very friendly staff, great pool area for the kids, cool playground, great town.

could hear kids running in halls above us

were little kids on floor that were not surpervidwd by parents and so loud

everything, my kids wanted to stay longer!

there were a couple of kids yelling from the pool around 9pm on a 54 january night

after serving my kids went down to serve myself, food was not restocked

with 4 kids

e brought most of our things) breakfast was great plenty of options to choose from and my kids loved that

very friendly and helpful staff. great breakfast.

the staff were great, the room was really clean and nice. i liked the complimentary laundry!

room had kids and couldn t control them and they ran and jumped on my ceiling all night very uncomfortable

we request 2 rooms together (family w/ kids)he gave us 1st floor and 3rd, and he said that s all we have u

early and it's just not convenient and it's just not done in a timely manner considering you have kids it doesn

also, there kids above me who bounced and danced and made noise all night

breakfast late

convince for me to go to work see my grand kids my parents shopping

there were people yelling and kids running and screaming in the hallway until 1:30 am

sheets were stained and the room was dirty it smells like cigarettes and weed everywhere and my kids got a rash

my wife and kids were terrified

the rest of them didn t work there was kids running up and down the hallways till 11 o clock at night

the pool had dirt and leaves on the bottom and it was not heated the kids could not swim

the sweet woman working at the breakfast area even gave our kids a gooey chocolate chip cookie (after asking

dog until i got my bill, think that's to much, would have been cheaper to bring my grand kids other than that

there is not much to do with small kids: area is not really walkable

i was afraid the kids would get welts but they

my kids loved the indoor heated pool and basketball ball court

also bj's across the street gave me a discount on me and my kids meals because i was a hotel guess

my kids love it

i couldn't go back down and take a minute to relax away from my kids for a swim

didn't mikenthat the pet cleanung fee was so high and nonrefundable

indoor pool was not heated and it was 105 degrees outside. kids were very disappointed.

air didn't work, breakfast was not hot, pool was not clean.

for some reason breakfast was poor this time room was clean

the breakfast had a variety of options. the lady working in the kitchen is super sweet.

breakfast

some kids unattended by parents were in the gym when i went to see it.

property was clean and peaceful, my kids enjoyed the jacuzzi and the chocolate milk for breakfast

we also had our 3 kiddos so i'm sure they know the struggle traveling with kids

when kids are yelling in the hallways at 11pm your staff who is 20ft away should say

kids and i go here even though we live close by just because the beds are very comfortable the

it was a fun place for the kids.

i loved that there was a big grassy area for the kids to run and play

it s different was exciting for the kids

teepee were adorable. kids definitely loved it. very friendly staff

my kids loved it while we were visiting

the breakfast was not very good either

the complimentary breakfast was delectable.

appreciated that the hotel was very clean and pet friendly

room, comfortable beds, sparkling pool and hot tub

breakfast ends

was having a bad day and i pay for it, i had to stay on other hotel in a cheaper room with my 2 kids and wife

was having a bad day and i pay for it, i had to stay on other hotel in a cheaper room with my 2 kids and wife

also moved our room to the lower level to make it easier for me with my kids

the parking

great location, safe area, lots of food places nearby and large open parking

the pool was disgusting

size and location of the pool

parking was a little tight. pool was sad.

the pool location is a little weird, its in between the parking spots and the small little mall across

the pool location is a little weird, its in between the parking spots and the small little mall across

that my kids enjoyed the swimming pool

a very quiet location and so much parking space available

spacious and free parking. nice view of mountains.

comes with breakfast. i liked the walk-in closet. having the ev charger was a bonus.

small pool

my kids loved staying will totally come back

nice breakfast and lovely bedding and

breakfast , shower, laundry

i loved the cleanliness and the kitchen. very spacious.

all good beside breakfast time ends at 9 am

staying there my two kids and myself were bitten by bed bugs at the hotel and that was the last time i would

front desk aftetnoon staff was rude anf their breakfast thats a joke ask front desk staff for some extra towels

early check-in continental breakfast

breakfast was terrible.

outside pool

the restaurant and bar looked amazing, and sebastian was friendly and heplful.

the parking can be bad at times

welcoming staff, the cleanliness, the location and the transportation to the casino (as woman it was appreciated

the facility is very clean, very good food, edible and palatable a ride to the casino stores are very close

the pool was fun for the kids

need a foot stool in bathroom for kids to reach sink and wash hands

we had 7 guests-they knew this but refused to give us enough breakfast for all of us-we had 5 kids and 2 adults

and we had to go down stairs to the lobby to pick up sheets and blanket at 11:00 pm with all the kids+ a baby

was great and had a good variety that satisfied our entire family happy (6, 8, 11, and 17year old kids)

pool was warm enough to swim in with small kids

platform, that would have been nice to watch at night or early in the morning with little kids

our room overlooked the pool and although there were people and kids in the pool, we didn't hear a thing

we were from out of town and had to sit in a hot car with my kids and disabled

noisy kids running back and forth late at night on second floor

that was great, after traveling 6 hours with kids

the pool is amazing my kids love it

found the bed to be not very comfortable, with little edge support, but my husband and kids did not have any

great place to stay, kids loved it

clean, good breakfast (kids liked it compared to other hotels)

we had our kids luckily it wasn t to one of them he talked to in that way

excellent breakfast, tasty, included hand-made dishes.

i was hoping for an indoor pool but a heated outdoor pool is ok too.

friendly - clean - superb breakfast - nice pool and hot tub - well designed rooms - just

pet friendly

the neighbors were loud.their kids were knocking on my door at all hours and running away.

and my kids enjoyed the room we stayed in

only thing that i didn t like was that we were given a non smoking room and it still smelled like cigarettes

a pool, very nice room and bathroom

the wifi didn't

did resolve noise problem from young college kids celebrating pre new year's eve

not good if you have kids

you mean the lack of services in the bar and restaurant

what i liked was seeing security walking around the parking lot

you would think that for the cost of the stay at this hotel, they would offer a breakfast bar of some sort,

there was a dance competition going on and there was noisy kids everywhere.

kids out passed 11:00 pm at the pool and hot tub

kids did not want to swim in it

as if i didn t have kids i was trying to get into bed after a long day who were unable to shower on the

the pool was soooo cold that even my kids (who swim in the ocean when it s cold) wouldn t go in

the pool was not shaded for kids to swim and no easy access to elevator to the second floor.

overall scary place, especially with kids

it's very close to ucr so it's a perfect option for parents coming to drop off/ visit their kids

stayed for a tournament pool was not working so kids could r get a good cool down for muscle recovery

like was in the night when ppl look like there were up to no good because i was with my wife nd kids so they

the kids will love it

that and kids running in the hall knocking on doors and sound of water running after chair scraping made it

we listened to kids running back and forth playing and carrying on for a while

i can't tell you how much that meant to my kids

college kids and others talking loudly and yelling at times

suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids

suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids

the property is newly renovated, has ac, has parking, and is close to lake arrowhead village.

we had a family with kids on the 3rd floor that woke up at 7am and were running non stop all morning

many activities targeted for young children, not as much for older kids

area is very beautiful has a small private beach, pool jacuzzi, game room for kids, full restaurant & bar

maybe to change the outdated worn out curtains =) aside from that, perfect place to stay with kids & pets

there is a kids play area in the basement, which is really family friendly

we were unlucky enough to have a room next to 2 small kids that like to be loud

there were kids running up and down the stairwell that i had to call security

in the room next to us were up all night banging and making noise i had my kids with me and they were frightened

were kids running up and down the hallways late night/ early morning

if you re in to hookers and drugs being sold i m front of kids this is the place to

pool was perfect for the kids.

tv channels were not avaible, even after calling front desk. kids could not watch free channels.

plus they are pet friendly

the breakfast ladies were above and beyond

there is plenty of free parking

i traveled with kids and found it very comfortable

my kids even complained about their face and eyes burning

we needed a date night and the hotel was perfect just to relax without the kids and enjoy each other

my kids really enjoyed it

the noise in the hallways from hotel guests. kids were running and yelling in the hallways.