bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

kind staff, clean rooms, pet friendly.

pet friendly, except the restaurant. but they do have a terrace so it's okay.

nice bar with good breakfast,nice place and all perfect

quite long check in procedure. not convenient with little kids waiting.

you will find a restaurant with fine dining great food and family friendly and small park for kids

residents lounge wifi was not working

friendly staff, the room was very clean, the facility is renovated, wifi in the room worked perfectly

room was very small and wifi coverage was not there..

tv has no hdmi so the kids coudlnt play the ps4

restaurant menu could have a bit more variety for kids

the bathrooms are very spacious which is ideal when you have kids

there is a lovely pool, which the kids loved and the bathroom is massive

pool was closed and children were not allowed in the (over priced) indoor pool area which the kids were very

the wifi is great as well so if you need to do some work (like me) you can do it perfectly

good size one bedroom apartment; well equipped and a complete kitchen

bathroom and toilet without doors which is very uncomfortable for someone traveling with kids

the afternoon they came and asked to clean but we were in the room and have asked to come later (kids had to

the hotel is set in extensive grounds with a large swimming pool and rooftop terrace

spa 29 euros for an hours access, too expensive

i assume this was because it is out of season (no bars, room service)

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor

a mother was checking out and informed of additional charges for her fees for 2 kids, but she had paid in full

we could hear kids shouting, women shouting, men talking very loudly

we were due to check out at 11am, so the kids didnt get to use the

visited with two kids and the staff of the restaurant on ground floor were really helpful and even made some

tv didn t work and the leather couch was falling apart and we had to keep the kids away from the peeling

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

bar manager made us tea every night to take to our rooms

luckily we brought slippers otherwise it could have been dangerous, especially for someone with kids; there

weak wifi in the rooms

wifi didn't work in our room

room service and cleaning.

the wifi network speed should be upgraded.

i loved the parking service, kids loved the roof top pool

great if travelling with kids

my kids loved this hotel so much - my 6 year old called it a 10 out of 10

was super espacious and comfortable, and it had a shower and a bath tub which was ideal for the kids

no indoor swimming pool. no kids corner.

it was fun and the kids really enjoyed it, but it was a bit dated

not informed about the amount of residential kids staying over our period of stay

hardly slept for tv noise , kids running around all night and staff who

it had soundproofing, a lie, i hardly slept with the noise from other rooms, footsteps, crying kids, toilets

party of about 100 school kids arrived on the second afternoon - very noisy and disrupting

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

alhambra: with entry to the generalife and carlos v included as part of the booking and a terrace bar overlooking

our laundry was returned with a pair of trousers that were not ours. not resolved.

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

bar area doubles as a cafe/restaurant during the day so didn't have the best atmosphere for a hotel

location to alhambra. superb with kids

wifi access was great

no coffe/ kettle or fridge, and bar closed and not available in the evening.

wifi was a bit sketchy, kept dropping the connection

bar was closed when we returned to the hotel after eating dinner in the town

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

perfect location. walking distance to everything. great view. friendly staff. great with kids.

didn t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping

laundry one small load 140

room service was great

this improved on the following days although on the last day they didn t offer the kids meal and our kids

the wifi worked fine for us

(even if it s mentioned on the website that there is) poor wifi (could not connect after multiple attempts)

pool was great

gym is old and full of old and damaged equipment

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning

wifi was poor with no internet connection

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

no bar in hotel

washing machine in the room, (although the hotel manager offered to sort out laundry)

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

kids playing basketball or soccer until very late midnight or later

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

g lounge, bar etc, non-existant, or, if they did exist, hard to locate

the kids loved the family room

with no separation between king size bed and twin beds so parents could not stay awake without kids

room had a bath right inside the room, so kids have to watch you shower naked

the kids had a separate area up some spiral stairs. i liked that they had their own space.

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

kids lived the pool

,, not fresh food, i was sick after eating soup mariscos, was not fresh diarreah,,6 times,,, the kids banging

couch bed was great for our small kids, but i don t know how comfortable it would be for two adults

it s a shame as put our overall review of place down,my kids wouldn t sleep on it so i had too and found

swimingpool inside should do or play area for kids.. outside pool was closed

noise of kids running, loud conversations made it uninviting

the breakfast room was lovely light and airy and the waitress was very

wifi in the room was very slow

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people

good bar service

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

wifi in our room worked very badly 3

kitchen equipment could have been better quality - better knives and utensils.

wifi strengh not high enough. stay 2 nights: the wine glasses were not clean the 2nd day !

room service would have made it heaven!

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi in room not good, used data instead, if this could be beefed up it would be much better

the wifi kept cutting off.

poor wifi

spiral staircase upstairs room for kids

hotel is clearly not accessible to people with disabilities or kids in pushchairs

when rowdy kids camped under our window the cigarette smoke permeated the room.

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

near tapas bar and in heart of el centro.

wifi was very patchy on the third floor

there was no closet with doors in my room, just a bar with hangers.

no bar but not a big issue.

wifi in the room kept dropping out

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

we did not use the gym and only had a drink in the cafe

clean and there were some nice locations like a seated area outside the room to read and also a gym

there were plenty of restaurants, bars and shops nearby

slightly underwhelming gym - but all in all that s a very minor comment.

the spa bath was a treat to relax in at the end of the day

the ladies in the breakfast room were equally as nice and very friendly

the cooling system was bad and breakfast was very low standard. wifi was slow.

breakfast is very good. and they're so kindly.

breakfast could be more varied

nice shower that worked well with plenty of hot water. the wifi was strong.

bathroom was nice - but i couldn't work out how to use the spa bath

i wanted 24 hour reception ( ie a person there to greet you), room service and breakfast

could have booked 4 star cheaper with pool etc

noisy aircon and spa bath didn't really work

wifi access during my stay at this hotel due to network rooter trouble

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

no wifi which is disturbing

hotel well located and had all the facilities: bar and restaurant.

interior view was not specified, and wifi never worked. never had my roomed turned down.

not recommended for families with young kids

no wifi in most parts of the room

plenty of bars and restaurants in the vicinity

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

room service every day

wifi was reliable

free use of small kitchen

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

room, wifi connection worked well and within walking distance from the main attractions

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

coffee and tea with biscuits is super convenient if you travel with kids

booked months in advance a superior room for me and my 2 kids

hotel wifi was a bit weak - i had to do a work zoom from my room, and my connection kept lagging

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door

wifi signal was very poor

was clean and good facilities apart from wifi

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

wifi seems to be restricted which made it difficult for downloads to help with planing the next

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

the kids loved the breakfast (a bargain

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

was really bad - kids complaintes a lot

a very popular local restaurant called bar los diamante is on the same street, going to feel the atmosphere

the kids loved the breakfast (a bargain

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

excellent wifi

in a big spa bath you had to step into

the spa bath had one speed slow and room smelt damp

wall bracket hair dryers. pet hate

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

pool area full off 20 something s drinking, not suitable for kids

roof top terrace with small pool which was enjoyed by the kids

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some

pool which was very small, you can hardly stand in there ) on a sunday afternoon it was full of kids and i left

it was very cold during breakfast, but everything else was great

great breakfast - good selection of hot and cold food

free wifi

wonderful, helpful staff. fantastic breakfast and central location

breakfast a good choice

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

was possible to hear the neighbours with kids talking and shouting in our first night

room lighting (according to kids).

we couldn't have 2 rooms next to each other wirh kids

was possible to hear the neighbours with kids talking and shouting in our first night

wifi was a bit spotty but we were in the top floor.

were there for business and we really needed the wifi working

wifi wasn't great, if you need wifi for business then have another option with you

wifi and breakfast was also okay

excellent location. comfortable beds. free efficient wifi

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

wifi was total garbage.

location, very nice and helpful staff, quiet and secure accomodation, free and stable wifi - it wlil be certainly

the restaurant downstairs makes a lot of noice. wifi didn't work at all.

breakfast was stone cold every day even when the eggs & bacon just came from kitchen all cold also bread &

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

perfect location with very attentive staff. excellent breakfast.

the breakfast

the street it s livated on has many good tapas restaurants and places for breakfast

excellent wifi

there was also laundry service, bathrobes and slippers, which i didn't use though

wifi signal not great, pretty much only thing that wasn t excellent.

wifi was very good

wifi speed could improve further

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

wifi not available

spa was very cute

spa was closed due to covid might be or not but could not be used while others are open

given to kids upon check-in

very generous room size for two adults and a pull out bed for two kids 5 and 7

the pool was a plus to escape the heat and relax a bit (when kids weren't in it)

pool got taken over by a family with several screaming kids so one day that i really wanted to chill and relax

no brainer choice if you have kids

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

is nice place to stay with kids

kids at the school made sure that we wake up by 9

the staff were very helpful and the waiter from the bar was excellent.

my children like the bunk bed and special book for kids. the location is very good.

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

we did not want one but had a conjoined room where it was clear there were kids through the door

there were also a group of college kids at breakfast on the first day

we had a family room for 4 people and kids got their own

kids loved it

we are a family of four and the loft room area for the kids was fabulous

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

traveled with my husband, 3 kids and 2 parents

this is my only down point as i was travelling with kids

the pull out bed was queen size so two smaller kids can fit in well

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the beds weed a bit uncomfortable, fine for the kids.

wifi not always the fastest in the room but more than sufficient

mattress, strong wifi, very good breakfast, convenient parking

wifi in bedroom was spotty upstairs

excellent location, staff, brekfast, great parking lot, spacious room, nice amenities and wifi

very good breakfast. good quality of toiletries. good wifi.

also, having specific schedules for kids or adults its unique

no kids in pool & extra charges for everything.

we loved the spa and the fact kids were also allowed in, brilliant touch

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool,

in front of the hotel there a very nice kids park

liked the kit for the kids

we loved the built-in kitchen

location, good kitchen, comfortable

liked the kit for the kids

the room was fantastic, great little kitchen, and bathroom was spacious

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

wifi can be spotty ....

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so

the wifi was poor in the room but very good in the large shared kitchen living space on the 4th floor

lousy wifi, average breakfast

good wifi and good staff

room was spacious having a kitchen and suite

they also make a good cup of tea and do room service as there are no facilities in the room

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

fountains flowing outside and in side . pool warmer .spa jets all working

warning - the spa (pool, sauna and hot tub

we did not use the spa or gym so we cannot say, but remember that the spa is not included and this time was

it was friendly and very comfortable, with a spa onsite which we did not have time to use

the lounge and bar is fabulous

good breakfast and wifi

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

hotel clean, had everything we needed, good wifi, shower worked well, great air conditioning

wifi was intermittent in the top room. tv old fashioned.

wifi not good in triple room

clean room with great room service and little touches

ideal location, rooftop bar excellent and the staff / service were exceptional.

the staff are too friendly… even the breakfast was so good… also we got late check out and they provided

there's a relaxing steam room, and pool underground with a massage room and gym whilst on the roof there's a

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

the bar closed early so we used local bars

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

charge for a pet is ridiculous (35 per pet per night) and they force you to sign a document with a set of

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

room service did not provide fresh new towels or any slippers which we had to request for on return

air con very good, wifi excellent

kitchen public area is great if you want to microwave your food or have warm water for drinks

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

wifi in room did not work...had to use lobby no toiletries

it would have been nice if there was a pool. the kids were asking for one.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

we were not given the wifi password on arrival

you can get room service from the restaurant next door, kitchen closes at 10

the only con is that wifi is extremely unstable.

provided mobile wifi hotspot free of charge which was an unexpected

the view from the small roof pool was fabulous, and its cool water was refreshing after a long hot day of

they offer a free wifi hotspot so you can have access

the roof terrace and pool overlooking the town and up to the alhambra was a highlight

breakfast and the amazing pool in the roof top facing alhambra

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

the wifi was really not good, very intermittent .

the breakfast was exquisite, and we got it in a basket as a room service

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote

the spa facilities could be better but the staff were great and the breakfast was excellent too

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs

excellent wifi

my room didn't have a good view & the wifi was slow.

wifi really slow. no bath tub. no leisure facilities.

the bed is comfortable, the wifi is good and breakfast is ok (not great)

wifi was just too slow

had only 2 choices of cereal for tge kids but rest of the food was ok

kids crying next room no shampoo and body gel

perhaps more selection at breakfast. our room was a bit small, no temp control.

had a small continental breakfast, but it was adequate for starting the day

hotel is in a really exceptional location, the room is small but nice, wifi works well

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

our room was next to the laundry room, bit noisy in the morning

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

staff very friendly & obliging. roof top terrace bar very good

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

my kids were really disappointed and

did have to strap the windows shut with a belt in the kids room for safety reasons

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

we did not try the jacuzzi, as they told us it was not for kids

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

the wifi wasn t very strong

this wifi is a bit dodgy, i just gave up on it in the end

wifi is horrible

wifi didn`t work

friendly service & early check in

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

good restaurant, very nice bar and excellent breakfast

the restaurant and bar areas were also designed with flare and originality

great restaurant and bar area

wifi was not great

no bar or lounge to get a drink at the end of the evening

cleanliness, location , price , style , prices of mini bar are very reasonable

breakfast a location were perfect. beds was comfortable and check in and out easy

room perfect,very clean and tidy breakfast good ,

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

they count every person and child... not very accommodating with kids.

school trip very noisy kids

there is no any kitchen to use.

the wifi was very slow with numerous interruptions.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

- good price - perfect location to explore the city - clean - good wifi - modern room

good wifi

price and location are great. clean comfy and the wifi worked well.

the shower, the vending machine (the coffee one), the air conditioning, the room service

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

the internet wifi was very slow or not working 2) the noise from the construction site in the hotel was very

right to the heart of the city very kind stuff late breakfast

the incense in the lobby was quite strong. wifi in the basement rooms did not work.

the staff was great. the hotel is an old palace. breakfast was excellent.

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is

excellent location, amazing staff, room service is at its best

sun deck and gym was nice. room was clean and modern.

wifi is not good

staff were great and friendly, particularly with kids

pls improve the wifi service in the room

the roof top pool had all amenities toilets, sun beds ,first aid point , brilliant for couples to families

pool, very comfortable bed, tourist sights and town centre within walking distance, granada itself

the swimming pool and gym were closed: it wasn't mentioned on the booking platform either

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

good wifi

wifi was a bit hit and miss. rooms a bit dark.

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

the luxury of the kids having their own bedroom and bathroom was perfection

50 euro surcharge per person for room service

great breakfast on site - everything you could possibly want

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

homely and clean. all the details ! excellent room service. true luxury! small and friendly

service, beautiful property with incredible view, great wifi, was able to zoom and use slack & surf the internet

the wifi wasn t very good either but it didn t impact our stay

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

wifi was also excellent

clean , friendly and well located . good wifi , aircon and great facilities.

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

wifi signal was rubbish

the wifi was extremely slow, sometimes not even working.

wifi never worked so it was hard for us to book things for our future plans

no restaurants close by. only a snack bar available

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

pool was much smaller than we thought so only the kids got to use it

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

no bar in hotel

slow wifi