Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
loud kids running down the hall screaming
was kids running down the hall both nights i stayed and late at that i told the staff the first night
kids ram up and down the hallway till late at night and early in the morning
many unsupervised kids making noise in halls and stomping on ceilings
friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the
also, completing with the hoards of kids at breakfast on the weekend is getting old
the bathtub had some staining which my kids freaked out
rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the
huge number of unruly kids in halls and public areas
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running back and forth all night not very. clean old hot tub jets didn t work
not when the kids not i needed to listen to for four hours
the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.
friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand
the kids were disappointed about the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids are still taking about the gorgeous waffles they made with beautiful
the bathtub was spotless and i felt comfortable enough to let my kids bathe in it
the main reason we went to a hotel is so that my kids could swim
great for parents traveling with young kids
the complementary breakfast was good, jacuzzi was nice & hot my kids loved it
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was traveling with 2 sleepy kids
in a party of 2 adult females and 3 kids obviously it doesn t belong to me
came with my wife and 2 kids
early check in before 3 pm will be charged $10 per hour
pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me
kids running on the floors all day and night keys not working to room poor lighting in th
the atmosphere was nice. the kids liked the pool and the gym
we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on
and bar would have been better
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
stranded at ohare airport with my 2 little kids
my kids were left in the
booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.
we wanted a hotel with a pool for the kids to go swimming
then our kids could spend extra time at the hotel pool instead of sitting at the airport
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
nice to be able to walk to flight in morning with kids
take someone with you/don t let your kids go get ice alone
having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will
it was the perfect solution, and the fact that there was a kids' menu at all was not clearly indicated on their
the pool closed too early for my kids to use.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free breakfast does not include kids and is also not buffet based.
would be nice to have an airport shuttle
bar was excellent with a fully stocked selection of spirits and food
courtyard, fitness center, bed, balcony
facilities and cleanliness of the hotel shuttle bus service to airport
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was over booked and we came with two grown kids and were offered king size room
pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool
the kids and me watch movies on our ipad
loved watching the kids play at the pool
pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
for the price, it would have been nice to be able to enjoy swimming with our kids
quite stressful for us, especially that it was 1 am and our small kids were almost asleep on the lounge sofa
$7 for a bottle of water in the room is a pet peeve of mine
to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks
free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were
kids had fun at the pool.
than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by
hotel was so cold, we could not let the kids get in the pool
we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noise at yhe walkway - woke me up 3 times kids of another guest
although the room was comfortable, there were many noisy kids in the hallways making it hard to rest at night
we also only stayed so my kids could go swimming in the pool and the pool was closed due to covid and no where
to pay for parking at $25 a night and parents letting their kids run around like it was a
pool was closed for maintenance and we have 2 kids
Booking Options
Kid Friendly, Avaialable Crib
also my main reason for coming there was so my kids can have something to do (pool) but it was closed
booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time
our kids always love your freshly-baked signature soft cookies
hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.
everything was fantastic and loved that it was pet friendly!
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean and the pool area was super great for the kids
she was so kind to my kids and made every thing a breeze
rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect
many kids in swimming pool
in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
2 king size bed but a get 2 queen size they don t have king size beds my family 2 adult 2 kids we have really
we didn't touch it, but i know others with kids had trouble
when we first checked in we were in a room next to a room with screaming kids, but the hotel staff let us move
i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop
didn t like that there wasn t much to do with kids around the area
Booking Options
Kid Friendly, Avaialable Crib
a two queen bed and upon arrival was told they didn t have that available for me and my three kids
wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling
i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.
when we got there they just seemed like bored high school kids and that explained why they didn t seem like
i am a single mom with 2 kids and needed some help with my luggage
Booking Options
Kid Friendly, Avaialable Crib
especially with kids
had missed a flight and had two families w kids
are nice, enjoyed the split between the room and living area, so there was space for the kids
sofa bed. family with kids net door.
have suites, which is great if you need to have kids sleep in a separate room (we have a travel
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
nice pool size for kids to enjoy. prompt response from room service.
large hotel, great for kids
was a kids splash pool with jets and fountains
the hotel's fault but kids were running up and down the hall until very late -- after midnight
in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was no shower curtain. i was in a room with my 2 kids so by bathroom was very messy.
kids running around slamming the door
very friendly staff and kids loved the pool.
the beds where comfortable. the kids enjoyed the pool
kids sleeping on the sofa didn t get any duvet only blanket :(
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
laundry
it is very close to the airport and has a free shuttle
- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy
the gym was also well equipped for my needs
thing i m concerned about is shuttle time schedule with location: i was not sure about how often/where it will
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids ran the halls till 11 pm. noisy.
the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out
didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car
wifi was a little spotty (it wasn t an issue for us (adults) - my kids like to wind down and watch youtube
sleep because of wild kids running doen halls unattended
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
at one point in the night, i was entering the hotel with my kids, and a group of 10-15 people were by the
t up and running says it on website also says complementary breakfast when i went to take the kids to get
i did not feel safe with my kids swimming alone
the pool wasn't open. pillows on bed were pretty flattened. wifi was very interrupted.
to meetings and party downstair on weekends, it was hard to find place for parking
Booking Options
Kid Friendly, On-Site Childcare, Avaialable Crib
room was comfortable and facilities were great (kids managed an early morning swim before our departure)
the hot tub ! pool for the kids .
great for kids though
handled the concerns with the kids running down the hall and slamming doors immediately
i could hear kids running down the hall, doors slamming, and the airplanes landing
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
as i was traveling with my pet, he did not want to take the kennel and my luggage on the shuttle even though
the staff at the front was very friendly and i didn't even know they had a shuttle to the airport
pet and parking fees
friendly staff, decent breakfast, room was pretty much sound proof and very clean.
wifi was not working
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
as im talking to front desk and she had two kids next to her, not sitting
we took the kids there for their birthday and to swim and learned after checking in
the room setup was nice! spacious for travel with the kids!
not very many channels to watch for kids but you can sign into netflix with your account information
they had a room availble and close to the hotel with a free shuttle and bar and resturant that was open pass 9
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
splitting the room was not great, a big room should expect more people (especially families with kids) and it
would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc
it was nice to have an indoor pool for the kids to enjoy
that the pool gave my kids a rash maybe too much chlorine not sure
we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the girls running up and down the hallway, but that s what kids do. no big deal.
their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we
the pool was clean and big the kids totally enjoyed it
easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag
no barking, loud music or running kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room was smallish and 2 twin bids barely fit 2 adults and 2 kids.
however, their meal plan does not include the meal for my kids
and the room service staff was very nice
location if heading to rivers casino
have liked to have shuttle service to the convention center, but they only have shuttles to the airport
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
cleaning is topnotch they pay attention to every details in the room despite the fact that kids will always
she also know that my kids are going to concert so she also provided them with the room facing the concert hall
really wish there were muffins or donuts for young kids
who is disabled had surgery, but it was not the same, we got a double bed and a pull out couch, kids were not
only small downside was that the pool was temporarily out of service, which was a bit disappointing
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there were kids running around the halls all hours
he had no idea the caucasian woman & kids were with me
it was a snow storm and my kids played in the snow
loved everything in this hotel from the lobby to the pool to the fitness center and of course my room
nice room very clean. the pool was nice also oh and the breakfast was outstanding
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
very bad beds hurt my kids and wife back and mine
clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool
staying with myself and two kids and had room for everyone with the king and sofa bed
the bar and restaurant was closed. there was a big floating in the hot tub
the wifi never worked at all
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room was modern and clean. my kids loved breakfast. would definitely stay again.
staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee
i loved the room it was very clean and my kids loved the pool.
i saw kids took a bagel and put it back
breakfast should prove for kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we chose not to swim because the kids had a great time in the large room
i m sure some kids are on a sugar high
sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight
my partner and kids enjoyed the stay here
wife and kids loved it
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, Avaialable Crib
hey kids who don
really liked that they had a pool area for smaller kids to play in
rooms all have fridge and microwave which is great when traveling with kids
was great to kill tome with our kids since we were only there for a flight and weren t there for very long
my kids shouldn
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and
nothing was explained just processed my payment and gave me my kids nothing else
still kids screaming, chasing each other around the deck, splashing literally everyone (even in the hot
my kids really enjoy being there i will go back and visit love the place
my kids loved swimming
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids were a little upset that it was being drained
great location. very nice hotel. best hotel pool for families with kids in the chicago area.
good location, pool for the kids
the pool area was great kids loved it !
my kids were a little upset that it was being drained
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
there was a very large group of children there for a dance convention over 500 kids
kids loved the pool and gym area
on checkout we probably waited for 15 minutes (we were high up with 2 small kids and a fair amount of luggage
kids were prank calling and checking it
ablittle too strict for adults and way too lenient for kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
said kids can eat free up to 12 year but they make us pay for my daughter which is 12
and out into the hallway after the first flush, even though reception know i was with four young kids i couldn
your beds wouldn't comfortable at all and one of my kids had to sleep on the floor.
lied about 'kids eating free at onsite restaurant ' restaurant refused to honor that, front staff was rude and
they never came to fix it, elect outlet did not have a plate on it thank god we did not have any kids, had to
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was people just sitting in hallways and kids for a group trip running back and forth
was looking for a nice overnight getaway for me and my two kids, ages 12 and 9
my kids enjoyed the stay we will be coming back
my kids really enjoyed the big pool
huge disappointment for my kids and my wife really wanted to use the spa
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool was small but it worked the kids still had fun.
guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the
pool room stunk like mold so the kids wouldn t swim
it was good just a lot of kids in the pool when we first went
kids running down the hall screaming earlier but again not the fault of the hotel, more the people
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was dirty and kids were running around in the hallway
and there was also a restaurant & bar in the hotel
pool and jacuzzi also parking was very easy
the staff were very accommodating. my 2 year old loved the pool.
the staff the cleanliness the pool the hot tub and super comfy beds
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
instead we had to transport kids and luggages to the nearby hyatt to park and ride to airport
we enjoyed the suite set up that allowed a space for the kids to keep busy
pool was big and warm, our room was on the 8th floor with windows on both sides so our little kids loved looking
they surprised our kids with coloring pages at breakfast and gave them free candy
kids loved using the pool and it was a great stop off for an early morning flight out of chicago o
Booking Options
Kid Friendly, Avaialable Crib
it was date night for me and hubby kids free
limited access to room service for breakfast requiring 24-hour notification.
enjoyed the location of the property and was thankful they could accept my pet
of amenities like soap, no shower cap, told there would be evening shuttle service to dinner,then there was no
we did not eat breakfast but the bar service was great! ample parking was available.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a total of 5 kids
also, when me and my kids went to the pool it was not over crowded
one night we went to the pool where there was at lest 15 young kids with 4 adults
s roomy it s different things to do for adults an kids it s a great experience to do to get away we ll
loved the size of the room, having a full kitchen was great with kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
specifically booked this room type as we were traveling with small kids
onsite bar and dining was closed due to covid.
well to no fault of there own but because of covid the bar was not open
on-site parking was convenient
the service was excellent, the bar poured good drinks and the room was immaculate
Booking Options
Complimentary Parking, Kid Friendly, Avaialable Crib
went to spend the night away escaping from my little yoing kids because i am a burnt out mama
the bar was stunning
have been nice to have a nice quiet comfortable lounge to sit in - the bar area is very
room service was incredible
room service and the hose keeper
Booking Options
Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
i couldn t even let my kids in out of the pool unless an adult was holding their hands the
clean, free parking. kids love the walking thru between two rooms.
to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed
the staff and the room, loved it. my kids also loved the pool
many kids making noise
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
everything, breakfast always good , room was nice and comfy
i especially was pleased with the well lit parking
the breakfast was really good and they offered a lot of variety
very clean! comfortable bed! best breakfast ever. polite front desk.
hotel was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
maybe the hotel can make a rule for kids to be with parents at all times
area and when we went to the room i can't breath due to cigarette stench and also have two kids which is not
expected a non-smoking room but got a smooking room
i had a smoking room and it didn t even smell like cigarettes or weed at checking in
the location was fine but 1st night it was noisy in parking lot ....
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am
i like the ability to schedule my kids swimming times. it really helped with planning.
breakfasts wasn't worth the money to high and the kids didn't like it
beautiful courtyard and good size pool for the kids
the facility's bar and snack shops still closed but this is a great spot for a business traveler
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool is always warm and the kids enjoy swimming in it
pool filled up with unruly kids on weekends
it was kids and dog friendly as well
i should've sent everything back but the kids were hungry
it's very disappointing to kids that get dressed to swim and make their way down to the pool only to be told
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time
no hgtv or kids channels.
pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it
so we came back late, with tired little kids, needing to take naps and the hotel manager, gave us extra time
i had gotten my wife and kids plates and when i went back to get mine they had
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
went with friends and children and hoped to have joining rooms with the kids
then security comes at midnight, saying the received compliants about kids, but it was the large families across
my kids always enjoy the pool, this is the reason we come here.
pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!
had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog
down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then
i have 2 kids with me, so total 4
reserved a parking spot here for about 2 weeks
the pool area was very clean and very safe expecially for younger children
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
it was safe and fun for my kids and i to relax
we met very kids here but is very silent and great hotel
didn t even have time to really get my kids together
no hot breakfast
breakfast is all one could ask for
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
view outside room window was the pool and had to listen to kids screaming for hours
tv should be updated that you can access streaming services especially with kids
the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were
are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel
rooms were nice, would like to have families with kids and adults only floors separate.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many kids in the pool xtra time for adults
fire alarm was as pulled by some kids and we did get the proper information about what to do
too many kids but that's ok
the rooms were very spacious. breakfast was wonderful and my kids loved the pool.
i love the new look and was able to rest no kids running around