Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
is in very good condition, the staff was extra friendly and courteous and the fact that is also a water park is
rate included use of water park facilities/shows. right off the highway. easy access.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
beautiful building, grounds, pool & restaurant
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not very close to restaurants. however oxxo and starbucks in parking lot
very good the night shift, excellent the breakfast.
clean /breakfast was so delicious.
simple and basic just enough to rest well and have breakfast, business hotel basic definition.
location pretty close to the airport they have a good breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
close distance the food on the other hand dinner was horrible the meat was bad the hamburger my kids order got
gym
pool and restaurant comfortable bed
good hampton breakfast
only 1 bar of soap for two people
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast very good. coffee 24 hrs. rooms very comfortable and clean.
best breakfast i've ever had in an hotel! friendly staff!
the breakfast was great. chilaquiles, nopales, eggs, juices, pastries, and cereals.
the breakfast was excellent
even provided 5am private car free shuttle back to airport
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good and prepared on request in the morning
whisked away, drinks mixed (he makes an excellent g&t), snacks provided without being asked, breakfast to order
good breakfast!!
options for breakfast were not my favorite
really enjoyed the bar in the lobby
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
pool a little cleaner and
cleanliness of swimming pool.
clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and
really like all the design concept, the bed was soo comfortable and the summing pool water was good
clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
arrival, it was a late check in and we were super hungry, and since nothing around was open, the kitchen manager
pool was nice and there's an area for grilling - big electric (or gas
breakfast can be improve by ensuring it s warm
am told i can t order from the kitchen until happy hour is over, but, on this last trip, the food was almost
clean great breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there s no breakfast included
we never had breakfast though dinner was wonderful both in taste and service
the mini bar area does not have a sink
breakfast buffet had a great variety of food
really nice hotel. modern and spacious rooms. good gym. friendly staff.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
very close to airport and excellent breakfast!
excellent location, attentive and friendly staff. and delicious breakfast
my key card kept on deactivating and the gym only had 5 pieces of equipment
the pool and laundry was not open .
inside pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
i did the reservation for two adults and two kids including breakfast
kids get 1/2 off dinner
use the spa because i am a therapist with 45 years experience, and their treatments with young kids who have
gave us an late check out so we could enjoy one more dip in the very nice hot springs
they gave us an late check out so we could enjoy one more dip in the very nice hot springs pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
an alternative option for swimming since the swimming pool was under renovation
the breakfast was old
definitively the breakfast is weak. no option with 3 single beds for 3 single adults.
fresh breakfast
and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
tv dis not worked or wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
no room service
room was huge, the pool area was really clean, this is a very smart hotel in a very nice building
the stay was pleasant the staff at the bar was great so were the cleaning lady..
also, room service is only available during their restaurant hours
toilet and shower are sub-optimal and less convenient. the spa was not operating.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds
pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,
we rented a car and there were lots of parking space
clean, comfortable and good breakfast
ample parking, easy access, restaurant next door
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the beds, the bathroom and the most important when you have kids the pool with a nice
kids and parents very rude
the pool was not heated. .big deal
the beds, the bathroom and the most important when you have kids the pool with a nice
i wanted a parking space for the rental car and we had it, we ended up not using the pool, but it was a nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
poor breakfast service
breakfast was great. the location was perfect. facilities were very clean
the wifi poor, the breakfast included very bad,
breakfast was very good !!
i would have like a better breakfast, not just cereal, fruit and bread.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
breakfast not so good
breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air
location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym
late entry to my room and no complimentary breakfast
breakfast was good
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
they were nothing fancy but the kids liked to use them
is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a
was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger
day i stayed there was a big group of kids that camped trough the night they where playing and screaming till
was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
no matter how tight you turned it was still leaking in room 542, unfortunately only had buffet breakfast available
reservation was made for two adults and two children and breakfast was included
cold water in the pool, breakfast
all the members of the staff (reception, restaurant, pool, etc) were extremely helpful and
pool was great, it wasn't cold, but it was cool enough to refresh
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location, included breakfast
bad breakfast, useless wifi poor speed, not clean
good location and good breakfast
comfortable beds and good breakfast.
bad wifi and clean
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the bar closes too early. there s also not any bars nearby.
great value for the price. quiet , comfortable , parking , safe area.
it s expensive for what it worth s old facilities cold swimming pool smelly hallways
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
to find the way to the parking option, because it was below in the tunnel system
the staff is very helpful, shout out to the lady who helped us with our laundry
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
people were talking and kids were shouting in the hotel even after 11 pm
wifi coonection was weak but it wasn't a big deal for us--we wanted to spend our time enjoying
perfect location free parking unique and beautiful decoration
bar across street had music until 3 am and then the people from bar were yelling after bar closed
they even designed an internal parking patio, which is rare in guanajuato
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
i always look for places to stay that has ample green space for kids to get out of the hotel room and
us a flavor she never mantion or show us a map of the swimming pool or the areas to play for the kids or tell
told us before check in that the pool is out of service and with kids is something
us a flavor she never mantion or show us a map of the swimming pool or the areas to play for the kids or tell
room service not there
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the swimming pool and the outdoors areas!!!
they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
staff, pool
swiming pool
pool could've been cleaner, it was freezing outside at the time we visited the facility however the
we loved the deep pool
no ac and the wifi breaks down
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
and our two children but only got one seat, which meant there was nowhere for us to sit once the kids were asleep
need to get the elevator working! wifi needs a little boost in strength.
wifi was not strong in our room, and part of our space was taken up with a kitchen that had no purpose
good wifi
not use kitchen facilities - seemed to be short on cookware if you wanted to eat in
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
my kids loved the hotel and the terrace since we stayed in the penthouse
no room service or restaurant for breakfast.
its lack of frigo bar in the room or in the whole hotel.
great location near the jardin de la union very good wifi. nice staff
room is super small, the wifi doesn t work, and if you are a light sleeper be aware that it can get very loud
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi signal is poor
wifi
rooms are very small, had no wifi
steep stairs and no elevator to upper floors or rooftop deck. wifi connection didn t work.
only issue for me was the wifi going out
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast is fabulous!
variety of delicious mexican breakfast choices
breakfast is fabulous
that it had a restaurant 24 hrs a day with room service, heater and bathrobe
also had outside dining seating with overlook of the city 24 hour room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
kids breakfast was included.
i don t know why kids breakfast is not included
the pool is nice and clean but it is cold so it's useless except during a lot of heat
the hotel has a nice pool, which we didn t use but enjoyed sitting beside while we read
air conditioning was not working. location and room service not good.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
like the swimming pool could use some repair, but otherwise my kids enjoyed the pool and the temperature was
breakfast was top notch, and our room was spacious and comfortable
if you are driving yourself, navigation and parking may be a little confusing, but just follow signs
loved our room, the fresh squeezed oj, access to the kitchen at any hour
it has a full, beautiful kitchen, a living room with a wall of rustic wood doors that open completely to it's
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there is not a lot of them but for older people or even kids it may be a hassle
hotel, amazing help with check-in and out, luggage transportation, parking, etc
the breakfast was very good and being able to sit outside in garden area.
wifi was always broken or off. staff was just ok. free breakfasts were served cold.
wifi: there was no wifi