my kids so that we could all swim indoors, the heater in the pool was broken, water was ice cold and

i loved that our rooms were joint and the kids enjoyed the pool.

so basically, we had only 1 restaurant to go to during our stay and the kids were disappointed because they

beds pool atmosphere. kids still in pool after hours . just needs updated . worked on

after being in car all day our kids just wanted to swim for a couple hours before bed but it closes for kids

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

only complaint is kids are not supervised by their parents

very friendly staff and the snacks they off great when you have kids

kids (5-12) need better supervision

however the kids loved it, and there was a hot tub so all were generally happy

the location was amazing, didn't eat in tue hotel personally because my kids are picky eaters.

the kids loved the nightly pb&j bar

they have games outside for adults and kids to enjoy

my kids loved the nightly pb&j sandwiches and chocolate milk

7:00 pool closing was too early. need to close later and open it earlier for the kids.

the area was safe for me and my kids to be in

the kids love to swim and everything was very clean and sanitized.

really love the people serving breakfast and people at front desk who are nice and kind to kids

the room we toke was smell bad. the kids don't feel good.

standing outside smoking marijuana with kids in the pool, and our refrigerator didn't work

i was not able to request two beds for my kids and i was very upset and i won't use your service again

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

great shuttle service

no pool but understandable

he offered me the airport shuttle

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

fitness room was located directly above our room

there was no bag for laundry in our room, and we could not get one after lots of trying!

fantastic bar and restaurant

the laundry room soap vending machine was empty and the front desk didn t have any

i told them we didn t feel safe walking in and out or around the area with our kids and they would do nothing

there s no gym on site

very comfortable and charming lounge, with a bar, coffee, pastries, wifi, sofas, armchairs

atmosphere was great. friendly front desk, valet and bar tender staff.

noise lobby seemed to be crowded with people using the free wifi

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below

loud kids screaming at 6am.

pool was too full with little kids

the gym was very small there was 3 of us in there and there was not enough room

the atmosphere and location were perfect. staff were helpful. rooftop bar was very nice.

no room service yet.

one of our kids slept on the floor and the other in the bath tub

lobby bar had excellent live music

and the new year s party that was downstairs at the bar was lit

comfortable beds, just around the corner from beale street. good gym.

very pet friendly yet maintaining order and cleanliness

noise of the next room, there was a door and there were kids; so they started making nice quite early, and we

pool was an extra convenience for the kids

there & the pool was temporarily closed the day after we got there which disappointed my kids

but there were people roaming the halls in the middle of the night and again at 6:00am yelling at kids

maybe not the best family hotel if you have kids that need to nap

i traveled with my grand kids and e ernie went out of their way to make them feel special

my kids loved it

just that the parking was a long walk with the kids.

the hotel is very great when it comes to the kids watching the duck

we had desserts for our kids and drinks for us

up at 12 am to water pour in my ceiling bathroom and having to be moved at 12:30 am with 2 kids with no refund

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

loud groups of college aged kids bathroom floor dirty water damage on carpet

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

our room had a cool view, my kids loved it

no guest laundry

many restaurants within walking distance. cozy bar area, personable staff.

times there was dirty laundry in the halls

gym was a good size for a hotel and the breakfast was good

hotel was right in downtown clean unique great gym comfortable rooms and exceptionally friendly and helpful

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

the breakfast was a kids bag lunch horrible

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

also liked having laundry facility

room service, had to use same towel from check in to today check out

fantastic service. large room with really useful small kitchen. loved the rooftop bar.

free breakfast close to everything you need, such as restaurants

she was very nice and patient and she did her job with grace the room and view was nice the kitchen in the suite

spacious rooms with fully equiped kitchen

breakfast finished a little early.

i did hear the neighbor s door slamming closed and kids giggling in the hallway on the way out but that s

not good for people with kids

the hotel is a member of the gym across the road, which has a good selection of equipment and offers classes

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s

was beautiful especially the rooftop bar and the scenery staff was awesome as well seeing that its in the

i could hear the kids on the third floor just running around

about the room was great, the kids enjoyed the pool there was even a life vest for the toddler, the room was

due to covid 19 they still offer breakfast bags and that help alot with my kids

i did request to be on the first floor due to having my kids with me ( being courteous ) but they put

it was clean and the room was spacious enough for the 5 of us (2 adults and 3 kids)

were so many kids running the halls all night and barely slept as well as in the bar area & games & then another

the girl at the counter was also very nice and understanding and graciously granted us a late check out

at this price i expected a small kitchen, breakfast pastries in the back lobby and patio to the trolley stop

that works at the front desk and bar was very nice and helpful

- i loved the gym facility and the equipment they had

traveling with four kids and i needed extra bed and sheets

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they

the pool was perfect for the kids after our days of exploring

the visitors and their kids broke the waffle maker. certain people don't respect anything

checked in around 8pm i was with my family ,2 kids

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

courteous, nice, attentive employees and the free laundry facilities :)

i especially loved that they had a place for the kids to hang out and play games

everything about the hotel from the decor to the bar and the staff even valet was amazing.

i especially loved that they had a place for the kids to hang out and play games

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

we had kids with us, and felt safe enough walking back and forth to a play

we had kids in the room with

pool closed. kids disappointed:(

were told a 6 block walk to beale street was doable with two little kids

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up

just the view was nice my kids did like that

the walls were thin enough to hear the kids across the hall

the kids almost drank it

kids hated that part

it was nice just wish my 5 kids could have swam

it was just hard without any extras for the kids to do

no adjoining rooms, no kids meals for breakfast

kids loved the scavenger bingo, i appreciated the historical education in it

from turn down service complete with cookies for everyone and rubber ducks for the kids to the complimentary

my kids enjoyed themselves n so did i

i asked if it was near my other room with my kids in it

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

location, it s close to where my kids event.

the pool wasn't available for the kids to swim

everything was great staff helpful breakfast delicious

afternoon snacks available,was a big hit, kids really liked

so much so that my kids even said they would miss him when we left

recommended as a place with young kids

made me feel more secure about my kids being there at

beyond to make us feel comfortable and made sure we had everything we needed with our 2 little kids (age 1 and

no bellman. parking.

stay included breakfast every morning; however, the restaurants at the hotel changed the menus for easter

was exceptional, enjoyed the evening port, room service was beyond expectations, and the staff was 5 star

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

breakfast included with the room was amazing

the restaurant pilgrims was good also i had breakfast and brunch

no access to the bar on the roof no pool allow other vehicles to park

beautiful design and decorations. the bar on top was amazing.

breakfast was terrific. staff was responsive. location was perfect!

gym needed to be cleaned. hallway carpets were dirty.

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

no breakfast

great price. friendly staff. good breakfast. well lit parking lot.

mr alfredo got a request from my kids and he delivered some yummy bacon for them

was my girls were going down to get something from the vehicle and i hear the security say, 'you kids not making

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

we arrived very late with kids front desk was very accommodating!

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

there were no adjoining rooms so our kids ended up sleeping on the floor

the swimming pool ready for use

the guest laundry room was a mess

loved the pool.

and we got no sleep because the underage younger kids that stayed in the room across from us were loud all

our kids were highly

the room and view were beautiful but a kids soccer tornament team were staying there too

there were teenage kids running ip & down the floor, yelling, slamming doors until 10pm

also, there was two buss of kids running up and down the hallways and slamming doors all night long and no one

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

we literally checked out the next morning i wouldn t recommend to anyone with kids honestly

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

kids enjoyed the pool

bed was to firm. must ve been prom night kids were very loud and in the hallway

the actual pool was swamped with screaming kids

my kids loved the elevator, pool

even though it didn t seem like a good place for a family of four with two little ones my kids loved the view

some kids were putting their dog in the hot tub and pool, so gross

website advertised the pool was open and it wasn't and we had kids with us so that was one of the main reasons

we had 2 adults and 3 kids and you couldn't design it any better

staff wa friendly and room clean. convenient to our kids at um

we had no electricity, came in with kids. they sold our rooms to others

staff was great with our two small kids

nobody even offered a small discount for the discomfort of me and my kids

awful lot of unattended kids in the pool

were kids running up and down the hallway at 12:30 in the morning slamming doors and blowing

kids were running up and down the hall way

i also like that there was a bar and the opportunity to purchase food and snacks

the guest laundry facilities were not working

room was spacious with a loft and 2 full bathrooms which is always nice when traveling with kids

waited 15 mins lucky i found someone to help me, i traveled with my wife and kids and felt embarrassed i booked

in on of the rooms, unfriendly staff, bad vibe, would not recommend especially with family of kids

not enough channels on the tv for keeping adults or kids entertained

was not comfortable, the hall floors was sticky dirty and smelly and all i heard on my floor were kids yelling

pool was small & indoor. lots of kids in it mist of the day.

went to go to pool for adult swim after 9 pm and it was still full of kids

the kids also was running around the

kids n the pool all day

the kids ran around ( which i understand kids can be

was traveling with my 7 and 8-year-old kids

the kids had their space and we had ours

they were a heavy pull for the kids and grandma

i ask where it was and got told they didn't have one they call the hitler next door to see if my kids could swim

swimming pool was close for health reasons( covid) a darn good reason to close

the pool was great and fitness center was okay, minus kids running in and out without parent supervision

the kids in the hall making noise that what i didn't like but other then that was pretty great

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he

didn't like the fact that there were multiple kids running up and down the hallway at 6am and playing on the

pool wasn't working so our grand kids were very disappointed

downside was the pool floors were sooo slippery my kids fell several times

i was very thankful after being on the road for 8 hr with 2 kids

said no swimming parties but i went down to swim with my family and there was about 20 little kids in the pool

the kids slept on the pull out couch and it was actually comfortable also

loved everything even my wife and kids were satisfied the rooms are nice and extremely clean i will always choose