were totally satisfied with everything - parking onsite, wi-fi, and air conditioning were just as expected based

parking is included and a bus to city center is one block away

ample private parking in back of hotel

the room was clean, had a mini bar which i was not expecting, the mattress was confortable and i could not hear

there are a number of restaurant's in the area and a small bar in the hotel

the pillow in the bed, too big there is no room service in the evening

wifi good

the kitchenette was available for basic usage (coffee + microwave), there were barely any plates to use

room is very big and comfortable, with huge bed and small kitchen available.

we had a kitchenette but there were no plates.

but you are made to wear uncomfortable rubber shower caps in the spa and it was full of kids

families with kids shouting, mobile phones and tablets is something we guests don't like to see

door/window of the room give acess to a risk area of fall down (low height) when you have kids

broken in the pool, kids left unattended by parents and no staff to guarantee rules being adhered

balcony is a bit dangerous especially for kids

smell no good for kids

wifi didn't work on any of our phones or laptop

is so nice i was allowed to check out 1 hour later than normal, and the wifi is really good

, parking before check-in, early check-out to take a flight, and preparing early breakfast for our

wifi, same breakfast every morning

quiet, well located, good parking, comfortable, great wifi.

the hotel has its own free car parking

wifi was slow, no iron, no toiletries

restaurants close the hotel (practically in the same building) possibility to find fastfood or bar near the

center under the hotel, the silencing, a lot of services including bar service in the

free wifi was really fast. customer service was nice. air conditioner was nice to have.

people where super friendly :-) we even got breakfast at 04

it was great, continental breakfast, superb staff,

good hotel, strong wifi and clean rooms

location, size of room, bathroom, room service being a thing

noisy bunch of kids, soccer tournament goers.

is a tv with channels in english including movies and interesting tv shows, cartoons included for kids

wifi doesn t work too well, but that was alright

first i wasn't happy with how the bar was operated

large parking with ev chargers, location, friendly staff

there was a small bar and drinks were really cheap

24h reception, free pubic parking, good wifi, clean..

the wifi reception was weak and the signal was poor. so at times it was connecting.

no aircon in my room it was extremely hot. absolutely no wifi available in my room.

pet friend hotel, possibility to have the dog inside. staff was nice.

great and fresh breakfast. very friendly staff.

also, while i would say it's generally secure for bike parking i am about as positive as it is possible to be

excellent helpful staff went above and beyond to source breakfast service

also although they do allow pets they give you rules including that you can not leave your pet in the hotel when

very friendly staff, comfortable room and fabulous safe car parking

wifi in the room was a bit weak and intermittent

clean place good wifi safe inside parking kind staff

rather a long walk into porto. underground parking was a bit tight and difficult to access.

also, secure underground private parking available

there is a possibility to do laundry at the place for additional money

a bar would have been nice. but they have a fridge stocked with beer, soft drinks and water

don't forget ear plugs as on weekends bar nearby is open until 5am

wifi works

staff friendly and room had a good shower and few wifi

early check in, cleanliness, modern and fresh design, closeness to the metro station, very

- the wifi did not work at all

size room with small kitchen, including fridge, stove, small coffee machine and utensils

excellent wifi

large room with equipped kitchen, big balcony

super stay for families with kids

if you have a baby, they provide a cot and a high chair and portuguese people love kids in general (they'll

tv with kids channels

kids loved enjoying breakfast in our own room

location was not the best. missed an in house restaurant and play area for kids

property didn t like to welcome kids

my kids are very allergic so we needed hot water for their cereal and he was very kind to give us one

the hotel was clean, nice breakfast, rooms were bigger than i expected

great breakfast

wrong timing in room service, awkward handling of a false fire alarm

we traveled with kids and he made sure everyone was strapped in safely before we set off

and, a free shuttle (in a tesla

hotel shuttle service is also good

friendly staff. airport shuttle. lots of extras in room - dressing gowns, slippers, fruit .

the property was well located, had its own restaurant and bar and shuttle service

thing was with an extra charge, the pool is outside the hotel about 400m away (the workers in the spa were unkind

wifi was a bit temperamental on one of the days we stayed.

room service was great and the food was delicious

the breakfast exceeded our expectations

very nice breakfast was included in the price

close to metro station, only a few stops from principal tourist sites - good wifi, cable tv

breakfast must be better, little noisy in the room all night, wifi did not work

cleanliness , wifi

breakfast was good

very clean modern, comfortable hotel. nice breakfast.

stairs, no elevator and with kids and bags no fun at all.

the kitchen staff didn t seem to care much and only refilled them after some time

enish made me a great misto and moscatel to make my trip complete and i had the entire rooftop bar to myself

roof top bar was a nice place to sit in the evenings with a cold drink

the staff was more than accommodating and packed us a breakfast to go

wifi was not very good

breakfast ,position ,everything

place for value, super clean, great location, super friendly staff, 24h desk and nice breakfast with variety

amazing breakfast and staff

excellent staff, very friendly, great breakfast options!

fabulously modern, spacious apartment. kids loved the keyless entry.

the noise that the kids do outside - either during the lessons or during their free time - is not that bad,

as we had kids with us for us it was realy important

the only noise i could hear was the sound of kids on a school playground but that does not bother me much

there was a kitchen, dining room and a living room

the late night happenings in the neighbouring room which could be embarrassing if a person has kids with them,

drinks at the bar not a great choice of beer. no draft available

i would recommend to order other food of the room service

the wifi is very weak and i couldon

the bar did not open until 19

it had a wide variety of facilities ie gym, spa and swimming pool

it had a wide variety of facilities ie gym, spa and swimming pool

brand new modern facilities, including the spa circuit, spacious room with everything we needed

only thing we could think of is the lack of spa facilities, but this should not push you back from this unbelievable

i look forward to when the new spa opens.

room service every day, the apartment was relatively close to metro station, it was easy to find it

park facility large bathroom comfortable bed large terrace lift easy check in and friendly staff late check

wifi is quite slow

this was the weak issu e of the hotel. they don't serve breakfast and don't have room service.

parking was a bit of a challenge but staff really helped out.

travelling with four small kids, we have experienced best hospitality

friendly staff wifi and smart tvs in bedroom with you tube access, etc

the breakfast service began this morning, but the staff happily arranged breakfast for me at the bar at 6

further out than i would have liked (didn't realise at the time where everything was), no real bar to speak of

the reception area is clean and modern, and the bar at reception was also handy for a drink

have been given family room with extra 2 kids beds even if we didn t ask for

the breakfast was good

good breakfast, nice staff, walking distance from attractions. everything was clean.

did have a bar which was another reason we chose this hotel but we found the bar prices expensive so only used

the mini bar menu was unclear with the pricing

the kitchen supplies are limited

for 5 nights but my kids wanted to leave after a day

amazing view over the city during breakfast from the 13th floor, also has a restaurant and bar is you like to

breakfast

wish there was vending or a shop near by to get water/snacks or offer of room service

the information about parking was not sufficient in the booking page.

great check in and lovely breakfast hostess !

the patio, the gardens, the staff, the breakfast

checkout time was 12 noon staff were incredibly helpful and charming fabulous breakfast daintily

breakfast was a treat too

we had to leave very early the next day and the breakfast room was open especially for us

wifi with poor quality.

breakfast was great as usual

pool was fantastic

i didn't like the bar was with the lights off and there was a person sat watching the futebol (same person who

i was allowed early check in

(we were here during a chilly winter) my kids said the sofa bed wasn't super comfortable for them

i loved the homeland my kids were amazed and really enjoyed it

for a friendly, helpful and professional staff ud83dude4fud83dude4fud83dude4f the hotel is also pet friendly

strong wifi

that the hotel is to have a new reception area and the existing area to be refurbished as a bar area

really appreciated having a garden with kids stuff, tables to have meals there and just relax after exploring

playground was lovely for the kids and the viewpoint was also a bonus

it is perfect with kids, they have a playground, kids loved it

excellent backyard for kids, own tower with viewpoit

beautiful hotel with great garden for kids and even a lookout tower

this made it very difficult to stay there with two kids

are quite thin so i could hear the family staying next door and their kids were loud

fact that they have kids as interns there and some of them don't know how to properly interact with guests

liked the breakfast

good wifi

no bar on site

room was dusty , noisy , the wifi did not work at all on the second day , the bathroom was not clean and the

very noisy at night with barking dogs. garden and bar were not available

very old lumpy and stained, shower was the oldest i have ever seen and full of black mould, wifi not good overall

no bar open. wifi poor in bedroom.

has trouble staying on the wifi. no elevator. room key was a finicky

breakfast was a very great

our room was very clean, and there was a nice back yard with a shared kitchen on the main floor

a parking nearby was free for the guests, which was very handy

wifi cut out while in the room and had to visit the office (reception area) to connect to wifi

our unit had its own kitchen

upon learning of our long stay, antonio upgraded us to a room which has a kitchenette area

breakfast is very nice, they will treat you with whatever necessity you have

well stocked kitchenette and very good bathroom with large shower

breakfast was a nice selection of continental style offerings

the kids loved it but for me the basin outside the bathroom and the barebones bathroom wasn t

we were in 2 seperate rooms next to eachother as we had booked a room for 4 people( 2 adults 2 kids), slightly

staff were lovely. the hotel is nice and modern. gym and bar facilities are fantastic.

something new for me was the lighted bar to hang clothes

cool bar right next door

breakfast coffee was 'ok' restaurant dinner meals good quality; lovely bar and plenty of sitting options

breakfast was great and the spa was so relaxing

taxi from centre to hotel under 5 e indoor pool hours didn t make sense 10

quality breakfast, dimly lit bathroom, mold in the sauna water bucket, no water in the gym, uncomfortable pillows

pool closes fairly early in evenings - about 7pm - otherwise, this was an excellent hotel choice

no proper bar breakfast was expensive not worth it

breakfast, plenty of choice, lovely coffee spacious room, excellent shower in good size bathroom

to dislike although we were disappointed that the rooftop bar was only open for a short period of time in the

lots of choices in the breakfast section

awesome staff and a fab breakfast

only the basement has a shared kitchen, so it is inconvenient to cook by yourself.

access to a fridge and kitchen in the basement - all clean and renovated - house with

the wifi was in and out the few times.

there is a small kitchen if needed

wifi wasn't great but they were trying to fix it.

stuff, rude and not able to help us even though we explained we were a family with 2 kids waiting on the

shower, i would rather have a bath especially with kids it's easier

we asked for water for the kids and some fruits while they fixed the system, they refused and made us pay for

wifi is great

in near by hotel there is nice rooftop bar if you want to have nice view of the city

breakfast was not good quality and not healthy options for kids - only 1 lift which is also very small for baby

very friendly staff very clean hotel excellent wifi throughout the hotel

also, we were able to do early check in upon arrival

breakfast was lovely - you could order omlette or fried eggs, lot of sweet pastries

good breakfast, strong wifi (we stayed on floor 6)

at the hotel had limited options and zero flexibility to attend restrictions and kids

we ended up getting the kids meal as it was just burger and chips after a long day of commuting it was all we

there is a bar with snacks and a restaurant with the most beautiful dining room

the gym needs some work and updating. we ended up going bro an outside public gym.

only thing missing was plates in the gym for the smith machine

the breakfast downstairs was lovely

a nice garden to enjoy an evening drink and a comfortable bar area; we would recommend this hotel to any couples

really enjoyed bar and restaurant also

breakfast

the food was amazing and the bar staff were delightful

very good staff, help us upgrade to bigger room for kids without extra charge

bar was not a cosy place we could socialise when it was raining

bar is onsite not a lot of options but sufficient to wet your whistle late in the night or that

poor wifi and breakfast

the wifi connection was excellent

i have to especially praise the fast wifi and perfectly working cast to tv - i like to stream my own selection

but unfortunately, there were no other rooms available, except for an accessible room next to the kitchen machines

shopping center/shopping street for various purposes (eating out, shopping, window shopping), own gym + changing

gym with insufficient equipment

but unfortunately, there were no other rooms available, except for an accessible room next to the kitchen machines

it was nice to go to the spa and relax, and it was good to have special hours to go with the kids

they have a rule that kids can't use the pool from 1-7pm

opening hours for kids

kids had everything to have fun

kids are free under 12 but are restricted to use 1pm-4pm

very first girl at reception welcoming us not so very friendly, we felt ourselves stupid little kids in front

i was able to do laundry right down the street at a laundromat, good little cafes, and coffee places all around

was perfect, room clean and comfortable, very cute pool and restaurant on the roof, all stuff was very-welcoming

pool is small and lounge chairs are rarely available in the afternoon

excellent location very welcoming staff kindly allowed for a late check out

we travelled with 3 kids, so the spa was a huge success

not sure about the single bed sheets, where my kids slept, but the sheets on our bed were giving my wife the

we had everything we need in the kitchen, and the owner even left a bottle of wine as a gift

city with key points explained very comfortable beds immaculately clean throughout well equipped kitchen with

wish they gave information on where to find the delicious portuguese olive oil available in the kitchen

location, just a cross the street from casa de musica, nice design, kids friendly

i cannot comment on the restaurant or bar because i do not use these whilst on my stay i will recommend to

wifi very good

breakfast was very good as well

clean, modern,nicely designed. good breakfast. good ac.

table games for kids

all the inner spaces (living room, dining room, kitchen, bedrooms are very well equipped to make you feel as

table games for kids

two bedrooms, full kitchen, balcony and living room

kitchen fully furnished additionaly have air fryer / mini convection oven, blender, electric grill

no idea how much the mini bar cost

we also really enjoyed the rooftop pool

good gym

appreciate the gym downstairs

so indifferent and treated me like i was invisible most of the time (expect for the very warm spa ladies)

the gym was a bit rough and ready. a rowing machine would be nice...

room, very close to trindade metro station (connecting to airport), very good selection for breakfast, they

there was plenty of choice for breakfast and all the staff were friendly and couldn't me more helpful

location was great good wifi connection clean room and public areas but most importantly: i don t know if this

tiny gym, just felt slightly soulless.

and the breakfast in the next door cafe was delicious

cleaning, gym, breakfast, etc) at a very central location

the village had a gym that was nicely equiped

the kitchen is perfect for breakfast, and to break up constantly eating out

garden and gym were a plus

my kids enjoyed the pool

everything choice at breakfast is poor elevator waiting times >10minutes pool not accesible for kids

other people in total so bar was not crowded) 2/ rooms are not ok: we were 4 people, 2 adults, 2 kids

the pool is a little but outdated and restrictions to kids are a little over the top but we understand it is

the room was perfect, my kids enjoyed the swimming pool

the room for 4 people includes a sofa-bed, which was not comfortable at all, even for kids

breakfast everything you need, great coffee

laundry is just around the corner

the breakfast is sufficient and tasty

love everything, including the breakfast

loved the room service, the fish was really tasty and loved how potatoes were cooked, soft and crispy at the

gym was very small and basic

i would also have liked a swimming pool, but the jacuzzi was good enough

basic breakfast, 20, or 27 if you want it delivered to your room ud83dude02)bringing a pet, 25 per

is clean, staff is nice and helpful, breakfast is very good, wifi is strong, air condition is cool

they don't actually have a pool, so if you wish for the kids to go for a swim, that won't happen

the mojitos served in the bar were made of no fresh ingredients.

the gym is not worth going to nor the sauna but overall a nice experience

breakfast is excellent and has many options

no spa or swimming pool

everyone was very attentive whether regarding our kids or spa appointments (great massages for me and a pre

11, the facilities in the room ( the spa bath) and outside ( the steam bath, the heated pool - kids loved even

at breakfast, although it was delicious, the waitresses seemed a bit overwhelmed and it was sometimes

breakfast was excellent and so were the staff

no bar or restaurant on an evening no room service

wifi not working

the wifi was not that great in the room, it didnt work most of the time.

i think the wifi was a bit slow

terrace,no bar no minibar, no chair or table in the room, no welcome greet, breakfast was very

wifi is weak in our room.

originally had booked for 4 people (2 adults and 2 kids) somehow booking changed and it was only for 3 people,

the hotel webpage never mentioned in their child policy that they charge a full bed charge for kids

views of a backyard and a school yard with screaming kids were not great

bunk beds in room for kids

the hotel webpage never mentioned in their child policy that they charge a full bed charge for kids

bar was also nice

of all great location, parking around the hotel, breakfast was good, staff friendly and pet friendly

a good breakfast.a good position of the hotel,in the center of porto.

clean , comfortable bed, good shower and great choices for breakfast

breakfast was serviceable but could've been better

this doesn t prevent noise transfer, it was nice to have the light on for us and off for the kids who went to

had two night stays with my kids and husband

room setup was great for traveling with kids

choice for traveling with kids

breakfast was very good the hotel is in the city center very nice hotel to go with kids

most accommodations, our room had 2 comfortable double beds, which made the kids stay really comfortable

there is food court and coin laundry in the shopping mall

the room service doesn't do a great job at cleaning.

free wifi which actually worked

the wifi sometimes did not work perfectly but not too bad.

the gym needs refreshing and more weights

nice bar area and selection of drinks

wifi was also good

i also appreciated a laundry bag to take home, such an attentive small detail

comfy beds, clean rooms and good breakfast

3, including towels and bedding for 3 - getting yelled at by the staff, while trying to put our kids to sleep,

mini bar fridge wasn't stocked up

breakfast was excellent, so much choice

most of the room service menu was not available

we didn't have the breakfast so can't comment on that

room was cold even with the heating on and the wifi didn t work

i would have liked a mini bar in the room

wifi was also unbearably slow at times

very good wifi and shower

wifi was not working well there and hostess called it to fix it for me at once

wifi unstable room was dusty which triggered allergies

wifi signal was very poor in bedroom and didn't work very well.

the bar is also great and they make a great cocktail

walking distance from major attractions but quiet. good room service. good value for the money.

hotel has a terrace bar and swimming pool

manager for many years, please do not tell me you cannot provide wine glasses when you have a bar and that you

there is also a nice bar area and small terrace on the ground floor which i didn t use but looks

breakfast area is small, and wifi could be more stable

old fashion hotel, poor wifi, average breakfast

it was also nice to have a bar available at the end of a long day sight seeing