the room was quiet - a huge plus given we had 2 small kids - and while our

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

no pool, gym, etc

there were people loitering in the parking lot late into the night and they were loud but i understand that

free wifi & breakfast

we had a great stat. my kids enjoyed the pool customer service was good

stay at this hotel every time we come to visit our kids

really gross to have all those un-showered adults and many kids in there

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

so neither my kids or us stay there for too

breakfast menu for kids not so great. for me was good

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

trolley to the casino,

close to casino and excellent

no bar on site.

room change to a suite better suited for two adults and tw0 kids under age 5

clearly set up for kids (the oatmeal had chocolate chips and pineapple chunks to add, no nuts or granola)

always screaming kids

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

my kids are super happy with the speed and coverage of the internet

i had to clean out old food from the cabinets in our kids room and i had to get the hotel maintenance

kids were shivering

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

walking distance to huge shopping mall with lots for kids and adults to do

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not

told , yes that is our pet fee

the free breakfast was good too

the room size was great having a full kitchen!

room main room and kitchen were in bad condition

gym

costumer services, great location , clean and safety place to stay with kids

if you have kids they will enjoy the indoor and small pool

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

the pool is great for kids

told me the pool was open and when we get there o couldn t take my kids because it wasn

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

kids enjoyed the pool

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

natural view with huge swimming pool and playing with bunny at night along with kids

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

was temporarily closed during our stay, however they did offer 1 hour extension for check out so kids could

was clean, comfortable, the pool was a nice feature and my kids loved it

traveled with our young kids

cookies in the lobby were a hit with the kids and they were best cookies they have ever had

loved that there was a waffle station so kids can make their own

gave us a room near a child's birthday party, screaming kids running by room till 11:00 p

kids in hallway and adults hanging out at night being

kids running up and down the hall late at night

overall, the kids enjoyed

kids and adults running up and down the hallway

the lobby (my kids would have loved it)

great pool for kids and adults too, excellent location to get to saratoga without the hefty price tag

we arrived in the evening, there were people & kids all over the lobby

kids running up and down the hallway in the floor above me

the staff were friendly and the breakfast for the kids was perfect !!

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

that made me mad cause my kids wanted to go swimming

understand that the hotel may not have been intended for kids so much, but my kids loved it

breakfast was great too

the laundry room was out of service.

second surface that could be used as table with two additional seats is handy when traveling with kids

kids loved the variety for breakfast, it was easy for them to select something

and the best was the breakfast the next morning, my kids loved the fresh waffles

noisy kids running up and down the hallways til midnight

breakfasts are all the same so not much variety

kids and adults running and screaming through hallways into the middle of the night

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

& good access to the pool / gym

the location close to the highway. the parking was very close.

kids loved the pool!

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

not be available and that was one of the main things we were looking forward to doing with our kids

disappointed group of kids

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

my kids like the breakfast.

need to have room service, at least with quick basic cleaning

some hair in the bathroom and a full bar of soap in the shower (as in someone was showering in the room but

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

2 of my granddaughters live nearby, and we were allowed to have them over to play in the pool

i loved the pool and the minimalist gym

the pool had too much chlorine, and my kids had a reaction from it.

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

always stay here when i come in from nc to spend time with the kids an grands

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

no channels for the kids

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

one of my kids slept in his car the first night because the mattress was severely stained, no discount

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

staff went out of their way to offer us an early check in when we arrived too early

parking sort of scarce but there was a garage

gym and location were great. onsite restaurant and bar was also very nice.

the kids running around the hallway

kids running around at 9pm on the 2nd floor.

bed comfortable and kids enjoyed the pool

the horribly rude kids and parents who abused the pool area

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

reception area was full of families with lots of kids running a muck

kids loved the fish pond and the gym access was awesome

30pm, someone's kids running and screaming in the hallway until

my kids were extremely upset the pool was closed

having the coffee/breakfast shop across the parking lot was a plus

there was no complimentary breakfast for what i paid and the pool was broken

plan ahead iand reserve if planning early morning shuttle ride to airport

pool is not heated

my kids would have liked a comforter or quilt

lots of kids roaming the halls making noise. local hockey tournament.

breakfast was good. staff was exceptional.

spatious rooms with kitchen.

perhaps the breakfast could have had a little more variety, but it was ok

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

accesible from the northway,quite,parking was easy ,clean,affordable and to top it off there was a denny's

i like everything nice parking

was dirty and unsafe, i cancel my reservation as there were shady activity going on in the back parking lot of

i loved their pool, but water was too cold

breakfast time too short

close to stores great pool

brand new shower and kitchen facility. lighting with usb charge.

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

spa tub was perfect for two and the king bed was comfortable

parking area seemed a little bit umm, unsecure and sketchy

the room was clean, fully stocked with supplies, free wifi, cable, phone, also complimentary breakfast in the

the spa tub was great - although i had to clean it.

they seemed nice enough but they were having bbqs in the parking lot and sat up talking all night

our kids enjoyed the pool, which, was why we chose to stay here

use this hotel as a half-way point on our way to visit kids in college

good location, clean, quiet, has pool, free parking. no problems.

wonderful pool and spa

free parking

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

noisy group of college kids came in sort of late to a room down the hall, but quieted down fairly quickly

to hot tub,pool area full of kids,very noisy, loud music,no towels

celine did an excellent job cleaning the tub. my kids loved it greatly.

the pool hours were long for the kids & the breakfast was

staying there for 6 plus years never had these issues before now i cannot stay there anymore my kids will not

parking was fine, but the path in front of the hotel to the parking lot was grass/dirt, that could

with a free hot breakfast and their knowledge of the area

the hotel was accommodating for pets

no wifi

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

the ppl/kids playing tag all hours of the night

decent breakfast,coffee not bad either

amenities were great, including the gym and the pool

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

also, there was a very loud performer in thd bar whose music could be heard inside my room

were all very friendly, great room, loved the fitness center and pool, no issues with anything in the room,

the pool and fitness center

shuttle service is very helpful

room service did not answer phone in morning

the wifi stretched to the lawn of the capitol

also, great bar and restaurant

free shuttle bus to anywhere in the city and free collection from anywhere

i can t believe,my kids found opened condoms on the window

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

the kids enjoyed the pool

this is an essential item when you have kids that are dependent on late night snacking

someone was wandering with kids music on their phone most of the night

good with late night booking safe for my kids

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room

my kids just wish there was a pool

albany downtown is also not the best place, but we needed to stop and sleep with kids

were a very large group of teenage kids who were loud and abnoxious on our third night and woke us up

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

staff were helpful, and we had a free laundry

pleased with cookies @desk & variety of items at complementary breakfast

bag of cold breakfast

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

i asked breakfast cold me ask go to places for warm

gym had good equipment

wifi

nice selection for breakfast

the adjoining rooms were perfect for adults and kids to have their own spaces

not a lot of parking

could have have water or juice available at breakfast

not enough parking spots

parking

was a little bit noisy on my floor, kids running in the hallway

quite close to stores and free parking

relatively new, very clean, with ample parking

pool was a bit cool

pool, looked like a film was on it and didn t seem to have a filter that moved water

running and screaming kids in a hallway during an hour 9-10pm

i thought there would have at least been yogurt and cereal options for the kids

breakfast was limited with warm food

the had a nice grab and go breakfast because of covid

free wifi worked

they never added any cleaning soloution in the pool so all the kids were sick the next day

kids were excited to use the pool but were disappointed when it was cold

also kids running around halls and making

we had kids with us and there was no kid friendly cereals

was nice except that when i went in to go back to my room there was bunch of young kids at the main lobby making

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the kids loved the pool and basketball court

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

the pool

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

kids loved the pool

kids loved pool and jacuzzi

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

beds were very comfortable. rooms were clean. pool was great size for kids. breakfast was good.

my kids swam for hours! mom was a happy woman. they fell asleep right away!

i ordered food and i didn t realize the person would deliver to my room (i was at pool with kids when food

how hot the pool room was if you weren t swimming and watching kids swim

hotel caters to sports teams for high school kids

the staff was very nice and attentive they allowed my kids to go into dining room to use silverware and microwave

kids loved it great room great location

were a bunch of kids running and screaming in the hallway up until midnight

my kids are terrified to stay in a hotel now

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

breakfast was delicious and plentiful

my kids are terrified to stay in a hotel now

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

wifi

it s pet friendly hotel. also it s close to everything.

lots of parking, easy to get to, lots of food around

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

any towels, only one hot tub jet worked, freezing pool, carpets old and bunched up, old balcony, kids obnoxious

they charge 25$ for extra kids.

i literally got the kids back in the car after starting to take everything out and we needed to book a 2nd

so we had to wait for the room to heat up before letting the kids go

dated but managed a good workout, beautiful indoor pool open 6am so you can get in ahead of the kids, continental