great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

if you re coming here to swim with your kids indoors during the winter months, find another hotel

the room next to me kept making loud noises and the kids kept open and slamming the door

it s 9pm and we just checked in with 2 devastated kids

very safe zone for kids and elderly

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

our kids were happy and comfortable

my kids loved the indoor pool

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

wish the pool was open for the kids to use ud83dude15

it did not feel safe and comfortable for family with young kids

they are also accommodating as they can be when i request early check in

big parking

time driving into parking lot can be difficult , but once you do it , it's easier the next

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

my family is very much satisfied especially our kids

have cash then ended whole night without water, it is ok for me as i am alone but with family and kids hotel

good for a family with kids

in at 2:30am, got to bed by 3:30am, and were woken by screaming children (who we believe were the kids of the

at all, and the bread-fast could have been better if they had waffle, pancakes or bagels for the kids, didn

early in the morning kids in the pool were noisome and in the evening.

not a great place for if you have kids

our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool

next door banging on the common wall at 10:04 pm due to my kids arguing

breakfast pay more 170 dollar no breakfast no breafast kids in the pool to most took in the morning no can sleep

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator

when i check in there was lady she was very aggressive with my kids

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the

my room did not had a microwave and fridge and staying with kids that s a must have

i just wish the kids was able to enjoy the pool a lil longer

breakfast

i just wish the kids was able to enjoy the pool a lil longer

wifi stopped working the last night

their were bugs in the kitchen and bathroom. they did not offer to discount our stay.

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

the bar was amazing

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

the indoor pool was great for kids.

property was in a nice location, kids enjoyed the pool.

the location, indoor outdoor pool and the bed was comfortable .

the place was clean and the staff were helpful and nice. the pool was nice and warm

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

the kids loved it

the kids loved it

guest laundry washer

room service was very helpful

old school customer service of an employee taking your bags from the car to your room and the room

i was staying with my wife and kids

have to pay 17$ for breakfast per person when it was me and 3 kids that was absurd when i paid my money for my

the breakfast was good and the pool was great for the kids.

staff is rude a condition did not work and the smell of marijuana to my wife and kids was absolutely disgraceful

smoking weed blatantly, dont care about weed per se, but there are kids around and teenagers, noisy at night a

too many high school kids when we checked in

large group at the premises for some type of event - there was little parental control of the kids running

the fitness room looked really nice, and the onsite laundry was an added bonus

nice lobby & good fitness room.

to get breakfast

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

it really grossed me and my kids out and we moved to hyatt place

limited room service options. no wet bar.

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

food very expensive. only an indoor pool, small and full of noisy kids.

very inconvenient if you are traveling with family and kids

we walked with our kids from the bus stop late at night and didn t feel uncomfortable

the kids loved the pool

only to find out that they rent out the pool out to a kids camp and we could not use it

indoor pool was too cold for my kids.

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we

it s hard when you travel with kids and an elderly parent to have to leave and try and figure out where to

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing

i had two young kids who like to take their time

it was a great place to take our kids for their birthday weekend

swimming pool is small and over crowded with kids

second leg of our stay some kids were running through the hallway

breakfast was busy but enough options for my husband and kids to be happy

this is the second time we stayed there with our kids, everything was super clean, kids were able to use the

convenience to our location for weekend and fab pool for kids

pool hot tub and sauna

there was ample parking and the bed was comfortable.

parking accommodations was a nightmare

the bar was subpar. food was not the greatest tasting.

i had to walk through the parking lot through wendy s with my family which included my two kids

definitely with a big family with little kids

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress,

the staff were very friendly and helpful and has the most impressive breakfast included

swim in the pool early in the morning and you'll have it all to yourself

pool was close in the morning kids could not go swimming

the kids enjoyed the pool, they also have a basketball court

so of course i had 5 disappointed kids

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

the fact that if you do a party all the kids need a wristband i don t think that far .

3 people has no separation between the bedroom and living so no separation between you and the kids

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

the walls are thin, could hear neighbors, especially their kids

we have adjoining rooms so we we close to the kids but with space

loud screaming kids in pool at 1000 pm - while adults were trying to enjoy hot tub

kids loved going in the pool

kids play on the hallway

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

no pool. under construction . they should all the customer know. my kids was dispointed .

large room, clean, good bathroom, nice lobby, free parking

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

the wifi worked is the only thing i liked about it

i liked the hotel because it s close to everything and it offers free parking.

hard to get in to and no signage telling where to park or navigate parking lot

i have kids and they would have like to go swimming

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma

the kids would ve love being able to go for a swim while at the hotel

we had to take an uber from the bus stop with 3 kids

the kids loved it

kids running up and down hallways yelling , parking was always full due to the fright truck parking

maybe it's because there seemed to be a lot of kids around

kids were disappointed

could not have been nicer, interacted with me and my daughter, observed interacting with young kids in such

t eat at the bar attached to the hotel

convenient location and parking.

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen

comfortable rooms, friendly, helpful staff, good breakfast. i stay there several times a year.

it's clean breakfast was good the jacuzzi was excellent the service was great

the pool was closed and prior to booking, i was told it was opened. the kids were very upset.

the pool was a big hit with the kids

pool was closed by the time we got there and the kids really wanted to swim

the pool was small but my kids had a good time.

they don't have family rooms with small beds for kids , most important

the free breakfast was good my kids enjoyed it regular staff was great manager was awful

for me plus my flight didn t leave till night time n i had to check out hours before with 3 kids no where to

and who would have been at fault if one of my kids got hurt

staff was nice, room was a nice size no problems what so ever. my kids loved it

noisy at night in hall with kids arriving in buses/tours running up and down halls happened twice during our

stayed in a 2 bedroom suite with 4 kids for a week

many kids in the pool screaming but that's not the facility fault they also messed up the jacuzzi i was

friend and i took our kids to the american dream mall for a long weekend

kids running back and fourth in the hallway playing with my door handle was annoying but that is

my kids felt like they were at home , with the luxury of a full kitchen and apartment feel

i told the desk but a while later i came back down, those kids were still there with no adult supervision

heated pool and basketball court very nice for the kids

kids enjoyed the pool, until 10pm a plus

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

breakfast was great.

hours were short and started late at 10 am and pool was too cold for little kids to swim not alot of options

the fitness room had over 7 kids in there playing with the equipment with no chaperones.

kids disappointed

the breakfast was fresh the kids love the pool and the room was beautiful

not comfortable with kids in the same room to

serious, i been in more decente motels with my kids

worst wifi ever. 5 free wifi near, no one is working well... other staff is pretty good

friendly great service loved the secure parking

the breakfast was very simple.

booking says breakfast included but there is no kitchen in this hotel so no breakfast served

the other room downstairs kept calling her child the mf word and all these parents left their kids in the room

kids playing in front from restaurants next door

i would never suggest anyone especially with kids start at this hotel the pictures were a lie

my daughter and grand kids had to leave at 1:00 am because they found bed bugs on the bed

watch a young mother asking them for some fruit and milk for her kids with no assistance

it was a good 45 minutes for my kids to enjoy the pool, it was only us a family on the pool

kids were sad they couldn t use the pool!

the suite was roomy for our family of 4 with two kids 7 and 5 years old

great spacious room, kitchenette handy with kids, clean, swimming pool, free parking and wifi

the kids enjoyed the pool and it was a pleasure to be able to watch the kids while enjoying the

kids were running in the hallways at all hours of the evening

i was expecting a pull out sofa for our oldest son so we had to book a second room for our 3 kids since all of

wish parents would adhere to the no diving sign in the pool area- the kids are nuts with not watching where they

my 2 kids couldn't use their tablets because the wifi didn't work

the hotels fault but ppl let their kids jump and run all hours of the night in the hallway

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

room was next to elevator so lots of noise the whole night-little kids playing at 2am, other hotel guest passing

the staff comped our breakfast the next morning as well

this is just my thing, but i don t like when i can t order room service 24 hours or atleast up to early

great hotel nice gym

kids running up and down hall until 3:30 in the morning

didn t like the fact that i was with my kids and my children s mom and they told me i couldn t pay with

boorish people in the room next door who thought it was perfectly okay to yell at their kids at 3 am

pool not in order as advertised- very disappointed kids

a week with my kids exceptional compassionate and

there were kids running the halls so it got a bit loud.

their were kids running up and down the hall

it's just annoying because it's at the end of the day a small room and when you are staying with kids the and

bigger swimming pool for the kids

unavailability of staff (bell boy, room service)

changed with kids and told staff who got it changed later

the kids and adults were running the halls very loud and unmasked

the first evening we could hear a group of lone kids screaming and yelling in the hallway for about 25 minutes

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

my room was near the pool and screaming kids were annoying.

brought my kids to this hotel after a family day out

took my kids to american dream and this hotel was 7 minutes away

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

then we were watching a movie with the kids and all of a sudden the power went out in the room

when a family moved in next door, with kids screaming and banging on doors, i called down

the pool was not open. the reason why i booked the room was for my kids to go swimming.

then told there was nothing to do except for to give me a one rollaway bed however i have three kids so i told

nothing much for kids to do besides eat

kids was crying in the next room.

didn't like that their was no microwave in the room and i heard kids screaming and playing loud most of the time

they didn't bother but there appearance and in front of kids not a good look

kids running up and down screaming in hallway at night

my kids wanna swim about noon time but it was

only down side, is that you could hear the kids that where staying there running across the floor upstairs

the pool wasn t working my kids were very sad, i choose this property for the pool

the problem was splitting up a family of 5 (3 kids) to fit everyone

me and my kids loved it

was nice i like it s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

many times didn't have yogurt, or milk for the kids

also, if you have young kids it's best you request a room on the first floor as someone below us complained of

tv in the lobby was too loud and on the news while i was having breakfast with my kids

breakfast was good, my kids enjoyed making their waffles

clean, near my kids college

the location was great and the breakfast was really good. my kids and i had fun making waffles!

and the pool had too much chlorine it bothered my kids eyes after but they jumped right back in the next day

the next day i realized it might have been one of the kids staying at the hotel

i was not happy about that decision just because my kids look older than they are we should not be penalized

not sure what the problem was but my wife and kids were woken up and we had to evacuate

clean good service. front desk guy is awesome always accommodates me and my kids.

didn't like that it seemed that u we're supposed to have an indoor pool and my kids were so disappointed

the pool was clean and the kids had a blast

huge group of school age kids filled the lobby and hallways

their pool is a decent size and our kids had a blast

one day the pool was open and also called the day of check in to see if the room was ready so my kids could use

name of the person i spoke to and they didn t try to work anything out for us we came with 8 kids ready to

had to call the front desk at 11pm and again at midnight to stop kids from playing and screaming in the hallways

the hotel is relatively new, peaceful, and very clean with a functional kitchen with all the amenities and

location, amenities, awesome gym, guest focused, friendly staff

breakfast was modest but ok

the parking lot was a little undesirable coming in on late nights from events

the rooms are real nice like really nice. next time no kids ud83dude09

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

the wifi works pretty well and the shower is very spacious

like canalization if i switch off the ac, staff was sometimes friendly, sometimes indifferent, wifi was

my kids and i enjoyed the pool time

the indoor pool was the perfect place for the e kids to splash around.

all of our rooms (4) were on the same floor close to each other, i had a adjoining room for my kids

attached, barely keeping this from injuring someone (although the exposed screws could also hurt kids perhaps)

kids friendly

jewish function at hotel- kids running around knocking on room doors

there was a mess in the hallways because that kids kids were everywhere!!

wifi was disabled throughout the entire building

while there is a target parking lot adjacent to the property which would provide a safe entry, there was none

lost in-room wifi for approx 3 days but was able to connect in lobby with the staff's assistance

very nice accommodations. breakfast was nice. kids enjoyed the stay

internet using the tv wtf i have my phone for that, i just wanted a relaxing morning with no kids to watch

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

cleanliness, location, big room, strong wifi, friendly staffs, excellent breakfast, many parking area, good

gym closes early

we liked everything about the hotel. specially my kids loved the room and enjoyed the breakfast.

tv to small , kids running around and slamming doors late at night

was cleaned every day, and i did my check-in early after a long trip with my 2 and 7 years old kids it was

we got there at 1130 am and our room was ready, so my kids could relax

kids were a little disappointed that there wasn't a pool.