wifi didn't work on the 5th floor, problem wasn't fixed though immediately reported

and fittings do feel a little run down, and a kitchen refit is overdue

the parking lot is small, but free and it is always possible to find a free space

location right on the beach was exceptional and free parking was a bonus

there is not much choice of food for breakfast.

we adapted in any case by keeping the kids up later - as per spanish norms

not that i didn't like this, but there are a lot of families with kids

the location. free parking

wifi didn t well work

realise spanish eat late but no food available until 8pm, not even a limited bar menu available.

all the bar staff and the cleaners

pool but again no parasols for shade, location.

close to the beach. nice swimming pool.

proximity to the beach and restaurants, staff were helpful and friendly, and we appreciated the pool on site

lovely bright decor in room,we had a terrace that led onto pool

no secure parking for motorcycle

reception on arrival had to go into the bar

staff, hotel has a busy buzz, meals are available in bar at good price

the kids wanted a cup of hot chocolate, but the machine produced a cup of lukewarm brown water

the parking garage was completely dark, with narrow driveway and sharp turns

restaurant and car parking

the only positive thing is that there was a working fast ev charger right outside the parking garage so we

great location, nice rooms, smart little pool area.

bad wifi signal

location with parking

games area for the kids and 24hr access to microwave for baby bottles

it was nice to have the pool

games area for the kids and 24hr access to microwave for baby bottles

parking not guaranteed

the pool looked amazing even though we haven't been able to use it because of the weather (well we

activities - the indoor pool was small but warm and great for our kids to play in as it was so quiet there was

washing no machine meant we could get laundry done

pool are needs a bit of a facelift

lovely restaurant with bar and tapas alternative

great bar for getting a snack or drink

restaurants and bar were closed .

loud music from the pool bar at approx 4-5pm which was totally unnecessary, especially as there was no one at

also, nice bar nearby the pool, we ended up dancing, really nice time

also, nice bar nearby the pool, we ended up dancing, really nice time

excellent location. fabulous food. great looking pool and sun area. remote.

there was a nice swimming pool next to a small but decent bar with chill out seating

parking was a challenge she the restaurant was open.

location with private parking rooms are quiet and comfortable good breakfast with lots of choice

breakfast was great. the staff in the hotel and restaurant were friendly and helpful.

good for the ferry, the room was excellent, the bar and restaurant attached were great and there was another

the beds are good breakfast very good very clean good wifi good free parking

decor needs updating. everything was a bit worn. v weak wifi.

didn't have breakfast.

facilities were poor no ac no fan no kettle or coffee in room no bottle water no safe no iron no laundry no

very good breakfast choice including fresh fruit, cold meats, cheese, croissants etc

good location. nice bar area. staff friendly.

breakfast tray in garden was judged perfectly location next to sea great quiet street parking good

bar service slow

bar area was extremely comfortable and had a very homely feel,the showers were very powerful and

close to beach, wonderful garden to take breakfast.

over priced cleaning for laundry

the staff were friendly and despite the global wifi meltdown checked us in efficiently

old fashion room. no wifi in the room. very expensive room, not worth the price.

wifi in the room at all, staff overworked and consequently quite rude very noisy, what a

good location. free parking. swimming pool. great staff.

swimming pool, staff, nice walk to town

good breakfast. great parking.

nice cool pool

swimming pool, cleaning, people, breakfast

not a property for kids

basic food for the kids very average

breakfast is very basic

a pool would be nice

would have been great to have a pool.

really confortable apartment to go with kids, excellent location.

i especially liked the green territory where kids could chasing the lizards while we were enjoying the country

perhaps the kitchen area was a little underequipped for anyone wanting to cook elaborate meals, but for simpler

minor points here like that there was no hand soap in the bathroom, no sharp knife in the kitchen and that i

the cafeteria, bar restaurant which were advertised had been closed for sum time

all our expecations, i got a 2xdouble room where my kids could stay together but independtly, we are a family

our kids loved it, and so did we

facilities no iron in rooms room service was terrible limited times limited options nothing for kids internet

good breakfast

comfy bed, large walk in shower, overlooking the sea, snack bar attached to hotel

asked for a second key card for the rooms (we had a separate room for the kids) but only one card would ever

space in the reception is so big it could do with some entertainment for kids, few toys around to keep them

the linked rooms work very well for famillies, even those with small kids

we arrived our kids were unwell and we mentioned at the reception desk, they offered a doctor service and the

clean, nice spaces, nice breakfast and service. excellent location.

in our case 2 adults and 3 kids under 14 cost us 85 for 90mins

the hotel restaurant while amazing i am sure, didn't present many options for kids so

also we witnessed a constantly-on-the-phone-couple whose spoilt kids enjoyed bothering and chasing the fish in

poor wifi in the room

gave me 2 numbers to get room service, i rang one & said what i required & the person said one spanish word &

the options for breakfast were a little minimal particularly for the kids.

pool was freezing cold in august and made my kids ill

family rooms are slightly disappointing, the 2 kids had to share a sofa bed but would have much preferred twin

and we were with kids

kids playing about in infinity pool

great location, like the decor, good breakfast

very friendly and helpful staff. lots of breakfast choice. very clean. great location.

breakfast was really good but what we loved more than anything was the tasteful decor, the

lots of alternative choices for breakfast

perfect location, staff very helpful nice breakfast

coffee tea facilities in the room, very thin walls and we could here baby crying next door and kids shouting

a kettle in the room would have been good and a wee kitchenette even better for travelling with kids

a long way from the city, too far to walk with young kids

hotel restaurant food was excellent, especially the fish, and our kids said the chips were the nicest they ever

of spa next door with excellent pool and is free for hotel guests

great set up for families if you tell them you are with kids ahead of time.

kids found a bug on the floor (took video) and the following morning my daughter had spider bites

very nicely decorated and very comfy beds, good location and accommodating to kids.

harshly at myself and my travel guest as we checked in and out, the room was tiny and had the wifi did not work

handy for the ferries and a short walk to the lively tapas bar area and cathedral

room service no bar only opened monday to thursday only food available was in fridge at reception

pet friendly, very clean

pet wise absolutely fab, dog bed and dog dishes provided will definitely return

ideal for us as we were traveling with our pet dog to sail over to the uk

room service & the bar etc all closed during christmas

small and new hotel with a terrace and bar

amazing bar and lovely bedroom

hotel is new so was not set up yet for the beautiful looking bar area or dining

lovely bar on 1st floor with outside terrace

let us store our luggage free of charge after check-out -there is a hair dryer in the bathroom -wifi was pretty

wifi signal only in the lobby.

do not have wifi in the rooms

the wifi wasn't reliable. they had just two sachets of shower cream in the wc.

we had wifi without issues

wifi was available only in the lobby.

breakfast- expensive and limited cooked choice if you don t like eggs!

hotel further, the lounge area on the 1st level was very ornately decorated, there was a pleasant bar and

breakfast with fresh, delicious products, especially the pastry and my favorite

were there, however, the wait staff were more than happy to prepare coffee for guests using the bar facilities

don't like the set up of where the bar is in the hotel.

travelled with two young kids and stayed in the family room for 2 nights

it is ideal for families with kids, for romantic getaway, for work travel, etc

we had a family room which was perfect with bunk beds for the kids and an adjoining room for my wife and i

no pool breakfast repetitive need to change around the offer every few days gets boring

could have been ironing facilities for the guests who did not want a full laundry service

we wish there is a bar or something at the hotel itself especially at the reception area

the wifi was fairly good and free

nothing really but the only thing that could been better would of been a room service food menu

wifi worked well

very convenient for the ferry. pet friendly. will definitely stay again.

wifi didn't work in room, only in communal areas

was cold on the first day so i had to ask for the heater, wifi didn't work at all so i had to use my own data

but the most important was they didnt have wifi in the rooms

expensive for a poor quality hotel - wifi didn't work in the room and generally run down.

room with very noisy (portable) air conditioning. wifi rarely worked in the room.

there were kids running on the upper floors until 2am

worst thing and pet owners beware

was fast and stable wifi connection

staff and pet friendliness

the hotel also claims that they accept pets but when you arrive with your furry friend, you have to sign a 15

wifi excellent and is above a busy local bar owned by the hotel (which you can t hear from your room) where

the restaurant and bar was exceptional, especially the menu of the day (three courses) which was delicious and

the shower had excellent water pressure, the wifi connection was excellent

same for the bar cafeteria attached to the hotel

clean, hot showers, good wifi, pleasant staff

good rooms. pet friendly. free wifi

wifi signal not good (we were on ground floor), - water would not go down the drain properly

there was no sink plug in the kitchen the cooked breakfast was cold, but the rest was very nice.

secure parking in the hotel's garage was good value at 6/night (the above-ground car park is free to

were issues with the wifi

the bar area could be a bit more comfortable

the staff were super friendly and helpful (even searching out a bar so i could watch the rugby)

proximity to beach. clean and spacious room. access to room service.

wifi in room was poor

the 2nd night we ate in the bar which was much more lively and served tapas dishes

breakfast was good and all fresh

breakfast amazing

breakfast was basic but good

didn't have breakfast. but did have free coffee. excellent.

breakfast was good and the freshly squeezed orange juice was

we came back after the bar had closed for the evening, but the staff member still served us and made us feel

soundproofing and room right above bar so noisy until 1

only one member of staff for bar and reception. was very busy. service for breakfast not great

noisy in the house due to gym

slowest elevator in the world, spa was tiny and swimming hats compulsory

easy access from main road,, large parking places,

pet friendly and nice rooms pleasant location

pool and sauna available and fitness centre convenient for ferry to and from santander and car parking is

location, very nice staff, very clean facilities , free parking ,everything basic is provided

only complaint would be that the wifi did not work in the room

free parking on site

convenient parking nearby, shops, and a cafe where you can enjoy a delicious meal

3) wifi connection was exceptionally slow

nice room with wifi (a bit worn)

smell behind the window (there is a boat parking lot), but i would choose the place anyway

parking was not the best. but safe and it worked out for us.

easy parking

and fast, too; * pet

breakfast was delicious, and parking was easy - there s a private area and plenty of free spots nearby,

parking on-site (got lucky

on-site parking area can accommodate only 4 or 5 vehicles for this 8-room property, which would surely be a

the staff in the bar were so kind and helpful

great atmosphere in the bar and a choice of breakfast goodies

fresh orange juice from the bar for breakfast

location was just off the camino and a good break if walking from bilbao this a local bar / hotel and did the

was very cold on arrival, parking next to hotel was chaotic, restaurant was passable, noisy as sound echoed