great value for money, nicely decorated comfortable room with good wifi.

spa bath in the bedroom, we found it to be very impersonal and would have preferred a nice walk in

for pet owners the close proximity of the duero river to exercise their pet is a tangible benefit

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the

easy parking

wifi works well

parking was possible in front of the hotel

parking available in front of the entrance free of charge

the wifi did not work at all

bar downstairs was open late, so loud

the spa bath was not completely clean

good rooms which are quite recent in a nice area. the tapas bar down the road

wifi really bad .

free parking; good wi-go

free parking and safe, quiet area

refund us ( we were a party of 4 ) so we had to leave earlier than expected so we could find a bar and have

we were not given the wifi password and no way to contact front desk, we arrive past 10pm

i traveled by motorbike and it would be nice to have a covered parking, but it was ok anyway.

the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

a cosy restaurant and bar with a

a cosy restaurant and bar with a good menu

was good for the spanish summer :) good ambience in the hotel bar with fair prices the breakfast was basic

breakfast was not included and eaten in the bar area which was very basic and not very pleasant.

the bar closed from 6pm on saturday til monday and there is no other establishment in walking distance

was relatively low reflecting the location but the bedroom, the cafe and gym were all very good

restaurant closed at 4pm had to make do with a sandwich from the bar only to find out that the bar closed for

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

the gym is quite good

they thankfully left about sunset were very noisy with kids running around hotel screaming

didn't know that it belonged to a club so after a scavenger hunt in our bathing suits through a kids' birthday

motorway, an oasis of extensive grounds (with free access of the pool for guests, playgrounds for kids, tennis

its pool as we were on our way from the netherlands to portugal and we needed something for the kids to relax

big family bedroom,nice space for the kids to play and great swimming pool.

the sofa bed for the children was a bit small for both kids. that s my only criticism

the welcome drink and snack at the bar is also very positive

very helpful staff, nice view from balcony and a big screen in the bar if you want to watch football

with husband in wheelchair, great chair lift up to street level and handrail in shower room service food highly

(the women manning the coffee bar also sometimes slipped me a mini baked sweet on the side, a kind gesture

we were not encouraged to explore food and bar options.

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn

also the restaurant, bar out outside cafe was closed

no bar or evening food but plenty of places outside

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn

the water switch unless you are actually in the tub, which is not comfortable when giving bath to kids (we had

the rooms were spacious and comfortable, the kids really enjoyed our stay here

were a family with two kids: beds where all individual there was no care on making a couple bed for parents

there is no bar to sit and chill

breakfast was a little confusing as it is in the bar behind the hotel, with access direct via an internal door

i had booked 2 rooms for 2 adults and 3 kids previously and they only had rooms down for two adults

lovely bar area with friendly staff and served the best sangria

couldn t get the wifi to work

wifi is very poor

a kettle in the room would have been nice, and the gym was basic, but ok.

in the middle of everything. awesome street views and delicious, inexpensive room service.

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service

good shower, good matras, friendly staff, nice breakfast

costs extra but worth it)

the very heart of the city, next to number of bars and sightseeing locations), the breakfast and the absolute

the fact that the gym isn't open from monday to sunday

the spa is ok, but small, and nothing special, thus can hardly be recommended

room service was not available 24/7 as advertised ..

room service food was amazing although a tad pricey.

spa opens only for weekends

the concierge gave my kids chocolates when we checked out

there is a first rate tapas bar within sight

friendly and helpful staff, nice bay window view. wifi did not work though.

the concierge gave my kids chocolates when we checked out

place, great location, fabulous tapas/wine bar at end of the street near the cathedral

wifi weak. staff enters the room to replace the water but not to clean the room

only thing i missed to be the perfect place is a gym to do some export.

gym, restaurant, terrace

great location, very spacious, mini-kitchen, friendly helpful staff

the window - night reception staff did not serve us drinks to take to our room at 00:05 with the bar still half

lack of kettle which is handy for a quick tea or simply use for kids cerelac

huge and comfy bed, perfect for a family with one or two kids.

breakfast was not a traditional bar, you ordered at a small bar and paid independently, which was fine, if rather

laundry service, however, my white pullover came back (washed) slightly blue

comfy bed, good wifi and good shower

chose it for the rooftop pool but it was falsely advertised as a pool

the pool on the roof is rather shallow as well

everything, it was perfect for us. location, staff, and the pool was a bonus.

swimming pool not open and it s more of a puddle than a pool.

advertised as rooftop pool. it just about comes to your knees

surely they should have got intouch with the kids teachers who were looking after the kids

beds were great. we had an adjoining room with our kids which was really practical.

room with kids was great, breakfast was fantastic and nice terrace front and back

extremely comfortable and separate suite for the kids

very hard pillows. cafe/bar closes from 1pm to 7pm. wifi was so slow it was almost non-existent.

wifi in the room for the very expensive price i paid

gym equipment is limited - not a

restaurant has limited dinner menu (same as room service).

no covering of wireless at room service phone doesn t work

wifi connection

a lot of noises of kids

apparently being pet friendly our dog was not allowed in any area of the hotel, not even the bar, so we did not

apparently being pet friendly our dog was not allowed in any area of the hotel, not even the bar, so we did not

position so close to the square and restaurants and bars walking distance to a park for our dog hotel staff very

great wifi and pet friendly

when travelling with kids, make sure you go to parque campo grande, it is a super playground

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

lovely staff and even a small play area for kids

staff and pets/kids friendly approach!

check-in was good for kids as they received a small cuddly toy, which made them feel welcome after

the free wifi didn't work

we were not able to spend long in the hotel due to unforseen circumstances, we travel with our pet cat and the

you receive a free bar drink if you had choose to receive no house keeping the next day

no bar open when we arrived

given to us were poor and we had difficulty finding the hotel which is way out of the centre the bar did not

safe easy parking in front of the hotel

they don t have room service on december 25th

bath amenities are rather basic, lack of power outlets in the room, didn't see any sauna / spa facilities, nobody

good parking and wifi

good location. comfortable room. lots of choice at breakfast pool as we had it to ourselves.

perfect if you re coming from a long trip and just need a good bed to rest perfect for pets & kids

com app i stated in the comments section that we needed connecting rooms for the kids

hotel lobby areas very austere no welcoming bar only vending machines for snacks ,coffee etc.

where to start: the hotel appears to be pet friendly but it is absolutely not

room service excellent, very fast and a good price

the lady on reception and anna in the bar were exceptional

bar prices good and reception staff on arrival very pleasant and

room service food arrived with no covers on the food, not very hygienic then food was cold and the

beds are comfortable and wifi works well.

is lovely, we arrived late and was disappointed no water in mini bar but apart from that all good its are 4thtime

our 2 bedroom room was huge and kids loved the spa bath

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before

large room, helpful staff, bar on site, charming hotel.

our 2 bedroom room was huge and kids loved the spa bath

staff bent over backwards to help me park my car and trailer near the entrance (i am disabled)