delicious pies and kids food

good free wifi that worked well

great food lovely staff and very pet

location and easy parking

welcoming staff plenty of parking

the room was nice and ideal for me , although by a main road and above the bar i slept so well but most of all

in my room but quickly given an alternative shower room instead, impressive open fires in the bar

decent car parking

and helpful staff, good location, easy free parking

there is a bar beneath the room but the noise was not noticeable

setting, clean, fabulous continental breakfast, friendly hosts, room very nice bed very comfortable

couldn't use the wifi as there was no code to connect and couldn't get hold of anyone to ask.

the breakfast was lovely - a wide range of fresh fruits, cold meat, cheese, yoghurt, cereals, various

ease of parking, facilities excellent, beds comfortable and very clean everywhere.

was clean, with wifi, comfortable beds, tea and coffee facilities, tv , parking and immediate access to nature

family room has two bedrooms - so nice not to have to be silent in the room after the kids bedtime

kids enjoyed fun climbing frame and swing in the garden

outside is a patio area with tables and a play -place for kids

the kids play area to keep them entertained

adult bed was really comfortable but the mattresses on the bunk beds in the kids room were very lumpy

place in the main room and not part of the bathroom, so it was a bit noisy for the sleeping kids if we needed

parking was a little bit hit and miss as there were a number of events being catered for at the

were warmly welcomed when we arrived, we had a lovely big room very clean, we ordered room service and it arrived

also there was an additional charge to use room service, so we didn t use that

the dining room was beautiful and very cosy because of the large open lit fireplace, but everywhere else no

evening staff we re trying best but kids - was not good

could do with a small, tarmacked disabled parking area and pathway near to the level ground floor access to

plenty of parking and not far from gloucester quay and shops

responsive staff booked early check in because going to wedding but room wasn't prepared in time

wifi was not working and not fixed whilst there

great for kids

that we had basically an apartment for all 5 of us the kids loved it

at breakfast and had to pay a extra 60 pound on top for 2 morning s breakfasts for 2 adults and 2 kids for that

the kids fish n chips meal was excellent

three rooms was great - and they were all spacious enough for us and the kids both slept well

the room was large enought for a family with two kids and it

easy to find the hotel and also a quiet hotel, especially when you have kids that need to sleep early

the buffet breakfast was really nice and made my kids first hotel experiance fab

had to ask for beddings for the kids while we have booked a family room

much of a selection of evening food for kids

great with the kids

spencer was the one who checked us in and he was lovely to chat with, the wifi is also quite fast

nice small bar area too

tv is huge, the wifi strong

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

carpet in kids room was really dirty

the internet was almost nonexistent in the family room and the kids had to sit on the floor by the room door

definitwlly not a place to stay with kids as there is a very active bar, no restaurant really

run by kids. bar dirty run down and look like being used by ladies of the night.

building had plenty of character, friendly staff beautiful clean room with bar and lovely food

lots of thoughtful touches...great breakfast

well designed and decorated. luxurious rooms. excellent breakfast

staff friendly extremely helpful and full of information rooftop bar great to chill in

loved the rooftop bar too

lovely staff, great rooms, breakfast fab and location perfect.

gave my kids an ice lolly on arrival which was a nice touch

saves money for those away with kids

adjoining rooms within the one unit-perfect if the kids are asleep and the adults want to watch tv etc, fridge

there is also a seperate kitchen you can use if you feel the need

leaving empty food containers which smelt outside our room 21 when the kitchen bin was very near

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour

wifi, very very quiet (there were no other guests i believe), clean, good location

huge quantity of tv stations and strong wifi signal.

clean rooms and huge parking

parking

first night - lots of kids sitting around and playing at bottom of stairs as we came down from our room

garden was absolutely stunning, huge space, kids play area and views across the fields

to both us and our pet dog

of been nice to be made aware of 15 charge for dog and 5 breakfast room service as was not arrival or when

old hotel / inn, with good meals comfortable bar & garden in a good location for walks etc & also accessible to

while we didn t eat there in the end as our kids were ravenous and needed food immediately, apparently the

one of our kids was ill and they were so helpful and took clothes away to be cleaned and dried at no extra

as a single mum travelling with 2 kids it can get stressful but bells gave us a nice place to go back to each

hard beds locked out late with 2 kids ages 8 and 3 way over priced not even breakfast in with

kids/teens running up and down hallways for at least 2hrs between 8pm and 10pm

the kids meal considered ketchup as a side dish which meant that there were no vegetables as an option

pool was okay but shut too early for kids

wasn t ideal in the evening trying to get kids to settled

breakfast was great and perfect for the kids

can be full of children and weekdays are kids all day in the spa.

the spa is lovely other than the woman managing it - a buxom blonde lady who reprimanded our kids at every

clean and nice, very comfortable beds (except for the little kids bed, a bit saggy), lovely breakfast

kids are only allowed a short restricted time in the pool which was clearly sign posted on booking

when i mentioned about the noise and that kids had been woken up i was told that there was nothing they could

the pool was open for kids only during certain hours and not all day

expensive food in restaurant especially for the kids

leisure facilities were great and the pool was my kids highlight

the staff where very friendly and happy to help with the extra cot and sofa bed for the kids.

the kids room was so good, the single sofa bed was amazing and very comfortable

swimming pool with sauna was very good! the kids dishes were free!

swimming pool was outside and nobody inform us to bring towels from the room so with the little kids we had to

really nice breakfast, yoghurt with fresh fruit superb !

cold swimming pool, intermittent wifi.

wifi.

food prepared on site even the biscuits in the room and marmalade at breakfast

we wracked our brains on this and the only thing it could have been was the kids spaghetti bolognase as she

was also asked if we wanted the kids ice creams served at the same time as their mains

the grounds were fantastic and well kept, with plenty of space for kids to run around

the hotels fault, there was a wedding party that evening and kids were running up and down the corridors,

great room and fabulous breakfast. pet well catered for.

the room, the service, the location and the bar and resteraunt plus the history need to stay longer than 1

great breakfast

and friendly staff, comfy bed, nespresso machine in the room, tasty breakfast, lovely garden and gorgeous hens

strong wifi too

the staff were excellent, very friendly, knowledgeable & helpful, the evening meal & breakfast were superb &

love this hotel - great lounge space, lovely bar and dining area. excellent dinner and breakfast

window of our room was next to air conditioning units above kitchen so noisy and smells.

also loved that there was free parking on site

the extractor fans from the kitchen kicked in quite early and due to the window having to be open (because of

we ll located, with free parking

we walked to the shops and were glad to view a train so area is good for kids as well as those wanting to cycle

check in check out, and the adjoining rooms were great for the kids

location value early check in

location, rooms were clean and the wifi was good as well

the location was amazing! the wifi was very good quality and we liked that it was pet friendly

easy to find, ample parking. room was very comfortable and spacious.

free parking too

kitchen extractor fan blew outside my window which meant noise and smell

we used room service and it was a lovely relaxing stay

food - both dinner and breakfast was very well cooked and tasty.

it had a nice relaxed atmosphere and was perfect for a two night break away from the kids

adriana was very, very friendly, she looked after us every morning at breakfast

is very well communicated, but the lanes to the hotel and the parking is a little tight - bigger cars can struggle

the bar which is on the first floor is rather special and converted from an interesting former use -

parking is pretty tight, but actually well-managed by the staff; but inconsiderate parkers can make

kids not been allowed in the pool after 6pm

very comfortable rooms, was nice to be able to get adjoining rooms for parents/kids

staff are so friendly and gave kids activity for my daughter so she wouldn't get bored

had limited working hours for the swimming pool for kids

limited choices (no cheese) swimming pool closing 6 pm for kids otherwise 9 pm which limited its availability

or no wifi in room the entire restaurant n bar closed at 11 pm no front desk n no one working in evening

only bad thing is the lack of free wifi

didn't have breakfast

the bar is stocked with both mainstream & local/lesser known ales, lagers & ciders & is a really

of a warning - it was a bit loud in the room (1st floor) when the bar was open

our kids loved it as well as our dog who was welcomed and well looked after

foam pillows swapping as i can't have feather went to reception young lady went straight to laundry cupboard

wifi was difficult to connect to

no cold meats and cheese continental breakfast room service entered room everyday when it was stated in

info pack in the room said food was available till 09:30pm in the bar or via room service

the staff were friendly and informed me of the kitchen shutting as i had not booked dinner

couldn t find the wifi - but it wasn t needed.

room comfortable and spotless. bar staff attentive and restaurant/ food generally was excellent.

the kitchen facilities were good

slow wifi

room overlooking high street was very noisy till late with teenage kids in the shopping precinct and bus stop

wifi not working in rooms as being upgraded.

breakfast and bar meal was great too

historic hotel. off road parking. great shower. wifi.

a little more information in the room (b/fast times / wifi password)

just that the front door opens onto the road, and its a busy road. need to be mindful of kids.

not great wifi, but manageable

location for walking the dog there is a golf course near by, if that's your thing food was lovely locals was

wifi signal was strong but was on the slow side not possible to watch streaming on site but then it

loved the hearty breakfast

ok if you not in a rush , kids would love

the bar was cosy and relaxed with a good selection, dogs were welcome

we ate dinner there and also had the breakfast the next morning and really appreciated the homemade qualities

wifi only available in public

just to note that the wifi signal in the room is also quite poor and dropped out many times, something to be

arranged with manager to have breakfast before checking out at 9am but when we went down to the bar it was closed

impeccable breakfast

the room looked onto a nice street and there was plenty of room for parking

when we had an early start they provided a bagged breakfast so went beyond our expectations

our dogs were made to feel very welcome and the breakfast was absolutely delicious with fantastic ingredients

pond and ducks at the hotel were good attraction for the kids

like the position of the mill in the centre of town and ample parking so you can leave the car and spend a day

didn't like the fact that to get a wifi connection i had to sign up to a corporate provider and share my personal

free parking

great bar and restaurant where we ate on both nights of our stay

were a family of 4 ( 2 adults and 2 kids ) beautiful property, but our room had a sad view, and every morning,

the facilities were great for kids with a smaller paddling pool for our toddler

amusements for kids such as mini golf, pool etc were very good

pool was great with the kids for a dip on christmas eve morning

great deals with kids eating for free (dinner and breakfast)

the walls are quite thin so we could hear the kids next door, but that was ok as we have our own too

we stayed with two kids and had enough space, there were even kids games which was really nice

we booked for three (1 adult, 2 kids) and the 2 beds turned out to be a second cot bed squashed into the

the tv in the kids room didn't work which wasn't great for entertainment for my young son.

were very uncomfortable, so kids didn t sleep well and were tired the following day

the breakfast was exceptionally good, plenty of it with a great range of options, i was tempted by

we had no wifi and there was no restaurant as advertised on the web site

parking - bit tight but being really picky!

our room was spacious and comfortable, plus a cozy downstairs lounge with honor bar was available to us

the service was smooth fast and we cant fault any part of our stay bar at the end when our 6 year old daughter

at the front one--while all the other tables were empty, and then seated a raucous family with 3 kids loudly

atmosphere in the bar was very relaxed and chilled, it was so lovely to see people with their well behaved dogs

the wifi was not good in our rooms but better in the main part of the pub/hotel.

the free parking was good at the rear of the property

no wifi past the double doors from main building.

lovely food in the bar and upper deck

the mushrooms on toast for breakfast were sublime

there is a large covered bar area and a fire-pit for when the weather might be less clement than we experienced

well situated close to tintern abbey, nice garden, easy parking, good food

breakfast very good value, friendliness of all the staff, a special mention for kirsty.

rowdy, not that tidy, local people of all characters and ages from kids to the elderly gent sitting on his bar

lots of parking, great bar and restaurant, food exceptional, very friendly and welcoming staff.

and welcoming - lots of convenient parking, local amenities and great transport links to where we wanted to

friendly staff opened bar for us even though they were closed

safe parking and good location for proximity to ledbury

great for kids and dogs

expected cotswolds charm and everyone was friendly which is a bonus when you re travelling with kids

had to improvise baths with kids

lovely bar, location with great staff and food. good with dogs..food okay for kids too.

was a dribble , ploughman s was poor (very poor), kitchen staff noisy at night (kept our kids awake), room

ticking off the wooden joists a well presented breakfast but one of each item i thought it was a kids breakfast

if you have young kids ask for a higher floor

never had breakfast

sometimes weak wifi signal.

lounge and cocktail bar was ideal for sitting up with friends in

kids were sleeping on the sofa bed, one child slept on the mattress on the floor where the

the trundle bed, it would have been a little bit better if it had been pulled out ready for our kids

this is the negative we had kids jumping on the floor at 5am being woke up by their parents

nice bit of green space behind the hotel and services for dog walking and for kids to play

pet friendly

we had to sit in the restaurant/bar area all evening with the kids

wifi pretty good

welcoming staff, easy check-in and out, tasty good quality food and local beers, open fireplace in the pub

good parking either in car park or on the road nearby

parking and beer garden

interesting place with lots of history and breakfast was delicious

room was shabby,badly kept, dirty carpet , extension electrical cables everywhere,( dangerous); our pet found

i liked the staff the food the drink the cleanliness the owner was a lovely lady and her pet dog

fantastic pub , perfect location. great landlady and staff and the breakfast was great

and staff are all very friendly, location is perfect, breakfast was really good

booked 2 rooms and the family room number 9 had a see through blind and no curtain so the kids were awake at

friendly staff free parking

too any stairs to my room. no bath and no room service

the free car parking was an additional bonus

wifi was none-existent in my room, the water pressure and temperature of the shower was bad.