of noice from the common area of the hotel, it was very unpleasant to hear screems of kids, adults, late at

wifi doesn't work in all the rooms

i asked why do i need to pay for a towel that only need to be send to the laundry, they argue that that stain

the parking is not a big deal at all

parking lot alittle too far!

kids run around the hallways and parents have no regard for other guests

bathroom door did not close, the wifi was hardly working even though i was in the room right behind the reception

everything is close and has parking in the same place

not completely as advertised - restaurant and bar weren t open, no laundry, and construction happening on site

the available parking, the fact that there is a gate that is closed after midnight, the location, the water

great location and ambience, amazing sky bar and heated pool.

lastly, the rooftop bar and spa area is so nice

the staff tried their very best to get us good wifi.

great location and ambience, amazing sky bar and heated pool.

the best hotel in tequila : must go great pool great restaurant

pool was extremely cold unable to swim

while we stayed there it was raining so there was little to do, especially with kids

while we stayed there it was raining so there was little to do, especially with kids

no wifi, no television and no coffee in room

the main meals are nicely presented, but in the evening the lighting is very pool

wonderful staff, unique place, excellent spa service

ride around the property on the horses, we had tastings at the distillery, dipped toes into the pool (towels

pool is very small but i didn t care because the grounds are so beautiful you could spend all day

nice parking

to much plastic waste at the breakfast

breakfast also was absolutely ok for quick meals in the morning and you can have coffee and other

staff was rude, breakfast was poor and lot's of plastics, rooms are too small

you could improve your breakfast

the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast, the laundry service

the ample parking and how clean the hotel was

garden the pool the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast,

the breakfast was quite good, it had juice, coffee, chilaquiles, eggs and fried beans

no 24 hours room service, the gym had no free weights

outlets only in one side of the bed, no mirrors in room only in the bathroom, no towels in kitchen, no floor

i didn't like the breakfast

the hotel is noisy, the hotel is dirty the wifi is very bad they do not have irons in the rooms

breakfast is bad

breakfast was good. rooms were comfortable.

it offers free parking and wifi.

there's no minibar in the room. pool is small and always dirty.

water in the pool was so cold

also, the wifi won't work if you have a vpn (required for my job)

the gym and business centre, service was excellent and friendly.

the gym was really good and the staff in breakfast was very nice and friendly..

s no room service and only serves breakfast, although the staff was helpful with our requirements

no pool and very limited gym

don t have enough things for the soccer kids and family to do the pool wasn t big to hold 18 kids or swim

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

little kitchenette and the laundry room if needed is a plus

additionally, there were very few places to sit near the pool

impressed with the appliances, which were all from well-known brands such as teka, whirlpool, and helvex

of the main things that attracted me was the secured parking

my air conditioner wasn't working, the pool was freezing cold and the jacuzzi wasn't working

the pool and the staff

room service was very fast and very good

room very clean and all amenities worked well. swimming pools were good and parking was great.

in summer time the garden and swimming pool are very full of life and nice people

loved the pool, the food, the staff, the ambiance. everything was beautiful

only complaint i would have and it is trivial, the beds on the pool view side are a little

the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool

friendly staff, large rooms, nice pool and gardens, good wifi connection