Booking Options
Free Internet, Kid Friendly, On-Site Childcare
bad a/c and wifi location quite far from everything
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the interior and all of its details, clean rooms, perfect outdoors and pool
staff attention, breakfast quality, qty and variety
lovely pool and grounds
we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked
from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
old hacienda has been carefully modernised with attractive modern touches, including a stunning pool
the rooms were comfortable, the pool was lovely and the setting was beautiful
the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the warm and friendly staff and the breakfast was great as well!
decent breakfast nice staff
centrally located, on site parking, and free breakfast.
breakfast was great..staff were great...awesome overall experience.
sorry didn't have breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
it was a family with kids and i did not sleep well because of it
there's a drugstore next to the hotel entrance; a small convince store (oxxo) and a kids playground nearby ,
star medica where i see my drs and this time was here for surgery-rooms are always very clean and room service
staff provided wrong information at times, the hotel doesn't assure than only guests use their parking slots
room service (honestly ir was rather late), the breakfast buffet, the administrators must
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
there was a bus load of high school kids taking up three floors of the hotel just running around, screaming,
clean room at a fair price - breakfast included
location, easy check in process and parking free
it would be nice if breakfast started at 6 am.
very quiet. nice room. loved the breakfast. was offered choice of 3 breakfasts.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
) the room service the 5* feeling everywhere in the hotel
was quite quiet when we stayed but i can imagine if it gets busy the roof top pool area might be a bit crowded
great breakfast and a good little gym
modern hotel with a swimming pool and free underground parking
pool was very hot
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
breakfast was perfect every morning
we had early starts on three mornings and the staff provided breakfast packs for us to take with us
breakfast buffet was the best we have had during this visit to the yucatan
we really enjoyed the garden and pool area as well
everything was perfect, the room, the breakfast, the pool and the personalized service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the
the parking was around the corner, and while not large, i could always park my rental car there for the
i had a room with a beautiful terrace, breakfast was fantastic
the breakfast was not the best.
breakfast perfect and the small pool area was very cosy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the pool was not pleasant
rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water
couldn t find the pool, when i did it was chained off
good location, near paseo montejo ample parking lot friendly staff
it was ok for a 2 day stay. parking spot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
is a little run-down and it gets quite loud in the morning when kids are running around
on site parking, the breakfast was quite good
did not have breakfast. location was close to many eating establishments.
it was quiet, with great parking and very
no pool the worst part is the small parking lot the night shift staff bad behavior, i did it feel peace in
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
and my kids were really uncomfortable
so we went to the walmart next door and bought an air mattress for one of the kids
hotel is easily accessible, it has good protected parking
the little pool has some steps, but no handrail
no bar simple but lovely staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very strange breakfast deal
pool was horrible and not maintained
was a full breakfast menu and all of the food i tried was delicious
the breakfast which was included was delicious
nice bar and restaurant, warm and professional staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
only got 2 towels we were told because the kids stay free because of age, they got no towels
has a parking for hotel guests
we did not understand why the hotel did not let us use the massive parking lot, largely free, and clearly
i did not use the pool but it looked great and they have a gym also
everything except the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
woke up many nights to watch the stars by the pool
their wifi was down completely during our stay was impossible to contact our friends
parking is off site,
could have a few more breakfast options for those that don't like eggs
breakfast was included and delicious
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
we stayed 4 nights with our 2 kids all was good
the kids enjoyed the pool and the adults enjoyed the lounging area
didn't like the breakfast, it is okay for adults but not for the kids
i would ve loved to have a little more options for kids breakfast.
unsafe for families with little kids, very old instalations, surprise charges!
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is no small fridge in the room, in case you have kids and need to pack stuff
a lot of options for breakfast, great location
parking and located quite close to downtown
great location with friendly staff. good breakfast. good wifi quiet
good location , free parking, comfortable, clean
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
charged for hot chocolate for kids whereas coffee was free - somewhat
charged for hot chocolate for kids whereas coffee was free - somewhat
have been nicer to have had a heated pool with some sunshine to sunbathe as this was in the shade
the breakfast that is included with the room is also excellent
plus, the pool is gorgeous
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
no problem with parking, for one night stand is very good
room service is good and prices affordable
spa tub jets did not work, so basically no spa tub
free convenient parking
the wifi is terrible
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
open parking lot with not clear access. too old facilities: restaurant, lobby and swimming pool.
the water of the pool too cold.
bed very comfortable pillows excellent.the pool is so nice and sheltered.
were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time
laundry service rates were a bit high
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
location, big rooms, quiet, and perfect pool for kids and families
there was live music really loud up until 2 am coming from the lobby; and tons of kids and teenagers running
you could hear people dragging the pool chairs around, kids yelling, etc
best. breakfast. ever! gym has sufficient equipment. massage at sauna was good.
room service was prompt and good value
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
too much noise in the hallways, kids screaming, people walking, you can hear all what's happening out there in
used so much cleaning product in the gym it smelt so strong
easy access to wal-mart good parking restaurant great service with taxi easy and great prices
missing music & bar service in the pool
very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
with 2 little kids that was such a terrible experience
it was noisy kids running up and down the corridors all night
i waited on uncomfortable wooden chairs, could not get wifi, staff was of no help
pool is open 10am - 10pm
good wifi, nice pool, big rooms, good shower and good location.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
wonderful. great fun for the kids. lovely place. very comfortable suites.
coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo
we thought expensive especially as breakfast not
could have better gluten free breakfast options- otherwise the breakfast was very good!
wonderful. great fun for the kids. lovely place. very comfortable suites.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
top pool mega
underground parking included lovely pool, although a little small but it was not crowded at all very nice and
the breakfast was good, staff was courteous and the place was comfy( pool view the best)
merida; new, clean, comfortable hotel; new mall with shops and restaurants in development; parking in garage
the gym has no weight machine (only cardio machines)
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
good aircon and shower and strong wifi
the bar staff were excellent and should be promoted to improve hotel customer service
if you request in advance you can also join yoga every morning or book maya spa services
sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up
was nice, bed was comfy and the wifi worked
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i travel with my husband and 2 kids
you have free parking under the hotel, in case you rent a car
pool
parking was a bit hard to figure out at first
com) super small gym
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
kids really enjoyed the swimming pool
there is no sunshine at the pool, otherwise it is perfect
the pool area is small. it was so hot that the building a/c was not cooling the lobby.
from the front desk staff, the bar staff, the restaurant staff, to the room cleaners, they were all marvelous
the pool has little no sun as enclosed. also around 3pm mosquitoes were bitting.
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the pool was very cold
there was not breakfast
plenty of hot water. we did not have breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pretty outdoor seating area & pool
the secure on-site parking was a huge bonus
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beautiful hotel with friendly staff and perfect location and free parking
great breakfast selection fantastic location to downtown - around 15-20mins walk excellent parking underground
needed more equipment in the gym but everything else was great
fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and
rooms are spacious we had 2 double beds, loved the gym and pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
were so friendly and helpful, lovely pool area and breakfast buffet was great (139 pesos, 75 for kids)
could have been slightly cleaner but the kids didnt mind
friendly staff beautiful hotel our room was great located right in the city center private parking in a
nice pool. good parking.
the pool was great to cool down and they had free parking next to the hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool was out of commission the last day and there were a lot of kids running around playing
was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.
american breakfast was the worst! location is great.
parking lot is too small, not enough for all guests or rooms
it was downtown, and parking was good
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had no problem reaching the center on foot with the kids, in the heat - no problem
included breakfast had lovely fresh fruit, small amounts of granola and yoghurt, coffee/tea, which made it a
the toasts they gave us at breakfast were a bit hard a couple of times
themed rooms with wall art in every room, great location, parking available, good wifi.
the restaurant food was good and the breakfast was filling
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
large rooms, comfortable hotel. very good value for money. kids loved the pool.
we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!
of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids
the wifi is excellent
room was initially clean, but then room service was horrible
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was pretty small- kids cereals, fruity, rolls would have loved eggs/pastries.
great location, beautiful hotel and rooms and the pool was fantastic.
breakfast was really well prepared
excellent wifi
the hotel staff is amazing- very friendly and attentive. breakfast was delicious.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our
room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their
the best part was the gym and the swimming pool on the roof
rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with
super clean, the bed and pillows were super comfortable. love the amenities, free parking lot
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
no coffee or coffee machine in the rooms and no room service before 7h00 am.
breakfast portions are generous and they are delicious
the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the
location, attentive staff, delicious breakfast, beautiful accommodations and the proprietor is present and
we were offered a free late check out, as we checked in very late on the first day of arrival
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
kids in the pool were jumping in with
the kids wanted an english speaking tv station
great place for kids! rooms were nice
the staff is friendly, a swimming pool is nice mainly for the kids
the roof pool was amazing for the kids to release some steam
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
there was a noisy family with kids who didn t seem to have inside voices, and the parents were very lax about
stayed with 2 kids in the hot summer and really liked the hotel
same issue with the laundry the said it would be ready at certain time and kept changing the time 3 times
returned to this fabulous place on the way back from campeche, i now have great shower and great wifi which i
service from bar staff, where you get breakfast, is really slow. waiting takes forever.