wifi downstairs was fine

especially quiet place and very high food quality; free computer&printer access; high quality of room service;

parking and access easy

staff are brilliant and polite, breakfast is perfect, parking is excellent

clear (booklet re room and facilities/times in room), the service was personal and the 24hours room service,

and my partner went here for a night away from the kids, we will be returning and hopefully taking the kids too

was a function on directly under my room and was so noisy into the next day then there were kids running up

they did not have kids menu and limited dinner choices.

was a function on directly under my room and was so noisy into the next day then there were kids running up

beautiful bar and restaurant, spotless room, wonderful staff and menu

the kids couldn t go into the bar and it close at 10pm.

stunning property, kids kept talking about how lovely the hotel was

there were four of us, 2 adults 2 kids, asked about family room and were given a twin

didn't have the breakfast we choose to eat out as the kids like to pick there own and due to the current situation

kids food was great value for money

aware holliday in if travelling with kids

wifi and tv for kids couldn t have asked for a better deal

enjoyed ordering breakfast to my room for me and my kids

rooms are very tiny for 2 adults and 2 kids, but we made

everything was excellent. kids enjoyed the buffet style breakfast

we were jetlagged with kids so it wasn't ideal

wifi signal comes and goes a bit frustrating, but to be fair it is a lovely original building so

friendly staff, nice clean rooms and bar area, quiet area.

comfy room, warm, wifi, good shower, toiletries available, tv, tea/coffee facilities

and comfortable room with good wifi in attractive building in city centre, within easy walk of the station and

v uncomfortable sofa bed for kids which they couldn t use so all ended up in the large double bed

complaint and it was remedied, we were given the wrong time for breakfast finishing, we were told 10am, we

and found it disturbing me falling asleep and when i woke up to get back to sleep a bag of dirty laundry was

to dislike, i had a great stay with a well appointed room, friendly staff, great food, including room service

staff very good at check on and check out, breakfast staff a little below par for a mercure hotel, never came

the gym has some wear & tear. outside of that it was great both times.

i was being picky i would like a top sheet and a bar fridge

note is that while i knew about the 20 pet fee i was unaware of the pay 70 get 50 returned on check out

bedroom chair too low and no room service on second ( sunday.) night

the gym is very

all bar staff, apart from one guy, were inexperienced kids and the lack of service or management

room was private, spacious and clean and we even had separate access for our four legged kids

folk with kids don t necessarily get time to hang out in the bar at night you see

also used the gym

all bar staff, apart from one guy, were inexperienced kids and the lack of service or management

the kids had lots of fun and the staff were amazing with us and the kids

if you want to have a family time away with the kids avoid this property

everything was perfect an excellent room and ideal location kids loved the jacuzzi

we booked as a family and had no idea the bar/restaurant area didn t allow kids after a certain time , so

staff, good nightly rate, clean room, very central location, lovely bar, good breakfast for kids, car parking

to report on this part, we enjoyed our stay, even having a night cap at the bar where the service and staff were

a more open gym policy

excellent quick room service

no laundry bag

the back of the machine every time) we also arrived just after 9pm from our flight to be told the kitchen was

to call if we needed anything(although we had all we needed) felt very safe and secure with my 3 kids thanks

might be noisy for kids etc if in bed early - i do not know tbh

location is good for a beer or takeaway food, very cheap with comfortable bed, free wifi and large smart tv

in the heart of aberdeen, lively coffee bar and resto

location, asked for an early check in via email, after a few calls/minutes i was taken to my room

beans with the breakfast would've been great for the kids.

having a kitchen in the room was really great extra bed to make it a room for 2 adults and 2 kids was great very

i wouldn`t recommend it to family with bigger kids since the couch was quit narrow

professional and helpful with any questions enquiries and assistance we needed with our bags and kids

all the staff were very friendly, chatty, great with the kids, accommodated my requests, our suite was beautifully

no bath for kids as advertised

not something you expect when trying to holiday with kids

they advertise wifi in all areas but we could only get it in public areas disappointing

it says you can book breakfast, but that s not the case, because the kitchen was being renovated, which we

helped me with my room issues, heated my food in their staff kitchen, kept my luggage while i went on sightseeing

modern room very comfortable good wifi central location

wifi login system meant creating a new account - my email the booking was under was 'taken' but

no utensils with room service dinner tray

no room service

nice big room good facilities ,good wifi , good breakfast

very spacious room for me and the kids.

of the hotel that overlooked union square so my daughter struggled to sleep we ordered off the kids menu for my

but probably not best for a family room if you have young kids with you, our daughter is 11 and struggled to

had 2 kids with me and wanted to chill later on a with a programme but wouldn't work

it was so dirty covered in birds droppings , there was no way to get any air in the room for the kids , i ordered

hotel is in best location for taking my kids shopping then for food and catch a film at cinema before getting

the triple room is super if traveling with kids

location, especially with kids

didnt charge me for my two kids breakfasts despite them being age where they should pay.

my kids thought it was

youtube or apps on tv, so we did a screenshare for kids to be able to watch cartoons

a lively entertainment venue with bowling, pool tables, and arcade games - great fun for both kids and adults

clean, spacious, plenty of towels and good shampoo, kids loved room and had s bath too.

the complimentary breakfast was excellent and we had two very fussy kids who ate a lot

something to eat in molly's restaurant but they offered only room service menu at i think room service prices

kids are older so was not a problem however, if you have young kids may not be the place for you

didn't like the kids that were running up and down corridors at 2.40am.

) who were letting their kids run up and down the hallway for a good couple of hours (11

kids menus, staff got our food order wrong, beds were not comfortable, charged two different prices

check in, beautiful clean room, comfy mattress topped bed and fantastic all you can eat breakfast

no outside grounds for kids to run

the kids were catered for, the care and thoughtfulness of the staff was second to none

excellent bed, fantastic staff, very clean and very pet friendly

clean good wifi comfy bed

wifi was very good

nothing staff member had her kids there, and where left to run around

the kids thought the door to the next room was fab, so we could all be together

noise from a room next to me i phoned reception 5 times and no answer keeped my 2 kids up all night was a joke

headboard not fixed properly to wall, risk of upsetting neighbouring rooms, even though just the kids, whenever

will never return here - gangs of kids as per pictures - bullet holes in

very comfortable. spa was excellent. everyone really friendly

location with ample parking

30-10 which was too late for my daughter so they organised breakfast room service at 6

breakfast was excellent and everything you would want from a unique hotel like the marcliff, the

was beautiful, staff exceptional, location brilliant and the spa treatments were also

i had the kids menu

shortage of information on wifi code & breakfast times.

pet friendly hotel but suprised to be charged a cleaning charge for the pets stay as this was not

the room was very comfortable, the staff couldn t do enough for you, ample parking

this is definitely pet-friendly rather than pets allowed hotel

possibly a little dated this didn t bother us staff were very attentive and great with the kids

location near to p&j and excellent food and bar and staff

wifi was very weak and unreliable, i should have made it clear but wasnt there long enough for it

good breakfast excellent sandwich from room service good value

wifi is very poor.,

breakfast was good kids were happy

kids got free icecream

need more options for kids breakfast

thin walls meant our noisy neighbours with kids kept waking us up at the crack of dawn

need a bigger pull out bed for kids now 6 are 10 as bed too small

travelling with 2 kids, i found the rooms to be a great size to accommodate us comfortably

kids restricted pool times were a bit frustrating

parking could be closer as i was travelling alone with two small kids and luggage

location was a bit away from city centre and there was nothing much to do for kids

breakfast was brilliant and the pool was very good for kids.

could not of been further apart choice for meals poor and really don't cater for allergies the 2 kids both have

there was a mum and granny and a couple of kids

the menu is extremely restricted and i could only have a pizza- the staff had to go to the kitchen 3 times to

excellent room, staff were polite and very helpful, good facilities and bar area

for a boil egg at least for the breakfast but they said they do not have any eggs in the kitchen , it seems they

family rooms were huge it was amazing the kids had a ball

pool was great especially for kids.

the leisure pool was full of kids jumping in and splashing everyone and staff turning a blind eye to it

was there in january with my kids

we like its location and having the pool for kids

is a family hotel with play areas for kids, now i like kids, but, the parents were a nightmare, letting their

great room, kids loved the swimming pool.

outside starbucks and the bar there is a grassy and paved area for kids to play whilst you have a drink at the

place to bring the kids especially with the pool nice and clean with very friendly and helpful staff

there was a lot of kids. in the spa and in the hotel this was my only criticism

4 rooms but they were all over would have preferred rooms closer to each other with kids being spread out

kids loved everything too

the rules about the pool. can t have 1 adult with 3 kids.

swimming kids friendly very clean helpful staff

the kids loved the pool

but for a change and very glad we did chose ardoe house hotel,large swimming pool for the kids plus the weather

t fault in one bit and plenty land and adventures if you have kids or pets with you whole place is dog friendly

food could of been better,and it needs to be stated that the swimming pool has lessons with kids

the swimming pool was clean and had some things for kids to play with

the pool is shared with clubs so can be busy with kids, which is disappointing for a relaxing break, we found

it was lovely and spacious but being right next to the front entrance with two young kids wasn't ideal

a great stay with my kids

and the wifi was free with over 90mbps which is great for a hotel lie this

there was ample free parking

i liked the parking, where i could leave my car while at work

pub just behind the hotel where you can have all sorts of meals and has a nice play area for the kids too

minute walk from the airport, lovely restaurant, excellent room service, clean very comfortable bed

pub just behind the hotel where you can have all sorts of meals and has a nice play area for the kids too

wifi is free and was suitable for what i

wifi wasn t working

clean rooms, friendly staff, great choice at breakfast, and activities for kids in the common area

but very nice the kids loved it, the pizza is awesome on the restaurant

the cool decor throughout, the thoughtful facilities like games for kids and charging points and books on tables

not the hotels fault, but the kids in the room above us were doing mini olympics at 5am.

a very quirky feel to it - the games, pool table etc were great, especially when travelling with kids

kids camp bed quite small and duvets were very small for beds

the kids loved the breakfast options

room comfortable, breakfast fine, check in smooth

check in staff very friendly and welcoming breakfast staff also very good

rooms are very clean and wifi is excellent

was a brief problem obtaining wifi but the reception and management very quickly contacted the service provider

clean and comfortable and gym facilities

no room service but you could place order for food, then they would call room to say it was ready,

liked the evening meal room service arrangement - good food too

this meant the eating area and bar were full - forcing room service

the owners kids were were running around screaming and crying till well after midnight the breakfast was a

kids running around but that s just me.

family who run it are lovely with really nice kids

managers kids and family make lots of noise until late at night. sceaming kids

noise levels were ridiculous, kids running around , people shouting and banging doors til after 2am no staff on

lovely spacious bed and good bed size for kids

then open the door and tell them to move along which was a horrible situation to be put in with kids in the

could hear very noisy neighbours shouting at their kids next

was a party in the conference room and the people had kids

even with the window closed it was just as loud and interfering with the kids sleep

young kids running out and in the door

kids loved being able to make the waffles for there breakfast

second stay here, kids love it

the kids loved the waffle maker. courtesy mini bus put on for the guests.

even my kids, who can be a bit fussy, had second helpings and that says a lot

bonus was the kids spotting the rabbits and different birds who were just outside the window

would normally walk, but due to injury and having 3 young kids, i couldn't

was open all day but it actually didn't open til 5pm so we had to find somewhere else to feed the kids

and worn out facilities bathroom was really small was told restaurant does not serve kids meals even though this

organised a more spacious family room for myself and kids when i checked in

large outside seating are and grass area for kids

nothing. quiet location, parking at the front of the hotel, easy to find.

plenty of parking and a relaxed feel after a busy working day

size room spotlessly clean good food and well priced bar and dining area spotless staff brilliant very

wifi wasn't working in our apartment and nothing was done when we raised the issue

wedding guest (kids) running down the hallways banging on doors

breakfast was a bit manic with it being the kids having breakfast with santa day and there wasn t a lot of

given a room where the air conditioning didn t work and had to move rooms at 2am with 2 young kids

rather noisy late at night with kids being a bit unruly

not the hotels fault but kids constantly screaming in the rooms next door and banging against the walls

the warm welcome it was safe and friendly great park for kids and loved the easy breakfast provided for kids

there's a play park for the kids right outside

and very clean, the onsite restaurant had a good variety and i ate there every night of my stay, breakfast

it has a small bar and a small restaurant and at night all the locals

room was fantastic and the bar area and staff were extremely welcoming

clean rooms,friendly staff,great location great wifi

very pleasant grounds with great parking

no pen in the room to fill in room service!

nice breakfast..excellent wifi.

no loo brush. (my pet hate with modern hotels).

d) so we were barely able to sleep as we wanted to constantly check the kids were ok, we left early and used

kids and animal friendly

staff were very friendly:) kids loved the little play area at side of

travelled with 5 kids, staff very friendly and

the bar staff and meal staff were just fabulous and the food was great

stay here for 1 night bed and breakfast for 95

onsite parking and free wifi as well, perfect hotel

lovely dinner was great good platefuls , great food and friendly staff at reception and in the bar , it had two

large room; good bathroom; good wifi; good food; helpful staff

access to the bar and restaurant from the rooms was a bonus

everything. it was beautiful, a lot of attention in the details, games for the kids

beautiful clean little apartment kids thoroughly enjoyed it

there s a climbing frame and play area at the rear of the hotel and two wee goats to keep the kids happy

a bit of extra entertainment with the goat escaping into the kids play area

kids loved their bedroom

of information on breakfast arrangements/galley kitchen upon arrival

outside the main room across a small hallway with a huge padlocked door to a staff area (possibly kitchen)

alternatively a 'continental' breakfast is provided and left in the the little kitchenette area upstairs, we

the staff in the bar were just as nice, great service and very friendly

the room has a self catering kitchen available which we find to be very convenient and has all the necessities

and adding the most fascinating golf course i have been playing

the staff looking after us for breakfast could not comply with a lot of our minor requests

breakfast was excellent, overall good value and fantastic service by staff

some, the location perhaps may be a bit remote and the bar is expensive but it is aimed at being a luxury break

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

handy wee park for the kids to run off steam for 5 mins after tea

kids on the sofa bed were very uncomftable

kids were on a double sofa bed and said it was a little wispy and uncomfortable but they both slept

hot chocolate in the drinks tray would be great for the kids

perfect location for a visit to play golf at trump international

room was too hot and wasn't prepared for us, kids bed wasn't made up and when i open up the sofa bed it has

great for travelling with kids

some grumpy people in the pool who didn't like the kids splashing around.

worst experience to sleep in for kids

club could use an adults only time, sauna was not enjoyable with a hot tub full of kids right next to it (also

property has a nice bar and a cafe with also great food and atmosphere

fantastic breakfast

breakfast was excellent and the dinner menu and quality was first class

the food was delicious, breakfast set you up for the whole day and dinner was beautiful

the food was excellent, cooked with expertise and even the bar meal wasn't the ordinary bar meal, but well

restaurant closed would have been great to have a small menu of hot food available till 11pm as room service

location, price, cleanliness, bar & restaurant facilities & excellent staff

located hotel with good parking and easy access to tourist attractions in the area

breakfast choice is excellent , something for all

wifi was a bit patchy. but it was okay as i had mobile internet.

there is a lot of outside seating with swings and things for kids and heated pods which can be hired foir

the chef made it for me after the kitchen had closed, which i really appreciated, the dinner was delicious

excellent parking

friendly locals in the bar to chat and have a laugh with

there's plenty parking and it's quiet and peaceful while also being minutes walk to shops, cafes, anything you

staff very friendly. downstairs bar cosy and food delicious!

only complaint was the lack of wifi but there was enough wifi around town to do what we needed

breakfast was excellent and bar was great

breakfast was brilliant

staff cleaned every day and were very friendly plus had we a fantastic and delicious breakfast with flawless

the lounge seating in the bar was extremely comfortable

wifi was sketchy and kept dropping out after a few seconds

there was a nice bar and lounge area but it needed an atmosphere possibly even a tv to bring it alive

was very strange to discover that, when we ordered pre dinner drinks at the bar, the bar staff were unable to

no wifi and the room was a few years past havinh been last decorated

parking can be tricky close to the hotel but there is public parking not too far away.

parking was a bit difficult, it wasn't a huge deal.

great wee location, beautiful views, handy to town, easy parking

the hotel doesn't have a private parking zone, but there are a lot of free parking area around the bay

didn't bother us, but our harbor-front room was right over the busy sidewalk & bar area

the guys helped us with the desserts for the hungry kids when the kitchen was already closed

parking wasn t easy on a busy weekend.

breakfast was the best continental breakfast i ve ever had

free parking outside

was no wifi access in the rooms in the top floor

was just perfect for my sister 40th the lodge was big and spacious and perfect for the kids to be able to make

nice hotel and rooms, ample parking, excellent breakfast, kind staff, especially the breakfast staff

wifi is fairly poor in the rear building

ordering of room service

provides evening meals and if you miss that, there is room service, which can be very handy if late arriving

dog friendly, very inviting, parking just outside there s nothing to fault at this hotel

did not know the location but lovely village, great location and parking

every member of staff we spoke to were friendly and helpful , parking at the hotel was no problem and in a very

particular shout out to kyra the bar manager, she s a real asset to the place

friendly staff who were accommodating and helpful. fab breakfast to set us up for the day