Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that
breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was
the pool is closed very early 8:00 pm no time to enjoy
comfortable bed, large room. free breakfast and parking. great cost benefit.
that they don't need a credit card, parking, breakfast included, staff service.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
parking lot is to small and gets overcrowded during weekends
the parking lot was spacious enough for all the cars there and didn't have trouble finding a spot
staff could improve the customer experience, i requested to take my clothes to do the laundry and after 2 days
free parking
order room service and they took for ever to serve, every time i call to room service they told me that
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
location and free breakfast for the kids
rooms are quite outdated. restaurant staff during breakfast wasn t very attentive.
there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a
when we asked room service, they brought up a water pitcher filled with ice
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
24 hour room service is not available
couldn’t do early check in and late check out
early check in accepted
breakfast is old food. wifi not consistent
breakfast was included and there was a great selection of everything (waffles, toast, cereal, eggs,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
it is an indoor swimming pool and we were woken up by the kids that started swimming and having fun while being
extremely nervous to go to monterrey (i ve never been before) but now i want to go back with my kids
and you should not miss brunch or a drink at the bar at the end of the day
playing on his phone and then he refused to help us to add credit to the room for the breakfast room service
room service is overpriced but i found especially annoying the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
being seated for the breakfast buffet while eating with my kids the waitress come up to me to tell me my room
that kids couldn t be in the gym
wifi did not work in our room the whole time which was major; we were there for work
nice lobby, lift, swimming pool is awesome and warm.
super excellent hotel. love the pool.
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool, On-Site Childcare
my kids loved it, it has an extra tv area and a table for 4 with a little kitchenette with plates,
kids in jacuzzi
i love the gym , the pool, the bed
room service menu took a while to figure out and took a while to order.
the park in the hotel and pool are amazing! the staff is very friendly!
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
access trough the door and ladders from hotel to mall is not very ergonomic and safe, people and kids can slip
pool was not in the very best shape, you can note dirt on the edges
i enjoyed the swimming pool
we didn't try the breakfast.
the wifi is terrible!!!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great location, awesome price, very nice rooms and the kids loved the pool.
excellent breakfast services, great location
friendly staff parking good breakfast
parking too dark
great location, awesome price, very nice rooms and the kids loved the pool.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
i liked the location, bar hours and the restaurant
pool size
next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises
was no changing room for the gym and pool area, nor a coffee maker or water boiler to make tea in the room
we ordered room service at midnight and it was super fast
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room service knocked on our door after ten to bring coffee
the mini bar was empty, we must have called three times to get it refilled, which never happened
wish there was a pool and they charge for room service every time.
the staff didn't clean or stock up the mini bar or the water
the room service was quick and the breakfast the next morning was goof
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
pool always crowded with kids
i love the indoor pool area
com description, there s only one inside pool, no outside pool to swim
it's a good hotel for your money, nice facilities, pool and gym.
the pool was great ! the scenary and the food choice were excellent
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
not enough parking for all cars
parking available and location are great features of the property
location was great. parking was in front of the hotel.
was really good, staff was nice, rooms are cleaned and comfy, pool, gym and the business place was available
the pool looked nice though i did not have a chance to use it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the breakfast was great
homy with friendly staff and fresh delicious breakfast+ the chance to do laundry free of charge
breakfast time window. they close early
the breakfast was very good, the laundry was neat, and the pool area was relaxing
good option in san pedro, rooms have kitchen and a small living room
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the wifi is perfect which is not always the case in mex
a hotel in the city center and it was not great - it was safe enough but old and worn out and the pool was closed
the pool is heated and the view from the bedroom. very comfortable bed and friendly staff.
not enough equipment at the gym. need to have something different to be different.
location is surprising, the hotel is inside a conference center with restaurants, shops, etc the pool was nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite
a bonus is the bar of the hotel
front desk personnel were very polite and and room service on point, valet parking one of
meals room service ends up early every day
to get to and easy free parking
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
bar did not have any red wine
gym equipment a bit old
wifi could use improvement and the tv could use better reception.
ay the breakfast bar i saw a roach ud83eudd2e
the equipment at the gym doesn t work
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the macroplaza is very big with lots to do for the kids
saw roaches in our room, you could hear all the noises from the people in the next room (they had kids so it
both our mattresses had large patches of stains presumably from kids wetting the bed
room service is pretty bad, they were late all time and rooms don't have the features that comes at
) pool was small and grimy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the swimming pool is small and is being shared with another hotel.
parking, front intrance
there was tight traffic, the roads very narrow and parking garage was very narrow as well.
pool was being refurbished, i wish they had mentioned something before as that was the one feature
room service, front desk service, restaurant service.
Booking Options
Kid Friendly, On-Site Childcare
need to improve room service, no tv remote control, towels and coffe in room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
pool got loud from all the kids
to close to the swimming pool could hear kids yelling
t like the fact that the kids could not use the pool do to how dirty the water was, over-priced restaurant
price and breakfast buffet kids not included
i liked the fact that the property had a pool and slide for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
i travel with my kids and i felt safe and secure
the stay includes access to the pool and use of gym
i travel with my kids and i felt safe and secure
pool and fitness gym not as photos appear.
had a nice looking gym as well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years
specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as
breakfast was limited to 1 because we hadn t added our kids to reservation even though we added them
the parking lot wasn't too comfortable.
love the price location and the buffet!! great pool and view!!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed, love the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool
breakfast was good but
the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool
breakfast food and service was also good
i love the fact that there's free parking and its underground with an elevator
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
& comfortable room, good facilities in the hotel (pool, gym), courteous staff, decent breakfast with daily fresh
service just one person serving breakfast for all the hotel long time waiting for get food
like that it is in a good area of town, staff is friendly, and kitchen ladies were super nice and sweet
the breakfast! they took sooo long.
breakfast was the best free breakfast i have had at a hotel