very friendly staff and the snacks they off great when you have kids

kids (5-12) need better supervision

great setup after a long day out and you need to get the kids something to eat back at the hotel

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

however the kids loved it, and there was a hot tub so all were generally happy

they did not have any pillows for our kids to use for the sleeper sofa

the room was small for a family with small kids, but it worked.

t know where to start-kitchenette, comfortable bed, huge walk-in shower, clean, free showtime & crackle movies

missed the hot breakfast

kitchen area with dishwasher was great

t have to do with the property is the large group that was checking in around 11:00 pm and the kids were sooo

i stayed two weeks ago with the kids and we had a perfect weekend

location and the continental breakfast was amazing

pool wasn t clean and not ready to use

my children love the breakfast and they ensure you have all you need during your stay.

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals

kids loved the breakfast in general

it would be nice if they had a microwave in the kitchen/dining area so you could heat up your instant oatmeal

a variety for free breakfast: kid and pet friendly

the pull out bed was a little small for the kids

said that i couldn t pay with cash and i stated well to him that the last time i stayed with my kids in july

and my kids love going there when we come and stay in south haven

tv had no kids channels

the pool area was awful they had a baseball team there kids was diving in the pool splashing water everywhere

patient with my kids making noise

stayed here with my husband and 2 kids

bed too firm - thin ceiling...could hear kids running around above

i got th kids snacks and left a sticky note with my room number

it was loud. kids running down the halls into the night.

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding

we went to our room and started to get out three young kids, who were exhausted, ready for bed

and breakfast food was cold and the people in there had kids running wild and noisy

only tub wasn t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking

kids enjoyed breakfast

was very nice but there be a lot of young kids standing outside coming from every where and this is my second

the kids had their own space while my husband, my mom and i could watch tv and talk in the living area

was great the grand kids love the pool the basketball court the food my family came over from another hotel

an sometimes its difficult when there are a lot of kids making noise late into the

stayed over spring break with the kids last week and the pool was about 40

my kids and i loved it

and it was not on the hotel or the staff but we had a basketball team staying above us and the kids were a little

didn t like the staff they kept complaining about the kids noise why you put kids if you see all of us kids

plenty of parking

new hotel with good facilities and a decent breakfast. beds comfortable.

i didn t get to stay for breakfast, i had to leave early the next morning ..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

the kids loved the nightly pb&j bar

they have games outside for adults and kids to enjoy

would like to suggest a kids sitting area in which the elvis musical themed to make an impact on future generations

my kids loved the nightly pb&j sandwiches and chocolate milk

fun activities for the kids in the lawn area

really love the people serving breakfast and people at front desk who are nice and kind to kids

the area was safe for me and my kids to be in

standing outside smoking marijuana with kids in the pool, and our refrigerator didn't work

the kids love to swim and everything was very clean and sanitized.

the room we toke was smell bad. the kids don't feel good.

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

i was not able to request two beds for my kids and i was very upset and i won't use your service again

no pool but understandable

i was not able to request two beds for my kids and i was very upset and i won't use your service again

clean, convenient, and it has an airport shuttle. was perfect for my stay.

the room above me 224 must have had kids or kid in room or they stumped and ran around or they was running back

love the toiletries, clean nice room, love that breakfast is included and pet friendly.

breakfast wasn t great but ok

outside swimming pool

the breakfast was nice

breakfast was very bland and not well stocked

didn t like the breakfast hostess

staff especially the ladies at breakfast, justin carlos michael, mr

the gym was nicely equipped

they had to close the pool down, but they offer the hilton suites but it was great

fortunately the front desk staff understood how kids can be

didn t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

pool was perfect size for my kids

kids were running the halls before 8am, yelling and slamming doors

like everything but it was a baseball league with alot of kids very loud dey was knocking on people doors and

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

the beds were comfortable, easy parking, the hotel was quiet

great price. friendly staff. good breakfast. well lit parking lot.

were with a large group of baseball kids, and parents

not much handicap parking

the hotel was listed as pet-friendly on priceline but when we arrived, we were told that our pet was not allowed

parking lot could use more lighting at night.

girl at desk was fabulous and recommended the steak house next door and told me about breakfast

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

the laundry room soap vending machine was empty and the front desk didn t have any

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

fantastic bar and restaurant

i told them we didn t feel safe walking in and out or around the area with our kids and they would do nothing

location was great too but most of all pet friendly and they welcome like family

from the little messages you get for room service, to the beautiful rooms, to the amazing coffee and breakfast

the gym was a huge bonus and very well equipped

the gym was a really great added bonus

afternoon snacks available,was a big hit, kids really liked

so much so that my kids even said they would miss him when we left

beyond to make us feel comfortable and made sure we had everything we needed with our 2 little kids (age 1 and

they may have bigger than what we got, but our room felt a little small with our 2 little kids

made me feel more secure about my kids being there at

beautiful design and decorations. the bar on top was amazing.

gym is nice

breakfast was terrific. staff was responsive. location was perfect!

we had a nice breakfast there.

we went to the rooftop bar one evening and it was obviously popular, but also very fun

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below

one of our kids slept on the floor and the other in the bath tub

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

had a early check in didn't get in the room till 5

asked for an early check in and were told it wouldn t be an issue

the security hard should have stopped the kids out front from throwing fire works at our balcony

maybe not the best family hotel if you have kids that need to nap

there & the pool was temporarily closed the day after we got there which disappointed my kids

but there were people roaming the halls in the middle of the night and again at 6:00am yelling at kids

pool was an extra convenience for the kids

pool was too full with little kids

loud kids screaming at 6am.

loved the resort style pool too

the gym was very small there was 3 of us in there and there was not enough room

price of room service

i could hear the kids on the third floor just running around

it was clean and the room was spacious enough for the 5 of us (2 adults and 3 kids)

good location with secure parking. pool was a bonus for the kids. good sized room.

checkout with 2 kids was not easy with multiple trips down the stairs (only 1 stairwell to

property was extremely clean, indoor pool for kids and good breakfast options

the breakfast was a kids bag lunch horrible

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

also liked having laundry facility

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over

my kids loved it

the ducks are definitely a favorite for our kids

the staff was nice and gave my kids rubber duckies

just that the parking was a long walk with the kids.

of course the ducks were fantastic and made the kids very happy

the restaurant and bar area was wonderful.

but the gym

hotel was right in downtown clean unique great gym comfortable rooms and exceptionally friendly and helpful

times there was dirty laundry in the halls

on site bar and restaurant were fantastic

wasn't open when it was suppose to meaning my kids and i didn't get to eat there before heading back on the road

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

our room had a cool view, my kids loved it

loud groups of college aged kids bathroom floor dirty water damage on carpet

location, decent breakfast and good coffee all day. passes to a great gym outside the facility

surprise $125 pet fee not disclosed until we got there. plan accordingly.

queen studio room has kitchen, guest laundry and roof for relaxing at night

free breakfast close to everything you need, such as restaurants

staff was so incredibility nice from the doorman to the front desk to the kitchen ladies to security

there were no adjoining rooms so our kids ended up sleeping on the floor

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

the hotel is definitely old. the pool is closed for renovation.

like the room service

nice, big outdoor pool

i did hear the neighbor s door slamming closed and kids giggling in the hallway on the way out but that s

not good for people with kids

the roof terrace was amazing the gym was also of good quality

all 4 of us couldn't connect with the wifi.

was a small kitchen area in our room - we would have appreciated a coffee making machine in there

i especially loved that they had a place for the kids to hang out and play games

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

everything about the hotel from the decor to the bar and the staff even valet was amazing.

i especially loved that they had a place for the kids to hang out and play games

the gym smell everywhere

the pool was perfect for the kids after our days of exploring

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they

traveling with four kids and i needed extra bed and sheets

the visitors and their kids broke the waffle maker. certain people don't respect anything

checked in around 8pm i was with my family ,2 kids

were so many kids running the halls all night and barely slept as well as in the bar area & games & then another

in room was generally too small for our family of 4 that now includes two young adults

drinks at the bar a little pricey

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

that works at the front desk and bar was very nice and helpful

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

courteous, nice, attentive employees and the free laundry facilities :)

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up

were told a 6 block walk to beale street was doable with two little kids

the only reason we stayed was because our my and kids were exhausted

we had kids with us, and felt safe enough walking back and forth to a play

pool closed. kids disappointed:(

kids loved the pool! good breakfast.

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

we arrived very late with kids front desk was very accommodating!

on sundays there cook is off, so all they had was cereal, and muffins, bagel we had 3 little kids and were