Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
it's a great choice if you have pets and kids
it's a great choice if you have pets and kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had
at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we
i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
stayed there with my wife and kids and they loved the heated pool
breakfast, i would prefer more variety on the food and with formal dishes
everything was perfect from hotel staff and service to breakfast to amenities.
stayed there with my wife and kids and they loved the heated pool
the door, i had to go back and ask for another or get it activated, then the voucher with the wifi password was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
unfortunately, big group of kids didn't let sleep till after midnight,
the breakfast is good, we enjoyed the outdoor patio. decent gym and comfortable beds
there's a gym on 3rd floor
excellent location with free parking. breakfast option exceeded our expectations.
wish they had a pool but not a big deal
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i need to take 2 different elevaitors to go directly to mr room and with 2 kids is not easy
every days same breakfast
simple breakfast and not very kind for breakfast staff
very clean. good breakfast. kind and friendly staff.
good location. free parking and many places to eat.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
great breakfast and access to restaurants
breakfast, buffe included
breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)
breakfast was okay and the gym was not that great.
breakfast is very good. environment is really nice.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
really small rooms , and in inconvenient location for entrance . the breakfast was mediocre
the room had a strong smell; it had only one towel for two people; not enough information for the shuttle schedule
the parking.
ample selection at the breakfast buffet
i asked for the shuttle serviced when i arrived, but the lady forgot to schedule it.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i recommend it for anyone for a short stay, including a family with kids
we where 4 adults 2 kids + 3 laugages and they had told me i'll need 2 taxis and the send one car only and the
the noisiest hotel i have ever tried to sleep in. road noise, screaming kids, slamming doors
its 2am and you can hear kids yelling, and cooks working
this can be a little boring for kids and they can make some noise during the night but it's totally understandable
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
great facilities also for kids
until midnight you could hear kids running, loud music
there are a lot of activities for kids suck as pool, video games, billiards table, foosball table
the lobby has a xbox console great for the kids
family of 5 (dad, mom, and 3 kids) we got used to always rent two rooms because most hotels don t have family
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
for a big family with kids,the rooms were not ideal since they were small units and bathroom; felt cramped
the hotel has also a pet s hotel, a little playground for the kids and the parking lot is very secure
parking included
is great if you have an early flight out the next morning, bonus points for the free 24hr airport shuttle
i didn't eat the breakfast but my family was pleased and had no complaints
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gym was very clean.
the taxi did not find the parking entrance so i went to a different hotel
complimentary shuttle to airport (less than 10 mins away).
parking, security, location.
room service was excellent
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no front staff or cmear directions on parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
don t let go in the same room with my 4 kids
reservation was for 2 adults 2 kids, but when it was time to shower, we only have 2 towels in the bathroom and
room service menus were not at the room and myself being old school would have preferred a hard
3 restaurants in the same property. gated parking.
the breakfast was delicious
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good, restaurants for our kids were within walking distance.
kids were super excited about swimming in the pool, though the deep end is deep enough that younger
the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!
breakfast was good, restaurants for our kids were within walking distance.
breakfast was ok
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the pool, was nice and warm water. but the kids pool was disgusting .
pool sun facilities
the pool, was nice and warm water. but the kids pool was disgusting .
pool was bigger than i though
the rooms were very clean and the room service was amazing
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
spacious rooms and delicious breakfast with a great variety.
staff behaviour, wifi , brekafast, nothing except the location was nice
wifi is terrible
we specifically selected this location because it is pet- friendly (we have a small 5lb
great location and interior gardens and exceptional breakfast.
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool
loved the staff, the pool, the food, and the whole vibe of the hotel. just beautiful!
the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool
in summer time the garden and swimming pool are very full of life and nice people
old building,. cold pool
only complaint i would have and it is trivial, the beds on the pool view side are a little
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
they used the swimming pool for them self (it was a family of 10 people including kids) almost everyday they
pay an additional 1350 pesos because whats online doesn t match their policy in regards to the kids and check
the street is the majestic casino - the kids in the hotel pool and my wife and me at
also had some crazy stains was unable to sleep at all because there was so much noise outside (kids running and
the swimming pool i never use always was kids in there, arter 3 days the next door they start to rebuild the
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we were in the rewards part of the 17th floor but all around were screaming kids
pool area is a little bare and there is no hot tub but still good for kids if you have them
room s curtains needed attention as they were detached, room service trolley wasn t picked up for almost
it's a pet friendly hotel and they didn't charge an extra for accommodation of two cats
could hear traffic on high floor. pool too warm
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
no room service, no food just breakfast.
the food in the breakfast was not warm or the best.
location and breakfast
towels and dressing near the pool
location / facilities / breakfast / staff everything was perfect.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
and door handle were coming off the door to my room and the room opened directly towards the parking lot
yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly
wifi is very good which was very important to us since we had two scheduled meetings
good parking and good safety factor
the staff is rude, wifi signal is terrible
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
price include breakfast, but free breakfast really few options
them to clean my room twice they didn't bring the towels in the bathroom ,the room was small, the gym was
the service overall it was good. the front desk staff very polite. the gym was open.
the free breakfast could have had a few more options.
the breakfast is amazing, together with the staff they are always alert and ready to help.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
pool was closed and no mention of it
room service food is really bad, very noisy event venue near the hotel: loud music made it hard to
service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for
air conditioning a bit loud but manageable. wifi a bit weak in room.
5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
breakfast was great my kids loved to stay there.
minutes at the reception till we had the room keys, after a tiring long journeys with small kids
360 degree view and the pool is large with comfortable temperature water and even a shallow kids section
my kids were tired and we have no place to stay
to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
plenty of great amenities. good kitchen and gym. clean comfortable room.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
staff gave us a sandwich and apple and yogurt because my flight left so early we couldn't have breakfast
- very nice roof top pool with great views - great tasting food (both breakfast and dinner) - not in (or near
close to the expo, good wifi.
near the expo good wifi reasonable price of food some staff flexible and nice comfortable
were no free weights in the gym and only two multi-functional machines
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the bed was super comfortable. the hotel lobby where is a bar is very nice
room service staff were really nice and attentive
wifi quality was great
the room service with all of its healthy options. safe unground parking via concierge.
the alternative for a la carte was room service
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool area was fun for the kids and the on site dining made everything very convenient
had my 3 kids with me and my little brother so was very stressed but the bell men s made it super easy to
narrow, dark and dated bathroom, wifi didn t work in my iphone
gym, pool and club sandwich
the gym facilities and pool were enjoyable too
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
if you are traveling with two kids and wife, if you are a big person, don't expect to have a good rest, beds
we asked for extra towels, since we took our kids, and was
the pool is very well maintained, the restaurant has delicious food and the staff is very friendly
i liked the gym and breakfast as well
clean secure, good food & drink, professional staff, friendly staff, wonderful pool area - we would go back in
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the next morning when we came for breakfast, they were still displaying wine glasses and a bottle
location, parking
breakfast could improve the main food( eggs), and as some other side ( guarnicion)
the breakfast finishes way too early (around 10:45)
wifi slow
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
room service could have been a little better
problems with the light, the bathroom, the towels, the gym, the parking
gave a shirt worth of 150 euro to the laundry the day before i departed
very old elevators, the gym was not functional, i had to request to turn in the power to get ac
very good wifi, easy to work
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
for exit to lazaro cardenas (chapala, tonala, tlaquepaque etc)- staff was kind and helpful safe parking
breakfast was same every day.very short working hrs for shuttle service
had to tell front desk everytime we needed to go in or out of the parking
the breakfast was delicious
great location, great breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to
parking near elevator.
has it's own underground parking lot with convenient elevator access
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
location is good, clean place. rooftop bar is amazing
parking is a little too tight, but included..
the hotel has a nice gym and a nice roof top lounge
place, great service, room service was good too
the reservations came with free americano breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
location, excellent parking, and onsite restaurant for breakfast and dinner
mal wifi
wifi was very slow and sometimes it was not working. not many restaurants near the area.
terrible wifi
parking and big rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
we will return definitely, and bring the kids along next time because the pool is great
we will return definitely, and bring the kids along next time because the pool is great
pool
location. i would have given it a higher rating it the pool would have been open.
it has car parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
was slow, it can be a little better and they offer almost every channel imaginable especially for kids
room service is slow and coffee down stairs is slow as well
the rooms are exceptionally clean, the shower is great and my husband loved the room service menu (he is not
on the positive they did give us an early check in which was very helpful as we had our baby for the first
is well worth it, pool bar and area excellent, lobby bar in the evenings great
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
charged us $40 for a towel that was stained although it was watermelon my kids cleaned up
great location, staff, spa service,
gym has enough equipped for work out but it's hot, a/c
charging for early check-in. ridiculous hotel policies uncomfortable room service
there are many good things to tell about this place: delicious breakfast, great location, and really nice rooms
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
don t have enough things for the soccer kids and family to do the pool wasn t big to hold 18 kids or swim
cleanliness kitchen in room
kitchen in the room
little kitchenette and the laundry room if needed is a plus
reasonable, but we were told several hours after check-in that we would also be charged a $1,000 pet deposit
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare
post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1
bar didn t have what was needed for drinks ice machine broken no internet down and tv to many
rooms, restaurant, bar etc
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
not enough parking spaces
spacious room and wifi
bad wifi reception
room service came and tidy up the room but left the extractors off, this caused the humidity to
very nice view, nice bedroom, facilities, swimming pool, service in general.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
calm and relaxed ambience with a pleasant breakfast by the pool
great breakfast a little to expensive but good
rooms require updating, feels old, ac wifi should be free
the pool, the gym an the bed
we have an upgraded room but not wifi included
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
of our kids food was extremely salty, and the rest of the dishes should improve in taste
is not kids friendly - we got a discount which make the value equation better expensive @ full price
a group of families with kids stayed here the pool looked like a playground area
many kids in the pool without supervision of parents and the food in the restaurant
did the room service too late
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
kids running around the hotel screaming and laughing
my kids and i love going there and only about 3 mins walking distance
wifi signal weak
wifi was poor, kept turning ofg
the pool and gardens were lovely, they let us check in early!
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
first day loads of kids screaming around the hotel
elevator ud83dude12 it s hard to go up with the kids and stroller
not like the fact that there were kids there
too many kids... bathroom small... don't like the shower head
food was very good and reasonably priced - at restaurant, pool, or room service
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
wifi cuts off alot on the 4 floor close to restaurant side
parking
staff was very friendly. easy parking.
the bed, the food, parking
would be better to have more options to the breakfast, and better quality of wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the pool was smaller than depicted. the gym mats were dirty.
the swimming pool was small and looked not okay did not used it though
there was missing light at the swimming pool.
the bed, tv, shower, wifi - all of this good quality
not enough place for parking, we have to park in the oxxo nearby.