quite long check in procedure. not convenient with little kids waiting.

you will find a restaurant with fine dining great food and family friendly and small park for kids

and the wifi was brilliant

room was very small and wifi coverage was not there..

friendly staff, the room was very clean, the facility is renovated, wifi in the room worked perfectly

no wifi connection in first floor, poor breakfast and staff .

nice bar with good breakfast,nice place and all perfect

bar attached

pet friendly, except the restaurant. but they do have a terrace so it's okay.

kind staff, clean rooms, pet friendly.

the wifi is great as well so if you need to do some work (like me) you can do it perfectly

good size one bedroom apartment; well equipped and a complete kitchen

tv has no hdmi so the kids coudlnt play the ps4

restaurant menu could have a bit more variety for kids

the bathrooms are very spacious which is ideal when you have kids

there is a lovely pool, which the kids loved and the bathroom is massive

pool was closed and children were not allowed in the (over priced) indoor pool area which the kids were very

bathroom and toilet without doors which is very uncomfortable for someone traveling with kids

the afternoon they came and asked to clean but we were in the room and have asked to come later (kids had to

the hotel is set in extensive grounds with a large swimming pool and rooftop terrace

spa 29 euros for an hours access, too expensive

i assume this was because it is out of season (no bars, room service)

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor

a mother was checking out and informed of additional charges for her fees for 2 kids, but she had paid in full

we could hear kids shouting, women shouting, men talking very loudly

we were due to check out at 11am, so the kids didnt get to use the

visited with two kids and the staff of the restaurant on ground floor were really helpful and even made some

tv didn t work and the leather couch was falling apart and we had to keep the kids away from the peeling

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

bar manager made us tea every night to take to our rooms

i loved the parking service, kids loved the roof top pool

no indoor swimming pool. no kids corner.

great if travelling with kids

my kids loved this hotel so much - my 6 year old called it a 10 out of 10

was super espacious and comfortable, and it had a shower and a bath tub which was ideal for the kids

luckily we brought slippers otherwise it could have been dangerous, especially for someone with kids; there

small pool was perfect for that current heat wave

wifi is strong

pool is too small to accommodate more than 2-3 people the lift is very slow the bathroom is worn

there is a basic breakfast included and room service

it was fun and the kids really enjoyed it, but it was a bit dated

not informed about the amount of residential kids staying over our period of stay

hardly slept for tv noise , kids running around all night and staff who

it had soundproofing, a lie, i hardly slept with the noise from other rooms, footsteps, crying kids, toilets

party of about 100 school kids arrived on the second afternoon - very noisy and disrupting

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

alhambra: with entry to the generalife and carlos v included as part of the booking and a terrace bar overlooking

our laundry was returned with a pair of trousers that were not ours. not resolved.

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

bar area doubles as a cafe/restaurant during the day so didn't have the best atmosphere for a hotel

location to alhambra. superb with kids

wifi access was great

no coffe/ kettle or fridge, and bar closed and not available in the evening.

wifi was a bit sketchy, kept dropping the connection

bar was closed when we returned to the hotel after eating dinner in the town

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

perfect location. walking distance to everything. great view. friendly staff. great with kids.

didn t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping

laundry one small load 140

room service was great

no bar etc but i knew

wifi was poor with no internet connection

impossible to find with gps. slow wifi.

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning

washing machine in the room, (although the hotel manager offered to sort out laundry)

this improved on the following days although on the last day they didn t offer the kids meal and our kids

indoor pool was in the spa and no children allowed

great pool- staff even let us stay after check out

good outdoor swimming pool, (indoor pool, gym, sauna were closed)

gym equipment no running treadmill and the pool was out of commission pretty disappointed on that

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

kids playing basketball or soccer until very late midnight or later

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

g lounge, bar etc, non-existant, or, if they did exist, hard to locate

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

asked to change our booking to an apartment with a kitchen and the staff were happy to accommodate our wishes

however, there is a full kitchen and a washing machine

room service would have made it heaven!

wifi didn t work great in our room

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi in room not good, used data instead, if this could be beefed up it would be much better

great wifi also

poor wifi

limited 5g reception in the room, but free wifi.

with no separation between king size bed and twin beds so parents could not stay awake without kids

room had a bath right inside the room, so kids have to watch you shower naked

the kids had a separate area up some spiral stairs. i liked that they had their own space.

the kids loved the family room

pet friendly (really friendly, no charges)

spiral staircase upstairs room for kids

our kids enjoyed a lot for staying in an old style palace and having a doublex room

hotel is clearly not accessible to people with disabilities or kids in pushchairs

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

when rowdy kids camped under our window the cigarette smoke permeated the room.

the cooling system was bad and breakfast was very low standard. wifi was slow.

attention to details, central, clean, hospitality, tasty breakfast, perfect!

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

the breakfast was delicious and the location was perfect for walking to the alhambra

the breakfast buffet was average

wifi was weak and the cable channels were not

we loved the terrace bar overlooking the alhambra

no pool

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

not recommended for families with young kids

plenty of bars and restaurants in the vicinity

also as we travelled in winter the spa bath was amazing

location, staff and wifi

the room was spacious and clean with good wifi

noise of kids running, loud conversations made it uninviting

laundry rates were ridiculous just get an airbnb to do laundry

on a lovely alameda for strolling next to the historic granados bar (frequented by famed writer garcia lorca)

loved the bar at the hotel

and personnel, unmatched & beautifully appointed design, delicious breakfast & outstanding room service as well

wifi is poor

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

wifi signal is very weak in the room

wifi was terrible

loved the large bathroom with spa bath.

coffee and tea with biscuits is super convenient if you travel with kids

booked months in advance a superior room for me and my 2 kids

the breakfast was sumptuous and more like a brunch

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

breakfast was delicious, but a little expensive for spain. still worth it.

swimingpool inside should do or play area for kids.. outside pool was closed

couch bed was great for our small kids, but i don t know how comfortable it would be for two adults

this was the highest price and the worst of all, confirmed by all family members including kids

around 30 people hang out in the pool in the evening while their kids jump and scream

kids lived the pool

the kids sure loved playing with duna, a very friendly golden retriever

easy, free parking next to hotel

parking was limited although a garage was available for motorcycles and cycles

the kids sure loved playing with duna, a very friendly golden retriever

there is an honesty bar and fresh made cocktails available in request

the wifi basically didn t work in the room

wifi was very patchy on the third floor

there was no closet with doors in my room, just a bar with hangers.

near tapas bar and in heart of el centro.

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning

wifi was reliable

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

free use of small kitchen

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

room, wifi connection worked well and within walking distance from the main attractions

i wanted 24 hour reception ( ie a person there to greet you), room service and breakfast

the room was near the pool which had an awful smell

no spa bath breakfast was average

wifi was basically nonexistent in the room

wifi didn t work for us on any devices we tried sadly.

good wifi, clean, helpful staff and spacious quiet room

the wifi was very slow

breakfast a good choice

great breakfast - good selection of hot and cold food

spotlessly clean, super friendly staff, great breakfast

was clean and good facilities apart from wifi

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi seems to be restricted which made it difficult for downloads to help with planing the next

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

location , staff and breakfast

the breakfast was delicious and enough to fill you up before a day of exploring the city

wifi had week a intermittent signal. no fridge in room and no coffee making facilities in room

was given a complimentary upgrade with a spa bath

wifi wasn't great, if you need wifi for business then have another option with you

that did not have laundry service

everything was great! wifi not super fast, but fast enough.

excellent location. comfortable beds. free efficient wifi

wifi and breakfast was also okay

was really bad - kids complaintes a lot

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the kids loved the breakfast (a bargain

the hot water, water pressure and wifi are more than adequate

the kids loved the breakfast (a bargain

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with

the wifi signal was weak.

great location, beautiful hotel, excellent breakfast

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

pool area full off 20 something s drinking, not suitable for kids

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

was full of kids and cloudy

pool which was very small, you can hardly stand in there ) on a sunday afternoon it was full of kids and i left

roof top terrace with small pool which was enjoyed by the kids

maybe challenging with young kids

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

the spa was a little too cold for the winter season

great modern room. brilliant wifi. very nice staff. great location.

spa was closed due to covid might be or not but could not be used while others are open

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

wifi didn't work in the room

location, very nice and helpful staff, quiet and secure accomodation, free and stable wifi - it wlil be certainly

wifi was total garbage.

excellent wifi

laundry service was very expensive in light of over service costs

wifi was very good

wifi speed could improve further

wifi speed was variable during my stay

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

staff was very nice, they give us bigger room since we had kids with us

had a family room, with a mezzanine upstairs for the kids, which they loved

kids loved it

we had a family room for 4 people and kids got their own

we couldn't have 2 rooms next to each other wirh kids

room lighting (according to kids).

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

was possible to hear the neighbours with kids talking and shouting in our first night

the wifi did not work for my mobile in the room but for my laptop

the hairdryer , the wifi, fridge and etc

the wifi worked well and the windows had soundproofing so you couldn't hear anything at night on the

perfect location with very attentive staff. excellent breakfast.

the breakfast was lovely with plenty of choice

the breakfast

there were also a group of college kids at breakfast on the first day

we did not want one but had a conjoined room where it was clear there were kids through the door

my children like the bunk bed and special book for kids. the location is very good.

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

we had a well sized room that was very comfortable with a small kitchenette.

good wifi for getting my work video calls done (occasionally dropped but still good)

was only best described as ok and at times quite noisy with the closely adjacent kitchen facilities

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

excellent value for money - even the room service prices were great value

very generous room size for two adults and a pull out bed for two kids 5 and 7

given to kids upon check-in

the pool was a plus to escape the heat and relax a bit (when kids weren't in it)

no brainer choice if you have kids

pool got taken over by a family with several screaming kids so one day that i really wanted to chill and relax

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

the wifi worked well and breakfast was excellent with every choice imaginable

location great ,nice interior ,desk allowed us to get local laundry picked up .

wifi is not well in the top floor , hope it can be improved in the future

the laundry service that we desperately needed wasn't working

liked the kit for the kids

well-equipped amenities: the bathroom was very spacious, and the kitchen was well-stocked with everything needed

the kitchen is fully equipped with everything you need

the room was fantastic, great little kitchen, and bathroom was spacious

mini kitchen was nice to have

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

kitchen lacked proper dishes for eating and utensils for

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

the room i d booked in first place which was changed on second night also despite request, kids room was far

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the beds weed a bit uncomfortable, fine for the kids.

this is my only down point as i was travelling with kids

traveled with my husband, 3 kids and 2 parents

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

spa has steam room, bath and massages available

staff beautiful property great location very good gym . spa average

room service fees are expensive.

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

is nice place to stay with kids

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

kids at the school made sure that we wake up by 9

there is a pool on the roof

the lounge and bar is fabulous

the suite was luxurious - spacious, romantic lighting and very well appointed- with a gorgeous bathroom and

having a spa is huge added value and also great restaurant downstairs

and a well-equipped gym

great mini bar and tea making facilities :) comfortable king size bed with a great selection of pillows

we loved the spa and the fact kids were also allowed in, brilliant touch

in front of the hotel there a very nice kids park

also, having specific schedules for kids or adults its unique

no kids in pool & extra charges for everything.

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool,

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

the roof bar was not well equipped

choices on room service menu, no pool or gym

perfect wifi and great breakfast

could not get wifi except for a little while at start made life very difficult

wifi worked well, great location, ac was cold, staff super helpful

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

air con very good, wifi excellent

kitchen public area is great if you want to microwave your food or have warm water for drinks

the bar in the hotel isn't the coziest, but there must be literally 350

i have not manage to use coffee maker but the coffee in bar was likely much much better.

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

good room service

double doors so nice and quiet, good wifi

junior suite was excellent for kids. lovely staff. beautiful buildings.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

sauna and spa were under renovation. area has quite a few pickpocketers.

we liked that there was a gym, sauna and steam room

needs better and improved security for wifi. stopped too much.

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

wifi in room did not work...had to use lobby no toiletries

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

did have to strap the windows shut with a belt in the kids room for safety reasons

we did not try the jacuzzi, as they told us it was not for kids

my kids were really disappointed and

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

wifi hotspot device for free to take into town, lovely rooftop patio, great staff, nice rooms, very

friendly staff, clean rooms, we upgraded to a bigger room for just 10 eur per night, nice breakfast area, location

they offer a free wifi hotspot so you can have access

did a bag of laundry for 25 euros

great location, clean, good breakfast, & friendly staff. good value for money.

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wifi was very erratic

the wifi was really not good, very intermittent .

if is something to mentioned the slow wifi but it was not a real problem

the breakfast was exquisite, and we got it in a basket as a room service

wifi was just too slow

excellent wifi

wifi was shotty

my room didn't have a good view & the wifi was slow.

the wifi sucks super slow

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

good restaurant, very nice bar and excellent breakfast

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

spa and facilities closed. the room was too obscure

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

limited seating for breakfast which if busy would be a problem

central in the city centre and close to some attractions and the breakfast

breakfast is good and personnel good

good wifi

- good price - perfect location to explore the city - clean - good wifi - modern room

small bed, not for 2 adults

no wifi in the rooms, although is advertised everywhere.

price and location are great. clean comfy and the wifi worked well.

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

wish that i had found the hotel bar earlier than i did

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

very clean. good wifi. downtown location. check in staff were excellent and friendly.

it had a tv and wifi

they count every person and child... not very accommodating with kids.

school trip very noisy kids

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

wifi signal was weird it's full but it's not working

air conditioning and wifi - working perfectly

friendly service & early check in

wifi is horrible

the wifi could be better.

this wifi is a bit dodgy, i just gave up on it in the end

weak signal for wifi

rooms medium size with small balconies overlooking at a square with cafes& bars

cleanliness, location , price , style , prices of mini bar are very reasonable

room perfect,very clean and tidy breakfast good ,

perfect location to explore granada. great breakfast and very nice clean boutique hotel

free wifi and mini bar (no

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

no laundry facilities in suite

the kitchen and room was very clean has everything you need and the staff very helpful.

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

pool was much smaller than we thought so only the kids got to use it

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

slow wifi

rooftop bar and pool is a great plus

wifi is super unstable, and it disconnects all the time

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

wifi was also excellent

service, beautiful property with incredible view, great wifi, was able to zoom and use slack & surf the internet

was no wifi except for in the reception, which was closed between 8pm-8am

the luxury of the kids having their own bedroom and bathroom was perfection

choice of room service was poor

the room and bed were very comfortable with great ac and wifi

50 euro surcharge per person for room service

the luxury of the kids having their own bedroom and bathroom was perfection

ate there for both breakfast and dinner) was very tasty, and the spa treatments were excellent

no pool

room service food was average

room service breakfast was good

the staff was great. the hotel is an old palace. breakfast was excellent.

the location the beds were comfortable the size of the room was great for a family with 2 kids

wifi was a bit slow at times.

clean and very comfortable, great bed, fluffy towels, good kitchen facilities

one aircon for the whole apartment and it is in the living room/kitchen

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

no restaurants close by. only a snack bar available

the wifi was extremely slow, sometimes not even working.

very pet friendly hotel and staff

the pet friendly bar was ideal for breakfast and tapas.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

staff were great and friendly, particularly with kids

wifi for some reason didn't work with my laptop, the receptionist said the wifi not supposed to

was lots of different things to choose from for your breakfast with each dish replenished when needed

the swimming pool and gym were closed: it wasn't mentioned on the booking platform either

wifi noisy room as window wouldn t close, car too big to be able to use parking