Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast is good too
room breakfast staff
food. breakfast is too basic. cheaper hotels have better food.
location very good, breakfast as usual. people really kind
room service is not responsive (40 minutes wait)
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was very good
breakfast was great, there were many options and the staff was constantly refilling the bar and
the breakfast had both hot and cold items and staff was friendly and helpful
on-site parking, modern facilities.
breakfast was so so
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
pool was freezing cold,
parking is small and shared with a restaurant.
breakfast could have some general options rather than focusing on only mex and japanese type of
the complimentary breakfast offered coffee, juice and mexican breakfast
clean and simple and practical breakfast included
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
dated, lift not working, cockroaches in the pool area, very poor breakfast
slow internet, pool was not very nice
the rooms have great space. breakfast is good.
dated, lift not working, cockroaches in the pool area, very poor breakfast
the breakfast was very simple, only little choice, and it was not breakfast buffet, someone gave you
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
old towels, breakfast was horrible
a delicious breakfast included
sweat-soaked pillow poor beds with no blankets noisy restaurant next door utill midnight poor breakfast
very close the the mall and most concurred venues. breakfast was included as well
breakfast coffee ran out early; staff slow to make more
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was amazing
parking lot is quite small and they want you to park in reverse which sometimes is fine but other
two beds, a bathroom, a living room space with a beat up couch and small flatsceen tv, and a kitchen
private parking
and you could order room service if you want
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i would recommend to check buffet promotions though , it was stated kids were free for breakfast but i was
nice balcony, pool and gym. restaurant and lounge area was great too.
i would recommend to check buffet promotions though , it was stated kids were free for breakfast but i was
service, cleanliness, pool and fitness
we also loved the 24 restaurant room
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
laundry service is not efficient
maybe a better breakfast
breakfast (included) was better than i expected
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
water leak in bathroom floor, breakfast not satisfied. not enough of drinking water.
more variety of menu for breakfast
everyone was wonderful, underground parking. comfortable and very clean.
comfort and pool
breakfast was nice but mostly the service great great service
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lobby and parking very clean , the staff was friendly
rooms were a bit small. need to have an entrance closer to parking
breakfast is plain offer no butter nor jam for toast
the room was clean, the breakfast was good enough
bathroom leaked, breakfast wasn t that good. terrible juice and cofee
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i like swimming pool and
rooms are amazing , as well as breakfast
social time (free dinner tuesday-thursday) - possibilities to make laundry for free - perfect location for
lovely outdoor patio area full kitchenette in our suite good breakfast
aircon in the gym didn't seem to work (could do with some mesh blinds at the windows to block out the afternoon
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
breakfast was very poor, same menu of 4 meals every day without vegetables, sweet, just only toast
large rooms, very quiet, great pool, gym, interesting breakfast, easy parking
large rooms, very quiet, great pool, gym, interesting breakfast, easy parking
attention from all the staff and swimming pool!
breakfast and pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
some times pool was rented for party and as guest i couldn t use it.
i ordered room service and the hamburger bun was molded. it was in plain sight.
like the location, its very quiet the pool area it s amazing and the bar it s wonderful
pool was occupied for events, guest could use the pool
parking. i was the only visitors.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast the coffee machine wasn't working elevator has issues detecting cards room has a lot of
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast and employees
not working properly only one elevator working deep cleaning in bathroom is needed parking lot very limited
train sound. not too much variety for dinner. nobody was checking the parking lot.
breakfast good enough
pool was cold.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
we loved the pool and going up to the rooftop
polite staff. good breakfast. good food and room service.
the treadmill machine on the gym doesn't work .
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger
day i stayed there was a big group of kids that camped trough the night they where playing and screaming till
is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a
they were nothing fancy but the kids liked to use them
was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
the spa was closed
the bed and the breakfast were excellent. the swimming pool too.
traffic noise considering it's right next to the highway, though a little does come from the pool area
no room service
hotel was very nice, the room was big and very clean, great view to the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids and parents very rude
the beds, the bathroom and the most important when you have kids the pool with a nice
the pool was not heated. .big deal
i would have liked to include breakfast
great pool area, a good restaurant, and comfortable rooms. wifi and free parking.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds
pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,
we rented a car and there were lots of parking space
clean, comfortable and good breakfast
ample parking, easy access, restaurant next door
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
cold water in the pool, breakfast (avg)
all the members of the staff (reception, restaurant, pool, etc) were extremely helpful and
everything is perfect with the exception of some details like the wifi not working or tvs without
no wifi
service at the bar was a long wait
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the wifi was the best amongst all the hotels i have been to in mexico
parking situation is difficult sometimes
other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath
only issue is they claim they have parking sports in front of the hotel reserved for guests (i called in and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
=> we were offered the room 105 in replacement and when we moved in a familly with kids just arrived in the
ordered room service, came without silverware; by the time it was brought, our food was cold
quiet and beautifull hotel. very nice and relaxing spa area and pool
terrible wifi. assistance and housekeeping in the spa area could be improved.
terrible wifi. assistance and housekeeping in the spa area could be improved.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
kids breakfast was included.
i don t know why kids breakfast is not included
the parking, the view from the balcony, the patio.
then to get to el centro, a 1 minute drive to secure parking , then the funicular to the center of town
the room include the parking and in 10 min walking you are in the city center
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
no wifi in room
poor wifi connection
we also did not like that we did not have wifi in the room, just in the lobby
they put us betweent the laundry room and break area for the employees
wifi does not work at all at all!! even with three networks none of them will work
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
my kids loved the hotel and the terrace since we stayed in the penthouse
noise from outside, especially from the bar until 3am???
dont have ac nor room service (restaurant is right downstairs) but over all everything else is great about this
did like because is pet friendly and is in the best location
staff very helpful and polite rooms very clean , only down size is wifi was very slow severely slow other than
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
to find the way to the parking option, because it was below in the tunnel system
the staff is very helpful, shout out to the lady who helped us with our laundry
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there is not a lot of them but for older people or even kids it may be a hassle
we looked at laundry and an alley
the only place in the center with on site parking which is huge plus
the bar was classic, and the bartender made very good margaritas
wonderful cafe, full and tasty breakfast included in the room rate