in a big city, travelling with kids and we would have appreciated food in the room or at the bar/restaurant

beds were super comfy, we very much enjoyed the pull out couch option for the kids

were no wifi login instructions provided (wifi name and password); instead, you had to sign up to a

shuttle service, excellent location near shops and restaurants, and an extremely helpful and

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided

good size rooms. did the job. good night rest. had pool for kids.

to eat at the restaurant but it was booked, the pool was extremely noisy at 10pm with screaming kids and parking

enjoyed an excellent burger at the bar and chatted with the friendly barman resulting in a pleasant couple of

large room with fridge. good shuttle service

ala carte breakfast was superb

no provision of any motel information, food facilities, very limited room service menu, not even a pen provided

it because it had a shuttle, but unfortunately they were on strike

pool is actually outdoor pool

bar & dining on site

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

toilet was too low and more for kids

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

the location to the park was amazing and gave the kids lots to do in the evening

kids running amok around lobby dirty windows in room (bird poo) room rate too high for an airport

location, clean basic room ,comfortable bed ,i had late check out at 1 pm and this was great as i had a late

i had 2 young kids, i requested a cot for my 3 year old on the booking app

stayed here with young kids, it was amazing, close to airport and all the places around this place, definitely

the diy waffles were yummy, my kids were loved it

the individual packed breakfast in the morning was a kids touch during

pool was great for the kids

free coffee- bonus! games for kids!

up getting a taxi instead and pay for it since that was super late at night and we have small kids with us

and kids wearing light clothing

we ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we d be in good

ud83dude44 *noisy air conditioner but my kids loved that because it was like white noise all night

family with kids, they charge kid breakfast

they saw i had two kids with me and they ignored and couldn t help

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

room was okay, the only issue was the kids next to our room crying all night long, and we could hear it

sad the pool was closed. my kids were hoping to swim

great pool that my kids really like it

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

indoor pool a little crowded. too many kids

love staying here because of the pool, our kids love the slide

many sports teams with kids behaving poorly

kids like the pool

room service had a great seduction of healthy menu options to choose from for all ages

the amenities such as the heath centre and pool are clean and well kept

arrived at the hotel about 6 hours ahead of regular check in, but they accommodated us with an early check in

the gym needs some upgrades especially the bikes.

kids loved playing in the pool

kids enjoyed the pool after long flight

restaurant, no kids menu very expensive, food was bland but it s the no lit place to eat other than taking a

after the booking to confirm that i booked 2 rooms for me and my wife with one bed and for my 3 kids with separate

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

modern decor ud83eudd70 we enjoyed our stay - the bathroom is so nice ud83dudc4dud83cudffc my kids had fun

food for kids on the bruno menu but i asked for plain pasta and they did do it for me but if it says family

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while

one thing worth mentioning is the sound proof isn't the best which you can hear kids talking in the hallway,

booked on a higher floor) but you can see into some of the bathrooms of people s rooms from the pool if they

no laundry facilities

the staff were friendly, parking was good and they had our room ready ahead of

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very very friendly

gym is quite noisy and disturb our sleep

the breakfast and the shuttle

bathroom smelled like pee, the room was feeezing and smelled weird -my kids said like boiled carrots the breakfast

it was pretty much a breakfast for kids: cheap cereals, sugary yogurts, sugary muffins, pancakes and baked

could hear the kids in the room above us yelling and running back and forth across the

there's nothing near the hotel for the kids

if you just need a clean place to sleep, store your stuff and grab a quick breakfast with kids its fine

they did have a waffles, which was only one thing that my kids loved, but i don't like to serve sweets for a

travel with 3 kids from years

staff were very helpful in switching our king bed room to two-doubles for the kids.

breakfast was a nice bonus with the kids, and very thankful it started at 5:30am unlike other places that are

a 9am check-in, although had to pay an extra $45 and wait in the lobby for 30mins with very tired kids (after

great pool and water slide for kids

kids cannot go through casino to get to food court

i love that it has everything you could want for adults and kids, it's clean and easy

the pool and hot tub- there is a slide for kids, the gym is good not amazing but clean and quite a few machines

if you have kids this hotel is awesome for them

small but clean and perfect for the kids to get some energy out

the staff let my kids choose a stuffed animal which is above and beyond

kids loved watching planes and they werent loud at all

in at 11pm and room service was still available and reasonably priced for my hungry kids

convenient to catch early morning flight, kids had fun watching the planes

the kids loved the pool.the weather was perfect.

its clean, and room are spacious. my kids loved it.

person with luggage cart - too hard to get in door at parking lot - need wheelchair button

very helpful staff. comfortable beds. good breakfast. casino attached.

wifi out all the time no communication with staff bursting into room

it has a pool (in doors so loud), laundry, restaurant (kids eat free

beds are amazing, kids under 12 eat free.that was a major help in the mornings

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter

kids breakfast should be free with a paying adult

service is excellent and breakfast (extra $) is very good

roof top pool was a lovely accommodation for the kids as well

had to pay extra for young kid but according to ihg website all kids under 12 are free

rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain),

excellent location. pool. gym. parking. great spot.

kids were disappointed because they wait for long time with the hope they

swimming pool was overrun by noisy kids right up till 10pm

my kids didn t eat the sausages which looked uncooked at the end of the microwaving and we had to

very much enjoyed. kids lived.

our kids very much enjoyed the quality of the tv s and the outdoor hot tubs

pool was great for kids, small and shallow for adults

get into the room until close to 4:00 pm even though the front desk knew we were there and with 2 kids

love the cleanliness, and that it has a full kitchen which makes it very convenient when you have kids :)) plus

the kids loved the swimming pool it's open until 11pmud83dude0a

friendly staffs, good room size, full kitchen utensils, and cleanliness

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

my kids had to plug their noses to walk the hallway and one gagged the entire time

we loved staying here and it was perfect for our kids

a few good restaurants and pubs and lots to do for kids

entire 2nd floor smelled very strongly of pet urine

wasn t quite, kids next door were screaming

lived in this hotel with our kids for 8 days, and everything was great

rooms were clean, kids loved the heated pool. buffet breakfast was delicious

once we checked in we found out it was closed which was disappointing for the kids and i

i felt so bad for my kids

not really a family hotel as there are no kids amenities.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

shower and location. also, fireplace in the room.

the breakfast was good and the restaurant inviting

breakfast was served in the adjoining restaurant, where we also enjoyed an evening meal

couple restaurants are located in casino so kids under 19 cannot go

my kids want to come back and that s high praise coming from and 8 and 6 year old girls

casino close by. 24hour convenience store, 24 hour gym.

staff, 24/7 room service with delicious food, comfortable bed, nice view, separate door for toilet, casino

was not a fan of breakfast coming in disposable boxes with single use cutlery.

went to honey salt for lunch and breakfast, and tried the viktor restaurant one evening for dinner

those who do not know, this hotel is pet friendly, and it is also attached to vancouver's only casino, so guests

quibble is the the hotel bar is a public bar with a doorman & a dress code

all the restaurants shared menu items, no pool, definitely not a 5 star

service, clean room, excellent room service and jw spa staff

comfortable big bed, air-conditioned, well equipped kitchen and very tastefully decorated

excellent kitchen facilities with high quality fittings and crockery

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

has washer and dryer and well equipped kitchen

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

the kids did not feel safe going out in the evening

we were sent an extra roll out bed so my kids wouldn t have to share a bed

great to get a hotel room to accommodate 2 adults and 3 kids

breakfast was really great, kids loved it

beds in one room and pullout sofa bed in the living room, it was perfect for 2 adults, 3 small kids

would be good to have family rooms for travelling with kids

our kids were complaining about it

plus snacks for kids in the lobby was a bonus

hotel was well located, staff was friendly, breakfast was good, the beds were comfortable and kids said the tv

highly recommend if staying for a longer stay as there is a full kitchen if needed with young kids

had an unexpected stay here when one of our kids ended up in hospital in vancouver

breakfast is ok, my kids love the mango smoothie and the waffle as they can make it themselves every morning

great breakfast, kids loved it and the jacuzzi!

my kids enjoyed the breakfast ud83dude0b

the separate master bed is great for couples with kids. very close to stadium

my kids are too young for an attached room as the staff suggested, and in the end we were surprised at

breakfast waitress was very friendly. great that kids are free.

dirty outside the hotel and not a place to walk around at night with kids you see people openly doing drugs in

requested the rooms to be close but when i chick in they said when do not have close , me and my kids in different

close to everything. neat pool. very good breakfast included - kids eat free.

they gave kids apples and cookies when we checked out

the hotel and room were modern and clean, and the kids loved the pool

the pool was a big hit with the kids

taxes in, breakfast should be included or voucher for it and pool warmer, it was really cold for kids to

it really added to the magic of the weekend for my kids and i

we had problems finding a place to park for the night, walking with kids and luggage for blocks in the dark

kids and i both loved the walk in shower, which also had a hand held shower, which could be great

did great; even let us park for day after checkout which was so helpful with kids

running and screaming kids in the hall were constant and it isn't recommended if you are looking for a romantic

we re travelling with kids (8 & 9 years old), the hotel was located only 15 minutes walk to science world,

we had a large room , the kids had twin beds in another and there was a large living room with tv's in all

kids loved the pool

absolutely great with the kids

the pool was too busy with kids screaming

a seven eleven, mcdonald's and tim hortons right outside so great for an early start with the kids

and that there is a pool and hot tub for the kids to play in and us adults to relax in

loved the convenience of moxie's restaurant downstairs, great when you have hungry kids

out to sid & front desk staff, who kept the pool open an extra 30-mins so the kids could have a late nite swim

loved our view and the kids enjoyed the pool

there were a ton of kids (high school and college) everywhere (some formal) and they were loud as teenagres

come every year with one of my kids for a night down town

terribly slow wifi

come every year with one of my kids for a night down town

great little wine bar for meeting up with our local friends before a night out

flexibility for late check out

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

the kids liked the ping pong table

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

horrible wifi

and it would be nice also to have like a play area for kids to make it more family oriented

the springs were huge and made the bed awful for our kids to sleep on

my kids slept comfortably on the pull out couch in the living room and the bed in the room was very

woud have liked to have connected rooms for kids and parents rooms.

pool and spa were appreciated by the kids

bed was great. kids loved the spa.

i booked room for 2 adults and 2 kids including breakfast, i had to pay breakfast for kids at the property

pool / hot tub area was very busy and noisy, with a lot of kids

the front desk staff went above and beyond in giving plushy souvenirs to my kids on check in

most kids don t like all the seeds on and around the slices of bread

kids loved the hot drinks machine in the lounge

the kids having to witness drug use

there was a kitchen unit and with burners etc, but not so much as a spoon or fork

pros: the courtyard is lovely, many nearby services, good wifi, conclusion: you could do worse but for a little

and went out of their ways to help, room was modern, clean and comfortable and there was free parking

if my kids loved it, that means i am going again.

we could walk with the kids to a great malaysian restaurant or eat at a high end restaurant on the premises

that we had a separate bedroom so that when the kids went to bed we could still watch tv great to have the

room) was a bit inefficient, a lot of empty space in the middle, might be good for smaller kids

the kitchenette is good to have especially that i have kids with me

and the pool on saturday morning felt like a man used it to teach little kids swimming lessons

kids had a blast in the pool. rooms were great. staff super friendly

no kids

amazing service. perfect location. relaxing pool area

the in room fireplace can t be beat

staff went above and beyond by dropping off cookies for the kids in our room :)

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

no pool, the spa bath didn't have jets. but that is about it.

location, clean, good for family with teenager kids-separate room, full kitchen

it was a treat to have space away from the kids while traveling

instead we sat in the lobby with 3 small kids for better part of the day

that said, my kids absolutely loved it and and we had a lot of fun there

room for families with a separate bedroom and fold out couch in the lounge for the kids

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song

kids enjoyed the scooters available to them as well

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant

with every essential things: warm and bright lighting, air-conditioning, hair-dryer, fast speed wifi, desk and

we had booked our stay there specifically for the kids to use the pool, pool was closed during most of our stay

the kids still loved it but it lets the hotel down

babysitting facilities (one of the reasons why we chose the hotel as we were travelling with kids) and a free

they didn't offer any extra information about amenities or things to do with young kids

had a mini bar but also an extra fridge to store personal things which was great with kids

at all, very much geared towards adults and received complaints from other guests because of my kids, who were

kids running and jumping early in the morning

i would have loved to have a (small) pool to relax with the kids for this type of hotel.

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

we had room service and it was excellent, as was the cooked to order

fantastic service and facilities for our family of 5 with young kids.

room was spacious for family of four with small kids

00 and we were quite hungry (kids), had to go around the block

the indoor heated pool was a huge bonus for the kids too

the bath was luxurious.. room service was elegant and everyone was lovely.

need better heated pool for kids

kids always looking forward to go the pool after a long day outside strolling around the city

are traveling with kids and you choose a hotel because it has pool and then they tell you that the heating is

great pool and brought up kids size robes. aircon worked. beds were very comfy

were made aware of the pool closure beforehand and a treasure hunt was set up for the kids to in part make up

even accommodated us for early check in definitely a plus

it is and old hotel used to be the delta but very central. restaurant and bar were excellent.

no 24 hrs room service, it only link to diva with dinning in or breakfast service only

room service food was overpriced for the quality

really lovely and friendly staff at check in, allowed an early check in too which was greatly appreciated

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

room was the perfect size for our group of 4 (2 adults and 2 kids)

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

when trying to minimize light in the early hours of the morning so as to not wake up kids it s annoying to

so when they suite check if they can split beds for kids/teenagers

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just

come with our young kids and the room beside played music till 3:30am and we're very loud we called to get the

kids love the breakfast everyday

should be no kids under 18 after 7pm and pool left open till midnight for couples sadly closes too early and

room had 2 double beds which were a bit small for 2 adults and 2 kids.

best of all, the staff were super welcoming and nice to our kids

not an issue as we used skip the dishes but something to be aware of if coming with kids

staff are so friendly and helpful and were very kind to my kids

location and the room was ample for our family of 4 (2 kids under 12)

the kids missed having a buffet breakfast but the food we ordered was exceptional so they were very

no hot kettle,the coffee maker wasn't working, slippers were kids size, couldn't use the hot tub after 11pm

lovely touches like cookies for the kids

very good spa/gym

wifi sucked

the breakfast services were a bit slow due to short of staff i thought

no pool for the kids, they were disappointed

not go to any of the restaurants with my kids

our room must have been close to pool as we could hear kids and yelling and screaming.

not pet friendly

the food we had, breakfast and room service, was very good

the kitchen put 'everything' on the side so both kids

size for the location and the price was reasonable enough for us to get a separate room for the kids

kids and i loved the views, the balcony, the windows (and blackout shades

when traveling with kids, i always try to get a room with enough space for them to play with their toys and

very central (but still not walkable if you plan to visit a few spots all in one day and/or have kids)

is doesn t work, we got lost trying to find a way back to the hotel in the rain with young kids from parking

don't stay here if there is a kids cruise leaving

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

room service wasn t available because if covid but we still had to ask for towel

i was offered an early check in arranged my day around that and was denied at the counter for

i have 3 kids and the room was perfect

hot chocolate and little milk pots would have been nice for the kids, perhaps the odd cookie.

on and off; bedroom door in suite got stuck repeatedly (took some serious muscle to open it - the kids were

our kids loved watching the boats, trains and sea planes from our window

gym and pool has adult only times. wasnt able to swim with my kids

a good size for families and the staff were so helpful even making sure we had mini robes for the kids

wanted to have adjoining bedrooms with the kids we were one floor apart

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance

we planned to spend one afternoon with the kids on the pool

toilet no door- very bad for kids

maybe smaller portion options for the little kids

my kids loved playing by the beach before we end our day

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

location; proximity to second beach pool was great for kids.

would love to see a better set up for parents with 4 kids