Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the parking attendants were kind along with the doorman
good ac the staff quick attendable and the resturante no big selection don t like breakfast needs more fruit
staff,breakfast and clean
the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked
is a bar across the street that plays their music so loud that it is hard to sleep
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
good size room, restaurant is good, good breakfast
breakfast was excellent and very nice facility, everything was very well done
gym was pretty cool, location great
location, friendly and helpful staff, great breakfast and bar service
centrally located, nice bar and restaurant
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
is really really small and there is only one shower head is not really good for travelers with kids
little staff at night, room service very late and took a long time to prepare
food quality of the room service is quite bad (roast beef sandwich) + no 24h food room service (not 5* standard
nice rooms cozy beds nice bar with area to smoke
very good breakfast, very nice gym.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
laundry service form said laundry would be returned by 6pm, but the front desk told me (when i
nice bar with attentive wait staff
they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at
breakfast and room service frequently arrived cold
our room did not have a bar service
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi internet was fast and reliable even though i had a room at the end of the hall
comfortable, great staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24
everything was fine, the food from room service was cold, they were no snacks at the machine
entrance to parking lot (no signs), small tv, no complimentary coffee pot in room, bath needs renovations, gym
free wifi and parking
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was fine. good coffee room rates are very fair. i use the hotel frecuently
quickly check in, very good including breakfast
unable to use wifi; no english speaking staff
gym is very small and i had to pay for the parkins service
hotel was spacious enough, it had a big breakfast area, and also an area next to the lobby to work or just charge
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
in was very slow, they made us wait a lot of time and it was 10:30pm and with 2 kids, with 3 people at front
staff was super helpful, even helped us going to the drugstore for some medicines for our kids
no noise from the street, good proces for room service and bar
as it happened, we held some of our business meetings at the hotel bar and resturant
the food at the restaurant is good and tasty. room service is quick too
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast wasn t that great
room was clean, good breakfast and gym is good for cardio
good breakfast.
wifi didn t work, tv didn t work, they told me something was wrong with the card key of the
room was clean, good breakfast and gym is good for cardio
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
having a microwave oven in the room or laundry machines available to costumers, because the laundry service was
the gym
the room service can be very slow and sometimes does not come at all
don t like how the hotel advertise free shuttle so prior to my arrival they re like oh no we don t pick
there s also large shopping centre across the street and hotel has a free shuttle service to nearby locations
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good: super fast wifi
we purchased the breakfast plan and were surprised when the waitress said we still owed for the breakfast
meeting at 8 and they hadn't arrive, so i had to wait after i finished my meeting to have the breakfast
on booking, it simply states breakfast included, but nowhere does it mention that it is only covered up
the man in the parking area tried to send us somewhere else, even though there was nowhere else to park
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
room service available late which was great for a late arrival
the gym doesn't exist any more
the pool was great, the room was clean.
their indoor pool was warm, and we loved swimming there throughout our stay
the restaurant was closed due to the pandemic, but room service was available and we loved the menu
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we only had breakfast at the hotel
the breakfast is good. and the restaurant food is very good too. very good mexican food
although a small bar of soap was provided in the bathroom, i could not find any shampoo
hotel access to the parking lot is terrible, the parking lot is not really conditioned to be a parking lot,
we only had breakfast at the hotel which was good but the coffee not so good
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
one night there were kids playing 'knock and run' at my door and were running up and down the corridors at
late check out without additional charge
wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved
i enjoyed the gym as well
i give the maximum points because the staff is very polite and because they allowed me a late check out without
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids love to have starbucks in there as well
accessibility to a shopping mall, cafeteria area with great scenery also laundry facilities
the breakfast was delicious..!
the breakfast was okay, and the location perfect for me. i like the view from my suite.
free gym
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
comfortable, staff was nice to us. wifi was included.
breakfast was average
good breakfast and parking lot
very clean an nice, good breakfast
breakfast was really good and worth for the price
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast and was not good at all
breakfast over priced, poor reception, unhelpful staff
very good the breakfast
i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i
pet friendly, wonderful staff and great views.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
location, price overall, cost of breakfast
the pool was cold all the time even though i was promised that it is always hot
pool looks nice, we didn't try it
the pool and de breakfast
great breakfast, spacious room
Booking Options
Kid Friendly, On-Site Childcare
comfortable bed, clean room, room service. gym and sauna.
was not able to order room service on the website from the qr code
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
rooms too little. i expected more space. mini bar will be nice
gym equipped friendly staff clean
ordered laundry of shirts got them folded back not ironed!
there is no frigobar into the room, there is no toilette into or close to the gym.
wifi slow down often
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
room service fee won t be added in the booking totals price until check out.
as we are from a glass company, the glass on the pool needs maintenance.
everything was good, clean and nice people. top floor has pool and gym.
new facilities, comfortable rooms, good gym snd beautiful swimming pool, very friendly and attentive staff
very clean, quiet, good amenities, nice gym, comfortable rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff
never again no parking service
wifi is strong and rooms are equipped with air con so can sleep at night well
huge bed and good wifi
the spa bath
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the noise in the halls. people were talking and some kids screaming. it was uncomfortable.
also the breakfast is ready since really early morning
claimed shuttle service but only within a 5km distance which was fine just wasn't clear and included in the
breakfast was good
the hotel is clean and the breakfast really
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the double beds were small in size , not good for a big family with 3 kids
and free delicious breakfast
air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your
i also loved the breakfast buffet that was
the breakfast was awesome
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wifi are of two different types and if you re not smart about it, you might get frustrated
it was located near fast food, free parking and a local market.
somewhat lacking in wifi signal...a little weak
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
amazing room, very clean! very happy with the location! big plus for a free wifi in the room.
gym is tiny, breakfast not included, relatively few facilities for 4*hotel.
expensive for what it really was and very poor room service menu
gym room is on construction
room service available , room decoration could improve
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
if you bring kids, suggest other area, but should be fine for business travallers as you can get the food
they do not have room service also coffee kit was never refilled after the first day
the breakfast was great
gym was great
room service was delicious
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great breakfast
and funky design elements, the stately oversized room and shower, the amazing chef-prepared breakfast, and most
breakfast was absolutely incredible
a la carte breakfast that is gourmet: fresh squeezed juices, fresh fruit
during my stay, i had to meet up with a co-worker to prep for our meeting, we both enjoyed the breakfast and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
its location is perfect and includes parking
the tv only had 1 chanel working,there is not laundry
safe close to police station and restorante bares and transportation and has parking.
was not available wifi in my room, even that i prolonged my staying one night more, the wifi sucked
bed was hard as a rock, very expensive area, and the wifi was continually interrupted.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is good! also location is very good / safe!
also enjoyed the free breakfast the hotel offers
i liked that there s a city expressed shuttle that gives a ride within 5 km radius for free
clean and well appointed. decent gym
free shuttle to or from the airport
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is very simple but yogurt, cereals, bread and coffee so good to start the day and served
breakfast was a little disappointing
easy check in with access code, property is in a beautiful area of polanco really safe and pet friendly
nothing really. we were very happy. the complementary breakfast could be a little better.
apartment was two bedrooms very comfortable, small kitchen and washing machine
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
i had kids with me had to sleep with patio door open
my kids were upset
not having bath tub for kids
my kids were slipping that s dangerous
pool and location
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we were in the king room earlier which was not very well lit, was dated and did not get a good wifi signal
staff would continuously wake us up around 8am for laundry cleaning and sometimes open the door while we are
lady from the room service team was very kind
wifi is unusable
wifi was very slow and sometimes not usable
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
weren't the highlight - ours was also a bit cold and amenities were scarce for the price, our kids' room lacked
it could be noisy if other guests are with young kids
bear in mind that they have no spa - they only have a massage room and the therapists are outsourced
breakfast was amazing and the staff were very kind and helpful
also there was a kitchen which is awesome but no pans and tools which seemed
