Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
to find the way to the parking option, because it was below in the tunnel system
the staff is very helpful, shout out to the lady who helped us with our laundry
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
my kids loved the hotel and the terrace since we stayed in the penthouse
slow wifi
room was close to laundry smelt laundry oder till evening
its lack of frigo bar in the room or in the whole hotel.
noise from outside, especially from the bar until 3am???
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi signal is poor
rooms are very small, had no wifi
wifi was horrible, i could only connect to the hotel wifi while standing next to the door of my
no wifi, no ac. everywhere in centro you will hear cars and church bells.
only issue for me was the wifi going out
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
and our two children but only got one seat, which meant there was nowhere for us to sit once the kids were asleep
good sized room, decent bathroom, good wifi
kitchenette in our suite was not really a kitchenette, as the stove and oven do not work
wifi did not work one day we were there, was very spotty
wifi was not strong in our room, and part of our space was taken up with a kitchen that had no purpose
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there is not a lot of them but for older people or even kids it may be a hassle
service and even though that the restaurant was almost empty, we had the same situation during breakfast and
breakfast was great, perfect location
the breakfast was very good and being able to sit outside in garden area.
breakfast was very enjoyable & complete
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
people were talking and kids were shouting in the hotel even after 11 pm
parking situation was great, the location was super central( less than a ten minute walk to union
wifi was not working in the room but we were given access to another wifi
personel, rooms, breakfast, good location and parking available
parking available in the hotel
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
wifi didn t work neither did the televisions
wifi in room was useless, extremely slow and often couldn't connect
despite having multiple wifi names, not a one of them worked, even after using the passwords over and over
also, wifi service is awful it keeps cutting off
they put us betweent the laundry room and break area for the employees
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
wifi in our room only able to catch in lobby
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
kids breakfast was included.
i don t know why kids breakfast is not included
there's free parking
1. strong sewer smell when lounging at pool. 2. inconsistent restaurant schedule.
the pool is nice and clean but it is cold so it's useless except during a lot of heat
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
=> we were offered the room 105 in replacement and when we moved in a familly with kids just arrived in the
terrible wifi. assistance and housekeeping in the spa area could be improved.
lovely place, good service , superbe spa and massages
a beautiful pool area, a terrace with a view and a hot tub, a spa, and several places to dine
is a wonderful spa and sauna and outdoor pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
i had to go up one floor and down 3 floors to the front desk to ask for the wifi again only that it did not
service at the bar was a long wait
pool water was not heated .. the wifi was not working
very conviently located, clean, good breakfast
wifi was really slow
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
i always look for places to stay that has ample green space for kids to get out of the hotel room and
told us before check in that the pool is out of service and with kids is something
us a flavor she never mantion or show us a map of the swimming pool or the areas to play for the kids or tell
own car price according expectations i had: old facilities inside rooms, bathrroms were awful wifi doesnt work
wifi in the hotel did not work
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
did not look like the pictures, we were not told it was under construction. never saw the pool.
staff, pool
no ac and the wifi breaks down
amazing place, its so beautiful. pet friendly
we loved the deep pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath
only issue is they claim they have parking sports in front of the hotel reserved for guests (i called in and
the wifi was the best amongst all the hotels i have been to in mexico
parking situation is difficult sometimes
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
like the swimming pool could use some repair, but otherwise my kids enjoyed the pool and the temperature was
the hotel is so beautiful with wonderful shared spaces and a delicious breakfast out on the veranda in the
breakfast was very good, basic selection but fresh and tasty
we stayed in a large, very comfortable apartment, with a large terrace, full kitchen, all very comfortable
the staff were so great and the breakfast was super fresh everyday
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the beds, the bathroom and the most important when you have kids the pool with a nice
kids and parents very rude
i wanted a parking space for the rental car and we had it, we ended up not using the pool, but it was a nice
desk had horrible attitude and room service took so long even though in room it s says in less than 30 min
the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,
pool
the breakfast buffet is excellent for all likes
ample parking, easy access, restaurant next door
clean, comfortable. great breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
the bed and the breakfast were excellent. the swimming pool too.
the pool and view of the room
the stay was pleasant the staff at the bar was great so were the cleaning lady..
the spa was closed
no room service
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
they were nothing fancy but the kids liked to use them
is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a
day i stayed there was a big group of kids that camped trough the night they where playing and screaming till
was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger
is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a