really far from a smoking area especially if u have kids

comfortable beds, nice pool and hot tub for the kids.

i brought two kids who loves swimming pool and hot tub but both were broken and cold

it was a bit noisy - loud people in the hallway and kids next door were rather loud.

the room opened up to a courtyard with seating and grass yard for kids and dog

the room was clean, the continental breakfast had varieties of food, kids enjoyed the swimming pool

is indoor, but the hot tub is outside with a nice wood structure next to the pool, i can see my kids in the pool

the kids love to swim so we were in the pool twice a day and it was lots of fun for them

complaining about having to book the pool (due to covid) and the only time available was past her kids bedtime

loved the room size and the pool for the kids.

in room was to hot, very hot!!! and windows not safety for kids

it was incredibly convenient while visiting our kids who are university students

facilities, bed, closets, staff, parking, shower, fridge, tv, safe, towels, free wifi, market

and if you needed to do laundry, it was available as well

there was a kitchen in the room which was great

clean - spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early

the loading zone was occupied on my departure date and i had to make several trips with 2 kids to the parkade

kitchen has all you need to make your own meal

it was a big room with a kitchen included and a big tv

simple but great kitchen, and top laundry facility

my kids loved the old elevator and the location

there is nothing i could say . it was perfect for my kids and i.

we'll keep coming back especially since our kids now live near by

had a 3 bed unit for husband, self and three adult kids

a comped ice cream sundae for the kids was the form of an apology which is better than nothing but it was one

staff is incredible - always happy to help, wonderful with kids, patient and kind

there s a kitchen which is great if you want to prepare your meals

our room was spotlessly clean, beautifully designed, and equipped with high-quality kitchen facilities

the other bed is located in the kitchen/living space

big, spacious and comfortable rooms, very comfy beds and kitchen area is so well equipped

need to be fixed (be careful if little ones around the windows as they swing right open and kids could fall to

on the booking site oversold it, which i don t appreciate, particularly when travelling with kids

no seperate beds for our kids

gesture to offer little help, especially when some one just arrived from the airport with small kids crying due

outlets, an armchair, much better reading lamps especially by the beds, secure wifi would help

location; proximity to second beach pool was great for kids.

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

maybe smaller portion options for the little kids

if you travel with kids during the summer, check out the pool by 2nd beach which is 18 minute walk from the

people in rooms on corridor were very noisy - lots of college kids

our kids had a blast in the heated outdoor pool

if you are traveling with kids, it s a great place my son really enjoyed everything, from the food to

kids activities were brilliant, we stayed 3 nights and the kids had lots to do.

great location would be good for romantic trips and just as good for us with kids, close to stanley park

parking fees ,and charge for kids movies

place, we did a leisure walk to stanley park, wharf and canada place from there with our young kids

lots of drunk kids staying there

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

rooms were connected to each other through doors which made it quite loud as the next room had kids who were

the wifi

nearest subway stop is at least 4 blocks away - wish it was closer b/c with luggage and kids it's still a

in the meantime, room is large enough for me and my kids and the bed is so comfortable that my kids hate to

the kitchen put 'everything' on the side so both kids

location, spacious rooms, kids loved the pool, very clean & super friendly staff, also great prices all around

very central (but still not walkable if you plan to visit a few spots all in one day and/or have kids)

m well travelled, and have been travelling all over canada with my hubby and kids

a good size for families and the staff were so helpful even making sure we had mini robes for the kids

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance

we planned to spend one afternoon with the kids on the pool

toilet no door- very bad for kids

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly

only the wifi, was not the best as it gets interrupted from time to time.

the gym was one of the best i've every come across in a hotel

i would also mention that there is no mention of the spa on the website and having to go back and forth with

staff - nice & clean corner room w/ great view - great location for walking around - nice & clean gym

kids running all over the place. 1 elevator was broken for the duration.

the pool was nice for the kids. clean hotel. good location.

my kids loved it

would appeal more to a family with kids

kids enjoyed the hot tub and pool, which was outdoors

lovely touches like cookies for the kids

no hot kettle,the coffee maker wasn't working, slippers were kids size, couldn't use the hot tub after 11pm

staff were extremely helpful, and we were able to use the spa facilities after checkout to freshen up for our

fairly small room. reception on different level to street access. small bar area.

service in the restaurant was poor, room service neglected to bring us a gift that had been sent to us, it seemed

pool heater was not working for the 3 nights we stayed which made it very cold for the kids , and with the pool

was a bit small and even at 10:30 pm the kids in there were loud

gym was perfect and the kids loved the pool and hot tub

my kids loved seeing the city from our 15th floor room

the interaction the staff had with all members of the family including the kids

room) was a bit inefficient, a lot of empty space in the middle, might be good for smaller kids

we could walk with the kids to a great malaysian restaurant or eat at a high end restaurant on the premises

pool area could have been nicer, but the kids loved it anyway!

room is big enough for 2kids and 2 adults

nice big rm for the kids to run around in & the full size fridge was s bonus:)

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

the kids liked the ping pong table

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be

the kids liked the ping pong table

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids (went with

we loved the location and the kids loved the pool.

kids were sad

wonderful pool

choice of room service and the extent of taxes and tips etc makes it rather expensive

i booked room for 2 adults and 2 kids including breakfast, i had to pay breakfast for kids at the property

woke up a few times due to screaming kids and jumping

bed was great. kids loved the spa.

i decided to just stay in that room since i would have to pack and move with my kids

i fortunately had a print out of my booking showing it was for 4(my kids husband and myself)

indoor pool was occupied by kids and they were very noisy

highly recommend if staying for a longer stay as there is a full kitchen if needed with young kids

plus snacks for kids in the lobby was a bonus

would be good to have family rooms for travelling with kids

hotel was well located, staff was friendly, breakfast was good, the beds were comfortable and kids said the tv

kids friendly; swimming pool and hot tub; very good breakfast; comfortable bed; kichenette with

location, clean, good for family with teenager kids-separate room, full kitchen

the kitchenette was nice. the staff was very friendly and helpful. the kids loved the pool.

the kids were blown away about how fancy the place was

indoor heated pool and you can request kid size bath roads via housekeeping to make the kids feel a little

and also my kids enjoyed the pool

babysitting facilities (one of the reasons why we chose the hotel as we were travelling with kids) and a free

was closed and we were not notified of this at the time of booking this was one of our musts with kids we would

the decor and atmosphere felt luxurious annd also relaxed and very kind to families and kids.

had a mini bar but also an extra fridge to store personal things which was great with kids

worked well for 2 adults and 2 kids

come with our young kids and the room beside played music till 3:30am and we're very loud we called to get the

to tight beds for 2 kids and 2 adults

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just

to the point where we cancelled our tour the final day so we could enjoy the hotel, and the kids could enjoy

staff went above and beyond by dropping off cookies for the kids in our room :)

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

are traveling with kids and you choose a hotel because it has pool and then they tell you that the heating is

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area

put into the corner for the meal we did have because we had 2 kids with us so it felt like they didn t want

great pool and brought up kids size robes. aircon worked. beds were very comfy

only downside was the hot tub was under construction and the pool was packed with kids due to spring break

of not having a buffet and giving a choice of one proper breakfast meal per person and up to 4 kids under 12

breakfast. kids are free.

close to everything. neat pool. very good breakfast included - kids eat free.

pool was great for older kids, there is not a real

breakfast waitress was very friendly. great that kids are free.

children-literally a 1:4 adult to child ratio-doing cannonballs, shrieking and running around, as kids do

lots of kids to meet and play with other kids

kids aren t allowed after 10, which is understandable

too many kids/families. tablet in room didn't work for all the funtions.

if you don t have kids the pool and hot tub area wouldn t be relaxing

booked room for 2 adults 2 bigger kids 12/17

not an issue as we used skip the dishes but something to be aware of if coming with kids

best of all, the staff were super welcoming and nice to our kids

would love to have a pool that the kids could use.

we walk everywhere even to the aquarium and our kids just younger kids

with kids might be a injury hazard

amazing we were up on the 10th floor been lower previously but both times views were awesome my kids went nuts

we were sent an extra roll out bed so my kids wouldn t have to share a bed

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

great to get a hotel room to accommodate 2 adults and 3 kids

don't stay here if there is a kids cruise leaving

is doesn t work, we got lost trying to find a way back to the hotel in the rain with young kids from parking

as far as my room , no exhaust in the bathroom and grab bar was to low for shower s.

laundry is available (with

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

room was spacious for family of four with small kids

fantastic service and facilities for our family of 5 with young kids.

the indoor heated pool was a huge bonus for the kids too

00 and we were quite hungry (kids), had to go around the block

fantastic service and facilities for our family of 5 with young kids.

my kids had to plug their noses to walk the hallway and one gagged the entire time

a few good restaurants and pubs and lots to do for kids

we loved staying here and it was perfect for our kids

main doors would be better if self opening/touch open as with heavy cases and kids a struggle!

the convenience of being able to walk to the public market and order room service from hotel restaurant was

girl providing cleaning and room service was pleasant and funny.

wifi was quite weak and made it difficult with no cell phone access with being international guests

perfect location, beautiful king size bed, very clean and the spa was a great luxury

enjoyed the big room and the room service was very quick to arrive

charging for wifi is ridiculous

our kids loved watching the boats, trains and sea planes from our window

pool was part of fitness club with lap swimming. not ideal for kids to play.

i have 3 kids and the room was perfect

gym and pool has adult only times. wasnt able to swim with my kids

my kids love the place too

is great, the outside pool is always a hit/feature with the kids

location was great. kids chicken tenders from the room service menu were best ever had

the pool & spa looked great but filled with kids the couple of times i went to swim.

pool had a sand paper like floor to it, kids both had red and slightly painful feet (still kept going in though

double room was so small and the beds so i didn t get any sleep as we had to squish up with kids and wasn

come every year with one of my kids for a night down town

wifi was dropping.

wifi was amazing. location was great. staff were very helpful and responsive.

the whole elaborate plan with him in decorating our room with champagne and roses and rose petals and balloons

terribly slow wifi

amazing location and the kids loved the pool!

lovely choices for kids on the menu for in room dining which was of great quality

my kids love the pool

pool and hot tub was a great place to spend a few hours in the early evening (minus a few noisy kids)

moreover, there were kids without adults for at least 2 hours being hyper loud and preventing relaxation

i would have loved to have a (small) pool to relax with the kids for this type of hotel.

kids running and jumping early in the morning

at all, very much geared towards adults and received complaints from other guests because of my kids, who were

we had room service and it was excellent, as was the cooked to order

hard to access wifi

not really a family hotel as there are no kids amenities.

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out

wifi excellent

the room was clean and comfortable with everything you need, i really enjoyed the fireplace

the breakfast was delicious, and happy hour in the bar was great

and the pool on saturday morning felt like a man used it to teach little kids swimming lessons

kids had a blast in the pool. rooms were great. staff super friendly

no kids

the bar fridge was the same which made for a slightly disturbed sleep

confirmed early check in did not happen as promised, standard check in is 4 pm a bit late

wonderful stay with my kids there. staffs were very friendly and helpful

the springs were huge and made the bed awful for our kids to sleep on

woud have liked to have connected rooms for kids and parents rooms.

pool and spa were appreciated by the kids

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

room was the perfect size for our group of 4 (2 adults and 2 kids)

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

when trying to minimize light in the early hours of the morning so as to not wake up kids it s annoying to

so when they suite check if they can split beds for kids/teenagers

the treasure chest was a delight for the kids and a very nice touch

pool for the kids

we had a large room , the kids had twin beds in another and there was a large living room with tv's in all

the pool was too busy with kids screaming

absolutely great with the kids

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

kids enjoyed the scooters available to them as well

wifi was intermittent in the rooms. great in reception.

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

has washer and dryer and well equipped kitchen

rooms are spacious and amazing with a kitchen and many utensils

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

comfortable big bed, air-conditioned, well equipped kitchen and very tastefully decorated

the pool was a big hit with the kids

gave us plenty of space, and having the pool on the same floor made it so easy (and fun) for the kids

my kids also loved the pool

taxes in, breakfast should be included or voucher for it and pool warmer, it was really cold for kids to

the kids enjoyed the pool and it was in a great location in the city for my meetings and for dining

great breakfast, kids loved it and the jacuzzi!

parking was included (or cheaper at least) and that the hotel had a pool for the kids

my kids enjoyed the breakfast ud83dude0b

the separate master bed is great for couples with kids. very close to stadium

only missed a pool for kids

we had problems finding a place to park for the night, walking with kids and luggage for blocks in the dark

did great; even let us park for day after checkout which was so helpful with kids

kids and i both loved the walk in shower, which also had a hand held shower, which could be great

we re travelling with kids (8 & 9 years old), the hotel was located only 15 minutes walk to science world,

the next room were screaming and in hallway with their kids running till

the kids had a good time in the pool

there were a ton of kids (high school and college) everywhere (some formal) and they were loud as teenagres

and that there is a pool and hot tub for the kids to play in and us adults to relax in

stayed for 7 nights in sandman downtown with my wife and 2 kids (4 and 8) sandman downtown is ideally place,

out to sid & front desk staff, who kept the pool open an extra 30-mins so the kids could have a late nite swim

there is no pool

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

gym was not great lacked proper equipment

i didn t like that it was shared with a casino which i didn t understand that it was a shared building

needs a pool

couple restaurants are located in casino so kids under 19 cannot go

my kids want to come back and that s high praise coming from and 8 and 6 year old girls

i love how the property is pet friendly

spa facilities were nice

i love the cleanliness. the breakfast was good. i love the view.

beds are amazing, kids under 12 eat free.that was a major help in the mornings

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter

it has a pool (in doors so loud), laundry, restaurant (kids eat free

kids breakfast should be free with a paying adult

had to reserve the pool to use it

housekeeping knocked the door very early in the morning when the kids were still sleeping.

we have 4 kids, but the rooms don't accommodate us all.

staff very nice & arranged many family trips for my kids

the breakfast is workable and decent variety, kids were happy

the large numbers of unhoused people and open drug use could be jarring for some folks or kids