dinner at the lodge restaurant was excellent and had options for the kids and breakfast was fine

the hotel is in a great spot with a little play park for the kids

loved warm welcome, the room, the breakfast and the little play area for the kids

wifi unavailable in bedrooms, so work planned in evening unable to be completed.

the full scottish breakfast, made to order, was first class

hotel is in the lovely village of strichen ample parking room was a good size and clean staff were very friendly

the room was fine as it had everything we needed including a strong wifi signal and i should add that it was

parking and free wifi

as we had to leave early and also made us a great pack lunch which was good the customers in the bar were very

nothing was any bother to then our pug pablo even did a shift behind the bar

perfect room for a family with 2 kids with plenty of space

son and grandkids live in portsoy so decided to book a room for me and my daughter to have some famil time

the staff was so nice to our kids, they even have a corner with kids toys to play with

very tasty food and kids meals very good value for money

is in the centre of portsoy with parking to the side and front

room, decent walk-in shower plenty towels, tea/coffee good breakfast parking was easy quiet on the

and missed the kitchen for dinner but the publican allowed us to bring takeaway into the front bar to eat with

very bad wifi; most of the time none at all

the food was absolutely delicious, and the regular locals in the bar were very easygoing and welcoming

did not know the location but lovely village, great location and parking

was just perfect for my sister 40th the lodge was big and spacious and perfect for the kids to be able to make

for the room service charge for delivering food 5 a pop which is no very good when your spending decent

wifi is fairly poor in the rear building

wifi was intermittent and not great if you wanted to chill in your room and watch anything on a

breakfast was well served and delicious

lovely room - bed comfortable - breakfast and restaurant

wifi not working in room

parking outside, lovely clean hotel with everything you could need including iron, ironing board

very friendly staff, and breakfast and dinner were excellent

the choices offered for breakfast were superb. parking was easy on the town square.

wifi almost useless, did mention this but to no avail

wifi was sketchy and kept dropping out after a few seconds

the bar was lovely and the breakfast room was also nice

stayed 3 or 4 times now and the wifi is very hit or miss depending on room location

wifi wasn't working the night i was there, and the tv was buffering

wifi was very poor

plenty of parking, bar and restaurant

located hotel with good parking and easy access to tourist attractions in the area

check in and out was easy and plenty of parking

lovely room great shower and bar food was excellent

waited from 1830 until 2100 when the receptionist came to us at the lobby to inform me that now kids cannot go

worst experience to sleep in for kids

great for travelling with kids

room was too hot and wasn't prepared for us, kids bed wasn't made up and when i open up the sofa bed it has

half swimming pool open (due to kids lessons on other half) as pool is small anyway it was impossible to swim

location and the staff are the best, they kept the kitchen open for us when we were turning up late and even

location was great with plenty parking close to the door. easy to connect to wifi.

outside the main room across a small hallway with a huge padlocked door to a staff area (possibly kitchen)

bar very good for food first night

alternatively a 'continental' breakfast is provided and left in the the little kitchenette area upstairs, we

there is a lot of outside seating with swings and things for kids and heated pods which can be hired foir

too many none residents in bar and restaurant

plenty of on site parking

22hrs despite hot food been served we were informed kitchen closed

wifi. there was none. it was a big issue for me as i couldn't get any work done

the food was excellent, cooked with expertise and even the bar meal wasn't the ordinary bar meal, but well

property has a nice bar and a cafe with also great food and atmosphere

a beautiful, huge beach with a colony of seals, which make for a lovely walk after their amazing breakfast

breakfast choice was equally fine and delicous

breakfast was excellent and the dinner menu and quality was first class

kids on the sofa bed were very uncomftable

handy wee park for the kids to run off steam for 5 mins after tea

kids were on a double sofa bed and said it was a little wispy and uncomfortable but they both slept

hot chocolate in the drinks tray would be great for the kids

very spacious resturant amd seperate bar area to

excellent if you want to play golf and well placed for continuing north.

and adding the most fascinating golf course i have been playing

hotel, lovely staff but the breakfast was inconsistent

breakfasts.

breakfast was excellent, overall good value and fantastic service by staff

a bit of extra entertainment with the goat escaping into the kids play area

kids loved their bedroom

everything. it was beautiful, a lot of attention in the details, games for the kids

there s a climbing frame and play area at the rear of the hotel and two wee goats to keep the kids happy

beautiful clean little apartment kids thoroughly enjoyed it

the breakfast was done to perfection and just the right amount of food

of blackburn, nice old building, lovely pub downstairs, solid fry up breakfast

small country hotel, breakfast was the best i've had - very nice indeed

nice friendly and popular bar downstairs that was full on the

excellent breakfast

travelled with 5 kids, staff very friendly and

kids and animal friendly

d) so we were barely able to sleep as we wanted to constantly check the kids were ok, we left early and used

staff were very friendly:) kids loved the little play area at side of

the restaurant and bar are beautifully decorated to make guests feel comfortable

large outside seating are and grass area for kids

low wifi speed

room was clean and had a nice view of the garden and car parking area

rooms are very clean, great wifi, heard they are getting 40 smart tv s this month

need a gym at least as isolated and business travellers need ease of stay

kids running around but that s just me.

managers kids and family make lots of noise until late at night. sceaming kids

the owners kids were were running around screaming and crying till well after midnight the breakfast was a

family who run it are lovely with really nice kids

noise levels were ridiculous, kids running around , people shouting and banging doors til after 2am no staff on

it was lovely and spacious but being right next to the front entrance with two young kids wasn't ideal

a great stay with my kids

nice hotel in good location with lots of parking.

the parking is sometimes not enough.

plus the food in the bar was spot on

organised a more spacious family room for myself and kids when i checked in

bonus was the kids spotting the rabbits and different birds who were just outside the window

would normally walk, but due to injury and having 3 young kids, i couldn't

and worn out facilities bathroom was really small was told restaurant does not serve kids meals even though this

was open all day but it actually didn't open til 5pm so we had to find somewhere else to feed the kids

that still had a pulse, a 20p toffee yogurt from lidl, banana, vacuum packed mini croissant and a kids orange

then open the door and tell them to move along which was a horrible situation to be put in with kids in the

was a party in the conference room and the people had kids

problem with our planned room but sorted a new one for our arrival and gave us some vouchers for kids milkshakes

lovely spacious bed and good bed size for kids

the kids loved the breakfast options

kids camp bed quite small and duvets were very small for beds

clean and modern ..comfortable and good wifi

room modern clean wifi free . lovely big walk in shower . breakfast lots of choice and hot

dinner and breakfast were delicious

no room service but you could place order for food, then they would call room to say it was ready,

bar staff and the breakfast team were so helpful too and nothing was a bother

was not watchable as picymture kept breaking up, reported this on check out also struggled to use wifi

room service and carrying your food in the lift was also not great

gymnasium available

pub just behind the hotel where you can have all sorts of meals and has a nice play area for the kids too

too early for me to have breakfast and arrived too late to use the wifi

could have had some bar food available after 10 eg chips burgers snacks had to order a mcds

early check in of 1400 and late check out of 1200 makes a huge difference

everything was excellent. rooms lovely, breakfast great. no noise. perfect.

but very nice the kids loved it, the pizza is awesome on the restaurant

the kids were all entertained nearby, while adults were able to sit and relax

kids insist on staying here whenever we are in aberdeen

clean rooms, friendly staff, great choice at breakfast, and activities for kids in the common area

a very quirky feel to it - the games, pool table etc were great, especially when travelling with kids

only real annoyance was a family on our floor allowing their kids to run up and down the corridor, nothing to

kids loved being able to make the waffles for there breakfast

young kids running out and in the door

even my kids, who can be a bit fussy, had second helpings and that says a lot

functional, good for kids, a short walk to the airport

4 rooms but they were all over would have preferred rooms closer to each other with kids being spread out

was great, staff was amazing and the best part of it was the pool, which both my kids enjoyed very much

hotel, the pool was an added bonus when staying with kids, we made full use of the facilities

clean, also ate at hotel and had lovely meal, nice area for sitting and friendly staff, kids loved the pool

swimming kids friendly very clean helpful staff

there was a mum and granny and a couple of kids

could not of been further apart choice for meals poor and really don't cater for allergies the 2 kids both have

from the bar menu needs to be revamped or even the kitchen team needs to be replaced

in quick, excellent location for p&j live, prices reasonable, live music and great atmosphere, bar food really

on arrival computer systems were down, no tv working in room and no wifi.

possibly a little dated this didn t bother us staff were very attentive and great with the kids

for them and pick them up), and especially, - as in other places in scotland there was perfect room service, it

wifi worked well

the hotel itself was fantastic with lots of parking and really helpful and sweet staff, i did not try the

wifi, really helpful and friendly staff, close to the p&j events building and the airport

only downside for a family traveller was the time limits on the the pool for the kids

booked a room with 2 double bed, sleeps 2 adults and 2 kids (2 and 3 years old) comfortably

location was a bit away from city centre and there was nothing much to do for kids

kids restricted pool times were a bit frustrating

travelling with 2 kids, i found the rooms to be a great size to accommodate us comfortably

nothing staff member had her kids there, and where left to run around

will never return here - gangs of kids as per pictures - bullet holes in

headboard not fixed properly to wall, risk of upsetting neighbouring rooms, even though just the kids, whenever

noise from a room next to me i phoned reception 5 times and no answer keeped my 2 kids up all night was a joke

the kids thought the door to the next room was fab, so we could all be together

breakfast was a bit manic with it being the kids having breakfast with santa day and there wasn t a lot of

for a family and two (energetic) kids, they room is small as there is no space to move around when both beds

so is the room when you share with kids

rather noisy late at night with kids being a bit unruly

not the hotels fault but kids constantly screaming in the rooms next door and banging against the walls

kids were super happy with all the facilities

outside starbucks and the bar there is a grassy and paved area for kids to play whilst you have a drink at the

easy check in, swimming facility s with the kids and super clean

great room, kids loved the swimming pool.

restrictions on kids using pool

handy location, staff friendly, nice bar and good breakfast

i think breakfast at 12.50 is overpriced. the wifi was variable.

especially quiet place and very high food quality; free computer&printer access; high quality of room service;

friendly staff, excellent breakfast, covid secure, good parking

from the front desk staff, to the restaurant and bar staff, to the weekend housekeeping staff, everyone was

kids food was great value for money

more than an hour to receive the kids dinner and place was not full, had to ask the same thing to 3 different

stunning property, kids kept talking about how lovely the hotel was

beds were too small for 2 adults and my 2 kids probably next time i won t go for queen s bed

there were four of us, 2 adults 2 kids, asked about family room and were given a twin

would be better if gym/sauna facility was better

we got room service for breakfast in the morning it was superb and bang on time

had a safe and fridge in the wardrobe, a smart tv, good strong wifi

gym was shut for refurbishmentud83dude29

the bar & restaurant are also wonderful

all bar staff, apart from one guy, were inexperienced kids and the lack of service or management

room was private, spacious and clean and we even had separate access for our four legged kids

folk with kids don t necessarily get time to hang out in the bar at night you see

location for what we wanted it for and staff are excellent, got an early check in with out any issues and was

fantastic balmoral suite was amazing ,food was amazing dinner and breakfast , drinks were amazing bar was

and my partner went here for a night away from the kids, we will be returning and hopefully taking the kids too

they did not have kids menu and limited dinner choices.

was a function on directly under my room and was so noisy into the next day then there were kids running up

room service menu said to 11pm but they did not serve after 10pm!

breakfast was filling staff were very helpful hotel was very clean very central easy to get too

we were jetlagged with kids so it wasn't ideal

great bar food too

large, comfortable bed. good wifi. convenient location. very helpful staff.

the bar downastairs was not to noisy

friendly staff, nice clean rooms and bar area, quiet area.

all the staff were very friendly, chatty, great with the kids, accommodated my requests, our suite was beautifully

beans with the breakfast would've been great for the kids.

having a kitchen in the room was really great extra bed to make it a room for 2 adults and 2 kids was great very

i wouldn`t recommend it to family with bigger kids since the couch was quit narrow

professional and helpful with any questions enquiries and assistance we needed with our bags and kids

v uncomfortable sofa bed for kids which they couldn t use so all ended up in the large double bed

fact that one must pay for water at reception, wifi not working and paying for parking was somethings that

room service was amazing

i also asked for a late check out and was given that too

staff very good at check on and check out, breakfast staff a little below par for a mercure hotel, never came

rooms are very tiny for 2 adults and 2 kids, but we made

only negative about our stay was the mattress on the sofa bed was really uncomfortable for our kids

friendly and really clean kids had a great time

aware holliday in if travelling with kids

we booked two rooms as i had kids with me. rooms were not close

fact you could help yourself to hot and cold drinks and breakfast bars which was great for the kids

super glad i didn t have my kids with me to have to listen to that all night

the kids had lots of fun and the staff were amazing with us and the kids

staff, good nightly rate, clean room, very central location, lovely bar, good breakfast for kids, car parking

we booked as a family and had no idea the bar/restaurant area didn t allow kids after a certain time , so

might be noisy for kids etc if in bed early - i do not know tbh

to call if we needed anything(although we had all we needed) felt very safe and secure with my 3 kids thanks

in the heart of aberdeen, lively coffee bar and resto

area of old stone buildings, with cafes, pubs, church bar and beautiful museum

location, asked for an early check in via email, after a few calls/minutes i was taken to my room

they said they had 24 hour room service in the guest services in room but there was no ability to order when

wifi login system meant creating a new account - my email the booking was under was 'taken' but

no room service

cooked breakfast was nice. room service dinner was nice. staff were nice.

wifi fine

kids are older so was not a problem however, if you have young kids may not be the place for you

didn't like the kids that were running up and down corridors at 2.40am.

) who were letting their kids run up and down the hallway for a good couple of hours (11

kids menus, staff got our food order wrong, beds were not comfortable, charged two different prices

no wifi in room 201

the complimentary breakfast was excellent and we had two very fussy kids who ate a lot

a lively entertainment venue with bowling, pool tables, and arcade games - great fun for both kids and adults

youtube or apps on tv, so we did a screenshare for kids to be able to watch cartoons

clean, spacious, plenty of towels and good shampoo, kids loved room and had s bath too.

but there was no laundry powder/ detergent

location is opposite a big weatherspoons for breakfast and there is a fab cocktail bar and restaurants in the

breakfast was good. staff were very friendly and helpful

cleanliness staff facilities complimentary drinks at the bar for rewards and 10% off

note is that while i knew about the 20 pet fee i was unaware of the pay 70 get 50 returned on check out

bedroom chair too low and no room service on second ( sunday.) night

but probably not best for a family room if you have young kids with you, our daughter is 11 and struggled to

it was so dirty covered in birds droppings , there was no way to get any air in the room for the kids , i ordered

was far too hot to point of scolding which is a concern for a family room which is designed for kids

cleanliness although kids hand prints on door mirror to our rooms inside

of the hotel that overlooked union square so my daughter struggled to sleep we ordered off the kids menu for my

location, especially with kids

my kids thought it was

wasnt much selection for kids cereal and the wooden high chairs we're assembled wrong

didnt charge me for my two kids breakfasts despite them being age where they should pay.

the triple room is super if traveling with kids

the kids were catered for, the care and thoughtfulness of the staff was second to none

no outside grounds for kids to run

the receptionist explained when breakfast would be available, their dinner dining options, wifi, room facilities

staff were so friendly, the room really comfy, facilities were amazing and we loved the room service

excellent location for our needs and plenty of parking

not something you expect when trying to holiday with kids

no bath for kids as advertised

next time away from kitchen fumes

was no kitchen or bar due to renovations, the walls were paper thin, the light fixtures rattled whenever a

room was comfortable and clean, decent shower and wifi was great

beautiful location, exceptional elegant design, free parking for guests, overall experience coming from this

location and comfort. real five stars. excellent breakfast.

spa is absolutely heaven

free parking outside and plenty of it

fast high quality room service and food

breakfast was good kids were happy

thin walls meant our noisy neighbours with kids kept waking us up at the crack of dawn

need more options for kids breakfast

kids got free icecream

need a bigger pull out bed for kids now 6 are 10 as bed too small

i had the kids menu

very comfortable, old fashioned charm, location, breakfast excellent, pet friendly

shortage of information on wifi code & breakfast times.

lovely g&t in the beautiful bar downstairs

parking is safe and secluded

lots of kids and busy at 10 am so we decided not to swim, which was a pity

bit lacking in atmosphere limited kids menu bar understaffed

t fault in one bit and plenty land and adventures if you have kids or pets with you whole place is dog friendly

center facilities are overcrowded with regular members, kids swim classes, which is not standard for 4 star

but for a change and very glad we did chose ardoe house hotel,large swimming pool for the kids plus the weather