Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was dirty and kids were running around in the hallway
the staff were very accommodating. my 2 year old loved the pool.
breakfast and bar were closed. some of the towels looked like make-up was left on them.
my room was on the first floor and free parking
couple fighting in the parking lot with police outside our window
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
i have 2 kids with me, so total 4
allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog
down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then
on the last night we did not receive room service
customers have to ask for wi-fi/gym access, book there own airport transport with a third party company
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
kids had fun at the pool.
than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by
hotel was so cold, we could not let the kids get in the pool
we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in
leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free breakfast does not include kids and is also not buffet based.
facilities and cleanliness of the hotel shuttle bus service to airport
door going outside to the parking lot was very noisy
the fitness room was perfect!
closes early and no restaurant or bar available after that not good service in case you have to stay on for a
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
splitting the room was not great, a big room should expect more people (especially families with kids) and it
the pool was great for the kids
the kids liked the pool alot
that the pool gave my kids a rash maybe too much chlorine not sure
we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
it was a terrible experience with family and kids
they didn t even have our room done, there were groups of people hanging about, with dogs, kids from the
i need a double room due to the kids i had with me
seemed to have rooms either side of ours, they seemed to think it was appropriate to let their kids run around
it was very difficult with kids including a year old baby
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the indoor pool was a welcome relief for the kids
i liked that there was some food right next door in case the kids were
the hotel was great! the pool was warm and the beds were perfect.
the pool was great just surprised there wasn t a hot tub.
bar and nice pantry to buy a couple of important items
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
went with kids; ugh
it's fine but if you have little kids, it's a trek
we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor
00 for breakfast and my kids were so scared they didn t even enjoy it or really eat
the pool was good for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room was spacious and clean. good breakfast. kids liked the pancake maker.
my kids found old french fries behind the end table.
breakfast was so huge and good
was very helpful that we were allowed to take out our breakfast
the side door didn't open with a key card. the gym equipment should be more updated.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the mini bar in the room prices really ridiculous...i rather my own
also, it would be nice if rooftop bar opened before 500pm and on sundays for weekend travelers
they also got confused when i asked the about ev chargers
the wifi could have been a little better.
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess
kids loved the pool and gym area
ablittle too strict for adults and way too lenient for kids
they are awesome after whole day on the road with kids
on checkout we probably waited for 15 minutes (we were high up with 2 small kids and a fair amount of luggage
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
every night the pool was crowded with little kids and my girlfriend and i had no way to relax
it was a great stay kids loved the pool and the breakfast was great also :)
hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub
could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very
did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids loved the pool and i enjoyed relaxing in the hot tub.
clean. my kids loved the breakfast.
the kids loved the pool, fountain, fish tank, and
my kids (9yo and 5yo) didn t even want to leave the hotel because of it
it was my second time staying and my kids first
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will
nice to be able to walk to flight in morning with kids
couldn't have asked for more after a 15 hour flight with 3 kids
it was the perfect solution, and the fact that there was a kids' menu at all was not clearly indicated on their
location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
who is disabled had surgery, but it was not the same, we got a double bed and a pull out couch, kids were not
really wish there were muffins or donuts for young kids
she also know that my kids are going to concert so she also provided them with the room facing the concert hall
cleaning is topnotch they pay attention to every details in the room despite the fact that kids will always
loved the breakfast,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
walls thin heard kids in hall...very noisy also the lack of selection in the snack room
it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed
parking spots around the front of the building seemed to be a bit narrow to the point where
pool kind of small. would have liked a hot tub
hotel has a bar and fire-pits, lap pool and everything is spotless
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast was great. staff was great! kids enjoyed the pool.
very close to a lot of activities for the kids and food
kids would have liked a game room, but parents saved money & kids had their tablets to play games
i dont eat eggs but the kids love them they wanted more...
the pool was warm and my kids loved it very much
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
close to kids attractionsrestaurants and shopping
was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really
noisy kids
the scrambled eggs were for kids
it's fine for the family, but the kids even noticed it didn't match the picture
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
especially since i recently took my kids to disney, paid well over $3000
there wasn't an over abundance of parking.
highly recommended. clean, good breakfast
advertises a small bar on premises it's been closed for awhile
laundry on site was very convenient
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we chose not to swim because the kids had a great time in the large room
wife and kids loved it
sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight
i m sure some kids are on a sugar high
my partner and kids enjoyed the stay here
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
definitely worth the price for free breakfast & airport shuttle
gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have
the breakfast was
the gym equipment was nice and new
it takes while to get to downtown and no laundry service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee
the room was modern and clean. my kids loved breakfast. would definitely stay again.
customer service awesome housekeeping love the area my kids definitely enjoyed their time staying there
front desk guy was not so friendly i had my kids with me and the guy took forever
i saw kids took a bagel and put it back
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still
i like that there was a pool for kids.
the hotel's fault but kids were running up and down the hall until very late -- after midnight
was a kids splash pool with jets and fountains
my daughter loved the fountain in the kids pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
on site restaurant and coffee bar are very
it is very close to the airport and has a free shuttle
the breakfast each morning was very good, with plenty of options
i had an issue with my cable/wifi upon arrival; but they fixed it pretty quickly!
nice hotel with a bar and restaurant onsite
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
during my stay a room full of kids down the hall were going in and out slamming doors and yelling down the
very frustrated since we have little kids who wanted to swim
in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not
pool water to cold and to much chlorine in the water burn your eyes while watching your children
very modern. nice pool and workout room. 2 bedroom suite was very roomy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely
pool was warm and my kids kept wanting to go
my kids love the pool the most
highly recommend, kids loved making waffles and fitness center is good
clean, quiet, and a great facility for kids as well with late pool hours
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was no shower curtain. i was in a room with my 2 kids so by bathroom was very messy.
policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items
kids sleeping on the sofa didn t get any duvet only blanket :(
kids were expecting a pan cake station during the breakfast
kids running around
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the pool too small, she appear bigger on the pictures. no water games flr kids
loud kids running the halls
the kids like the buffet style better
pool size for this size of a hotel is a joke
the pool was smaller than expected.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool area needs work too, my kids were swimming and i
the halls smelled like weed, and you could hear kids running up and down the halls.
in pool was little cool for the kids
), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room
the complimentary breakfast was a nice bonus this stay
Booking Options
Kid Friendly, Avaialable Crib
especially with kids
the king pull out in the the living area came through clutch for the kids
had missed a flight and had two families w kids
sofa bed. family with kids net door.
have suites, which is great if you need to have kids sleep in a separate room (we have a travel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i also loved the pool area my kids had a lot of fun and we'll definitely be back
were a couple hillbilly dads doing cannonballs with the kids for two hours
the pool was a bit small. with about six kids in it it started to feel crowded.
breakfast was okay. my kids are picky eaters, so they did not care for it much.
we didn't need extra room because 2 adults and 3 kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and
pool was a disappointment for my kids who were looking forward to swimming on vacation
had like 4 younger kids playing hide and seek till 11:30
loud kids running down the hallway after 9pm
that is really dangerous when you have kids and could risk them putting it in their mouth
Booking Options
Kid Friendly, Avaialable Crib
when we got there they just seemed like bored high school kids and that explained why they didn t seem like
wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling
i am a single mom with 2 kids and needed some help with my luggage
i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.
a two queen bed and upon arrival was told they didn t have that available for me and my three kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
he enjoyed the pool with other kids
my kids enjoyed the pool and having kitchen in the room
was perfect with the kids
the pool was way too cold.
and a nice hot breakfast too
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hide away bed was not useable for my kids
kids where in the workout area playing and being load
they said it would be fixed in the morning but the next day it was still too cold for my kids to go in
they had a heated pool which the kids enjoyed
the breakfast was awesome my kids loved the selection
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
( the kids
even though the executive club was closed they gave my 2 kids free breakfast
would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible
both of my little kids slept amazing here
had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the continental breakfast was amazing, the kids love it
adult and 3 kids
each room had a bathroom and full kitchen, great for travel with kids
i had to pick something it would be to have a smaller basketball hoop for kids on the outside court
perfect for our family - having basically our own little apartment was ideal for the kids and gave everyone
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there
my kids really enjoyed the big pool
kids were happy, many different things to do in one place
was looking for a nice overnight getaway for me and my two kids, ages 12 and 9
there was people just sitting in hallways and kids for a group trip running back and forth
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
very bad beds hurt my kids and wife back and mine
staying with myself and two kids and had room for everyone with the king and sofa bed
clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool
very clean very nice rooms nice layout, good pool
we loved the quality of the stay and the shuttle to o'hare
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, Avaialable Crib
pool area was so slippery that my kids each fell multiple times walking through
my kids shouldn
really liked that they had a pool area for smaller kids to play in
i love there happy personal and they help as much with my kids party
rooms all have fridge and microwave which is great when traveling with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room was smallish and 2 twin bids barely fit 2 adults and 2 kids.
however, their meal plan does not include the meal for my kids
location and river casino across the street
i use the gym as well and it's a nice facility
there is a casino across the street, famous chicago deep dish pizza within walking distance and the free
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag
they were drinking and all the kids were screaming while they were blasting there music
the girls running up and down the hallway, but that s what kids do. no big deal.
group of over 20 kids were playing rough in the pool, and their supervising adults/parents did not stop them
booked for my two college kids who travelled in europe for a month
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
so pretty boring while in the room with no tv and kids were bored
was over booked and we came with two grown kids and were offered king size room
pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool
the kids and me watch movies on our ipad
would like more snack choices, very limited to options for picky kids
Booking Options
Kid Friendly, On-Site Childcare, Avaialable Crib
great for kids though
i could hear kids running down the hall, doors slamming, and the airplanes landing
room was comfortable and facilities were great (kids managed an early morning swim before our departure)
handled the concerns with the kids running down the hall and slamming doors immediately
the hot tub ! pool for the kids .
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
as im talking to front desk and she had two kids next to her, not sitting
not very many channels to watch for kids but you can sign into netflix with your account information
we took the kids there for their birthday and to swim and learned after checking in
the room setup was nice! spacious for travel with the kids!
room service menu was minimal and room service was overpriced
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
then our kids could spend extra time at the hotel pool instead of sitting at the airport
felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt
the shuttle driver was terrible. he yelled at my kids and was a total jerk.
booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.
room cleaned when we returned after 2 hours were apologetic but blamed the other person at theses kids had other
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare
they didn t have the room size i booked so some of my kids had to sleep on the floor
have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free
beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept
i expected more of the gyms but they were fine overall
it was clean, good amenities with the bar and starbucks
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the kids liked the pool
i liked everything about this place kids friendly and very nice
staff was fantastic, they treated me and my three kids so wonderfully
kids enjoyed the pool
location was decent. only a quick trip with my kids to see a concert but all was well.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was traveling with 2 sleepy kids
came with my wife and 2 kids
in a party of 2 adult females and 3 kids obviously it doesn t belong to me
i called room service because tv wasnt working, 3 times and they never came to fix it.
bit more choice of what to eat for 'continental' breakfast
Booking Options
Kid Friendly, Avaialable Crib
our kids always love your freshly-baked signature soft cookies
also my main reason for coming there was so my kids can have something to do (pool) but it was closed
booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time
the gym is incredible!
the gym could be better as compared with hyatt regency (downtown chicago)
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean and the pool area was super great for the kids
she was so kind to my kids and made every thing a breeze
location- perfect for family with kids.
rooms are nicely laid out and perfect for parents with kids
only downside we felt there was is that if you have kids with you and they are in the separate room on the
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids didn't like the bathroom door as it didn't feel very private
kids ram up and down the hallway till late at night and early in the morning
asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling
plenty of options and for kids too
many unsupervised kids making noise in halls and stomping on ceilings
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noise at yhe walkway - woke me up 3 times kids of another guest
pool was closed for maintenance and we have 2 kids
we also only stayed so my kids could go swimming in the pool and the pool was closed due to covid and no where
between the lobby and the elevator while the anime convention kids were dancing in the corridor one evening
should have more varieties for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
since the kids are still relatively little (8&10) the pullout still worked, but it was a minor disappointment
first night didn t get any sleep kids running arnd
were not allowed to go to the sky deck due to kids sneaking in
didn t like that there wasn t much to do with kids around the area
staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids are still taking about the gorgeous waffles they made with beautiful
the main reason we went to a hotel is so that my kids could swim
kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.
great for parents traveling with young kids
the bathtub was spotless and i felt comfortable enough to let my kids bathe in it
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
for the price, it would have been nice to be able to enjoy swimming with our kids
quite stressful for us, especially that it was 1 am and our small kids were almost asleep on the lounge sofa
to get an early check in which was very much appreciated
clean, tidy, spacious, excellent gym, friendly and helpful staff
the room service not staying open late enough, especially on a saturday night.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool is a little small, but kids clear out late at night for an adults only quiet time experience
my kids liked swimming there
it was spring break, so too many kids in the pool, etc. lol.
the kids were able to swim most of the time
was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would
then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just
this hotel for the pool for the kids
my kids can t even use their ipads
when we arrived we found out we had a king bed for 2 adults and 3 kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the bathtub had some staining which my kids freaked out
the staff members were all nice. room was clean. kids enjoyed swimming in the pool.
the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the
also, completing with the hoards of kids at breakfast on the weekend is getting old
the kids were looking forward to the pool