breakfast was also a treat

friendly, excellent kitchen, nice bar in the summer dinner in the

nice bar with garden seats good restaurant with a good choice for evening meal

the bar area was also great in the early evening for an aperitif, pleasant jazz background music and

the bar is very noise even with the door closed; anyway, the world cup we could understand

there is a place to play for kids, so you can relax a bit with nice coffee during watching them to play

very good selection for breakfast

two small things for us: #1 the fact that the wifi was way too slow and always breaking up, not usable, and #2

times because it s a well run hotel with good size clean rooms and a restaurant excellent free parking option

friendly staff, good room service, large room.

beautiful space and very comfortable beds. it was great to have access to a bath for our kids.

beautiful space and very comfortable beds. it was great to have access to a bath for our kids.

wifi was extremely slow

the wifi was great, great water pressure in the shower

laundry service was very expensive.

floor in kids playroom very dirty

pet friendly

free wifi free parking a short walk to town

the fact that there was a restaurant on site, offering a choice of menu meal or,snacks from the bar, open until

the room was very clean and well air conditioned, the wifi excellent.

free parking onsite

staff very helpful and friendly. good wifi.

also good value and pet friendly

wifi reception was superb

kind staff, good room, cleanliness, wifi, good location and parking provided.

i go get some snacks to make the kids wait the opening of the restaurant

travelled with our 2 little grandchildren ages 9 & 11 and in the restaurant i asked have they a kids menu and

bar never opened

decent restaurant and free access to local gym

in the main bar area, would suggest they go on a customer service course

the possibility to chose, the staff was nice and was able to accommodate our kids.

the retain price quality is great, the rooms are big and comfortable, free parking, kids playground , cafe and

the possibility to chose, the staff was nice and was able to accommodate our kids.

dog friendly and we were allowed to take our pet into the bar area where we could order restaurant food

wifi food

comfortable bed, and vg wifi

daytime bar is amazing, good to go there for drink and food before the evening bar opens.

wifi was non-existent all over the hotel

nice atmosphere, secure parking, good food at an affordable price. pet friendly.

nearby park good for those traveling with a pet

it s pet friendly and there s a park area at the rear for walking the dog

more like a 2/3 stars than a 4 wifi terrible

the room was in need of repair. the wifi was terrible.

room service very helpful very nice bathroom

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

restaurant closed at 8pm which i feel is too early but room service available until 11pm

kids liked their bunkbeds

the room was huge and with a separate room for a second tv where the kids stayed and relaxed while us parents

i didn't complain at the time as we arrived very late, around 23:00, had kids to feed and just wanted to sleep

excellent wine bar with access from reception area

were friendly, location was great only a short walk to the main tapas and bar area

wifi was intermittent

breakfast, laundry room, clean.

great wifi

very poor wifi

walk into old town easily, about 20minutes. good wifi. good breakfast. comfortable room

had a family suite for the kids

pet friendly hotel, in a central area, comfortable rooms and very pleasant staff

not aware that there would be a parking and pet charge until checkout has the response in the confirmation email

wifi was weak but other facilities were good.

near to the centre and pet friendly.

location was very good, since we were just passing by. had a good inside park for kids to play.

the hotel is under renovation, i hope there will be an indoor playground for small kids.

the kids play of their associated restaurant is great

a bit noisy at first as they were families with young kids. once they settled down it was fine.

with 3 kids trying to sleep, it was not a nice experience

even the small kids roll straight to the middle

the smart tv didn t work and i had to extract the wifi password to connect the tv to the internet

family room was good for two adults and two kids

wifi good location easy 5 to 10 min walk to cathedral and all main areas

also, the wifi password posted on the card in the room is wrong

the rooms were clean, the staff were friendly and helpful, wifi was good, the room was quite big

clean, bar right in lobby, just across bridge from center

kids were running around the stairwell screaming all afternoon

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

the bar area very simple

has an ev charging station

not very good if it is raining or with kids and luggage

we ate in the restaurant at night which was only 15 each and in bar with log fire burning as it was -2

the evening and kitchen staff were very busy and sometimes brisk

view onto an inner courtyard with kitchen vents

wifi didn't work very well

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

noise in the street from kids reving up at night on both nights (keep those earplugs near you)

no restaurant. wifi connection poor.

free wifi internet worked well the breakfastbuffet was good with good choices but

couldn t get the wifi to work

the area is a bit loud but the apartment was really nice so we had a good night with the kids

there was a noisy group of school kids on my floor, but that wasn't the fault of the hotel.

they were accommodating of a late check out, and had ice packs for an injury to borrow

comfortable, clean, centrally located and pet friendly

wifi was spotty at best and very slow when it did work

t greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

used for big parties local people taking up all the parking spaces and very noisy everywhere and kids running

and polite and there is a nice playground which makes your life a bit easier when you have kids

rooms are spacious, great check in and check out times, good parking, easy drive into burgos centre, staff very

access, service, duplex twin room with enough space, kids slept downstairs, parents upstairs

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

was big parking available / ev chargers quite friendly staff walking distance from many touristic

com blamed hotel, no room service available and you had to go to the resteraunt to order, bar service was non

finally we ordered room service and it took one hour when they told 15m

a small inconvenience with the wifi: you have to provide your email address and telephone number before you can

great location close to everything including camino friendly staff, laundry service.

wifi was ok

the laundry was reasonable and so nice to have them fold and deliver

friendly staff, laundry service was key!! everything clean, perfect location!

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

bar and bar staff

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

so was the bar and room service

the bar hours were not accommodating to pre dinner cocktails

pedestrian area so perfect for kids

the room was great, the wifi was excellent, the mattress was heavenly,

position is superb. secure garage. good breakfast. friendly staff. wifi was fast.

does it really take 24 hours to do laundry at the price of 30 euros?

good wifi

breakfast hall was super noisy with kids all over

something i have never seen was the breakfast table for little kids

be the usual eating time for spanish guests but maybe not for many foreign travellers like us, so room service

gym was a bit basic

we didnt have time for the sauna or gym, but nice to know it was there

wifi fast

also, it would have been nice to have the bar open more hours

great location, room spacious and good wifi

breakfast tea in the room or kettle, heating doesn t work, paper cups, no fridge, no spoons, no room service

fitness area at the5th floor, meeting area in a comfortable area at -1

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

wifi was dire

the wifi was a bit slow but really, that's not a problem...

bed was comfy. wifi worked ok. breakfast good with good selection should you want it.

level 9, the room was comfortable and spacious if a little dated, the staff were friendly and the wifi

example breakfast 15 euros per adult and and kids (mine were 4 and 6) pay 10 euros

the kids loved the pool after riding in a car all day

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

our kids also

wifi good

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

the indoor swimming pool is a sigh to behold

very nice. second time we have stayed at this hotel. lovely pool great food and clean rooms.

parking notice on car.

valet parking - secure

pool is absurdly gorgeous

bar for a coffee or drink

we didn't want to go down for dinner so we found the hotel room service menu and chose a

been here it s very convenient on the cross spain route clean comfortable and nice easy snack bar at reasonable

plenty of parking, and good wifi

wifi good