roller blind broken in kitchen- had to hop up in counter and roll up/down (as kids asleep in lounge area and

we were only staying a night but it would have been perfect for a longer stay with the kids

stephen was very caring and attentive, trying to sort out the bedroom tv and updating the wifi in the lounge

with ensuite, a living area with double sofa bed and single chair bed, table and chairs, full kitchen and a

breakfast choices were excellent, the staff were very good & the location of the hotel was perfect

there was a wedding on sunday, kids running up and down corridors and knocking on doors (we were on the first

their room had ample space & 2 sofa single beds for the kids

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

everytime i went to the bar for a drink i was getting charged different prices, it didnt click till the following

plenty of parking

fires, easy parking, friendly and helpful staff

super view from room and lovely local walks to bolton abbey. cosy warm fireplaces

great welcome for our pet dog remy

ample car parking

the room spotless, the food amazing, location was outstanding and pool and spa facilities really nice and not

we had a family room; with a double for us and a sofa bed for the kids

bedding made for the kids for the first night, had to improvise with sheets and put the sofa bed / cot together

the wifi was insecure so difficult to use for work

very friendly staff. nice neighbourhood for walking the dog. good dinner and breakfast.

plenty of free parking

clean comfy and the staff are friendly and helpful the breakfast was really good to kids enjoyed it

our details (even though he didn't sound like he knew what he was doing- or was distracted by kids in the

nice friendly hotel with great parking. spotless rooms. excellent choice at breakfast

breakfast excellent our only complaint would be all the banging doors and the hooting train into

booked dalesgate on the pretence that it featured an ev charger

lovely large room, easily big enough for the four of us with two added camp beds for the kids.

00pm and 00:30am due to a wedding reception and hearing the music guests leave to get taxis etc kids could hear

plenty of parking spaces

this time i drove - easy access from the keighley to skipton road, with more than adequate parking

and comfy, bar staff and car very staff very friendly food and drink were amazing i paid for late check out as

swimming pool was a good size, had designated lanes for swimming and for kids

had the whole package for a family with young kids like ourselves

especially liked the breakfast table for the kids

kids food was frozen and m/waved. not enough.

comfortable the room was spacious and well equipped the pool and facilities were clean and the kids had a great

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

the staff were fantastic made me my partner and the kids feel so welcome comfortable room price

it's far too noisy for kids to sleep the bedding wasn't clean nor ironed

in was great, we arrived a day earlier then planned but karen - the bar manager fitted us in

lovely rooms wonderful staff good parking fun pub downstairs

to book a swimming for my husband and son who was waiting for it for the whole day and was told kids are not

pic online and 1 changing room between 10 woman n 2 kids was far from

to the room and was red hot so opened out patio door as was no window and all we could here was kids screaming

locations perfect breakfast was lovely nice weekend away without the kids

loft upstairs with the two single beds would have been really fun if we were travelling with two kids

rooms were heated with plug in electric heaters - not great when you have kids

broken and was put 2nd floor with baby and two kids

in it the tacos which were soggy and covered in coleslaw and mayonnaise with chicken bites that kids would have

very disappointed with overall: dirty carpets, old bathrooms, with two kids not easy to find the room (it seems

option for extra bed for kids

kids loved

service at breakfast was extremely prompt

waited two hours as room service did not replenish toilet roll and still did not do it.

parking at the back of the hotel is a little tight, but we managed ok.

coffee machine, food, early check in on request all commendable

didn't work in the room, had to get extra blankets and a heater at 1 am as our kids were cold breakfast was

kids running around all hours of the night unable to sleep doors being banged all 3 night of the

got a second room for free so we could accommodate our kids, and both rooms were connected via a middle door

the friendly staff and the swimming pool kids loved it

cleanliness, nice staff, we had 2 con-joining rooms with kids. which was perfect

we arrived at the property it was 6pm, but unfortunately the kids weren t allowed in the pool after 6:30pm

stayed in suite for 2 nights due to bad weather kids didn't want to leave,it was lovely

the pool was full of kids, it was half term

bathroom needs updating shower curtains are icky and the pool although it was nice there were kids swimming

rooms are a good size. swimming pool is very good for kids.

unruly kids in the bar after 8 o clock when we were trying to have a quiet dinner

room service was not available the staff arranged to have our evening meal delivered to the room as

the breakfast was lovely, continental, fresh fruit, and choice of full english included vegetarian and

lovely hotel, a lovely atmosphere in bar and restaurant with it being covid.

the spa bath

laundry room

rooms very comfortable, breakfast - a meal for the day

fantastic breakfast, loads of choice, fresh orange and lovely individual cafeterias for freshly ground coffee

excellent location. staff were very friendly. beautiful breakfast

nice room. great location. fantastic breakfast.

my husband and our two kids

breakfast was also good

the breakfast and dinner were also delicious

reception staff, waiting staff, bar staff, chef

comfortable and elegant room; delicious breakfast in pleasant bar area; and perfectly located for exploring

it was pet friendly too so we could take our dog

wifi wasn t working in the room, which was more of a frustration rather than something i didn t

the only drawback was there was no wifi signal in the room but was good in public areas

a late check out (12pm) was very convenient as we weren t flying until 5 pm

spacious free car parking

was just ok, and the woman was super-friendly and great with the kids, but if you've stayed in 'other places

duvets and pillows for sofa bed and better still microwave and fridge for families with young kids

sofa bed wasn t made up for the kids even though we had booked as 2 adults and 2 children

bed and the sofa bed really really firm, had a few restless moments at night and so did the kids

great late check out included

bad smell untidy no any sockets near bed on top of my bad kids bed you can t get in the

comfortable with good wifi and free parking

plenty of free parking and excellent

comfortable with good wifi and free parking

ali was always friendly and greeted you with a 'good morning' at breakfast time without fail

the breakfast was enough to feed a yorkshire farmer

friendly and helpful staff. good location and parking. good food and dining facilities.

plus free utilizing the spa facilities of the sister hotel gym swimming pool steam room sauna jacuzzi

there is use of the devonshire arms spa but it is 6 miles

loved the place but not colour scheme in bar area

really good and we really enjoyed it each day, the staff were lovely and were so great with our kids

loads of walks from base all great , river wharf ambles along great for kids to play in as it s got lots of

nye disco started too early with kids running around whilst we were still eating our meal

the bar meal was very good and we wished we had booked in advance for the following evening

drink spillage in the kitchen cupboard

in the town only a few minutes walk away is a water feature kids can play in

in room was hit and miss- not good enough to stream (for the kids), adequate for checking local area out on

great room service and excellent food (we loved the veggie breakfast and the dinner menu - see photos

wifi in room 231 (?) not great. didn t mention anything to them though.

free easy on site parking

your staying with kids as we did the family room is a little on a small side as my kids are 2 & 3 years of age

beds were very comfortable and we were given connecting rooms which was very good as we had kids

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

kids out of control, coach loads full at breakfast

odd kids coming in to ask for a drink of water

no kids menus so had to order them takaway

the corner of the room peeling paint off the walls hotel lift was broken place on top floor with kids and lots

reception staff uncomfortable kids bed room picture shown is different while booking no additional blankets no

dirty bowls being left in the corridor, thin walls, kids screaming up the corridors

two camp beds were then provided for the kids

the bar stayed open very late for us which is always good when u have kids with you

perfect location if travelling with kids

to reception area to get something i had to take card with me and because of no card in room kids couldn't use

and friendly staff, breakfast was amazing, kids loved

was left was broken so my room was 3rd floor and reception was 2nd floor it's was hard my kids was not happy to

our evening meal was superb and our breakfast was absolutely delicious

this is the room featured in their photographs and it is the pet free room

location with parking

wasn't any reserved parking, so if you went out for tea and came back there was no parking because other residents

the bar area was nice to sit and have a drink and they even had a tv to watch the euros

than make do folding beds for kids till we got an appropriate room rest was perfect and location to leeds and

2 biscuits with hot drinks each day so had to use the towels wet and go biscuitless as the kids got them

location to golf courses

room 149 wifi poor, insufficient to work with

the tv home menu displays all of the hotel services inc the room service however it doesn t show all of the

constant noise outside and kids all over hotel but really annoyed at being charged twice and staff have not

kids running around without parents keeping us awake on the last night,

noisy but to be expected as kids from the party were running about the corridors, did settle eventually though

also lots of kids running around reception area, it looks like you are housing a lot of immigrants, this is

kids playing football in the card park

have a small getaway from home here, kids love pool, staff are great, rooms cleaned and great

the room was lovely and clean, and the hotel had gifted small gifts and a card for the kids for christmas at

kids love the family pool time, small rows of seats behind the big screen were perfect for the

welcoming staff, food very acceptable but small portions were missing my friend had to have a kids meal

staff at the panto were brilliant with the kids

breakfast started after my scheduled departure time but i was offered a breakfast bag which was

easy parking

excellent food,though after 3 courses we were completely stuffed,plenty of choice for breakfast and very good

wifi intermittent

room was very clean and was a lovely comfortable bed, the evening meal was delicious as was the breakfast the

restaurant, breakfast, ev charge point with the parking

24 hour room service is always good but we didn't use it as couldn't wait to sink into that comfy bed

room service is always a bonus

unable to access wifi from my room - the only disappointment in my stay.

the food ordered via room service from the orchid restaurant was delicious very peaceful and quite even though

arrival we couldn t access the car park - road blocked by a large group of young kids celebrating their prom

a bit of noise from kids running the hallway near our room

our dog on lead others not others, so kids

lots of choice at breakfast which was excellent

no food available to purchase in the evening - no bar meals or room service.

for dinner only to find limited set menu with no accommodation for kids

we had to co-sleep with the kids on the beds because the cots were unsafe

accessible from both side of the suite, plenty of towels , coffe/tea/biscuits and goody bags for kids (if you

and kids running outside my

room - didnt have any place to hang or put clothes - there was a wardrobe in the kids room

would have been 45 for 2 adults and 2 kids

clean comfortable and grass area for pet's

wifi very weak in the room, although fine in the lounge

hotel and staff was exceptional especially anthony in the bar who was very welcoming and friendly, the room and

clean, comfortable , free parking, staff very friendly and excellent location .

shortly after my husbands however it appeared that only one breakfast had been put through to the kitchen

room 105 - it is adjacent to the kitchen extractor fan and the whole room hums while the fan is on (until the

i used room service for my evening meals and the service and food quality was very good

somewhere to sit, have coffee and read the paper which is away from the public bar and

com messed up the booking as we asked for pet friendly and were allocated a room that didn't allow dogs

breakfast and staff were amazing. rachel in the spa was fabulous and helpful.

having such a pet friendly hotel in such a location has been an outstanding fine

no wifi in the room but we had 4g so am clutching at straws for something to say.

room service for in-room dining was

limited spa availability but we did book last minute.

from 6pm to 12 am there was banging doors kids running back and forth

wifi did not always work. breakfast could have healthier options.

wifi was hit and miss with signal, this was literally the only (for us very little) bug bear as we

location the pickled sprouts the best bar in harrogate great drink great food great

the wifi occassionally would drop out, but only for a short time.

convenient for families you have the option of 7am till 9am or 5pm till 7pm so my feeling with kids is breakfast

experience, due solely to the staff being outstanding in their service to me, and not just the kids

the pool chlorine was strong and hurt the kids eyes after two sessions in a day.

swimming pool was a let down, very busy full of kids and nothing lije enough seats for the size of the hotel

kids in the spa area making noise and being disruptive

location ( bit noisy due to having window open in heatwave) great bar and food

wifi did not work well at all which was frustrating for our teenage children

excellent location, room and breakfast

location, property was clean and tidy with helpful polite staff breakfast was excellent and bar prices were not

the bar is lovely

had a fabulous family room with 2 single beds for the kids which was brilliant

there was a variety of rubbish under the beds (spotted by my kids - socks, bottles, tissues, a ball, dust clumps

the place was so friendly and comfortable the kids wanted to go back and stay on the way home

is good enough location is quite room was big enough for family with 2 kids breakfast is great lift is available

staff, good food, spacious family room and so nice to have actual single beds for the kids rather than a pull

excellent breakfast

lovely bar with great atmosphere

central location. welcomed our pet dog.

it has a lovely little bar area with a spacious dining room

staff very welcoming and very pet friendly

excellent selection of drinks in the bar especially the gin selection

from the minute we walked into the bar area to check in

e turned up 2 hours early

log burners in the bar and restaurant but sadly not lit, it was a saturday in december, would have made a lovely

place in middle of town very strict about early check in

receptionist upon arrival, kids knocking and running on bedroom door at 2

kids loved the hotel with being from a city

fantastic location and free parking

poor wifi coverage and connection

wifi internet was very poor, constantly having to re-enter the password, and no security

their kids had been running around the hotel during the function

he really took are of us and gave us room quickly as kids were crying and tired

room for 3 adults even though the single bed was for kids.

should warn other guests if there is a function on as we had kids running around until late and i had a baby

nice room, great little bar and restaurant. staff were so helpful

room were species separate room for kids in family room

i was there for the full weekend for a wedding and this was highly costly especially if you had kids with you

feel its un fair that you pay more for dogs to stay and they put you in a filty room, when i know kids can be

lovely stay, comfy bed, great view, the kids loved the bunk beds!!!

was,check out times,times of when the kitchen was open and therefore food/snacks being served,room service info

room not ready for kids

location for the rugby league golf cart to take us back to the hotel when we moved our car as it was match day

the room is clean, spacious and warm. wifi connection had no internet. staff excellent.

friendly and helpful staff, comfortable room, good continental breakfast, parking, early check in

parking included

there were proper menus and the kids thoroughly enjoyed the experience

lovely location. handy parking outside. very good breakfast.

food in the bar which was a little noisy and crowded

friendly staff and tasty breakfast

wifi connection in our room was sporadic and weak

can be improved more no lift in hotel as we had kids with us so it was only struggling

it's my goto hotel when i'm moving the kids in and out of university digs

breakfast was a joke, a few small boxes of cereal for kids to choose from

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

the sofa bads wasn't comfortable for my kids to sleep

and a single partner broke his leg so asked for the double to be changed to a twin so my adult kids could go

plus a small kitchen for shared use down the end of the hall

very nice little kitchen with all manner of hot drinks

excellent breakfast

breakfast was plentiful and very tasty with friendly kitchen staff too

if you like the whole cath kidston thing, book room 11 (though it is, as described, very small)

it was quite nice to have some phone free time however i needed to check on the kids so that was a bit stressful

there was an old fashioned radio playing as we entered the room & it was decorated in a kath kidston style

type of hotel, away from town center, good safe parking, very clean and great staff, very welcoming and well

bed was big and comfortable, the shower was lovely and powerful and the breakfast was fantastic

loved everything and have booked to go back in the summer taking the kids

with having kids going away for a night means a lie in

you didn't allow kids to use the infinity pool which isn't fair for the family

the breakfast was fabulous as was room service

negative was the very limited room service menus, no dessert on room service either, and the food quality in

the sofa bed was lumpy and uncomfortable for older kids

i traveled and stayed with my 3 kids

our kids love it

breakfast was fine, self-service and great for kids.

you went out of your way to make our stay the best and overly succeeded, loved every minute n the kids had the