bed mattress kept slidingud83dude02 we had kids so it was a lot of movement and we constantly had to slide the

free wifi, a little quiet, had a good view of my car and fireworks

didn't really eat breakfast until the last day

breakfast is been charged and you get 3 items! not even fruit!

no breakfast even though it s included in the rate.. i guess covid

late it was suppose to be notated, there was a large extension cord hanging from the wall that my kids found

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

the hospitality: a kind guy at checkin, the fluffy towels and the very good breakfast

we were next to gym and right by pool, loud noice went off every minute all night long

close an covered free parking

restaurant and bar close too early

wifi showed as connected but would not access internet

the location was great and the bar at the hotel

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

location and the pool

they did have a restaurant and a snack corner, a pool, and gym area

though i agreed to not do room service, towels were not replaced.

pool was under construction

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

excellent location staff very friendly nice clean pool

was very nice accommodations and we had our kids so we had the two bedroom suite which was wonderful

my kids enjoyed the small swimming pool and basketball court

got the two bedroom suite, which is amazing when you are traveling with two kids

good location. for family with kids is a good option.

only one t.v. downfall when traveling with kids

kids liked the waffle maker.

my kids like the breakfast and the location was nice

i didn t feel safe bringing my kids to vending machines when their dad was not with us

there were kids running up and down the hall playing until the staff told them they had four complaints they

pool; we had our kids and they were disappointed there was no pool

without those carts to help move luggage, it was really rough trying to get young kids and luggage upstairs

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

my kids were looking forward to cooking down at the pool

on check out there was a room service charge that i did not place

to eat the breakfast bar in the morning, got my plate and waitress brought me back water and ate and then she

the pool heater was broken and we were never told about it until the kids went to jump in

the 2 bedroom suite was very nice. made traveling with kids more appealing.

very friendly and professional team. we?ll run. 2 bedroom was great for kids

bed and couch were very comfortable; the suite kitchen fully functioning; parking and finding the property were

the pool heater was broken and we were never told about it until the kids went to jump in

kids running in the hall late at night.

so beautiful & quiet, the rooms are very spacious, parking is easy , i just loved this hotel my kids did too ud

noisy family underage kids in room unsupervised, reported to front desk

the facilities are very nice - our kids loved playing near the fountain

free parking, atrium was amazing, kids loved the pool and hot tub

it says you have to wear a mask and people really had there kids all over in the facility without masks

there were at least 7 kids waiting for waffles, she came out and said specifically, i m only making 4)

my room smelled like pets,pet hair was all over the sofa.

it included breakfast too, but we missed it due to an early flight

friendly staff, spacious room and fully functional kitchen.

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and

being on holidays weigh small kids that was a bummer

my kids loved the chocolate batter for the waffle iron

they were throwing water bottles running around diving on top of each other cursing playing cards kids drinking

it was better but the kids running through the halls were inevitable (unfortunately)

kids in the hot tub

had a bunch kids running around late in the evening

kids enjoyed

i was in there and two kids just jumped in and stayed

we were going to go swimming after dinner, but after getting the kids changed into their swimming suits we went

my kids shouldn t have to sleep in a room like that

pool for the kids

noise we have some kids on the floor that thought it would be funny to make alot of noose in the halls and hit

we got in really late with kids so went straight to the hotel and the next day went back to the airport to pick

the king suite had plenty of room three kids to play after a long day in the hospital and vehicle

i didn t like the kids running around in the lobby and nobody said anything

the neighbor in the next room had a lot of kids & they came running and screaming in the hallway

allowed us early check in quick door dash - dining options quiet

clean updated/new. friendly people, love the shuttle

to the airport with shuttle service

too many kids running around unsupervised but there was a pageant going on at the time

that it was no microwave in the room i had little kids who needed their food warmed up

that was great because one of my kids were hungry

gym hours were 6am-10am but i went at 6:30 am and it was locked 2 days in a row

the cleanliness and the bar staff was awesome food was delicious

parking (having to pay double ) no baths all showers with kids ,there is many things very disappointed, worse

my kids were disappointed that there wasn't one

some kids thought it was cool to burn tires on the parking lot where we parked

the breakfast was prepared well . jus wasn t what my kids eat

entrance of the hotel sometimes inside the hotel speaking and making gestures that made me and my kids uncomfortable

didn't like that i couldn't take my teenage kids with me to the roof top (vue)

we could walk to go to bourbon street (with 2 kids)

it was comfortable and enough room for me, my husband and kids and the value wasn't bad

was quite noisy by all the school kids running free on jazz fest days inside the hotel

updated rooms including a kitchen

he put me and my three kids out and my fiancee, he will not let my son use the bathroom and just overall he is

the sofa bed was perfect for my kids to sleep in

any hotel worth staying at esp with kids has access go pool/ jacuzzi

it was my husband and i and our 3 kids but there were only towels for 2 guests

extra small size of a kids bedroom no closet space bathroom old moldy no hot water only 2 elevators that only

there were board games for the kids and the pool area was beautiful

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

there were board games for the kids and the pool area was beautiful

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

pool and jacuzzi were good

the dining where kids eat free and the staff was excellent

maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal

restaurant had free kids meals

thankful to the staff who accomodated us for early check in specially we have kids,it was a great experience

supervised kids - running around the whole pool area - even on the other side - not by the pool)

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

the connivence of the gym by our room.

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky

room service slightly forgot but once i called they came right away.

a room service is not speak enghish

i was unaware that here was an anime con happening when we arrived so my kids got to geek out and meet a lot

to wait a long time for the elevators breakfast is way too expensive - especially when you have kids who don

my kids also really enjoyed swimming

the pool opens early so we was able to bring the kids to swim before it got packed.

go holiday with my kids

they could have some real bacon and sausage for breakfast

breakfast was not good at all. the menu need to be update with more options

the breakfast is not as advertised

big rooms and good gym and wash room

the room was clean and comfortable. loved the partial kitchen condition.

the food,staff, and pool were great for us! we were a group of moms with kids.

staff gave my kids snacks and teddy bears with roosevelt vests on wich made a huge impression

for a king suite with pull out couch so we could put our kids to bed in pull out

price of room service coffee was ridiculous

the service provided at the spa, pool, restaurants and entry way into the hotel were impeccable

it was noisy the first 2 nights of my stay, kids ran back & forth down the hallway and made lot

was very uncomfortable, very firm and group of unruly college aged kids staying on same floor were loud and

we stayed for three nights the first night was ok but then a very large party of kids on the school trip ( at

we went through towels pretty quickly due to having kids with us and every time we asked for more it wasn t

hotel at night, the area was close to a park that had a lot of beggars that would approach your kids

we were in town for a wedding with kids who we couldn t even afford to do anything with because of the double

my kids, their spouses and my grands had a ball

a laundry room would have been great bigger pillows

room service/restaurant menu was very limited.

one used the restaurant and girls walked in the bar and left on saturday night

my kids with oldest being 20 yrs old went up to the pool and was denied entry

the room and service was above expectations my wife kids and parents loved every bit of our stay

for 10 and 12 year old kids

maybe the fact that for kids it s not really a great options.

also, there were tons of kids running around at the rooftop bar area

wish that the spare bed (pull out for the kids) was more comfortable

the went over and above to compensate for the irregularities caused by covid-19 with room service, valet, bar,

gym

not enough vegetarian fare. pool hours can be longer.

the spa is a joke

i traveled with family but no kids under 18 (need option for that).

dirty tub, dirty floors, 3 bus loads of college kids blocking the exit when we were trying to depart, lack of

a bunch of high school kids were there our last night and they were very noisy

able to spend the day with friends preparing for the game while still being able to rest with kids before kick

kids running in the halls yelling late at night

poor customer service, the security guard harassed my kids trying to put them out saying he they don't stay in

also there were folks smoking out at the pool area with kids around and i m not talking about cigarettes

beds were amazing...location was great...my kids loved the pool table and pool.

been driving for 6 1/2 hours from katy tx i get my room put my ac down to 60 mind you i have 2 kids babies at

the pool and the gym and the games downstairs and the snack area

club and restaurant bar facilities only fair

great restaurant and bar onsite

very expensive, but still required to pay for wifi service. bathroom was very mediocre.

also no free wifi

24 hour gym is really nice

my kids loved petting gary the cat

people smoking in pool areas when kids around

possibly feel the pool could have been cleaner but great for the kids.

i love the staff and area , staff made my kids and i feel very welcome

kids were a little tired with a ten minute walk to the thick of things in the french quarter

room service was fine and the food was ok for starving kids

also, we didn't know until we arrived that there was no breakfast or pool, my kids were

we can fit 2 families with 2 kids and 4 adults into a double room

it was like sleeping on the floor they are way to hard even my kids moaned about the beds being to

kids were a little bummed

two young kids slept on the sofa, which worked out fine

this made it quite dangerous to load our kids up into the car while cars are whizzing past us

we hate the bar isn t open anymore and wish they had a swimming pool.

laundry facility wasn't working properly.

the breakfast was also great - way better than expected

pool wasn't working the whole time, despite my intentionally choosing a stay with a pool for my kids

the hotel wifi was good to use but you need to remind yourself it's unsecured

location of room, bed was comfortable, and the bar tender at the bar/restaurant was excellent.

location brilliant, roof top pool amazing in the 35+ heat :) clean and spacious rooms, small gym room added

the kitchen was understaffed the night we tried to eat dinner there, and it took about an hour and a

my kids met me after a work conference and really enjoyed the peanut butter and jelly bar at 10pm

since we had 2 kids with us this was a main reason staying

didn't get hot water found an advil pill under table where kids were at that we didn't bring

our stay, kids loved the pb&j in the lobby at night

the first room we were in had issues such as wifi so we got moved to another room down the hall