location, rooms and pool

was pleased there was wifi available

enjoyed several meals by the pool

issues with the wifi for 1 day but the staff did get it worked out after a couple complaints

the pool could use more maintenance

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

breakfast is simple but good: pancakes, fruit and coffee or tea

although it wasnt mentioned on the page, breakfast was included

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

the breakfast is simple but perfect, the family are very kind, great views.

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

decent wifi

therws a gym, nice views, well equipped kitchen, big rooms and hammocks

loads of shops nearby, parking on site

the wifi was really poor really let's the place down

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

the kids enjoyed the pool

excellent food. very nice outdoor pool. lovely paths down to the lake.

pool was great and best of all, they have temascals you can book at no extra cost

the kids enjoyed the pool

the kids enjoyed the pool

the pool is beautiful

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone

the wifi in the restaurant was sometimes not working

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

the bed was comfortable and the wifi worked fine

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in

parking was in a separate, secure parking lot around a corner from the hotel

there s even a kids playroom

the guatemalan breakfast was great for me but a bit more variety would be useful

the only problem is the parking lot, is really difficult to enter

the breakfast wasn't brilliant. there are local cafes with better options.

it had a lovely internal courtyard where i had breakfast every morning

colonial style hotel, beautiful room decor. wide parking space (indoor)

the included breakfast was fresh and tasty

conveniently located, excellent breakfast, friendly staff, lovely rooms, private parking..

the balcony was really just a window and there wasn't a working fireplace, someone just put a space heater in

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited

clean, staff very helpful, parking available, good traditional breakfast.

there is even a window to let the lights in - the breakfast is very basic ( eggs or pancakes) -the toilet

- the staff is really helpful - the free parking

all good but breakfast in the room was nice

clean, staff very helpful, parking available, good traditional breakfast.

is very friendly and helpful, the hotel has great location and a lot of parking

went to this hostel with my adult kids and husband and we really enjoyed it

felt like we were being treated like kids queuing for a school meal

our kids (teenagers) loved the family style dinners meeting other travellers

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

as i have adopted kids of color that is not something i appreciate

the road on one side is very loud with motorbikes, kids, shouting

a beautiful place we rented the apartment which was confortable for our family of 4 adults and 2 kids, the staff

kids liked the swimming pool and lovely view

well rated for kids

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens

kids running around playing in pool after hours

our kids (teens) loved the pool area and the location as well

it s also a great place to take kids

this hotel was favorite for our kids, because pool was very nice, they could walk the gardens and also interact

at front desk, how they cheat saying that no kids are allowed on booking to force you to go directly to them,

breakfast was good as well