty well- cooked and good service from kind staff
all in the shower , loose toilet seats and if you stay in room 19 although they say you get free wifi , you
perhaps for future bookings there will be a box where you can say if your staying with your pet
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
com did not offer me a family room when i booked only two rooms for my wife and kids
it was 2 adults and 2 young kids
s your own fault you should ve thought of a taxi before you went fair enough but helping two kids you do
excellent bar and restaurant serving great food
wifi connection was good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room above a pub and there was people coming back to their rooms till 0400 then people with noisy kids up at 0
on the duvet cover, toothpaste in the sink, kids stickers on pictures and generally dust everywhere
sure why breakfast can't be served in the hotel however the location is not at all far, just across the
were surprised that the breakfast was not in the hotel but situated across the road
sadly this order was not received by the kitchen staff so 1
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the newly refurbished bar downstairs was a great place to have a drink after a long journey
wasn t much parking so had to park out on the road
a knife at the breakfast table upstairs
breakfast was pastry and coffee ok for us but probably a little sparse for some clients
good parking, friendly staff, spotlessly clean and loved our stay
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids running about day and night, playing in the corridors
but always get good friendly service its a great location to the town and train station and car parking
and staff very helpful and friendly,good parking and central location, would definitely stay here again
internet!!!! unable to log onto guest wifi for 2 nights staying which i wasn't too happy about.
the hotel was conveniently located with parking and restaurants close by.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
5 charge for room service for each purchase was far too steep
internet connection not great but free wifi so all good.
the hotel stay was very pleasant, it was valued for the money we paid and got breakfast in with it
free wifi
i was unhappy with my original room as the wifi was poor and i needed to work from laptop
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
noise of kids on lobby
wouldnt go as a couple as i didn't think it was a 4 star hotel more like a 3 and too noisy with kids running
stained food was poor quality spa felt like a kids leisure centre asked for an ice bucket as there was no fridge
the grounds were nice and the pool for the kids was great.
no kids activities
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the kids bed was not very comfortable and the tv didn t work for a day.
ample parking and very pleasant location
to dislike but the bar area could be more spacious
would of rated this property higher but we couldn t get wifi in our room
fantastic room, bar, restaurant, marquee, breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
will be back kids loved the pool
upstairs breakfast was included but you can t tell it was a breakfast, more like snacks for kids (all was
family friendly kids love staying here
children's menu in the bar , i split an adults meal between the kids which seemed to work
the saturday morning kids swimming club made use of pool very awkward outside of building needs attention and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
reception staff need more training as was a kids party next day and no organisation skills and kids and parents
disappointing there are no kids options for breakfast every person no matter the age is
3rd room is rreally for kids only as it's very small height wise
kids day loved the pool
bathroom, flat pillows, screaming kids in lounge area at 11pm from a wedding in private room , certainly not a
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few
00 i was awoken by the extraction system of the kitchen which sounded like a street cleaning truck
wifi worked fine in my room
kitchen and front of house so accommodating
we liked everything about this hotel , staff, room , bar all was top rate .
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had a family room with 2 lovely single beds for the kids, our bed was a pull out double which wasn't as comfortable
the breakfast was huge and we were only charged half price for the kids
95 breakfast for kids while elsewhere is for free
very noisy due to live entertainment on the street, then noisy drunken kids
though the adults bed were very comfortable but kids futon beds were very hard to sleep on and very uncomfortable
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we were expecting to have a nice relaxing dip in the pool with some peace and quiet but the kids diving and
food was fantastic family room really spacious kids loved the pool and the grounds to play
to stay in a hotel with spa (as advertised), i would expect seamless experience when you go with kids and family
air conditioning units in our room and our grown up kids room both made 'noises', so they had to be turned off
our 6 kids enjoyed de pool
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
traveling with kids can make a check in experience chaotic - this staff more than overcompensated for that and
very relaxing with 3tired kids all they wanted was to lying down and rest
i stayed with my 2 kids and i had a sofa bed set up for my daughter which was very
kids thoroughly enjoyed the
was an initial problem where the sofa bed wasn't made up for my kids, but the staff there were very helpful and
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
tv didn t have a lot of channels (for my kids)
the hotel and location in general and the kids loved the pool.
nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the
kids eat free for breakfast was also welcomed
kids loved the swimming pool
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
everything feels very new, i understand it was all updated in 2025 the bar is friendly and very popular with
my welcome from both the landlord and his bar manager could not have been better - and that great service
wonderfully clean,friendly welcoming staff and great parking
also free 24 hour parking
location, great parking, very kind and attentive staff, clearly care about their visitors
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
children s menu available so very limited options for kids, very expensive for drinks, charged 5
location was beautiful, food was nice but most kids options weren't available.
breakfast was not to the kids taste.
s coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves
nor great if you have kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we would have liked to have had a swim in the pool but felt too much time was allowed to the kids learning to
kids all entertainments so near
would have been great if kids are allowed in the jacuzzi
the pool is huge and on this sunday very quiet. my kids loved it. staff is very very friendly.
pool is open for kids till 7pm if you have kids you can't come to swim
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
family, great to have a brilliant family room which was 30 seconds away from the pool which the kids loved
sofa bed for kids so bad thise is only thing i dont like i will recomend to change quick
hotel was clean, kids loved the swimming pool and most of all the staff were friendly and inviting
kids loved having access to the pool and we managed to use the pool 3 times over the weekend
on sunday the kids were disappointed because there were no pancake bags for the pancake machine
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the price of kids drinks at the bar was too expensive.
was very spacious & clean, kids loved it
having a big pool was great for the kids. and reception staff was absolutely fabulous.
nt tell us it was kids club so we left but they wouldn't let us back
kids enjoyed the pool
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
kids got some activity packs over breakfast and
of kids drinking on a prom spilling drinks all over the lounge floor swearing and taking
couldn t get a sandwich after midnight although they say it s 24 hour room service
wifi didn't work for most of the stay
i wish there had been room service menus in the room for us to order
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the young chap behind the bar monday night was run off his feet but still done a great porn star martini
was a shame the bar downstairs was closed but we just popped across to the sister hotel
would have been good if the bar was open downstairs but understand it s newly opened
the lobby and the bar is a must visit for all guests
the bar area in morgans was really nice and the breakfast was great, with a range of options for hot
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
and very helpful staff, also milk and freshly made cookies at bedtime were a nice touch for the kids (and made
nice beds comfortable , kids liked the breakfast
location is a plus point as it is a beach front hotel which make it easy to take the kids to the beach without
had two separate rooms, it would have been better as a family with two kids to stay in a room next to each other
kids missed waffles at breakfast, on our second morning
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
me and my kids enjoyed staying and definitely will be back again. staff were very friendly.
if adults have free tea/coffee then maybe a juice/water with breakfast for the kids
were no lamps in there, the room where the kids were
cleaner even spotted a toy one of our kids hid under a pillow and ran down to reunite it with him before we
stayed for the 5th time (that should tell you enough) with my two kids, we love how central the hotel is, close
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
because 2adult and 2kids pay 64 not cheap
swimming pool and sauna.good and have bad weather this day.my kids very enjoy
pool was great to keep the kids
apart from the kids that were installed across the corridor, running up and down the landing and in and out of
were more than friendly very helpful and brilliant with accommodating kids and helping us warm baby milk up etc
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
due to our late check in we didn't bother asking for extra as wed bought own towels and kids just wanted to
not easy with kids and luggage
facilities and location was fab great for the kids and us weather was a great bonus loved our stay wiil be
beds,relaxing bar area,great breakfast friendly helpful staff and kids as always love the pool and good that
control in the swimming pool, it was full of kids throwing equipment around so we chose to leave as we were
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids where fed up and full of cereal by that time
and we did enjoy just relaxing away from the kids
always stay at the grand when we want a night away from the kids
just by the bed ud83dude04 and the fact that u can relax on the bad and watch the kids in bath right by
room where we stayed 307 was very very noisy it was a family room and the kids had difficulty sleeping
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
perfect and kids option
room above had numerous kids staying
a lot of kids running around without parental control.
a lot of kids running around without parental control.
clear how to check in, needed to ask at the bar and on a friday night it was extremely busy
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hotel with beautiful garden great for the kids to play around
breakfast is superb
again, we want to offer our thanks to mario, stuart, chef and other wonderful staff who waited bar and dining
room service past the restaurant open times would have been great, or a vending machine
, staff were very helpful , even carried my heavy bag to my room which i was most grateful for, room service
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was
breakfast choice decent shower great location comfy bed and very obliging staff also free parking
parking was great and rare to find in city hotels
poor wifi
secure parking behind the hotel
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus
we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim
pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at
wifi was not encrypted and unreliable
great vibe in bar with fab karaoke
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
dangerous for people with allergies and kids
kids took xbox but tv had been blocked so could only use their tv- basic about 10 channels!
i was on the understanding kids 12 and under ate free
bar area and restaurant lovely and relaxing, all staff very friendly and accommodating
only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
noisy kids running about on 2nd night outside the rooms
kids toys on staircase and playing on the stairs
my kids being with us
everything apart from the kids
very small room, terrible view and terrible bed. my kids room was much better
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to
not just the kids
kids of course enjoyed the swimming pool
that kids could use the pool at any time
kids loved the pool and staff were lovely
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to
you can hear bass (heavy sleepers should be ok) till around 3-4am, i also had to complain about kids running up
basically a kids room with no windows whatsoever decorated in a star wars theme
probably would choose a quieter location if i were travelling with kids or was not planning on having a few
were rock hard luckily i took my own in the centre of town so if you got kids and are coming back from a concert
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
strong wifi to staff
stayed for new year and the staff were very helpful, we ordered room service a few times and it was always fast
meal in cardiff for 1 night only
some ketchup to which she looked at me like i had two heads, huffed and dragged herself to the kitchen
they even have a gym available
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
and helpful staff made the stay even more pleasant, lovely pool kids loved it
pool was full of fun, kids and silliness which is fine but i wanted to swim so paid for a hotel facility that
nice and spacious room, great for family with kids
then we went to plaza to book and they refused and o have to explain th them that i have 3 young kids and we
the swimming pool was excellent very big and clean the kids loved it.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room overlooked the railway line so the kids enjoyed watching the trains but the glazing was fab and we weren
the kids loved having bunk beds for the night
staff very friendly,kids loved the family room with the bunk beds
kids loved the quirkiness of the rooms
the double bunk room - great for my older kids and gave them an aspect of privacy - deluxe double room also
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
restaurant staff were inefficient. there were kids running on my floor until after 1.00am.
delicious breakfast with plenty of choice and kids breakfast was free
i got to the hotel, my tub in our room was too high for me and my kids , so we were gonna switch hotels but the
noisy hotel kids screaming running up and down corridor noisy pipe work sounded like shower was running
didn't bother my kids though
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to find not only was there a baby swimming class going on just as we got to the pool (i work with kids so really
bought the kids some pens and colouring helped up to the car afterwards
esp cold for kids
not working, leaking iron, nothing to drink for kids apart from hot chocolate and juice during breakfast, gym
then told as we had booked two rooms (for us and the kids) we should pay twice for parking one car
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
light in the room which was brighter than a kids night light when i raised it at check out i was told i
but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids
we checked in very late so we were unable to have the sheets changed as kids needed to sleep but were assured
travelled with friends and kids
location suite ideal for family , especially as the kids had their own tv staff very helpful all day and
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
stayed here with my three kids the room looked like it hadn't been cleaned for 6 weeks one power supply in the
bar was very comfortable and the evening meal on the first night was exceptional, really good
lovely friendly staff. fab room and a lovely bar with a very friendly bar woman.
laundry was crisp and fresh
i had free wifi which helped me with my work
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
think it s over priced also, we were advised to get two standard rooms so we could fit the kids in, but when
came for a night away without the kids
bad location for the kids
the neon orange table felt like i was in a kids play
friendly staff, nice size room and comfy bed. excellent food (room service).
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
good selection,something for all of us, kids loved it.
check in 3:00 is late check out 11:00 is early
was charged an extra 20 for taking the dog, not clear on booking may charge for a pet or at discretion
the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night
room with a great view from the top floor, cosy and comfortable, netflix and wifi access was great for a chilled
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i am a thirty seven year old woman with three kids and was visiting a friend nearby
access with small kids and rooms were small
looked after adults, kids, dog and even had secure lock up for bikes
access with small kids and rooms were small
the staff were friendly and helpful. the bar area was lovely and breakfast was great
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
enough milk n tea in rooms carpark works confusing signage cold in hotel kids swimming lessons in
have condensation trapped but lovely time just what me and my wife needed 24hours away form the kids
there were swimming lessons happening and kids crying and screaming in the pool
residents are allowed to use facilities and when we were there at 4pm, there were a lot of local kids (arriving
kids swimming lessons while trying to relax in the pool and jacuzzi.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids enjoyed the pool and staff were helpful.
pool was excellent especially for the kids
really liked the quirky bar and kids area in reception
sultana was very hospitable, friendly with a kind smile o her face and knew how to cater for the kids allergies
facilities in the hotel are fab for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids were aloud to play in the hall and nice area outside to sit and chat
head would randomly drop water throughout the night and tv signal wasn't great especially when my kids wanted
an amazing stay especially with kids ud83dude0d worth every penny apart from the fact rooms look nothing like
cleanliness in rooms could be so much better, dust collecting on the skirting and kids toys found in bathroom
huge room, 3 double beds which kids loved!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
thank goodness for the pancake maker which my kids loved
parking was too small for, and in the future could be included with booking and accommodation kids beds was not
sofa bed was made up not the best but the kids were ok
was basic item and good choice of health options and great pancake maker was great for the kids
gym altho really good had empty hand sanitizer and wipes
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not impressed with the people next door to me with all their shouting and kids screaming at the top of their
my kids loved it too
to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids
size and sleeping facilities for a family if 4 with two kids, aged 12 & 13
my kids were in another room without this problem and they were
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
with the chlorine levels in the pool which was one of the main reasons i booked this hotel so the kids could
sauna, hair products, passports for kids, design of hotel patricia and jack were super helpful
o broke me knowing that i left my tablets there where i have so much information and photos of my kids and after
kids time in pool is very limited .
would prefer the spa without lots of kids in it
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
breakfast was good and it's kids friendly
kids loved the pick and mix for halloween
wish the kids room had beds rather than the sofa bed
staff were very helpful to me and the kids,the restaurant staff were exceptional
was quirky but great value prior to a graduation in cardiff with 2 kids in tow i have stayed before and great
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi and service was very poor and i wasn t able to do some work i needed to get done.
wifi was awful room was to hot, radiators turned off and had to sleep with the door open
only problem we had was the wifi wasn t very good on the top floor so we had to connect the tv to our mobile
the wifi kept going off
was a perfect setting to relax, the tv didn t connect to the wifi although it didn t bother us