Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
restoran and pool are closed
hotel states in its listing that it is pet friendly
really good service, and a gym.
restaurant is only open until 11:30 in the morning room service is available but is more
its time for them to open the pool and restaurant. the food wasn t good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast
the breakfast very delicious, and workers very friendly, they make me feel like i'm home
parking
breakfast
better breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the safety, the location, the facilities and the breakfast
breakfast disappointing
of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the pool is cold the spa has no employies
wifi was good
free parking at no extra charge
the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm
pool and gym good juices for breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast started rather late
breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and
lots of traffic noise. breakfast a bit limited in choice.
the hotel could do an effort to upgrade their room service food menu
parking outside could be improved
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
normal breakfast, not good but also not bad.
breakfast was great! the kitchen staff was friendly and very attentive.
breakfast was great! the kitchen staff was friendly and very attentive.
pool was cold
coffee in the breakfast corner taste like soap.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good, tasty breakfast.
breakfast was very good and room was clean and comfortable
they have single use and styrofoam dinnerwear in breakfast
wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot
wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could include more fresh products or eggs.
the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.
breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner
is not many different option for breakfast but if you ask them they are trying to prepare what you request
fruits at breakfast was the highlight of this staying
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
location was exactly as i needed very comfortable nice parking
wifi
room service delivery took so long and the food was almost cold room heater made so much noise and
very poor wifi
of the hotel was very friendly and nice pool was clean and warm rooms were clean and
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
staff very friendly and very good location very good breakfast
breakfast buffet included - comfortable beds available - hot water immediately - parking place in garage available
the parking
the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast
woke us up early in the morning offering laundry and what time they could clean the room we didn't have enough
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good wifi signal
parking is secure and the hotel is easy accessible
breakfast included was disappointing and the space to seat and eat was crowded
wifi was terrible was unable to work, also the location is not the best, not many facilities around
breakfast could be better
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
definitely some sun bed are missing at the pool area
inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi
looks old, the swimming pool dirty, key card doesnt work, restaurant staff not kind.
restaurant facilities are quite old and the parking lot is not very large, it has very small spaces
swimming pool is very aesthetic and well maintained
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
basic hotel, basic room, basic breakfast
front desk made a big deal over breakfast incl i t was in the booking price i had confirmation very uncomfortable
you could improve breakfast qualitu
breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and
much everything, except the breakfast, which was good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they have working wifi and the heating worked!
i liked that it had ample parking with a security guard watching over it, and that the room, although bare,
the place was mostly clean and near the shopping mall. free coffee and breakfast!
the breakfast buffet
comfy bed, really good breakfast, excellent location and friendly staff.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
bar with alkoholo / soft drinks on reception
protected parking
location, parking lot, starbucks
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and
diana's service wasn't hospital at all, she just denied my shuttle instead of provide solutions
the parking lot
the breakfast always had the same options. the channels on tv were limitated.
the breakfast and the attention of the receptionist in chief were fine.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
access was squeezed with the other buildings, the neighborhood is industrial, and the parking lot is not
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good wifi
breakfast selection, the housekeeper service was very friendly and efficient and the window view
easy check in. great breakfast. good value.
good value and close to the airport. breakfast was provided as was an airport shuttle.
the breakfast was really nice. had a big variety of dishes to choose from.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
kids don't get free breakfast
entrance door to the parking lot is not automatic, it needs to be guarded by an employee at the front desk to
friendly staff, clean facility, breakfast, parking
the wifi worked well
the breakfast was tasty and the attention at breakfast was really nice
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
laundry services were a bit expensive but i didn t find a laundry mat nearby
wifi is not good
in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service
the room service, they disconected all electrical systems tv.
there s no minibar but they have good room service.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
slow wifi. it is really close to center but, the street of the property is dark at night.
great price, nice room, parking included.
great parking although very sloped parking lot beneath the building
not a very good parking lot
location and wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free parking as well
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi signal sometimes lost
wifi very poorly, stynchy on the drinking water, we were two of us and just one bottle of water
room, pool, gym. snack time at evening, breakfast.
the location and the breakfast, it was only a sandwich
the brief time of breakfast.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
good room and facilities (gym)
the suites are not supposed to be pet friendly and they said they only have a specific floor where dogs are
then were not told we had option for room service, uber eats, rappi, everything was closed
some yoga mats in the gym would have been nice
i usually stay in this hotel because is pet friendly, it s clean and it has a good parking lot
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area
wifi needs to be stronger
have been happier with better wifi connection
the wifi was not reliable and slow.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
slow service at the bar - there could have been more than 1 member of staff present to assist
enjoyed the pool table
breakfast was okay
breakfast was excellent and the staff 100% was the best.
clean and spacious room. gym very good as well.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
space inside the room was a little short to fit 2 adults and 2 kids
breakfast was a pleasant surprise given the challenges from pandemics
was complementary breakfast, how ever it lacked of breakfast food like other location of the same hotel brand
the shower pressure was awful and the room service was dreadful, they never answered the phone.
bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
really good breakfast many vegetarian option. nice presentation
location, good bed and toiletries. room service burger was great!
mini bar wasn t restocked
breakfast was good
good gym and breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the breakfast menu is a little simple. there is no mini bar in the room
kitchen should have more cooking utensils
the breakfast menu is a little simple. there is no mini bar in the room
breakfast choices were rather average and the dining menu did not really cater for those eating non
breakfast was very good
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
location, pool and breakfast
the pool/ gym area were super nice and clean
cool hotel, nice pool, super gym
the pool/ gym area were super nice and clean
the pool has warm water and it was an inside pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
wifi didn't work and was a hassle
the hotel said pet friendly, what they don t tell you until you get there is that you have to pay for your
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good
limited variety at breakfast
staff, very clean in the room, breakfast was very good
breakfast was simple and filling
an hour more at breakfast. some english programs in tv
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast
breakfast was so -so with not good service
breakfast not included
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size, air conditionated
spacious room, nice complete breakfast, nice staff.
service needs to improve, they lack the staff to attend breakfast
the breakfast menu could use some improvement, add more choices.
breakfast was really good. and they have enough veraity of foods
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is
missed a good gym, was being refurbished.
the pool was cold, they turn it on after we told them but it takes more than a day to
the design of the lobby and breakfast
food options are good and fresh, very good breakfast (croissants are good which proved to be the exception in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
laundry service
tasty breakfast buffet. clean and tidy.
invoice for room service was difficult for me, i recommend to make it with reception staff
breakfast was good choice however not enough places to seat as sems to be a busy restaurant
the gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't
parking area is difficult to enter and exit to much traffic and is nobody to help you to open o
wifi signal was strong
property with well-equipped kitchen
the breakfast in the morning was nothing short of amazing
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there were stains on the bedroom sofa and the breakfast coffee was awful.
nice breakfast.
the lack of a bar lounge
room service food good presentation but was cold zacusy and sauna cold
the looby is really bad, as well as the bar and restaurant
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
spacious rooms, greet amenities, amazing breakfast, friendly staff
breakfast was delicious and at a very good price.
to much noise at night from outside beneath my room there must of been a bar or club with music
the staff, location, breakfast, gym size of the rooms.
early check in may be 2 pm? late check out 4 pm?
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i was with my kids and we choose the hotel by the
regarding the facilities, the swimming pool is very small
had private event on the pool and nobody told me
room service is so-so, terrible pool
spa facilities
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
accommodation is great and with the swimming pool
comfy room, great design, good breakfast
breakfast was not very good. coffee was horrible. undrinkable
also i like dogs but are not fund of pet friendly hotels
gourmet bar had a limited selection of alcoholic beverages
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
pool was closed for maintenance but they still let us sunbathe so not too bad either!
the breakfast buffet is great and we ordered fries from room service and that was tasty too
gym and pool facilities were great
further out of the city, took quite a long time to get drinks from the bar during the day as bars weren't
hotel has nice gym and pool on top level and good executive lounge on 9th floor
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
stayed with kids at this hotel and it was perfect
great facilities such as the gym
see that the coffee in the room is included as an amenity too and the use of the wet area of the spa is free of
the massage from the spa was great, staff amazing
food, the restaurant, the room service from the restaurant
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was exelent
breakfast and menu can be better the way for international gusts .
the wifi is slow
proximity to centro santa fe. size of room and tv. free parking. shower.
for the price i would have expected a better breakfast and i only had 1 channel on the tv
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
room service charged me more than what i ordered and they did not want to make amends
the phone did not work, when we pressed room service no one answered and had to call front desk every time we
extra charge for parking, room service cost
errors from the staff. my room was not cleaved one time and a shirt got lost in laundry
the phone did not work, when we pressed room service no one answered and had to call front desk every time we
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
wifi is good if you are relatively close to where the wireless location must be, but the truth is,
privacy, mexican style bathrooms and over all view of the city with a gym.
wish their wifi were much stronger and better distributed across the buildings
the location of the hotel is the best the hotel parking has plenty of room
wifi sucked
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
everything but that the pool is closed to kids. that s discriminatory.
unfortunately my next door was bunch of loud little kids
i loved the swimming pool, sauna and jacuzzi
room service is 24 hours, and it has a little groceries store so you don t have to go out
spacious rooms, the size of the room and bathroom, the service and the quality of the food in room service
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the day we arrived we ordered room service from a very limited menu
where bread served in plastic wraps and youghurt in the container gym underequipped rooms extreme,y lacking in
small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to
enjoyed the rooftop dining and room service
room service was slow, and the food was cold and not very good
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
there zero wifi in my room and i was there to give a keynote speech at the university
of the three running machines weren't working at the gym and the one that worked felt unsteady
this hotel is a gem because it has amazing facilities, fantastic rooms, great wifi and fabulous food
slow wifi, poorly equipped gym
gym is full operational the machines work
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
as i am traveling with my kids, i cook for them as they have facilities to cook
in the room i rented there was a little kitchen, and it was
the microwave was dirty no utensils in the kitchen
parking is awful, the worse i ve been to: extremely narrow access and spaces, dirty
many light did not work, the wifi was horrible, asked the reception desk for help on the wifi, they sent the
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the room was very good perfect to have metrobus just outside the staff were really helpful having kids the
wifi is okay, 5mbps with a browser login, stable enough during my time
was unexpected to have a beautiful open view, tv, desk and even a small kitchen
would have been nice to have a toll of paper towels in the kitchen upon arrival.
pretty much everything. staff, quietness and room service were very very good.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room service average
room service was terrible, the phone didn t worked and the breakfast included was so bad that
the room service food is not bad and there was a decent
room service menu is not particularly great
in the gym every day there was fresh fruit and water
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
- 2 attempts to try to get in to our rooms, apparentley some kids staying in the hotel were trying to open al
was the staff at breakfast
the breakfast that was included could not be continental so that it can include hot food like
not stable wifi
i was hard for me to even place a room service order because they didn'
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool was freezing and hopeless for kids.
my son stood at the omelet bar for 10 min to be ignored and not served
the wifi only works properly when nobody is in the hotel (afternoon) or very late in the night, the
room service has very low
pool was too cold
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast, awful
1. changed breakfast menu every day. 2. friendly staff. 3. conveniently located for our needs.
comfortable, clean, good service good breakfast
the wifi never worked
the breakfast that comes included is not the best, personally i didn't like it at all, but it does the