every time i dozed off, someone jumping on the bed or running above us (kids), someone talking in the hallway

location is fine. package was without breakfast.

that was disturbing especially since some guests party at the rooftop bar on top of the hotel and hence make

was given room in the 6th floor which is right under their rooftop bar

the olio restaurant had great breakfast and food

my kids loved the pool and swam in it and played with the supplied range of balls for hours

thankfully i had clorox wipes with me and was able to wipe down the furniture before my kids and i used it

the people next to you on both sides had to call and make complaint a couple was having fun i had kids with me

hotel was hosting a lot of kids and i feel like they could work on how they deal with children/parents

i had kids and the rubber that holds on the glass to window frame was peeling off and you can see there

my kids enjoyed their warm pool

that is a big deal with 4 kids not to have the pool open

breakfast was nice. my kids liked the turtles in the atrium.

my kids loved the fish and turtles in the lobby pond

rooms clean and comfortable, fantastic restaurant across the street, staff were wonderful, kids loved the pool

didn't have a concept 2 rowing matching in the gym

room with kitchen -fridge, microwave, and stove top- bar seating, big bathroom, good storage and surface

pool temperature could be a little warmer

the hot tub was closed during our stay and the breakfast was the same each day.

pet friendly

staff and facilities was really nice. location was great.kids loved the pool.

had to move rooms, old wires ,and ants my kids got bites.

too, not to mention the little gifts, they really know how to look after families with tired kids

kids riding scooters in lobby and hallway, coffee at 6 am would be better verses 7

the kids enjoyed the pop tarts

didn t like the pool my kids went swimming and it was very cold, even though it s in the middle of

kids didn't complain once for a change

our kids enjoyed the pool and the staff was able to find two pack and plays for the twins

the pool was too cold even for the kids.

pool heater was broken so water was cold but it was ok the kids still enjoyed it.

friendly staff, clean, lots of activities for kids.

my suggestion is to extend it to 10:00 am so families with small kids don t have to get them out of bed early

my kids and i waited forever to get our hotel room

kids running around

we liked the outside activities for the kids, checkers, connect for fire pit and hot tub

and the room upstairs from our was way to noisy lots of stomping and running around kids i guess

the tv wasn t working when kids woke up. had to call for assistance.

a family of 4 (2 adults 2 kids) from the uk, the location was great for the universal, warner brothers studios

we had 2 adults and 2 kids

of kids and pool was full of kids, so we didn't get to use the pool both nights we were there

traveling with kids the whole day and receiving such a welcome

pet friendly but designated pet relief area

a kitchen sponge with a little detergent would be nice to wash dishes and actual salt and pepper in

24 hours gym

the breakfast and that there was always water at reception.

kids loved the foosball tables, breakfast at the cafe was amazing

the kids also liked the koi garden

we had 2 adults and 2 kids and was only able to get the free breakfast one morning

loved the courtyard and elevators. a bonus for the kids.

kids loved the pool and the staff was very helpful

felt totally safe to travel with just myself and my kids

my kids were content with breakfast choices

unsafe for kids

breakfast wasn't for me but the kids liked it

the bed is not clean,good thing i brought blankets for kids and cover

couldn t get in the pool because all the families and their kids, but that s here are there

the shuttle to universal studios was a life saver and made our life so much easier with 3 kids

not to mention all the kids running back and forth around the upstairs outdoor hallway

it s really handy for disney and universal (and they have a shuttle

china cups for coffee in the kitchen

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution

the shuttle driver was polite and on time

you get the use the pool of safari inn across the road, same owner

bar and restaurant staff were neglectful and it was frustrating both times i was there

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended

booked adjoining rooms and they were unable to accommodate, so two kids had to sleep on the

there was a fold-out couch in the room, which was unexpected and perfect because i thought my kids would need

not comfortable with kids

with 4 kids and 3 grown and very tired adults, we were just glad to lay down in one room for a little bit

me and my kids all came home to bed bug bites on our bodies. never staying there again.

i have stayed their multiple times given the proximity to my kids apartments and the ac units are loud and

i surprised my husband for his birthday with a staycation without kids

it's not the most kids-friendly place but we made it work :)

was really comfortable, exquisitely decorated, super clean and well appointed, pool is dreamy, bar service

the biggest issue is the flat rate pet fee of $125 regardless of the duration of your stay

my kids didn't notice and were actually very comfortable

my kids enjoyed taking a cool dip in the pool, warming back up in the

pool and spa spotless and well maintained

mini bar doesn't have anything complimentary - not even water, tea or coffee

laundry and business center were really handy

breakfast was the usual continental breakfast but good to have for the kids

not what i expectedud83dudc4dthe only thing that bothered me was the footsteps noise like kids running very

it woke me and my kids up many times

free continental breakfast was a hit with the kids

my kids wouldn't swim, even though it was 85 degrees out

the pool is great for kids

clean and they did it but they took all the towels and just let me 2 pairs having 3 adults and 2 kids

woke up late and have breakfast at their restaurant, and since we have kids, we go back to our room in time

named nicole tarver & gisel hernandez who were doing 1000% to let me be happy & my kids too

there was a kids playground just around the corner which was a bonus for having a little

i am happy that there are microwave and mini fridge in room which is very essential with young kids

i was about to hear quite well the family with little kids next door

kids running up and down the stairs, room was dark and not well lit

all in all was pleasant stay with kids

travelling with 4 kids from nz

breakfast was fabulous for me & family w/ kids ages6, 7, & 13.

on our first night there, a saturday, we heard a crying baby and kids for most of the night

enjoyed a drink by the pool in the warm evening air while the kids swam

the walls are thin though as the parents next door were having trouble with their kids and i heard every word

with us, especially since it was just my in-laws and they probably would have just watched the kids swim - but

1 elevator working, couldn't get rooms next to or across from each other (we had 3 rooms with kids under 18)

snappy gentleman who told me he was vaxed so didn t have to wear a mask while his kids and wife were all also

s nice to have breakfast i didn t like the kids without masks grabbing items

pool , laundry, and gym centrally located

property is clean, modern and practical (wifi, washer/dryer, gym, and pool, ironing board and kitchen) in a

i requested to have a room not over the bar because i have a kids but dont want to change it

not a safe area at all especially for kids

my kids were mortified when we saw that

location is sketchy and not ideal for family with kids to stay in

breakfast

kids enjoyed the pool and there is plenty of parking

not only did i have trouble putting my kids to sleep but they also were awakened at 6am with the bright sun

didn t exactly feel safe stuck in the parking garage with my kids and possessions unable to get into the

not good for swimming, just cooling down and easily taken over by a medium sized group of kids

sparkling water despite the tons of kids splashing

nothing it was bad, don t stay here if u have kids

that it had a pool for the kids , and it was super close to target !

felt dirty and i felt gross having my kids there

kids still swam but then enjoyed a hot shower afterwards

too small breakfast area

human being in sight until my second day at the facility (when i had to knock on the door of the kitchen to ask

wifi worked well

weren t sure how to get in touch regarding room service; our room was not cleaned while we were there

couldn't get to the ev charger as someone who wasn't using it was always parked in front of it

it's comfortable, extremely friendly staff, good location, pet friendly, just a little pricey for me

was very annoying as a guest to have non-guests running around with kids (a party of at least 10) and was not

should possibly have some items for breakfast for kids like juice or cereal

beautiful pool area which the kids enjoyed

kids food options on the hotel restaurant

provided only 2 towels when we had a 2 queen bedroom for 2 adults and 2 kids

pool is small and shallow not even enough for kids

kids were not feeling well and needed a late checkout

i have two kids with disabilities and really needed a nice, clean, stress-free night

when you have young kids and a stroller this design doesn t make sense

breakfast was yummy and room service was fabulous.

15 kids under the age of 10 crowded the hot tub

was a child dance convention or competition or something and the place was crawling with kids and moms

my kids were starving

the pool was warm & fun for the kids

this was our second time staying here with kids and we enjoyed everything from the ambiance to the room service

my kids were scared and didn't understand

were so many kids

the mini bar offerings made us feel like little kids

hotel great size rooms exceptional staff and customer service pool wet deck was lovely great social place to

the breakfast wasn't the best. the gym wasn't 24 hours. the rooftop closed early.

meeting and had afternoon for fun with kids at

too many little kids and pets

i like that there were no curtains hanging from the windows so kids don't mess with them

2 adults and 3 kids

no children channels on tv for kids.

stay great staff but unfortunately if you get a family with kids above you, which you probably will, you will

we used to stay here years ago when i would take my kids to universal

didn t have laundry place i would like to wash some of my kids clothes

pool is small. kids not supervised. but overall pool area is set up nice.

clean very confortable for traveling with kids

the bed was big and fits me and my two kids comfortably

no longer offering breakfast . tv didn t work . sporadic , slow wifi .

wifi didn t work

room wasnt that small, the bed was very big, ac was fast working, wifi was pretty fast

the room was comfy but the wifi and service sucked

did they phone the coach, who was staying there, who was responsible for these disrespectful kids

morning arround 7am they had some people make noise with drums and speakers it whas crazy our kids also whas

i asked for extra blankets since one of my kids had to sleep on the floor they only gave us 2

my colleague and i also liked the gym and used it every morning

beautiful setting. nice pool area. lovely rooms.

no towels and was told when they came out of the laundry they would bring them, but never did

the breakfast was good

this type of behaviour makes hotel not pet friendly

i learned after leaving that they are supposed to give you free passes to a nearby gym, but this was never

the fact that the hotel is pet-friendly sealed the deal for us

very clean. nice gym.

the modern european charm. the bar is a nice touch.

over 45 minute wait for a small plate of pasta out of the kitchen at 7:30 or 8pm-the wait staff were running

drinks at the bar are a little expensive but are really good and strong

nice gym too

the kids loved it

our kids loved the depth of the pool

we were traveling with kids and being able to get them something to eat before heading to the park was the plan

my kids loved this accommodation

room we were in, as well as the parking is the first floor area under the rooms, so laud people/kids late in

noise. not great for kids.

suggest improving room service options for kids

the rooms with a transparent walls between beds and shower make an uncomfortable stay with kids

hotel is next to a club, which i wouldn t recommend for families with kids to stay at dream hotel

lot of 21+-events at the pool, kids can not use the

laundry area and also under the breakfast room, so early in the morning you can hear people and kids walking

the room was so quiet, our kids have never slept better ud83dude0a location was perfect - walkable to hollywood

wish they had a hot tub for the parents when the kids are swimming.

the breakfast . it was like a elementary kids lunch at school

staff made our kids feel so welcomed and everyone was so kind

if you have kids or like to go to bed early-ish, don't get those rooms

i booked this hotel for my son birthday and we wanted to use the pool every day like all kids do

no complimentary water in my room but my kids got some

the pool and bar area were super nice.

rooftop bar and pool, great lobby with complimentary coffee in the morning and drinks in the evening

we took two rooms and the hotel was accommodating enough to give us side by side and the kids had a lovely time

when we sat down for breakfast, only kids under 10 ate free

the room above us & next door, had young kids

the gym is amazing

the staff was nice and even paid the pet fee because we got there so late

amis restaurant is great but restricted menu (not for kids)

great stay with kids

kids are not allowed in the restaurant, other restaurant at pool closes at 6pm

the rooftop pool was perfect for my kids

am and the same guy told me they were over and he couldn t do anything, i was with my two young kids (2-4