front desk late at night because it sounded like kids running and making loud noise

the activities offered in the gym looked great for kids

only two entrances in the front and most parking was in the back

it felt like we were in a small apartment with a big kitchen

made it to breakfast on time

super comfy beds. clean and quite even with a lot of families with kids staying in the hotel

luckily kids don't care and our son still had a blast so that's all that matters

the kids loved the pool and breakfast

parking lot was a sheet of ice with no sand or anything thrown down

we used the pool and it was in great shape

didn t replace the coffee in the room or make the beds but that was very minor and we have 3 kids

nice new hotel property. good location with nice breakfast. friendly staff.

breakfast needs bacon. that is it. everything else was perfect.

that over looked the breakfast was grear she kept the area clean and full besides smiling and offering

breakfast was kinda skimpy

clean, rooms were big, breakfast was good, easy to find, lots nearby and kids enjoyed the pool.

in the room a couple of doors where my room was located, did not control their kids

pool and hot tub was a hit with the kids! breakfast was typical but good. bed was comfortable.

me & my kids we always wear masks

asked for a quiet room and they placed us next to a room with screaming kids til after midnight and another room

the kids enjoyed the pool

too hot to sit and watch kids play in pool for more than 15 minutes

the view of the water, the outdoor area by the bar was very nice and relaxing.

no room service

free shuttle from my 5:40 am flight! clean facilities and very helpful front desk

not hotel's fault, but kids in for baseball tournament kept me up pretty much all night.

contental breakfast was great, even the kids went back for seconds.

which is little fault of the hotel, although i would like to suggest, when having families with kids/ teens

five rooms--no glitches great shuttle service friendly reception quiet (even though tons of kids were milling

pool open only until 10pm with late arrival kids could not use it and

even kids

the pool was filled with rowdy high school kids playing football, who didn't cease when i entered

and saturday night there were kids running up and down the hallway screaming until well after 1 in the

the kids liked it best of the 3

the pool was awesome for the kids

i had to cover the clock with a pillow because it was like a night light in a kids room

netflix, amazing breakfast, helpful friendly staff, great location, airport shuttle, clean warm pool, great

the breakfast had a nice selection of items to choose from

praise god, helpful & friendly staff, no hassle ck-in, & wonderful breakfast choices

good breakfast supported by perfect host

the staff was very friendly and we loved our room. great place to take your kids!

spa is nice and off to itself so kids can swim and mom gets to relax

the kids really enjoyed the pool and i the hot tub

pool water was really cold and there were 6 kids jumping into the hot tub with signs everywhere clearly stating

kids were mad pool was not open.

my kids especially enjoyed the pool

kids eat free

nice restaurant with free kids meals

my kids however did as well as other guests who decided to not spend much or any time in the pool

pool is small with no seating for adults to watch kids

dog barking kids running at midnight in the room above.

the kids were chasing each other down the halls and yelling and every once and a while a parent/adult

checked into this room because i had to pick up my wife and kids from the airport and it was a late flight; i

it's my family and i with kids i feel like giving us a room on the bottom floor would help so we don't feel like

very little selection for breakfast

my kids and i got snacks at the gift shop

we had kids and that was one of the main reasons staying there

that you had a pool for my kids.

my kids had to swim in the dark, wasn't very many lights outside

the kids really liked it

didn t like the noise of kids running around upstairs above me in the middle of the night when i am trying to

my kids loved the pool

the pool was closed (which was not mentioned in the website) and random kids kept knocking on our door throughput

much noise with other parents letting their kids runnning around after midnight when i trying to

friendly people pool was open kids enjoyed that

also the rooms are big, the downside is you could here kids running all around above

plenty of space and things for kids to do

the kids really enjoyed the pool

i loved having the extra room space and the kitchen helped when bringing kids along

rooms were nice and roomy.. they had a nice outdoor basketball court for the kids..

kids were supposed to be out of the pool by 10

the hotel's fault but here was a room with 8 people (5 kids) staying in it next door to me ad hey were a bit

- midnight no kids are allowed in the pool

there were multiple kids from a room across the hall running up and down the hall

it would have been nice to sit in it while the kids played in the pool

t enjoy the pool/hot tub area due to kid s birthday parties and way to many screaming kids

didn't like that ppl had big dogs with no leash on them my kids had to run back in there room because someone

it has a full size fridge which was nice because we were able to bring snacks for the kids on our two night

neighbor across hall upset with the kids coming in and out and talking too loudly

also we were traveling with kids and someone complained about 'noise', like they are kids they maybe a

the lady that worked in the kitchen was talking about our kids and it was very unprofessional

kids kept opening the side door and there was at least 20 unsupervised kids in the pool while their

kids or somebody running around in the room over us was also annoying since it was after 11 pm

everything was as expected and very nice. clean and fresh. kids had a good time.

loud kids running in the hallway

my kids love the indoor/outdoor pool

location was great and the kids loved the pool

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

the kids loved the indoor/outdoor pool and hot tub

happy hour was nice. kids loved pool. close to zona rosa.

pool for the kids and better breakfast pandemic breakfast options than other hotels.

the rooms were nice and comfortable. the kids enjoyed the pool as well.

although there were families with lots of kids, it was amazingly quiet

the hotel was clean, the kids liked the pool and the staff were friendly.

kind of bummed that my kids didn t get to swim because of it being overcrowded

we came as a large group with over 20 adults and over 20 kids

went the night before a game and hotel was filled with trash people (and their not supervised kids) acting like

with 2 small kids trying to sleep that was not good for us

for drinks and snacks for the kids both days and felt like i had to keep bothering them about it

the rooms were really nice for us having 6 kids

loved the friendly staff and all the abomination they had. especially with having kids!

breakfast was very disappointing

more diversified breakfast, a working clothes washer, hallways too noisy from all doors opening and closing,

pool and breakfast

breakfast was served at 7:00am and it would have been better if it were at 6:00

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

the toilet paper rolls are too far from the toilet especially for kids

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take

we drove 5 hours, got there late, and all the kids wanted to do was swim

my kids actually found food and medication on the floor in the room

kids were looking forward to donuts at the breakfast bar

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players

pool too deep for kids to play and no hot tub

kids were very disappointed

we arrived with two kids under 5 at 11pm and couldn t or wanted to waste time one requesting another room

were also noise issues at night, around 9-10pm, because hotel staff assumed all the families with kids needed

my kids love the pool as well

kids running up and down halls, yelling, slamming doors until 1130pm. on friday night.

the kids enjoyed the pool. the staff seemed nice, friendly, and helpful.

kids running up and down in halls and room above us

in the hotel is specialized making sure the kids have a good time

we got the kids camp cabin because i knew they would like to be with gma and

how many activities there were for the kids to do other than the water park

we loved the access to the waterpark and the kids had so much fun

that works is awesome, with hundreds of kids running all over the place you would think to find a bit of a mess

it would be nice if there was a little more separation from the adults and the kids

they allowed kids to ride scooters up and down the hallway also while the adults yelled down the hallway at

the ropes course on the indoor pool and the water slide outdoor were big hits for my kids

just so those of us that didn't bring kids could have just adult time

the lobby is beautiful and cozy, and the hotel offers plenty of activities for kids

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

perfect for our kids

kinda think if parents have unruly kids

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

the breakfast is always incredible and the pool was fun for my son

no swimming pool for the kids but they were ok without it

brought my kids in from council bluffs, ia to go to worlds of fun for the weekend

elevator i had 4 kids and luggage that i had to lug up stairs

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

there weren't very many options for breakfast but it was still good

no pool for my kids

kids were upset

there were obviously a lot of kids on the fourth floor because we were woke up every morning between 3 am and

kids running around

was good except the pool was not working and the kids were not happy and we wanted the hot tub and it wasn t

breakfast was excellent. the kids enjoyed the pool.

put on the local news, or a kids channel having on any overly political trash is the last thing i want to see

should have a sign that says the pool is salt water we didnt know and my kids and i stopped swimming because we

pool smelled like algae and our bathroom looks like it was not fully cleaned lots of half empty

) the complementary breakfast was much better than you normally get, with cheesy egg casserole, pancakes, cinnamon

one of my kids got scalded trying to shower

dirty room , tv didnt work, had drug bust in room next to mine when my kids were with me.

my kids liked the pool..

bed was comfortable. they have a pool that the kids enjoyed.

it was just a escape from home to watch the superbowl without the kids interrupting us

rooms were good size for 2 adults and 2 kids they do have coffee and soda in lobby area.

i booked a smoking room and wasnt informed that all the rooms were non smoking anyway

i had a room on the 1st floor but i had to park 6 parking spaces down from my room.

there were also people doing drugs in the parking lot

it smelled of cigarettes and cheap air freshener in what was ostensibly a no smoking room

best hotel breakfast i've ever had!

wish there had been a bike in the fitness center.

breakfast was great with lots of choices

rooms are spacious with a full kitchen

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

we didn t plan any evening activities because we dedicated that time to the pool for our kids

we enjoyed the outdoor patio and had drinks and snacks with our kids

i was afraid to stay there with my kids, yet i had to pay $100 to cancel my booking

partying all night with kids running above us

a key to a room who had guest already in it then findly got to lay down after a long day they put kids over us

however, there were several families in the hotel too and having kids myself, i wouldn't want them to have to

smoking rooms interspersed with non smoking rooms, but never once smelled smoke

have stayed multiple times as it's near home but away enough when we need a weekend away from the kids without

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

we had to shower ourselves and small kids in cold water (was 105 heat index all day and showering was a must)

the bar the pool table and the night staff

pool water smelled dirty. room was worn with chips in paint, dirty rug in room

it had gym and pool fun for the kids

planned to use the pullout bed for kids but there were no linens anywhere in the room, it was late so we all

pool was cloudy.

clean, friendly staff, helped us check in early. good breakfast

only complaint, was the pool, which was unbelievably small & indoors, that didn t even bother me because i

my teenage kids in adjacent room experienced the same issue

breakfast offers a lovely menu of fun, quirky things, but nothing for kids so we had to go elsewhere

pet fee is the most expensive one i have paid, and i wish they covered your parking costs

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

the drinks at the bar were extraordinary and the art in the gallery was mesmerizing

clean, comfortable beds, good breakfast

breakfast was great

clean clean clean!!! modern! beautiful! great breakfast!

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

very clean, great breakfast, whitney was so friendly!

pool closed too early 11pm-12am close would be better for later night swims for older kids.

very noisy, kids ru ming around hotel late night and very loud.

the pool was extremely cold. kids were bummed

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

my kids didn t get to enjoy the pool

i traveled with kids so couldn't enjoy the bar

not kid friendly but would do it again without the kids

great location. super helpful staff. breakfast in restaurant was surprisingly awesome.

the breakfast was so good made to order not a buffet that you stand in line for

bed, friendly service, affordable parking, nice fitness room, great value for free breakfast

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

no pool, no room service after 10pm, no vending machines, and a weird smell in the lobby

room service woke us at 1 am

would like to stay when their restaurants and room service are back to running

it's a lovely location and with the right menus and bar snacks, this place could be hopping

we had a large family group and gathered at the far end of the room that the bar was

the bar was nice but would have more convenient if it was open later

there was an adequate gym

hotel was short staffed, no linens for the pull out mattress for the kids and their were stains

lots of kids around with a conference but it wasn't that big of a deal.

the hotel had booked a very large group of kids to stay which meant facilities like the pool and even the lifts

location, great staff, excellent room service

noise from laundry???

grand classic older hotel nice bar and wonderful restaurant

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely

wifi access didn't require a password.

the coffee bar seemed under staffed each morning which created a slow start to the morning.

as always kids love a pool :)

worst problem was 3 kids followed me back to the hotel yelling at me

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

one time we called room service and got no answer

the candy in the room, we had to hide it from the kids.

i was woken up by the kids at 6 in the morning

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

lobby looked like hotel from john wick. bar was well stocked.

super comfy bed and great bar & restaurant!

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

you should allow kids at your hotel.

for my kids to do

hard to find program for the kids here

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

last time they offered my kids a welcome snack and it really made check in special

although it would be fine for kids it is a hotel geared more towards adults

also, it would be nice if the pool stayed open later for just adults to relax without screaming kids

he even helped us arrange details to make our trip special for the kids

pool and jacuzzi was way over packed with kids

didn't have breakfast. liked the closeness to the streetcar.

pool was freezing and no hot tub

the bar a dining area was closed because there wasn't enough staff.

the hotel bar was closed the whole timeud83dudc4eud83cudffb

really nice room, gym was also nice. cocktail at bar was nice when it was open.

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with everyone

we stayed in a suite with a sofa bed but we were given no bedding so my kids had no blankets the first night

the kids loved the indoor pool and free breakfasts

also one day there were no cookies baked and the kids were expecting them

i heard him go off on another person i felt extremely uncomfortable, not just for myself but my kids

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

she was so sweet to my kids and helped us with the pancake machine

the gym space is a little lacking, but still clean and sufficient.

wifi didn t work for a majority of our trip

breakfast was great. staff super friendly.