it says you have to wear a mask and people really had there kids all over in the facility without masks

there were at least 7 kids waiting for waffles, she came out and said specifically, i m only making 4)

pool and courtyard were directly below our room and they were very nice

the breakfast was excellent and the room felt like an apartment!

nothing, but breakfast hours could be a little longer.

the 2 bedroom suite was very nice. made traveling with kids more appealing.

the pool heater was broken and we were never told about it until the kids went to jump in

very friendly and professional team. we?ll run. 2 bedroom was great for kids

no indoor pool or a jacuzzi onsite

gym was open 24 hours a day

it was better but the kids running through the halls were inevitable (unfortunately)

there were a lot of kids running around making noise late into the evening.

we swam in the pool as well and the kids loved it

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable

being on holidays weigh small kids that was a bummer

kids playing in hall most of the evening on 2nd floor

the facilities are very nice - our kids loved playing near the fountain

even having two little kids us, some of the people are real a-holes

good price. we were able to get adjoining rooms. kids loved the pool.

free parking, atrium was amazing, kids loved the pool and hot tub

my kids like the breakfast and the location was nice

there were kids running up and down the hall playing until the staff told them they had four complaints they

kids liked the waffle maker.

pool; we had our kids and they were disappointed there was no pool

i didn t feel safe bringing my kids to vending machines when their dad was not with us

my kids enjoyed the small swimming pool and basketball court

only one t.v. downfall when traveling with kids

good location. for family with kids is a good option.

was very nice accommodations and we had our kids so we had the two bedroom suite which was wonderful

i traveled with my kids and their great grandparents, they all loved our suite and the

they did have a restaurant and a snack corner, a pool, and gym area

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

the bed was really comfortable. they gym was nice too

room service

coffee bar breakfast was excellent

bed mattress kept slidingud83dude02 we had kids so it was a lot of movement and we constantly had to slide the

the breakfast was bad. nice area though pool was extremely cold!

free wifi, a little quiet, had a good view of my car and fireworks

on the other side of us was the laundry room so the washing machine woke me a couple times

no breakfast even though it s included in the rate.. i guess covid

pool wasn t clean nor heated, the carpet looked like it hadn t been cleaned in years

good wifi. free covered parking

restaurant and bar close too early

free parking, on-site reasonably priced restaurant and bar are a plus too

was misinformed on a facilities nothing i was told was true there was nothing open there was no room service

late it was suppose to be notated, there was a large extension cord hanging from the wall that my kids found

shuttle from airport was great

cleanliness of parking garage

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

we were next to gym and right by pool, loud noice went off every minute all night long

loved every thing else check in lady attitude was excellent and pool was for kids only and bc i have a 5 year

they had screaming kids with a birthday party in the pool, but instead of being over with at 8 pm they were in

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had

the pool was loaded with kids so we went out to dinner

we were going to go swimming after dinner, but after getting the kids changed into their swimming suits we went

the noise of kids after midnight

the pool was warm and big and the kids loved it

my kids shouldn t have to sleep in a room like that

the king suite had plenty of room three kids to play after a long day in the hospital and vehicle

the bathroom was so outdated and dirty that my kids asked of it was a motel

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

without those carts to help move luggage, it was really rough trying to get young kids and luggage upstairs

my kids were looking forward to cooking down at the pool

was no ice bucket in the room and you had to download the menu to order room service

the gym and pool, the staff, the food was ok, not great though. the view was ok

too many kids running around unsupervised but there was a pageant going on at the time

that was great because one of my kids were hungry

that it was no microwave in the room i had little kids who needed their food warmed up

the cleanliness and the bar staff was awesome food was delicious

nice, clean property. loved being able to use my sign on with the peloton bike in the gym.

the neighbor in the next room had a lot of kids & they came running and screaming in the hallway

i didn t like the kids running around in the lobby and nobody said anything

at the appointed end time for breakfast the lights are turned off and everything is taken away pool was not

parking is a little tight but not to the point of inconvenience

clean, and comfortable, pool was awesome, breakfast was good

my kids enjoyed it a lot

very nice place i did not like that somone had there kids playing in the hall way woke me up an was very loud

a great place to stay with kids too that is away from the adult atmosphere of downtown

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared

maybe for kids

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

that the dining area was too loud. it is more of college kids place to dine.

no pool for the kids

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

(the kids called it the murder elevator

entrance of the hotel sometimes inside the hotel speaking and making gestures that made me and my kids uncomfortable

some kids thought it was cool to burn tires on the parking lot where we parked

my kids were disappointed that there wasn't one

parking (having to pay double ) no baths all showers with kids ,there is many things very disappointed, worse

the breakfast timing was a little short for people on vacation, especially if you have kids

we could walk to go to bourbon street (with 2 kids)

it was comfortable and enough room for me, my husband and kids and the value wasn't bad

was quite noisy by all the school kids running free on jazz fest days inside the hotel

didn't like that i couldn't take my teenage kids with me to the roof top (vue)

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

so i asked about a roll out bed, and it was so much extra per night so we just made the kids a bed on the

the wifi didn t work for three of the four nights we were there

pet fee, staff has been historically much more customer friendly

i liked that it is pet friendly and the staff is friendly and helpful.

location and pet friendliness

spacious room. the kids had plenty of room!

go holiday with my kids

there was a lot of noise and playing in the hallway after midnight from kids , teenagers.

the pool opens early so we was able to bring the kids to swim before it got packed.

didn't like all the kids running around and talking loud

convenient with kids, large suite with a bedroom for the parents and a living room for the kids

the driver tries to charge us $100 ($50 per person and saying he hasn t even charged for the kids yet who are

the kids loved the pool and hot tub

definitely will be returning with my 2 small kids

our kids room the same story, guest on upper floor tv played until 1:00 during the night

weak wifi

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night,

no on site gym.

beautiful building. pet-friendly.

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

i liked the location and the valet parking. the look and overall feel of the hotel was great.

there was also free parking in their garage

the dining where kids eat free and the staff was excellent

we did not have any wifi during our stay so that was a disappointment to the kids

restaurant had free kids meals

maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal

we were on the floor with banquet and kids were running and screaming down thw halls

there were board games for the kids and the pool area was beautiful

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

the only thing i didn't like was that the pool was very small.

nothing really, pool is like a splash pool not big at all but was good just to dip into

there were board games for the kids and the pool area was beautiful

he put me and my three kids out and my fiancee, he will not let my son use the bathroom and just overall he is

it was my husband and i and our 3 kids but there were only towels for 2 guests

the sofa bed was perfect for my kids to sleep in

any hotel worth staying at esp with kids has access go pool/ jacuzzi

it was some young kids kicking our doors and running up and down the hallway

chose canopy because i enjoy having a restaurant and bar on site

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky

a room service is not speak enghish

i was placed on the 14th floor right under the gym

i personally liked the smell of the little bar of soap, too

happen to love french pastry so breakfast on the go was fine for me

only a tiny thing - i would prefer to have wifi be password protected.

nice location, lots of charm. good ac. drawing room bar very sweet.

breakfast pastries tasted day-old

big rooms and good gym and wash room

breakfast needs improvement parking situation not good for traveler

also, the lady from columbia in the breakfast area was very friendly very hospitable and friendly

breakfast was not good at all. the menu need to be update with more options

the room was clean and comfortable. loved the partial kitchen condition.

people smoking marijuana in parking lot at hotel where kids walking by

was very uncomfortable, very firm and group of unruly college aged kids staying on same floor were loud and

we went through towels pretty quickly due to having kids with us and every time we asked for more it wasn t

convenient location, felt safe with kids, breakfast was really good

we stayed for three nights the first night was ok but then a very large party of kids on the school trip ( at

the room and service was above expectations my wife kids and parents loved every bit of our stay

arrived at 10pm from london with two young kids and the room i had paid for an confirmed was given away which

hotel, we traveled with our kids, they loved the pool

also, there were tons of kids running around at the rooftop bar area

my kids with oldest being 20 yrs old went up to the pool and was denied entry

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

in the bathroom worn off shower very small room breakfast was poor esp for kids non english speaking reception

not very family friendly. awesome if you re not staying with kids.

the heated pool was awesome for the kids

kids hate it but i must admit i was not very pleased as well although i treied to be open mindrd

really a hotel issue per se, but there were groups of college aged kids who checked in the day before we left

kids enjoyed pool which was all the way on the other side of the grounds

staff was extremely helpful and friendly made the experience better for the kids

was very present, the things i didn't have in the room were given when i asked and most of all my kids loved

the pool and courtyard was very clean and relaxing, the location was perfect with or without kids, the staff

since we had 2 kids with us this was a main reason staying

my kids met me after a work conference and really enjoyed the peanut butter and jelly bar at 10pm

our stay, kids loved the pb&j in the lobby at night

didn't get hot water found an advil pill under table where kids were at that we didn't bring

i also arranged a late check out which staff were more than happy to accommodate