jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter

it has a pool (in doors so loud), laundry, restaurant (kids eat free

beds are amazing, kids under 12 eat free.that was a major help in the mornings

kids breakfast should be free with a paying adult

the pool is very good and breakfast was good as well

we loved staying here and it was perfect for our kids

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

a few good restaurants and pubs and lots to do for kids

my kids had to plug their noses to walk the hallway and one gagged the entire time

clean close to market. lots of walking areas. great bar and restaurant.

not really a family hotel as there are no kids amenities.

have nice bar and restaurant attached

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out

hotel does not have room service and it is a huge no.

even to include the channel listings (helpful for us foreigners) and to describe that there was a gym (where

the hotel staff had exceptional customer service and the room service food was so delicious we ordered it 3

the gym was pretty decent

dinning room service: it was suprisingly good

have been nice to have a small bar bridge rather than the bulky blue container

we were late with checkout as we had a concert the night before and ended up going to the casino after but they

couple restaurants are located in casino so kids under 19 cannot go

my kids want to come back and that s high praise coming from and 8 and 6 year old girls

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service

to bc place stadium, clean comfortable room, delicious make it yours breakfast, courteous helpful staff

was not a fan of breakfast coming in disposable boxes with single use cutlery.

kids were sad - no pool. but they loved the cookies at the front desk.

with kids might be a injury hazard

we were sent an extra roll out bed so my kids wouldn t have to share a bed

the kids did not feel safe going out in the evening

amazing we were up on the 10th floor been lower previously but both times views were awesome my kids went nuts

comfortable bed and quality kitchen facilities

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

comfortable big bed, air-conditioned, well equipped kitchen and very tastefully decorated

would be good to have family rooms for travelling with kids

hotel was well located, staff was friendly, breakfast was good, the beds were comfortable and kids said the tv

our kids were complaining about it

pool area was a tiny bit dirty, but i think there was a group of kids there before we got

highly recommend if staying for a longer stay as there is a full kitchen if needed with young kids

breakfast. kids are free.

of not having a buffet and giving a choice of one proper breakfast meal per person and up to 4 kids under 12

close to everything. neat pool. very good breakfast included - kids eat free.

requested the rooms to be close but when i chick in they said when do not have close , me and my kids in different

my kids are too young for an attached room as the staff suggested, and in the end we were surprised at

great breakfast, kids loved it and the jacuzzi!

the separate master bed is great for couples with kids. very close to stadium

breakfast is ok, my kids love the mango smoothie and the waffle as they can make it themselves every morning

my kids enjoyed the breakfast ud83dude0b

parking was included (or cheaper at least) and that the hotel had a pool for the kids

pool and hottub was fun for kids

my kids also loved the pool

the kids enjoyed the pool and it was in a great location in the city for my meetings and for dining

taxes in, breakfast should be included or voucher for it and pool warmer, it was really cold for kids to

pool was perfect for the kids to relax in after a long day

kids loved the pool

we traveled with little kids, a familly of 4

a seven eleven, mcdonald's and tim hortons right outside so great for an early start with the kids

great location and facility. my kids really enjoyed the pool area

pool for the kids

running and screaming kids in the hall were constant and it isn't recommended if you are looking for a romantic

we re travelling with kids (8 & 9 years old), the hotel was located only 15 minutes walk to science world,

kids and i both loved the walk in shower, which also had a hand held shower, which could be great

we had problems finding a place to park for the night, walking with kids and luggage for blocks in the dark

available, including in their room flyer printout) which can be troublesome when travelling with kids

come every year with one of my kids for a night down town

wifi was dropping.

the coffee shop and bar and the restaurant all offered great food and

paid parking and wifi. expensive room rate

perfect wifi in the rooms

pool was really cold, too cold to keep even the kids in there

out to sid & front desk staff, who kept the pool open an extra 30-mins so the kids could have a late nite swim

there were a ton of kids (high school and college) everywhere (some formal) and they were loud as teenagres

and that there is a pool and hot tub for the kids to play in and us adults to relax in

stayed for 7 nights in sandman downtown with my wife and 2 kids (4 and 8) sandman downtown is ideally place,

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

the kids liked the ping pong table

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

great location and pet friendly!!ud83dudc4c

and it would be nice also to have like a play area for kids to make it more family oriented

woud have liked to have connected rooms for kids and parents rooms.

my kids love the rooftop pool (kind of chilly in the winter though) and the rooms are separated from

my kids slept comfortably on the pull out couch in the living room and the bed in the room was very

the springs were huge and made the bed awful for our kids to sleep on

expensive parking swimming pool no features for kids

pool / hot tub area was very busy and noisy, with a lot of kids

the front desk staff went above and beyond in giving plushy souvenirs to my kids on check in

i decided to just stay in that room since i would have to pack and move with my kids

i fortunately had a print out of my booking showing it was for 4(my kids husband and myself)

that we had a separate bedroom so that when the kids went to bed we could still watch tv great to have the

room is big enough for 2kids and 2 adults

if my kids loved it, that means i am going again.

the kitchenette is good to have especially that i have kids with me

especially for traveler with kids, it would be best option for taking this hotel

kids had a blast in the pool. rooms were great. staff super friendly

and the pool on saturday morning felt like a man used it to teach little kids swimming lessons

no kids

exceptional professional and discreet room service daily

room service menu is not very health conscious and needs options that are not made up of carbs in

staff went above and beyond by dropping off cookies for the kids in our room :)

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

a pool and a nicer view would ve been the icing on the cake.

it was a treat to have space away from the kids while traveling

kids friendly; swimming pool and hot tub; very good breakfast; comfortable bed; kichenette with

my two kids thought the pull out bed in the living room was very comfy

location, clean, good for family with teenager kids-separate room, full kitchen

the kids were blown away about how fancy the place was

the kids still loved it but it lets the hotel down

the decor and atmosphere felt luxurious annd also relaxed and very kind to families and kids.

we had booked our stay there specifically for the kids to use the pool, pool was closed during most of our stay

was closed and we were not notified of this at the time of booking this was one of our musts with kids we would

and also my kids enjoyed the pool

room was spacious for family of four with small kids

fantastic service and facilities for our family of 5 with young kids.

00 and we were quite hungry (kids), had to go around the block

the indoor heated pool was a huge bonus for the kids too

breakfast staff could be a little more friendly and attentive.

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

kids enjoyed the scooters available to them as well

martina was exceptional and accommodated our early check in request

at all, very much geared towards adults and received complaints from other guests because of my kids, who were

i would have loved to have a (small) pool to relax with the kids for this type of hotel.

kids running and jumping early in the morning

perfect location for main attractions. breakfast was excellent.

larger breakfast!

location, central to lots of places to eat and the ice skating which our kids loved

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area

only downside was the hot tub was under construction and the pool was packed with kids due to spring break

are traveling with kids and you choose a hotel because it has pool and then they tell you that the heating is

we were there the pool had lots of kids which made it less attractive for us

room was very clean and comfortable pool was absolutely nice and warm to swim in food from room service and

room was very clean and comfortable pool was absolutely nice and warm to swim in food from room service and

especially ira at the front desk and josh and vance in the bar were very accommodating

didn't lessen our experience but i feel the pool and gym are under utilised

room service breakfast was pretty good

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

so when they suite check if they can split beds for kids/teenagers

when trying to minimize light in the early hours of the morning so as to not wake up kids it s annoying to

room was the perfect size for our group of 4 (2 adults and 2 kids)

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

should be no kids under 18 after 7pm and pool left open till midnight for couples sadly closes too early and

kids love the breakfast everyday

from check-in they made sure that we had a room that we would be comfortable in with 2 kids

to the point where we cancelled our tour the final day so we could enjoy the hotel, and the kids could enjoy

come with our young kids and the room beside played music till 3:30am and we're very loud we called to get the

the kids missed having a buffet breakfast but the food we ordered was exceptional so they were very

best of all, the staff were super welcoming and nice to our kids

staff are so friendly and helpful and were very kind to my kids

we walk everywhere even to the aquarium and our kids just younger kids

not an issue as we used skip the dishes but something to be aware of if coming with kids

lovely touches like cookies for the kids

no hot kettle,the coffee maker wasn't working, slippers were kids size, couldn't use the hot tub after 11pm

loved the swimming pool! especially at night.

swimming pool and hot tub were great

just a personal preference, i found the wellness centre has more of a gym setting than wellness setting

the kitchen put 'everything' on the side so both kids

size for the location and the price was reasonable enough for us to get a separate room for the kids

room wasn't the most soundproof we have seen, we could hear kids running in the halls, and the neighbours opening

when traveling with kids, i always try to get a room with enough space for them to play with their toys and

in the meantime, room is large enough for me and my kids and the bed is so comfortable that my kids hate to

don't stay here if there is a kids cruise leaving

is doesn t work, we got lost trying to find a way back to the hotel in the rain with young kids from parking

juice box and a granola bar is a decent touch, but a little bit skimpy

older premise, could use some updates. wifi service was sporadic.

the room service is offered once in 3 days, however, you can request if needed on day to day basis

on and off; bedroom door in suite got stuck repeatedly (took some serious muscle to open it - the kids were

gym and pool has adult only times. wasnt able to swim with my kids

couldn't ask for a better experience for my family (3 kids of various ages)

hot chocolate and little milk pots would have been nice for the kids, perhaps the odd cookie.

room is spacious and comfortable, we had a city view 1 bedroom suite with 2 adults and 2 kids

toilet no door- very bad for kids

m well travelled, and have been travelling all over canada with my hubby and kids

wanted to have adjoining bedrooms with the kids we were one floor apart

a good size for families and the staff were so helpful even making sure we had mini robes for the kids

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance

rooms were connected to each other through doors which made it quite loud as the next room had kids who were

place, we did a leisure walk to stanley park, wharf and canada place from there with our young kids

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

lots of drunk kids staying there

no coin laundry and no kittle for hot water.

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly

no pool or spa to speak of

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

the restaurant attached, tableau, was lovely both dine-in & via room service

lovely room. good gym open 24 hrs.

the pool & spa looked great but filled with kids the couple of times i went to swim.

pool had a sand paper like floor to it, kids both had red and slightly painful feet (still kept going in though

double room was so small and the beds so i didn t get any sleep as we had to squish up with kids and wasn

at was very very loud in the street until like 9 pm, not the best thing you get when you have kids need to sleep

location was great. kids chicken tenders from the room service menu were best ever had

kids were sad

we loved the location and the kids loved the pool.

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids (went with

wonderful pool

comfy beds and excellent room service food

the room space can be bigger for a family with two kids.

kids running all over the place. 1 elevator was broken for the duration.

would appeal more to a family with kids

kids room had 2 queen beds - they were happy

kids liked the big windows and chic downtown location

the interaction the staff had with all members of the family including the kids

was great , the salt water pool was a big yay, as chlorine hate me , i was able to swim with the kids which that

my kids loved seeing the city from our 15th floor room

kids had great fun in the indoor swimming pool

pool heater was not working for the 3 nights we stayed which made it very cold for the kids , and with the pool

too many kids/families. tablet in room didn't work for all the funtions.

children-literally a 1:4 adult to child ratio-doing cannonballs, shrieking and running around, as kids do

kids aren t allowed after 10, which is understandable

to get to stanley park (with bikes) for the kids

guests at the pool: played their own music, got loud, inappropriate behavior for families with kids

pool and hot tub was a great place to spend a few hours in the early evening (minus a few noisy kids)

lovely choices for kids on the menu for in room dining which was of great quality

nicely laid out and i appreciated having the drying line for the kids swimsuits in the tub

breakfast was $40pp including kids! we didn t go

lady next door complained of noise complaint at 9pm of my kids being excited and received a letter from front

noisy street and dumb kids yelling around all night on the street

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

we enjoyed it very much and the 2 kids had a very

location; proximity to second beach pool was great for kids.

my kids loved playing by the beach before we end our day

on the booking site oversold it, which i don t appreciate, particularly when travelling with kids

gesture to offer little help, especially when some one just arrived from the airport with small kids crying due

need to be fixed (be careful if little ones around the windows as they swing right open and kids could fall to

no seperate beds for our kids

amazing location, friendly staff, laundry facilities at the property

staff is incredible - always happy to help, wonderful with kids, patient and kind

big, spacious and comfortable rooms, very comfy beds and kitchen area is so well equipped

there s a kitchen which is great if you want to prepare your meals

the other bed is located in the kitchen/living space

our room was spotlessly clean, beautifully designed, and equipped with high-quality kitchen facilities

the room was less expensive that route but i couldn t downsize when my kids decided not to come with me

had a 3 bed unit for husband, self and three adult kids

there is nothing i could say . it was perfect for my kids and i.

a comped ice cream sundae for the kids was the form of an apology which is better than nothing but it was one

my kids loved the old elevator and the location

parking fees ,and charge for kids movies

the special entertainments for kids on canada day were amazing- my daughter loved the airbrush tattoos, photo

if you are traveling with kids, it s a great place my son really enjoyed everything, from the food to

kids activities were brilliant, we stayed 3 nights and the kids had lots to do.

location and facilities are excellent. two pools made the kids really happy.

the large numbers of unhoused people and open drug use could be jarring for some folks or kids

housekeeping knocked the door very early in the morning when the kids were still sleeping.

i would love to see more kids friendly and family tv channels in the future

we have 4 kids, but the rooms don't accommodate us all.

noice from other guests' kids running the hallway

the pool is large and with a water slide that keeps kids entertained for ages

i love that it has everything you could want for adults and kids, it's clean and easy

if you have kids this hotel is awesome for them

the facility was very clean and staff friendly. my grand kids loved the pool.

not recommend if you have kids the restaurants are in the casino and kids not allowed in them so we could not

very good for families with kids

travel with 3 kids from years

breakfast was a nice bonus with the kids, and very thankful it started at 5:30am unlike other places that are

kids loved the breakfast waffle maker!

check-in (btw, they upgraded our room since i mistakenly booked a small room for 2 adults and 2 kids) are such

small parking space but it s not a big deal for me

ok parking,

parking was limited, but felt safe

bagged breakfast was delicious(other places felt like a child's snack bag for school)

breakfast was great

one thing worth mentioning is the sound proof isn't the best which you can hear kids talking in the hallway,

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while

food for kids on the bruno menu but i asked for plain pasta and they did do it for me but if it says family

modern decor ud83eudd70 we enjoyed our stay - the bathroom is so nice ud83dudc4dud83cudffc my kids had fun

the staff were super helpful with early check in and luggage storage

if you just need a clean place to sleep, store your stuff and grab a quick breakfast with kids its fine

could hear the kids in the room above us yelling and running back and forth across the

it was pretty much a breakfast for kids: cheap cereals, sugary yogurts, sugary muffins, pancakes and baked

bathroom smelled like pee, the room was feeezing and smelled weird -my kids said like boiled carrots the breakfast

there's nothing near the hotel for the kids

kids like the pool

good shuttle service, lovely room and great staff

friendly and helpful staff. super comfortable room. food was fantastic. pool and spa were great.

didn't have breakfast

i didn't like the pool ambience- the music was way too loud and not at all relaxing

after the booking to confirm that i booked 2 rooms for me and my wife with one bed and for my 3 kids with separate

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

restaurant, no kids menu very expensive, food was bland but it s the no lit place to eat other than taking a

kids enjoyed the pool after long flight

kids loved playing in the pool

the kids having to witness drug use

kids loved the hot drinks machine in the lounge

when i booked online it said no pet deposit

i booked the location as it was close to my meeting and parking was included.

we were told our room had a kitchenette but the fridge and microwave were in a different area than the sink

love staying here because of the pool, our kids love the slide

many sports teams with kids behaving poorly

pool was clean and fun for kids

everything specially the pool my kids love them.

great pool that my kids really like it

old lady, two small kids, 9 bags, a day between flights

small but clean and perfect for the kids to get some energy out

the staff let my kids choose a stuffed animal which is above and beyond

in at 11pm and room service was still available and reasonably priced for my hungry kids

you giving the kids a little toy is out of this world, they are so happy when the wagon comes out

and kids wearing light clothing

for a family with 2 young kids this was great

free coffee- bonus! games for kids!

we ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we d be in good

my kids didn't want to get up until i told them ihop was next door for breakfast

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

sad the pool was closed. my kids were hoping to swim

they saw i had two kids with me and they ignored and couldn t help

family with kids, they charge kid breakfast

room was okay, the only issue was the kids next to our room crying all night long, and we could hear it

no pool for the kids, they were disappointed

our room must have been close to pool as we could hear kids and yelling and screaming.

not go to any of the restaurants with my kids

not enough parking

the breakfast was excellent

spent two nights there with my kids and a our (big) dog

the diy waffles were yummy, my kids were loved it

comfy beds nice pool and hot tub all day coffee available the kids loved the waffle machine at breakfast great

pool was great for the kids

i had 2 young kids, i requested a cot for my 3 year old on the booking app

love the cleanliness, and that it has a full kitchen which makes it very convenient when you have kids :)) plus

get into the room until close to 4:00 pm even though the front desk knew we were there and with 2 kids

pool was great for kids, small and shallow for adults

the kids loved the swimming pool it's open until 11pmud83dude0a

good breakfast in the lounge next day

our kids very much enjoyed the quality of the tv s and the outdoor hot tubs

my kids didn t eat the sausages which looked uncooked at the end of the microwaving and we had to

the pull our couch that my kids used to sleep needed to be updated

not fun when you have kids

kids were disappointed because they wait for long time with the hope they

clean - spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early

the loading zone was occupied on my departure date and i had to make several trips with 2 kids to the parkade

wifi was really good

liked to whole lay out of the room, the mini kitchen, the living room space with the balcony and the king size

simple but great kitchen, and top laundry facility

rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors

roof top pool was a lovely accommodation for the kids as well

had to pay extra for young kid but according to ihg website all kids under 12 are free

the staff, location, cleanliness, breakfast and pool

location is ideal and the underground parking is great

in room was to hot, very hot!!! and windows not safety for kids

it was incredibly convenient while visiting our kids who are university students

the wifi was free

the wifi is password free, it may have some security risks.

there was an option of doing laundry as well

to airport with free airport shuttle

one bar staff at night who struggled and then was irritable when additional staff gave some support

free airport shuttle and close to airport. good sized family room. pool open in march!

airport shuttle was a wonderful service and it was on time

however this hotel never provide the free shuttle services to airport anymore

to eat at the restaurant but it was booked, the pool was extremely noisy at 10pm with screaming kids and parking

good size rooms. did the job. good night rest. had pool for kids.

ala carte breakfast was superb

free shuttle bus to the airport was great and on time every 30 min

great location. pity the spa pool was closed