Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
room service delivery took so long and the food was almost cold room heater made so much noise and
room service takes forever
wifi
very poor wifi
location was exactly as i needed very comfortable nice parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
breakfast buffet included - comfortable beds available - hot water immediately - parking place in
poor menu on breakfast
the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast
breakfast could be
breakfast is good
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.
breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner
breakfast could include more fresh products or eggs.
fruits at breakfast was the highlight of this staying
breakfast was supper well served, presented and delicious. employees were more than helpful
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
comfortable bed and pillows. good room service
breakfast very good
absolut 10, a refrigerator will be nice, because for a relax time is boring asking for ice to the room service
restaurant facilities are quite old and the parking lot is not very large, it has very small spaces
liked also the pool and gym and the garden inside
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
bar with alkoholo / soft drinks on reception
protected parking
location, parking lot, starbucks
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast and the attention of the receptionist in chief were fine.
and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and
the parking lot
of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it
diana's service wasn't hospital at all, she just denied my shuttle instead of provide solutions
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
access was squeezed with the other buildings, the neighborhood is industrial, and the parking lot is not
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
kids don't get free breakfast
free parking is available under the hotel
kids don't get free breakfast
location + parking lot in basement +
rooms were comfortable, staff helpful and the free breakfast a bonus
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
downtown location makes it noisy. also you can hear all noise from bar and restaurant.
in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service
small but qualitative gym
there s no minibar but they have good room service.
the wifi was also very bad
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the location was just what i wanted and while there was parking, i ended up parking on the street easily without
location and wifi
parking was fine and the room was ok despite being a bit jaded
not a very good parking lot
slow wifi. it is really close to center but, the street of the property is dark at night.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free parking as well
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
well this needs some improvement we went down for breakfast at 9:30 and everything was gone
the breakfast very delicious, and workers very friendly, they make me feel like i'm home
breakfast time and no 24-hour room service
let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast
better breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
breakfast disappointing
of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee
the safety, the location, the facilities and the breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
very bad wifi connection
wifi didn't work in my room and the breakfast should be included.
the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm
pool and gym good juices for breakfast
the pool is cold the spa has no employies
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the breakfast from the menu gave very generous portions
the pool was undergoing repairs and we did not know this until we arrived at reception.
very clean and comfortable staff very helpful breakfast was excellent
really good service, and a gym.
restaurant is only open until 11:30 in the morning room service is available but is more
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
i liked the thin pillows. early breakfast,
excellent service, very comfortable room, amazing breakfast
lots of traffic noise. breakfast a bit limited in choice.
breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and
the hotel could do an effort to upgrade their room service food menu
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was very good including incredible chilaquiles (i think this is how it's spelled)
good location, great breakfast buffet. good value for price
much everything, except the breakfast, which was good
breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and
had to pay extra for espresso at breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good wifi signal
parking is secure and the hotel is easy accessible
was sent to the gym to get the only drinkable water in the facility
bed was very comfortable. amazingly quiet room. breakfast very good.
the building and all the facilities, breakfast was really good and bed was comftable
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
comfy bed, really good breakfast, excellent location and friendly staff.
the breakfast was great and delicious
i liked that it had ample parking with a security guard watching over it, and that the room, although bare,
breakfast was not complete. but everything else was ok.
the breakfast buffet
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location. parking
breakfast selection, the housekeeper service was very friendly and efficient and the window view
the breakfast was really nice. had a big variety of dishes to choose from.
breakfast ud83cudf73 it s good
guarded parking free of charge
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the reception staff is really good their room service is really good
wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like
good rate and excellent breakfast included!
good, tasty breakfast.
very bad wifi, can't stay online for more than 5 minutes
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
normal breakfast, not good but also not bad.
the breakfast was good too, but with more options could be better, like having only egg whites
the breakfast was mediocre though, fruit not ripe
pool was cold
breakfast was great! the kitchen staff was friendly and very attentive.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi signal sometimes lost
wifi very poorly, stynchy on the drinking water, we were two of us and just one bottle of water
room, pool, gym. snack time at evening, breakfast.
the location and the breakfast, it was only a sandwich
the brief time of breakfast.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
good room and facilities (gym)
the suites are not supposed to be pet friendly and they said they only have a specific floor where dogs are
then were not told we had option for room service, uber eats, rappi, everything was closed
some yoga mats in the gym would have been nice
i usually stay in this hotel because is pet friendly, it s clean and it has a good parking lot
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area
wifi needs to be stronger
have been happier with better wifi connection
the wifi was not reliable and slow.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
slow service at the bar - there could have been more than 1 member of staff present to assist
enjoyed the pool table
breakfast was okay
breakfast was excellent and the staff 100% was the best.
clean and spacious room. gym very good as well.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
brilliant location. good breakfast. panda express nearby...
wifi worked well, was important as my son was writing exams online
good gym and breakfast
location, good bed and toiletries. room service burger was great!
bar locked
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
space inside the room was a little short to fit 2 adults and 2 kids
location is a plus. walking distance of nice breakfast and lunch options.
breakfast that is included and very clean
water pressure of the shower was awful, the space of the room was very little, the room service was awful (they
bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the breakfast menu is a little simple. there is no mini bar in the room
kitchen should have more cooking utensils
the breakfast menu is a little simple. there is no mini bar in the room
breakfast choices were rather average and the dining menu did not really cater for those eating non
breakfast was very good
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
location, pool and breakfast
the pool/ gym area were super nice and clean
cool hotel, nice pool, super gym
the pool/ gym area were super nice and clean
the pool has warm water and it was an inside pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good
limited variety at breakfast
staff, very clean in the room, breakfast was very good
breakfast was simple and filling
an hour more at breakfast. some english programs in tv
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast
breakfast was so -so with not good service
breakfast not included
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size, air conditionated
spacious room, nice complete breakfast, nice staff.
service needs to improve, they lack the staff to attend breakfast
the breakfast menu could use some improvement, add more choices.
breakfast was really good. and they have enough veraity of foods
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the gym
breakfast was good choice however not enough places to seat as sems to be a busy restaurant
we ordered from the bar a couple of nights and also did room service a few times
hotel is very good, has an excellent gym, great breakfast and great staff, the only negative point was due to
invoice for room service was difficult for me, i recommend to make it with reception staff
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is
but, unfortunately the gym was underwhelming
the pool was lovely and warm with nice furnishings
were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is
no free wifi in the rooms
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the gym smelled very weird.
flow in bathroom tap and shower too weak and machines in the gym not only pos as well as some not working
no pool is a downside:/
room walls were a little bit dirty, there was no jacuzzi or sauna in the gym as they were not available when
didnt like that i had to pay for wifi
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the staff, location, breakfast, gym size of the rooms.
the staff, location, breakfast, gym size of the rooms.
breakfast was excellent!!
great breakfast. great service from staff.
spacious rooms, greet amenities, amazing breakfast, friendly staff
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
also i like dogs but are not fund of pet friendly hotels
gourmet bar had a limited selection of alcoholic beverages
the breakfast was really not the best menu
the gymnasium was excellent
was good in general just the kitchen and the morning staff in the breakfast unorganized, i wanted 1 hour for my
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i was with my kids and we choose the hotel by the
spa and gym facilities and the room we had was perfect with a great view.
room service is so-so, terrible pool
loved the comfy rooms and the spa is a definitely a must
spa facilities
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pet friendly
pool in the area
great gym, nice big pool, both at the top floor with a magnificent view
the breakfast buffet is great and we ordered fries from room service and that was tasty too
hotel has nice gym and pool on top level and good executive lounge on 9th floor
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't
the breakfast was amazing
parking area is difficult to enter and exit to much traffic and is nobody to help you to open o
kitchen facilities are great and the lounge is a comfortable space
property with well-equipped kitchen
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
wifi didn't work and was a hassle
the hotel said pet friendly, what they don t tell you until you get there is that you have to pay for your
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
stayed with kids at this hotel and it was perfect
great facilities such as the gym
see that the coffee in the room is included as an amenity too and the use of the wet area of the spa is free of
the massage from the spa was great, staff amazing
food, the restaurant, the room service from the restaurant
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was exelent
breakfast and menu can be better the way for international gusts .
the wifi is slow
proximity to centro santa fe. size of room and tv. free parking. shower.
for the price i would have expected a better breakfast and i only had 1 channel on the tv
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
room service charged me more than what i ordered and they did not want to make amends
the phone did not work, when we pressed room service no one answered and had to call front desk every time we
extra charge for parking, room service cost
errors from the staff. my room was not cleaved one time and a shirt got lost in laundry
the phone did not work, when we pressed room service no one answered and had to call front desk every time we
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
wifi is good if you are relatively close to where the wireless location must be, but the truth is,
privacy, mexican style bathrooms and over all view of the city with a gym.
wish their wifi were much stronger and better distributed across the buildings
the location of the hotel is the best the hotel parking has plenty of room
wifi sucked
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
everything but that the pool is closed to kids. that s discriminatory.
unfortunately my next door was bunch of loud little kids
i loved the swimming pool, sauna and jacuzzi
room service is 24 hours, and it has a little groceries store so you don t have to go out
spacious rooms, the size of the room and bathroom, the service and the quality of the food in room service
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
as i am traveling with my kids, i cook for them as they have facilities to cook
hotel not offer breakfast, but the room have kitchen with equipment and about 200m is the next store buy what
for normal room you should share the kitchenette
kitchen big and clean (even if i dond't have the chance to use
kitchen utensils they should put more stuff
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to
needs a designated pet potty area, but space is limited. expanded dinner menu for a hot dinner.
room service was slow, and the food was cold and not very good
no gym as stated and services are not professional
friendly staff, location, high ceilings, pet friedly
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
a bit delayed room service but yummy and very well served!
room service was 24h and very affordable which worked out well
small gym with only a few items
gym equipment was put together wrong and i almost got hurt
this hotel is a gem because it has amazing facilities, fantastic rooms, great wifi and fabulous food
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the gym opposite (and at the time of my stay the nearby the building works) start early in the morning
were closed at the time the room was very noisy, we had loud music from 6am until 10pm from the gym that is
rooms are not sound proof, very annoying with the loud music starting in the morning at 6:15 (gym) and on friday
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
great gym and pool facilities
the facilities are very modern, there is a great pool on the (covered) rooftop, a good gym
been requested to pay mini bar when 1
the breakfast is amazing. it changes everyday. room service is also good
amazing view from the room, pool, and gym. the room was extremely clean and staff was great.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
gym room is on construction
the continental breakfast was limited, and the treadmills in the gym did not function.
expensive for what it really was and very poor room service menu
also on the website it stated that the hotel had spa facilities however there was no sauna
amazing room, very clean! very happy with the location! big plus for a free wifi in the room.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the room was very good perfect to have metrobus just outside the staff were really helpful having kids the
room service was great
my wifi hard to connect and each day i had to get support
was no coffee machine, and kitchen utensils were very basic, lacking a few essentials
gym, very basic and it's been like that since the hotel was opened.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast was great ud83dudc4d
breakfast was very good ud83dudc4d
although a small bar of soap was provided in the bathroom, i could not find any shampoo
we only had breakfast at the hotel which was good but the coffee not so good
the location, the staff, the room and the breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff was friendly and helpful. everyone was amazing. room was great for traveling with kids.
i wished it was cleaner, but maybe i became more conscious of it since i went with kids
also there was a family with kids staying on the
the rooftop swimming pool, spa, and gym are more than enough for a short visit
room service food is okay, steak not as good, but cheese fingers tasted
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
arrived and i ended up sweeping the floors myself with the broom and dustpan available in the laundry area
hairs left in all bathrooms and kitchen. terrible!
i appreciated the laundry service i had twice
breakfast. without too much further effort could be significantly better
nothing really. we were very happy. the complementary breakfast could be a little better.