wifi unstable room was dusty which triggered allergies

location, 15 mins stroll to the river front but still with lots of bars and restaurants within 10 minutes

bar and its extensive living green wall was an attraction in itself

lovely terrace and bar area

there is a bar in the lobby

small gym

allowed us an early check in

breakfast is expensive for what you get gym was lacking in weights

gym a bit small and not very well equipped

was a bit noisy during the night from the bar in the vicinity of the hotel (only in the first day of my stay)

and dinner etc , however they seemed to be going through a staffing issue in the kitchen which obviously

room service could be more flexible ...

great atmosphere and location. lovely hotel bar seating 8

adjacent restaurant is excellent for breakfast and dinner

breakfast was great

the bar and restaurant are super and the location is ideal for being in the city

bread) felt like leftovers from the day before, or from the restaurant that works in the same kitchen, which

a nice garden to enjoy an evening drink and a comfortable bar area; we would recommend this hotel to any couples

comfortable as well as lovely. the staff were very nice and breakfast was delicious.

they were all great but special shout outs to julia, jessie and sarah the bar is nice the restaurant serves

breakfast was not good quality and not healthy options for kids - only 1 lift which is also very small for baby

very good location for the city sightseeing, breakfast, early check in/at ca

the breakfast buffet was excellent each morning with a great selection of hot and cold food the hotel

friendly staff. great breakfast. good location.

staff were really friendly and the room was lovely. breakfast was very good and fresh

we travelled with 3 kids, so the spa was a huge success

not sure about the single bed sheets, where my kids slept, but the sheets on our bed were giving my wife the

wish they gave information on where to find the delicious portuguese olive oil available in the kitchen

accommodation was so nice and clean, the kitchen well equipped and everything was fine

the wifi worked perfectly

everyone was very attentive whether regarding our kids or spa appointments (great massages for me and a pre

11, the facilities in the room ( the spa bath) and outside ( the steam bath, the heated pool - kids loved even

the breakfast was delicious

breakfast was excellent and so were the staff

it would be useful to add a bin in the room area as the kitchenette one is too small and not

laundry arrangement was incorrect

the gym and the room

close to a deli and breakfast cafe

felt like a spa retreat, could have stayed for a month

liked over, great location near transport, laundry and groceries

very first girl at reception welcoming us not so very friendly, we felt ourselves stupid little kids in front

linen changed every day, lovely fluffy towels, beautiful roof top restaurant, terrace and plunge pool

fantastic pool and coctail bar with live music in the evening

excellent location very welcoming staff kindly allowed for a late check out

the only thing would be that the rooftop bar and restaurant service is very slow.

the breakfast 7 per person, which is not bad , but missed it every day as we get up late coz kids wants to

i would improve breakfast a bit and wifi signal, but not a major problem!

mediocre - but if you re looking for a place to rest your head and in a ideal location for bar hopping and

the wifi was not working properly at 4th floor but is something we could overcome.

weak wifi on top floor

only thing i would ask they improve is the gym, it would be better to have some heavier weights and squeeze in

hotel allowed us free late check out. location and comfort is amazing.

the spa need improvement

location in walking distance to the main sights, great breakfast, exceptionally clean rooms, and outstanding

good breakfast and also an option for a a la cart diner and a nice bar in the hotel lobby

very comfortable beds. clean & bright. exceptional breakfast. staff friendly & helpful.

to add on all the above, the hotel is undergoing a renovation so the gym is closed and the construction starts

the man who tended the bar (unfortunately i didn t catch his name) and the woman maria who worked the desk

lovely service ,big nice clean room,delicious breakfast, pet allowed .

there is even a cocktail chocolate bar behind the hotel

laundry was in the small lobby while checking in

great location, friendly staff, good wifi strength and coverage, good value for money.

the central location, the comfy bed and great wifi.

there was a tv in the room, but no cable/satellite and no wifi. hot water ran out quickly.

the room was old. wifi was bad.

quirky and fun decor which the kids especially loved

decor is really cool and the kids loved seeing all the vintage cars etc

well located very interesting (for the kids also) vintage hotel big and very confortable bed( king size bed)

there was a moldy smell in the kids bedroom

our kids ended up eating only bread and watermelon for breakfast

this is a great spot for families - we have three kids - and enough space for everyone

breakfast was very good the hotel is in the city center very nice hotel to go with kids

choice for traveling with kids

wifi wasn't brilliant didn't bother me but kids were a bit cheesed off.

room setup was great for traveling with kids

the breakfast options were varied and the bar was great for a relaxing drink

very bad wifi, small room, we didn't like breakfast

breakfast , pleasant staff, bar open late

the bar is reception area, so it doesn't have a bar like feel to it, we didn't drink there

wifi and the bed

the suite great to stay with 2 kids, very specious

superior breakfast

breakfast was good yakuza japanese restaurant was really good however the monumental michelin star

the american bar and restaurants are super good, the pool and spa are incredible

the spa is luxurious and you can realy relax near the pool (the water were a liitle cold for me

the kids loved it but for me the basin outside the bathroom and the barebones bathroom wasn t

we were in 2 seperate rooms next to eachother as we had booked a room for 4 people( 2 adults 2 kids), slightly

didn t have a chance to call the robot room service but was great to see yolinda moving around by the reception

the breakfast is the best i’ve seen in my travels, but way overpriced

breakfast was very, very good

at this hotel was flawless from start to finish - we were extremely lucky to be allowed early check in as the

early check in as the room was ready and we were also very grateful when our request for a late check out was

wifi very good

the gym was a bit rough and ready. a rowing machine would be nice...

better wifi signals it was as bit hit and miss at tines.

to either go to the restaurant or order via room service

when we asked at reception for some normal tea bags and coffee we were directed to room service with the obvious

it felt a little like you were inside a dorm with college kids and recent grads working remotely on laptops

friendly staff, great location, kids liked the table tennis and pool in the lobby, free laundry

the addition of table tennis and snooker table - made the kids stay and for us the fact that the coffee was

it's a small quirk, condoms were left in the room where our kids were staying....

we booked this hotel for the pool, but it s super small and there were so many people, the kids could not find

insulated rooms, no noise from outside or neighbours, nice spa centre with a small pool and gym

expensive bar room not ready at check in

the spa treatments are great, special thanks to monica, who was super good

spa is a great addition but the floors can get very wet, more regular mopping would be helpful.

the spa & pool are gorgeous

the 24 hour reception and bar was very welcome

a good breakfast.a good position of the hotel,in the center of porto.

a points extra because the hotel is pet friendly

the place is pet-friendly and we had a problem with noise

clean , comfortable bed, good shower and great choices for breakfast

our kids were disappointed to not be able to get in

trendy, clean, comfortable - great connecting rooms for kids

there is a bar to the left of the building that was loud until very late but no more so than anywhere else in

location - right in the city centre, walking distance to all touristic attractions the best wifi we had in a

the attention of the staff, breakfast was outstanding and location was really nice and

they also provided our kids with tiny robes and a gorgeous charcuterie board

the hotel pool is a big bonus in summer

we received a very long one (about 7 foot long holder), perhaps removed from the hotel laundry; it almost did

really appreciated being able to have a late check out

a swimming pool / spa etc would be a nice addition.

stuff, rude and not able to help us even though we explained we were a family with 2 kids waiting on the

we asked for water for the kids and some fruits while they fixed the system, they refused and made us pay for

shower, i would rather have a bath especially with kids it's easier

added value is late check out for 15 till

wifi signal was a bit slow at least in my room but there is a mac available on reception area for

ud83dude0d she was great and helped us get aeroport transfer for 4 adults and 2 kids straight away

excellent wifi

we were offered glasses of port wine upon check-in, and breakfast included made-to-order eggs and espresso

was excellent bed very comfortable room lovely and clean nice bar / sitting room

breakfast was included and great to start our busy days of

one day stay didn t leave me the option they offered the send it to the laundry service

rooftop bar needs heat lamps

comfortable twin beds, big walk-in shower, thermostat temp control and a window that opens, free wifi, valet

we had strong wifi connections the entire time

the wifi connection very stable and the cleaning ok

is an older hotel w/ engineered wood floors that squeak as people or kids are walking

breakfast is also good with quite some variety, they even provide kids seat

our evening was ruined and we had to promptly find another hotel with two small kids who were hungry and tired

the staff were helpful and friendly, and the laundry service was excellent

the bar was closed, that was the only negative

breakfast, plenty of choice, lovely coffee spacious room, excellent shower in good size bathroom

the roof top garden bar would have been nice but when we went there was no one serving although the bar seemed

great breakfast full of variety and a good selection of food and wines for the evening

the staff is extremely helpful and kind (reception, kitchen, cleaning ladies

breakfast was varied, fresh and plenty full

not sure how it would be if traveling with kids as the rooms aren t the size of hotel rooms in america

the room was spotless and the wifi was strong

not sure how it would be if traveling with kids as the rooms aren’t the size of hotel rooms in america

service, location, spa pool and decor

into a relaxing snooze at 7:30pm in the gorgeous spa and being woken up by a baby crying loudly but remaining

loved the breakfast but could have some more variety

didn t get to try the restaurant but the bar was lovely

minor point, but a few more hooks to hang towels/swim and gym wear would have been nice although this didn't

our family together and unfortunately the living room that was turned into a another room for our kids has no

wasn t a working wifi outside of reception area

one day without wifi in our room marcia was particularly helpful in finally solving the

absence of information as to bar facilities etc

from bar poor beer luke warm coffee luke warm

i loved the homeland my kids were amazed and really enjoyed it

(we were here during a chilly winter) my kids said the sofa bed wasn't super comfortable for them

additionally, the wifi wasn't simply working in our room

itself was very unassuming on the outside but quite beautiful on the inside, with a little bar area and 24/7

that the hotel is to have a new reception area and the existing area to be refurbished as a bar area

up the stairs with luggage, not comfortable, unable to sleep in the night, due to kids in the street making to

however, beware that this is on a popular square where kids gather on weekends till the early hours so is very

also the wifi signal is not strong in the rooms

helpful staff. wifi connection.

too much noise from the hall (people talking in the morning, kids running, etc) - even though the situation was

kids loved the pool which was heated and the atmosphere was so calm and peaceful, location was

hotel is perfect but unfortunately we were there at the same time as 20 british adults and 15 kids

a few bar snacks would be appreciated - we ordered drinks but there were no olives, nuts etc to accompany

cocktails didn't taste strong, but bar service to the pool was a plus

the bathroom door wasn t closing properly and kids were going to the bathroom all the time

pans and stuff like that, there was only one small pan available, so if you are traveling with kids and wish to

the wifi was very slow. maybe it was okay but my room was in a dark spot

no wifi in room

some of the kitchen utensils are really old and ugly

the room for 4 people includes a sofa-bed, which was not comfortable at all, even for kids

asked for no room service in respect to the environment but still got new towels every day (or the old ones were

the breakfast is sufficient and tasty

room and the bed were big, the hotel is in a good location and the breakfast was delicious (homemade sweet and

love everything, including the breakfast

wifi disconnect....

i don't mean a mini bar but after a hot day exploring it would have been nice to have had a cold drink

could be a mini bar in the rooms as there is space for it

perfect wifi. spacious and comfortable room. friendly staff.

the bar was opened for me when i came in after midnight, always nice to be able to get a drink at one

room is not suitable for family with kids, open concept for shower and toilet

difficulty with kids in same room

is not isolated from the room, not good when travel with kids

wifi doesn't work at night

wifi connection required staff assistance.

maybe the position for the kids bed should be adjusted.

there is an amazing coffee machine for a quick cuppa, and the breakfast spread is out of this world, especially

perfect hotel and perfect stay in every way only wifi could be better.

welcoming staff , the hotel is in the most perfect location, very clean and relaxing, very good gym

we tried to sit outside for a drink at the bar early evening and gave up as the service to even order a drink

and helpful staff, good breakfast, modern, clean, nice spacious room, parking nearby, walking distance feom

breakfast is available if pre-booked at €10 and there is nearby free parking if pre-booked and

breakfast is available if pre-booked at 10 and there is nearby free parking if pre-booked and available

our room was very clean, and there was a nice back yard with a shared kitchen on the main floor

wifi was very spotty and i needed to send some emails, so i had to leave to use my computer

were great so helpful with us and our two kids even housekeeping when our little boy got sick all clean great

room, breakfast, location all excellent.

is nice and also the italian food from il basilico (hotel's restaurant) was great (had it as room service)

i personally loved the spacious shower, comfy bed and delicious breakfast buffet

my only complaint would be the wifi in my room was terrible

the breakfast to top tear and bar was very nice as well

the staff were lovely; the room spacious and very comfortable; breakfast was varied and tasty

breakfast, rooms, room service, friendly reception, shower.

excellent breakfast and the staff is very friendly

buffet breakfast

location is excellent and my kids loved the suite set up with stairs

we found out at night traveling as a family with 2 kids changing hotels at night is not a pleasant or easy task

we booked two rooms for a family with kids, and got them on different floors

the family room has 2 levels and was perfect for us and our kids

good wifi

can hear all the noise from the outside, the windows don t have any isolation and/or safe for kids

the noisy school kids end of term. ud83dude44ud83eudd14ud83dude00

wifi in the room was available only in the bathroom and near the door

my go-to hotel in porto lovely reception staff breakfast has got better over the years

wifi was good, the bed was comfortable and the location was excellent

however early check in was not possible, cuz we didnt request in advance

had our laundry done through the hotel and we didn't ask the price

free only one bottle for stay 3 nights, wifi is not okud83eudd72

concierges were kind and the room was clean with excellent wifi access.

staff, good wifi connection, great location, very clean, comfy bed and pillows, big bath towels

a bar is advertised but it was very poor, a couple of bottles of beer and nothing else

the wifi was not that great in the room, it didnt work most of the time.

terrace,no bar no minibar, no chair or table in the room, no welcome greet, breakfast was very

i think the wifi was a bit slow

wifi was not accessible from the room, the signal does not reach the 3rd floor.

the kitchen supplies are limited

excellent breakfast and really great place for family traveling with young kids

family room is great and kids love it very much!

there is no pool and not enough equipment in the gym

they have a superb breakfast, and their restaurant is of

spa therapist is really nice , she has professional skill

no bar on site

wifi signal weak on third floor. breakfast too simple.

very old lumpy and stained, shower was the oldest i have ever seen and full of black mould, wifi not good overall

mentioned as mini bar but not available

wifi dropped in and out a lot.

clean new and fresh great breakfast awesome staff convenient location

breakfast also offers a great selection

at breakfast the staff were again welcoming and the buffet breakfast itself excellent

the staff were friendly and the breakfast had good choices

- super centrally located, a quiet and clean room, a very modern hotel design, and a great breakfast

hotel is unfortunately quit loud, where you can here your neighbours talking and kids running around early in

all the people from the reception, everybody who used the stairs (kids running) - we've heard them all as if

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

the wifi is good, and the bed comfortable

i didn't dislike it, but i was sorry the bar was closed!

wifi, breakfast expensive, views, noise

we greatly appreciated the early check in as well as the luggage storage after we checked out

jose at front desk was incredibly helpful with directions, laundry and all questions i had

wifi don't works well

wifi only worked in the bathroom and not the bedroom

this made it very difficult to stay there with two kids

fact that they have kids as interns there and some of them don't know how to properly interact with guests

are quite thin so i could hear the family staying next door and their kids were loud

great bar too

wifi was fine, it was nice to have a balcony and the outlook was great

we booked 2 adults and 2 kids and ended up with two connecting rooms

not sufficient isolation or bathroom ( if travel with kids)

itself is great, after a long day, walking back up the hill was a little tiring but my kids aged 5 and 9 still

the way windows open are very dangerous for kids

time for the kids at the pool should be different.

i'm 47 years old, so i'm not an old grandma complaining about a few kids having fun

the wifi setup could be better

was convenient to everything, the room was huge, way bigger than expected & the spa in the bathroom was a huge

breakfast had warm choices (eggs, baconetc) and the normal cold choices (yogurt, fruit, cereal,

free maps, breakfast, tv, wifi, towels

a room with bunk beds (supposed to be one regular bed for two adults + one bunkbed for the kids) - and this was

booked a room for 7people(5 adults and 2 kids) they gave us a very small room with 4 beds

the kitchen is quite practical and it has free water and wine

com there was information saying that the 24-reception staff offers laundry service, but they do not

wifi disconnects occasionally

a bit noisy, thanks to some kids next to our room.

not for family or kids absolutely

there was an elevator and the wifi worked well

there was wifi there was no information about the code and a message to the help whatsapp number is still

wifi is also super fast

when we complained about very noisy guests on our floor with kids shouting and running up and down the corridor

good breakfast

looked straight into some flats opposite , and there was a noisy bar near by

a bar would have been nice

location, room size and tv and free light breakfast, very friendly staff, great wifi

we ended up getting the kids meal as it was just burger and chips after a long day of commuting it was all we

at the hotel had limited options and zero flexibility to attend restrictions and kids

ask for a room over looking the pool

service, so kind, so helpful and had great room service

on arrival even though they take a guarantee card - they then brought a pos in the room with the room service

location is great, breakfast was great, good selection for kids and adults. staff were friendly

they remembered our kids names on our stay and gave them hugs at the end

bedroom very poor like a bad theme kids room not comfortable at all.

fantastic breakfast

very clean, great staff, nice bar area, good location.

breakfast is outstanding and very kind staff

impeccable service, details and breakfast, will come again.

expensive parking and wifi could have been faster.

breakfast is varied and the hot options changed to give more variety

wifi good

bar was well priced

had issues with the internet connection - wifi didn't work in our room, maybe because we had to use vpn

well equipped gym, though small

staying was nice and we had problem with our luggage handle bar

spacious room, clean, location was fantastic, good wifi , great breakfast a lot of options everything was

i was one adult with 2 kids and we bearally fit in the room

we thought the cost of breakfast was a bit high.

the wifi should work on the pool and gym, because is underground and there is no 5g connection.

piano bar and the pool is very small for laps and spa closed for maintenance.

bar space a little bit more cozy perhaps, but anyhow also here the service is fast and perfect

wifi was also unbearably slow at times

very good wifi and shower

room was cold even with the heating on and the wifi didn t work

i would have liked a mini bar in the room

wifi was not working well there and hostess called it to fix it for me at once

rooms are very nice and spacious, breakfast was delicious, the pool area very nice as well, staff very attentive

only thing we could think of is the lack of spa facilities, but this should not push you back from this unbelievable

missed the spa and sauna facility. the pool temperature was not apt per the weather.

the comfortable bed. clean new rooms. many ev chargers

it had a wide variety of facilities ie gym, spa and swimming pool

the hotel was spacious as i was traveling with the kids

unfortunately, the room does not have a balcony that you can sit on when the kids are asleep.

kids absolutely loved the bunk beds

for adults only so my husband and i couldn t use it as we came with our 2 kids a 6 year old and a 1 year

no kids are allowed which makes the spa hard to use if you have kids i would instead suggest setting

found the apartment rather small for a family with 2 small kids

they did let us stay an hour later the next day to compensate but when it's your kids nap time

kids had a good time having dinner in a cosy ample and safe space and a quiet night

not helped by the fact if there's a family with small kids running above

the kids enjoyed the swimming pool

breakfast and dinner at blind were impeccable

the morning breakfast was also really good with a lot of options which were all great

which was huge and the staff went out of their way to be helpful in every aspect (including an early check in

the spa is also very nice

young girl in the cocktail bar also exceptional

hope i can go back with my grown kids someday

the wifi signal was weak.

breakfast was excellent; again the breakfast host lady was super friendly and welcoming

amazing hotel staff, reception team, kitchen team

the room design is simple, modern; very comfortable bed, ac, wifi working very well, large bathroom (very nice

minor thing! wood floors noisy if kids are staying up stairs .

room a bit dated. afternoon sun makes room very hot if curtains are not shut by room service v

room service very poor

wifi internet unstable and low connetion

wifi was slow at times, but we didn t need it a lot, and so we didn t care.

then came the issue of the room service bill

wifi wasn t fully working when i was there (i should have spoken up about this)

wi-fi code infomation in the room the reception staff did not promptly give us the wifi code on our

if i really need to look for one small thing is that the wifi didn't work well on the top floor

nothing, exept maybe the wifi which was a bit spotty...

lobby and bar area were really nice, with a pretty garden to relax in

clean and comfortable, with a nice hotel bar and garden

the restaurant/ bar was also nice

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

breakfast was fine. it would have been nice if the bar was open later.