could not log into the wifi despite numerous attempts

bar attached with pool table which my partner and our friend enjoyed

of free parking in the square at the front

easy parking

clean and comfortable we had an evening meal it was very good same as the breakfast staff very

easy parking,great view from third floor and comfy beds

i had a large dog with me and he was very comfortable with the bar staff and the locals

parking and free wifi

good wifi signal in room to watch live football

the room was fine as it had everything we needed including a strong wifi signal and i should add that it was

recommend this place never stayed in a place like it and made to feel so comfortable the kids loved it too

my kids loved it so much that we stayed in and ordered a takeaway then went back in for a swim and

our kids had a fantastic time, and we were given a very generous time slot to use the pool, which made

the night here with my mum and two kids

the guests have a shared dining room and kitchen, which is ideal if you want to cook your meals

kids loved building the fire and then roasting marshmallows

good sized lodge and cabin with areas for the kids to play

location the kids loved it everything was good

spacious, all rooms ensuite, kitchen was excellent. outdoor space was great for kids to play in.

hotel, great location, very easy parking

hotel , very clean , comftable bed , stayed with my partner and 2 kids , we all absolutely loved our stay :) we

great hotel and staff friendly..... food good and brilliant bar area

parking a little messy. would be good to mark parking places.

there is ample parking in the hotel grounds and just opposite

room with very comfortable bed lots of parking & a great location for work & pubs nice food in the

car parking is available at the rear of the hotel in a compact car park

very modern the food breakfast and evening meal(extra cost)was excellent and a very good menu parking on site

clean comfortable room. parking. very convenient for my needs.

as to our late arrival time and confirmed a dinner spot very good breakfast as well on site parking

there was not a lot of parking and some of the furnishings in the room where dusty.

wifi faultless, adjacent car park

had a wonderful stay at the st olaf golf hotel in cruden bay

the hotel is close to the beach, castle, and golf course

the bar and locals made you feel you were part of the community

rocking bar with pool

was just perfect for my sister 40th the lodge was big and spacious and perfect for the kids to be able to make

parking lots are available

wifi was a bit unreliable

wifi is fairly poor in the rear building

was that i couldn t stay longer, or get out onto what looked like a well looked after golf course

excellent if you want to play golf and well placed for continuing north.

hotel, lovely staff but the breakfast was inconsistent

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

breakfasts.

breakfast was excellent, overall good value and fantastic service by staff

there s a climbing frame and play area at the rear of the hotel and two wee goats to keep the kids happy

a bit of extra entertainment with the goat escaping into the kids play area

beautiful clean little apartment kids thoroughly enjoyed it

kids loved their bedroom

everything. it was beautiful, a lot of attention in the details, games for the kids

only a public bar with snooker table and sports tv

of information on breakfast arrangements/galley kitchen upon arrival

location was great with plenty parking close to the door. easy to connect to wifi.

with self service continental breakfast a bit stale and no meat platter as stated on menu in kitchen

there is room service available and also a very nice restaurant and bar

kids and animal friendly

staff were very friendly:) kids loved the little play area at side of

d) so we were barely able to sleep as we wanted to constantly check the kids were ok, we left early and used

travelled with 5 kids, staff very friendly and

the bar was lovely very modern and staff members also lovely

large outside seating are and grass area for kids

ample parking

no wifi in the room

unable to connect to wifi on a samsung phone anywhere throughout the property, problem known to owners but don

excellent big room, nice bar and helpful staff.

managers kids and family make lots of noise until late at night. sceaming kids

kids running around but that s just me.

noise levels were ridiculous, kids running around , people shouting and banging doors til after 2am no staff on

family who run it are lovely with really nice kids

the owners kids were were running around screaming and crying till well after midnight the breakfast was a

a great stay with my kids

it was lovely and spacious but being right next to the front entrance with two young kids wasn't ideal

i liked the parking, where i could leave my car while at work

wardrobe, the staff was amazing, very good location, very clean, best breakfast ever, safe car parking in the

comfortable and location is spot on for my early check in

pool great for kids - food in resturant was lovely - not too far from airport

was great, staff was amazing and the best part of it was the pool, which both my kids enjoyed very much

4 rooms but they were all over would have preferred rooms closer to each other with kids being spread out

hotel, the pool was an added bonus when staying with kids, we made full use of the facilities

clean, also ate at hotel and had lovely meal, nice area for sitting and friendly staff, kids loved the pool

was open all day but it actually didn't open til 5pm so we had to find somewhere else to feed the kids

would normally walk, but due to injury and having 3 young kids, i couldn't

bonus was the kids spotting the rabbits and different birds who were just outside the window

organised a more spacious family room for myself and kids when i checked in

and worn out facilities bathroom was really small was told restaurant does not serve kids meals even though this

the kids loved the breakfast options

kids camp bed quite small and duvets were very small for beds

staff the relaxing at the bar just a great weekend break the location ten minute's drive to the town and beach

early check in and very clean comfortable room. lovely helpful staff.

rooms are very clean and wifi is excellent

pub just behind the hotel where you can have all sorts of meals and has a nice play area for the kids too

room service missed my room twice in the 4 nights we were there

breakfast was not good

staff was very friendly and helpful! very clean! breakfast was brilliant

they allowed us to have a late check out. very good breakfast and friendly staff.

clean room, free wifi was good enough to download from netflix

gymnasium available

they had a gym

staff were friendly and we felt covid safe room service was

the free wifi didn't work on my phone

lovely spacious bed and good bed size for kids

was a party in the conference room and the people had kids

then open the door and tell them to move along which was a horrible situation to be put in with kids in the

it was nice & quiet, my 2 kids loved it too, would recommend

could hear very noisy neighbours shouting at their kids next

foyer has lots to keep the kids amused while i enjoyed a gin

the kids were all entertained nearby, while adults were able to sit and relax

very helpful and lots of things for kids to do and lovely breakfast so much to choose thank

a very quirky feel to it - the games, pool table etc were great, especially when travelling with kids

clean rooms, friendly staff, great choice at breakfast, and activities for kids in the common area

my kids particularly enjoyed the breakfast, who doesn't love fresh waffles

company, sitting in cold car, facing north sea for almost 5 hours, i was left stranded with kids & luggage

size room for 2 adults and 2 kids

only real annoyance was a family on our floor allowing their kids to run up and down the corridor, nothing to

all - each area with tv showing different things to suit different tastes (news, sports, movies, kids, etc

unable to log onto wifi

for public transport throughout the region, but if you're driving (as we were) there is ample parking

access to the bar and restaurant from the rooms was a bonus

very clean, nice big room. easy car parking and good evening meal, helpful staff

parking was tricky but i do have a long wheel based van.

possibly a little dated this didn t bother us staff were very attentive and great with the kids

room service, iron, hairdryer, tea and coffee and hot chocolate, with biscuits

would advice to upgrade the wifi

will book for you modern, elegant bathrooms comfortable rooms- bit dated but refurbished tv, wifi, tea/coffee

lounge bar staff were very accommodating and alex made the best cocktails on request

could not of been further apart choice for meals poor and really don't cater for allergies the 2 kids both have

there was a mum and granny and a couple of kids

everything amazing staff .. amazing gym really nice rooms perfect hotel

ev charger available on parking

free laundry with drier was really handy and the bus into town is just out the door

parking could be closer as i was travelling alone with two small kids and luggage

only downside for a family traveller was the time limits on the the pool for the kids

pool and spa area were absolutely brilliant if not overcrowded with kids which is not a problem, we just went

booked a room with 2 double bed, sleeps 2 adults and 2 kids (2 and 3 years old) comfortably

it was the perfect venue for an over night with my kids

headboard not fixed properly to wall, risk of upsetting neighbouring rooms, even though just the kids, whenever

will never return here - gangs of kids as per pictures - bullet holes in

nothing staff member had her kids there, and where left to run around

noise from a room next to me i phoned reception 5 times and no answer keeped my 2 kids up all night was a joke

the kids thought the door to the next room was fab, so we could all be together

didn't have the breakfast we choose to eat out as the kids like to pick there own and due to the current situation

beds were too small for 2 adults and my 2 kids probably next time i won t go for queen s bed

one of the few hotels that's big enough to take young kids and you aren't living in a closet sized room

kids loved their stay

the kids couldn t go into the bar and it close at 10pm.

i wouldn`t recommend it to family with bigger kids since the couch was quit narrow

beans with the breakfast would've been great for the kids.

also really liked how child and pet friendly it was, we had a couple of kids in the party and we were never

having a kitchen in the room was really great extra bed to make it a room for 2 adults and 2 kids was great very

professional and helpful with any questions enquiries and assistance we needed with our bags and kids

kids are older so was not a problem however, if you have young kids may not be the place for you

kids menus, staff got our food order wrong, beds were not comfortable, charged two different prices

) who were letting their kids run up and down the hallway for a good couple of hours (11

didn't like the kids that were running up and down corridors at 2.40am.

modern, clean and centrally located. nice bar ( a bit small) and a good menu.

might be noisy for kids etc if in bed early - i do not know tbh

to call if we needed anything(although we had all we needed) felt very safe and secure with my 3 kids thanks

the bar scene around the coffee hotel were loud at night way into the night

wifi is good and the rooms are quiet down the back

location is good for a beer or takeaway food, very cheap with comfortable bed, free wifi and large smart tv

we ordered room service we gotbthe wrobg food sent up to us, as it was quite late we chose not to complain

no room service

wifi didn't work after numerous attempt i just gave up

no utensils with room service dinner tray

there was no number for reception in room or number for room service - so had to go down to reception ourselves

we were jetlagged with kids so it wasn't ideal

had to keep logging into the wifi

staff was very friendly and the rooms above the bar where so quiet

great bar food too

and comfortable room with good wifi in attractive building in city centre, within easy walk of the station and

if you want to have a family time away with the kids avoid this property

the kids had lots of fun and the staff were amazing with us and the kids

conditioner did not work and some windows did not open, ok for young people in party mode but for kids not so

we booked as a family and had no idea the bar/restaurant area didn t allow kids after a certain time , so

super glad i didn t have my kids with me to have to listen to that all night

v uncomfortable sofa bed for kids which they couldn t use so all ended up in the large double bed

staff clean room room service - no need to dine in public alone clean facilities in room

staff very good at check on and check out, breakfast staff a little below par for a mercure hotel, never came

strong wifi and also appreciated the complimentary bottle of water upon arrival

room service

the complimentary breakfast was excellent and we had two very fussy kids who ate a lot

youtube or apps on tv, so we did a screenshare for kids to be able to watch cartoons

a lively entertainment venue with bowling, pool tables, and arcade games - great fun for both kids and adults

clean, spacious, plenty of towels and good shampoo, kids loved room and had s bath too.

great hotel with a very good restaurant and bar downstairs.

was a function on directly under my room and was so noisy into the next day then there were kids running up

and my partner went here for a night away from the kids, we will be returning and hopefully taking the kids too

they did not have kids menu and limited dinner choices.

every time when i asked for an early check in when i arrived room was ready

and the iron could be more updated and the tv didn t really work well for chrome cast and the wifi was really

was great, but if i had to note something it would be that all parking is behind the entrance to the hotel,

clear (booklet re room and facilities/times in room), the service was personal and the 24hours room service,

staff are brilliant and polite, breakfast is perfect, parking is excellent

the quality of food was excellent. parking was easy. the bed was comfortable.

the bar stays open all night for those that want a late night cap

my kids thought it was

hotel is in best location for taking my kids shopping then for food and catch a film at cinema before getting

no hot water for washing or showering,not good especially when we had kids with us.

wasnt much selection for kids cereal and the wooden high chairs we're assembled wrong

the triple room is super if traveling with kids

it was so dirty covered in birds droppings , there was no way to get any air in the room for the kids , i ordered

of the hotel that overlooked union square so my daughter struggled to sleep we ordered off the kids menu for my

very spacious room for me and the kids.

30ish so the kids just went to bed but couldn t sleep so both exhausted the next day

was far too hot to point of scolding which is a concern for a family room which is designed for kids

aware holliday in if travelling with kids

only negative about our stay was the mattress on the sofa bed was really uncomfortable for our kids

you need the especially when you re travelling with two young kids

we booked two rooms as i had kids with me. rooms were not close

wifi and tv for kids couldn t have asked for a better deal

not something you expect when trying to holiday with kids

no bath for kids as advertised

helped me with my room issues, heated my food in their staff kitchen, kept my luggage while i went on sightseeing

got charged for a proper breakfast but when i arrived i was told the kitchen no longer provides breakfast

upgrading kitchen so no breakfast

pizza with room service

£10 for late check out

very central food places close by 24 hr gym access parking easy

breakfast was good. staff were very friendly and helpful

have liked a music channel or radio station to listen too whilst getting ready to go out and felt breakfast was

is a family hotel with play areas for kids, now i like kids, but, the parents were a nightmare, letting their

great room, kids loved the swimming pool.

place to bring the kids especially with the pool nice and clean with very friendly and helpful staff

there was a lot of kids. in the spa and in the hotel this was my only criticism

restrictions on kids using pool

folk with kids don t necessarily get time to hang out in the bar at night you see

room was private, spacious and clean and we even had separate access for our four legged kids

all bar staff, apart from one guy, were inexperienced kids and the lack of service or management

lovely room, restaurant and service. taking a pet was a bonus

great bar and restaurant

was first class plenty space lovely lay out everyhing requires to make the stay perfect including room service

often stay at the chester when in aberdeen as easy to access, good parking available and bus or taxi into town

was perfect for our meetings and restaurant bar area was superb

accommodating an early check in to allow us to get dressed prior to a wedding at another hotel in the city just

would be better if gym/sauna facility was better

for a family and two (energetic) kids, they room is small as there is no space to move around when both beds

so is the room when you share with kids

rather noisy late at night with kids being a bit unruly

wedding guest (kids) running down the hallways banging on doors

when you stay 3 days with kids you need some cleaning done

no outside grounds for kids to run

the kids were catered for, the care and thoughtfulness of the staff was second to none

nice place, good room, nice shower, mini bar available if required.

absolutely superb staff, food , room, location, peace and quiet, value, parking, atmosphere etc etc

the staff were very friendly & welcoming, offering us an early check in which was appreciated (at a small extra

spa is absolutely heaven

unsure who was on in the kitchen that day, but it didn t make for a great first impression

fast high quality room service and food

the spa is also very nice and modern with high quality state-of-the-art treatments and reasonable

everything was excellent - staff, room service, breakfast, room size, pillows, bed!

i had the kids menu

appointed and parking was free

wifi seemed to come and go - stability of wifi was my only issue.

from access to parking through to excellent service, delicious food and comfortable

we also had a lovely meal in the first evening in the bar area

breakfast was good kids were happy

thin walls meant our noisy neighbours with kids kept waking us up at the crack of dawn

need more options for kids breakfast

kids got free icecream

need a bigger pull out bed for kids now 6 are 10 as bed too small

if you are a parent of noisy kids, and just need a break to beast out an essay in peace with some small luxuries

the leisure pool was full of kids jumping in and splashing everyone and staff turning a blind eye to it

was there in january with my kids

have stayed here a few times now and we love it, the rooms and lovely, clean and comfy and the kids love the

we like its location and having the pool for kids

were a couple of issues with kids menu, the pasta we have ordered had spicy tomato sauce and the chicken strips

lots of kids and busy at 10 am so we decided not to swim, which was a pity

food could of been better,and it needs to be stated that the swimming pool has lessons with kids

has ripped curtains the duvet has a stain on it and the beddings was not properly done though our kids room was

the pool is shared with clubs so can be busy with kids, which is disappointing for a relaxing break, we found

honestly, the 2nd bar

room was very large 2 large windows overlooking the river and golf course peaceful bathroom has a huge bath as

nice breakfast..excellent wifi.

breakfast also was really great, and we had it delivered via room service - it was a very speedy service and

the view from our room of the river and the golf course was an extra bonus

the warm welcome it was safe and friendly great park for kids and loved the easy breakfast provided for kids

there's a play park for the kids right outside

parking and picnic tables outside to sit and have food and drinks

the continental breakfast is more than enough for the cost of the accommodation

room was fantastic and the bar area and staff were extremely welcoming